# Outages on September 28, 2025 (UTC)

> 20 incidents started on September 28, 2025 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Moonshot AI (Kimi), Harness, Gorgias); 14 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2025-09-28
Last updated: 2025-09-30T01:24:00Z

- Incidents started: 20 (major/critical: 3, other: 17) across 10 vendors
- Still open from earlier days: 14 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 14, none 3
- Previous day with incidents: [2025-09-27](https://rewindex.com/outages/2025-09-27.md) · Next: [2025-09-29](https://rewindex.com/outages/2025-09-29.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Moonshot AI (Kimi)](https://rewindex.com/company/moonshot-ai.md) | [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/bk9clr2d12ml.md) | critical | 2025-09-28 14:46 UTC | 2025-09-28 14:48 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Degraded Performance Observed for Prod3.](https://rewindex.com/company/harness/incidents/tylq17l100lp.md) | major | 2025-09-28 02:45 UTC | 2025-09-28 06:00 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Agent messages stuck in pending state](https://rewindex.com/company/gorgias/incidents/19qlgzwsqtz2.md) | major | 2025-09-28 19:34 UTC | 2025-09-28 21:57 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue New Zealand - 2degrees](https://rewindex.com/company/sinch/incidents/9dh9pjdbgcwc.md) | minor | 2025-09-28 01:16 UTC | 2025-09-28 02:53 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003278.md) | minor | 2025-09-28 03:22 UTC | 2025-09-28 03:35 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues in Colombia - Claro](https://rewindex.com/company/sinch/incidents/04ddnw6h6d79.md) | minor | 2025-09-28 04:16 UTC | 2025-09-28 06:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Viva Cell MTS in Armenia](https://rewindex.com/company/twilio/incidents/9h740fcpt7mp.md) | minor | 2025-09-28 04:30 UTC | 2025-09-28 07:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Globe in Philippines](https://rewindex.com/company/twilio/incidents/gv2cdd2n5gjn.md) | minor | 2025-09-28 04:45 UTC | 2025-09-28 09:50 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Brazil SMS - Degradation affecting Claro](https://rewindex.com/company/vonage/incidents/7vwdfsng6kk1.md) | minor | 2025-09-28 05:26 UTC | 2025-09-28 06:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Claro in Brazil](https://rewindex.com/company/twilio/incidents/vzy7qsrnpj60.md) | minor | 2025-09-28 05:27 UTC | 2025-09-28 10:09 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/l2q4dscdwx4r.md) | minor | 2025-09-28 05:32 UTC | 2025-09-28 06:04 UTC | resolved |
| [Temporal Cloud](https://rewindex.com/company/temporal-cloud.md) | [A small number of customers in AWS us-west-2 may experience delayed timers](https://rewindex.com/company/temporal-cloud/incidents/q6cymp80jsvk.md) | minor | 2025-09-28 09:00 UTC | 2025-09-30 01:24 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003279.md) | minor | 2025-09-28 14:51 UTC | 2025-09-28 15:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays In Mexico](https://rewindex.com/company/twilio/incidents/mvfyqcp2f0rj.md) | minor | 2025-09-28 16:40 UTC | 2025-09-28 19:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS/SMS Delivery Delays & Failures via Multiple Networks in United States of America and Canada via Subset of Twilio numbers](https://rewindex.com/company/twilio/incidents/7s283m34yp1d.md) | minor | 2025-09-28 17:00 UTC | 2025-09-28 20:22 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [MMS Degradation - Canada, United States](https://rewindex.com/company/sinch/incidents/gqhhkrbxs661.md) | minor | 2025-09-28 18:56 UTC | 2025-09-29 07:15 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA MMS - latency affecting MMS messages sent using 10DLC numbers](https://rewindex.com/company/vonage/incidents/m5cy3lz8dx7t.md) | minor | 2025-09-28 19:20 UTC | 2025-09-29 07:57 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [claude.ai and Sonnet 4 errors](https://rewindex.com/company/claude/incidents/ht5r3583n1cs.md) | none | 2025-09-28 14:06 UTC | 2025-09-28 14:06 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [claude.ai and Sonnet 4 errors](https://rewindex.com/company/anthropic/incidents/ht5r3583n1cs.md) | none | 2025-09-28 14:06 UTC | 2025-09-28 14:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio Experience Zipwhip Message Delays](https://rewindex.com/company/twilio/incidents/wrvcfx8rbn89.md) | none | 2025-09-28 18:16 UTC | 2025-09-28 18:16 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Stripe](https://rewindex.com/company/stripe.md) | [Elevated card authorization errors](https://rewindex.com/company/stripe/incidents/yjm1y16ksmfq.md) | major | 2025-09-25 16:54 UTC | 2025-09-29 21:23 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Bitbucket Cloud API Token Authentication Failures](https://rewindex.com/company/snyk/incidents/8gcjwvljmt1s.md) | major | 2025-09-26 20:05 UTC | 2025-10-03 14:10 UTC | resolved |
| [Okta](https://rewindex.com/company/okta.md) | [Intermittent import issue with Google Groups Query API](https://rewindex.com/company/okta/incidents/I-9563.md) | minor | 2025-09-22 18:21 UTC | 2025-10-03 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to Altice Network in the US](https://rewindex.com/company/twilio/incidents/p7flkk948lv3.md) | minor | 2025-09-24 19:33 UTC | 2025-09-30 05:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Errors While Using the WhatsApp Sandbox with Brazil WhatsApp Addresses](https://rewindex.com/company/twilio/incidents/wdfkjcp5c1r9.md) | minor | 2025-09-25 14:00 UTC | 2025-09-29 17:16 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Journey Analytics are failing to load](https://rewindex.com/company/segment/incidents/2t9nlj1f1fwy.md) | minor | 2025-09-25 15:40 UTC | 2025-09-28 13:32 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Mule Soft Feature Degradation: Runtime Fabric](https://rewindex.com/company/salesforce/incidents/20003273.md) | minor | 2025-09-25 19:28 UTC | 2025-09-29 23:51 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Snyk Login Flow Degraded](https://rewindex.com/company/snyk/incidents/x0yzjqxzv2py.md) | minor | 2025-09-26 10:00 UTC | 2025-09-29 13:41 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Issue connecting Google Workspace](https://rewindex.com/company/vanta/incidents/1zjgt471rnrp.md) | minor | 2025-09-26 18:45 UTC | 2025-09-29 16:10 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue United States - Google Voice](https://rewindex.com/company/sinch/incidents/wxp6wt5dc2vm.md) | minor | 2025-09-26 22:46 UTC | 2025-09-28 01:03 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery issues in India](https://rewindex.com/company/akamai/incidents/4g8m4k9l3xwj.md) | minor | 2025-09-27 12:52 UTC | 2025-09-28 01:05 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Networking in BLR1 region](https://rewindex.com/company/digitalocean/incidents/7vlmhcd05d8x.md) | minor | 2025-09-27 13:19 UTC | 2025-09-28 04:54 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - India Regions (AP-WEST, IN-BOM-2, IN-MAA)](https://rewindex.com/company/linode-akamai/incidents/xtkp9skdtnbd.md) | minor | 2025-09-27 14:03 UTC | 2025-09-28 01:06 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibox\]\[AMS1\] Suchard chassis down in H2 EE29 block C](https://rewindex.com/company/scaleway/incidents/nzzvb6hwb6yf.md) | none | 2025-09-25 11:56 UTC | 2025-10-08 08:23 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for BLIK - mBank](https://rewindex.com/company/stripe/incidents/glm45m8rmhrm.md) | maintenance | 2025-09-28 00:30 UTC | 2025-09-28 05:30 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for P24](https://rewindex.com/company/stripe/incidents/f5cr0lkmr78d.md) | maintenance | 2025-09-28 00:30 UTC | 2025-09-28 05:30 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Twint](https://rewindex.com/company/stripe/incidents/qpg5kkfjjb8t.md) | maintenance | 2025-09-28 04:00 UTC | 2025-09-28 05:00 UTC | resolved |
| [SentinelOne](https://rewindex.com/company/sentinelone.md) | [\[Scheduled\] Sunday maintenance window for version S-25.3.3](https://rewindex.com/company/sentinelone/incidents/p0sfbmhxc87v.md) | maintenance | 2025-09-28 06:00 UTC | 2025-09-28 15:00 UTC | resolved |
| [Wiz](https://rewindex.com/company/wiz.md) | [\[Scheduled\] Cluster upgrade - prod-us40 - prod-us50, gov-us1, gov-us2](https://rewindex.com/company/wiz/incidents/l6f5x09fmpcr.md) | maintenance | 2025-09-28 06:00 UTC | 2025-09-28 19:28 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure West Europe](https://rewindex.com/company/jfrog/incidents/bm5kn1zt5yc5.md) | maintenance | 2025-09-28 07:00 UTC | 2025-09-28 08:01 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure East US](https://rewindex.com/company/jfrog/incidents/jm0tx2h57vyr.md) | maintenance | 2025-09-28 07:01 UTC | 2025-09-28 08:00 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure Central India](https://rewindex.com/company/jfrog/incidents/rbkv6dd6lyqd.md) | maintenance | 2025-09-28 07:02 UTC | 2025-09-28 08:02 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [\[Scheduled\] Scheduled Maintenance on the EU Server](https://rewindex.com/company/monday-com/incidents/bbvbhvkfkrvg.md) | maintenance | 2025-09-28 08:00 UTC | 2025-09-28 08:30 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [\[Scheduled\] Configured Commerce - Update Service Principal Key - North America region](https://rewindex.com/company/optimizely/incidents/w6cflnms6myy.md) | maintenance | 2025-09-28 14:00 UTC | 2025-09-28 18:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Megafon](https://rewindex.com/company/vonage/incidents/rl7lgf45pwgn.md) | maintenance | 2025-09-28 20:00 UTC | 2025-09-28 22:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - MegaFon](https://rewindex.com/company/twilio/incidents/yn035ghfnz7q.md) | maintenance | 2025-09-28 21:00 UTC | 2025-09-28 23:00 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for P24](https://rewindex.com/company/stripe/incidents/9bpc88s25l6k.md) | maintenance | 2025-09-28 23:00 UTC | 2025-09-29 01:00 UTC | resolved |

## Cite this

20 vendor-reported incidents started on 2025-09-28 (UTC) across 10 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2025-09-28
- Citation: Rewindex daily outage roundup, “Outages on September 28, 2025” (2025-09-28 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2025-09-28 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 28, 2025 (2025-09-28)](https://rewindex.com/outages/2025-09-28)`


---
Canonical: https://rewindex.com/outages/2025-09-28 · Markdown: https://rewindex.com/outages/2025-09-28.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:13.151Z