Changes / Salesforce / Marketing Cloud Personalization Service Disruption: Data Processing Features, Event Receiving Features, File Transfer Services +3 more
Salesforce: Major incident: Marketing Cloud Personalization Service Disruption: Data Processing Features, Event Receiving Features, File Transfer Services +3 more
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Marketing Cloud Personalization Service Disruption: Data Processing Features, Event Receiving Features, File Transfer Services +3 more
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-12-30 18:53 UTC
Before: not present
After: 2025-12-30 19:12 UTC
Before: not present
After: 1 instance, Data Processing Features, Event Receiving Features, File Transfer Services, Personalization Features, Triggered Campaign Features, User Interface
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Marketing Cloud Personalization Service Disruption: Data Processing Features, Event Receiving Features, File Transfer Services +3 more (this change) | Major incident |
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