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Changes / Salesforce / Heroku Feature Disruption: Dashboard

Salesforce: Major incident: Heroku Feature Disruption: Dashboard

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: status.salesforce.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Heroku Feature Disruption: Dashboard
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-12 18:45 UTC
AddedResolved time#5
Before: not present
After: 2026-03-12 20:00 UTC
AddedAffected components#6
Before: not present
After: 12 instances, Dashboard
AddedUpdateupdate#7
Before: not present
After: Between 18:45 UTC and 20:00 UTC, on March 12, we noted a feature disruption impacting the Heroku Dashboard. During this time, a subset of customers may have experienced issues accessing the dashboard. Routine operations usually managed via the Dashboard would have had to be managed by alternate means. Application runtimes weren't impacted as part of this incident. We identified a recent code change as the trigger and have since deployed a fix to resolve the issue. We apologize for any impact this incident may have had on your business. We are conducting a thorough investigation to confirm the technical trigger and underlying cause, and we will implement preventive actions to avoid a recurrence.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Heroku Feature Disruption: Dashboard (this change)Major incident

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