# Outages on December 20, 2024 (UTC)

> 33 incidents started on December 20, 2024 (UTC) on the status pages Rewindex archives, 10 labelled major or critical by the vendor (JFrog, Xero, Claude); 14 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-12-20
Last updated: 2024-12-27T18:44:06Z

- Incidents started: 33 (major/critical: 10, other: 23) across 24 vendors
- Still open from earlier days: 14 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: major 10, minor 17, none 6
- Previous day with incidents: [2024-12-19](https://rewindex.com/outages/2024-12-19.md) · Next: [2024-12-21](https://rewindex.com/outages/2024-12-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [JFrog](https://rewindex.com/company/jfrog.md) | [JFrog Xray services outage affecting a subset of customers in Azure EU West](https://rewindex.com/company/jfrog/incidents/41h6k6zzhpq4.md) | major | 2024-12-20 03:24 UTC | 2024-12-20 03:51 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [AU: BAS Xero Blue - Some users are unable to connect to the ATO or see obligations in BAS](https://rewindex.com/company/xero/incidents/066lvys47d5f.md) | major | 2024-12-20 07:33 UTC | 2024-12-23 00:47 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [Elevated errors for requests to Claude 3.0 Opus and Claude 3.5 Sonnet](https://rewindex.com/company/claude/incidents/4tmfb76h9mpz.md) | major | 2024-12-20 14:24 UTC | 2024-12-20 18:00 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [Elevated errors for requests to Claude 3.0 Opus and Claude 3.5 Sonnet](https://rewindex.com/company/anthropic/incidents/4tmfb76h9mpz.md) | major | 2024-12-20 14:24 UTC | 2024-12-20 18:00 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Disruption with some GitHub services](https://rewindex.com/company/github-copilot/incidents/5hjghvwvqztc.md) | major | 2024-12-20 16:18 UTC | 2024-12-20 16:44 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Disruption with some GitHub services](https://rewindex.com/company/github/incidents/5hjghvwvqztc.md) | major | 2024-12-20 16:18 UTC | 2024-12-20 16:44 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Missing fields from Content APIs](https://rewindex.com/company/contentful/incidents/tb6gg85nntcs.md) | major | 2024-12-20 16:19 UTC | 2024-12-20 16:49 UTC | resolved |
| [SambaNova](https://rewindex.com/company/sambanova.md) | [Llama 3.1 8B is having intermittent timeouts](https://rewindex.com/company/sambanova/incidents/zf7ljjhqkj3z.md) | major | 2024-12-20 17:31 UTC | 2024-12-20 18:20 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [We are experiencing problems with some Flink jobs.](https://rewindex.com/company/confluent/incidents/mtl1l6zbnxm3.md) | major | 2024-12-20 19:32 UTC | 2024-12-20 20:55 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [AWS ca-central-1 - Log Ingestion - Partial Outage](https://rewindex.com/company/logz-io/incidents/w239rbwpyph5.md) | major | 2024-12-20 21:08 UTC | 2024-12-20 23:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Orange Network in Ivory Coast](https://rewindex.com/company/twilio/incidents/shfdlmg28s2k.md) | minor | 2024-12-20 00:43 UTC | 2024-12-20 22:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Yemen Mob. CDMA in Yemen](https://rewindex.com/company/twilio/incidents/wg9rp85wc9kn.md) | minor | 2024-12-20 01:09 UTC | 2024-12-20 01:36 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/jyjnx7bch2vh.md) | minor | 2024-12-20 04:20 UTC | 2024-12-20 04:25 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/svj2n9rdz8cb.md) | minor | 2024-12-20 07:10 UTC | 2024-12-20 07:15 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/qcdbsx2nf9l7.md) | minor | 2024-12-20 07:10 UTC | 2024-12-20 07:15 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [API not reachable](https://rewindex.com/company/jina-ai/incidents/l8vyfy9dqhq6.md) | minor | 2024-12-20 07:12 UTC | 2024-12-20 07:17 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [\[Serverless\] \[GCP\] \[ europe-west4\] 504 errors for read operations](https://rewindex.com/company/pinecone/incidents/700ss742rt3z.md) | minor | 2024-12-20 10:11 UTC | 2024-12-20 11:28 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/dxdkl6h7yx8z.md) | minor | 2024-12-20 10:38 UTC | 2024-12-21 11:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Twilio Croatia Phone Numbers via Subset of Longcode Numbers](https://rewindex.com/company/twilio/incidents/539vk6w7fwfs.md) | minor | 2024-12-20 10:56 UTC | 2024-12-20 17:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Movicel Network in Angola](https://rewindex.com/company/twilio/incidents/wvj3y3vp4qrl.md) | minor | 2024-12-20 11:20 UTC | 2024-12-31 12:57 UTC | resolved |
| [AssemblyAI](https://rewindex.com/company/assemblyai.md) | [Unable To Access API After Upgrade Without Auto-Refill](https://rewindex.com/company/assemblyai/incidents/17hd72f46tk0.md) | minor | 2024-12-20 14:40 UTC | 2024-12-20 20:08 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Netlify Forms ReCAPTCHA Issue](https://rewindex.com/company/netlify/incidents/77flm7xwgz3d.md) | minor | 2024-12-20 15:50 UTC | 2024-12-20 17:09 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Elastic Metal\] DC5 - Room 7 - Rack A56 - Rack down](https://rewindex.com/company/scaleway/incidents/6pzgr5b7km77.md) | minor | 2024-12-20 16:44 UTC | 2024-12-20 17:50 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Pipelines custom webhook executions are delayed](https://rewindex.com/company/harness/incidents/k9yyk5hc85ck.md) | minor | 2024-12-20 17:15 UTC | 2024-12-20 19:48 UTC | resolved |
| [Grammarly](https://rewindex.com/company/grammarly.md) | [Generative AI assistance is not available](https://rewindex.com/company/grammarly/incidents/wq6qryckhyj6.md) | minor | 2024-12-20 19:25 UTC | 2024-12-20 19:31 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Delays to 10DLC Long Code Provisioning](https://rewindex.com/company/bandwidth/incidents/l2hf5vpwy8g5.md) | minor | 2024-12-20 21:04 UTC | 2024-12-23 13:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/5ttkj044sr0b.md) | minor | 2024-12-20 22:58 UTC | 2024-12-20 23:38 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Elevated error rates for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/swgh90mktswf.md) | none | 2024-12-20 00:00 UTC | 2024-12-20 00:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Block Storage - US-ORD (Chicago)](https://rewindex.com/company/linode-akamai/incidents/dfmbpchmp6s1.md) | none | 2024-12-20 04:26 UTC | 2024-12-20 04:26 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Native stack traces processing failures](https://rewindex.com/company/sentry/incidents/jwk3fhlmyvgx.md) | none | 2024-12-20 08:17 UTC | 2024-12-20 09:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays With Responses to Support Tickets](https://rewindex.com/company/twilio/incidents/ls4l5r2xjq49.md) | none | 2024-12-20 16:35 UTC | 2024-12-20 19:36 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Trials not working](https://rewindex.com/company/travis-ci/incidents/hb4cvybrqrk9.md) | none | 2024-12-20 18:44 UTC | 2025-01-28 18:45 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Storefront Search Latency and Errors](https://rewindex.com/company/bigcommerce/incidents/v8ysqwvvbs9f.md) | none | 2024-12-20 19:39 UTC | 2024-12-20 20:11 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failure towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/r6z8jf1cfn4f.md) | major | 2024-12-18 19:58 UTC | 2024-12-21 06:18 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [AU: Tax & Payroll - Some customers are receiving errors or delays when lodging returns and STP filings to the ATO](https://rewindex.com/company/xero/incidents/y6bhx7gfsgcw.md) | major | 2024-12-19 07:47 UTC | 2024-12-20 10:24 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Unable to set a custom expiration date](https://rewindex.com/company/greenhouse/incidents/1twcl0vfyt48.md) | minor | 2024-12-17 00:37 UTC | 2025-01-16 16:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Onvoy in United States of America via Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/ml57q5x509cb.md) | minor | 2024-12-17 01:03 UTC | 2024-12-27 18:14 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/b4zx84j1kchk.md) | minor | 2024-12-17 16:39 UTC | 2024-12-26 23:54 UTC | resolved |
| [Teleport](https://rewindex.com/company/teleport.md) | [Access Graph](https://rewindex.com/company/teleport/incidents/f37c1n68zjts.md) | minor | 2024-12-19 13:10 UTC | 2024-12-20 08:19 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth US Network Impairment - Inbound 10DLC SMS](https://rewindex.com/company/bandwidth/incidents/dcyw9pfq5kdw.md) | minor | 2024-12-19 16:53 UTC | 2024-12-20 00:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Isle of Man - Manx Telecom](https://rewindex.com/company/sinch/incidents/3wn8pd6ptcrt.md) | minor | 2024-12-19 17:37 UTC | 2024-12-24 11:42 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Notification Delays for Order Updates](https://rewindex.com/company/bandwidth/incidents/rpxjx0kt27jt.md) | minor | 2024-12-19 20:42 UTC | 2024-12-20 13:27 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays to TeleTalk Network in Bangladesh](https://rewindex.com/company/twilio/incidents/lwq2z0lqjz9d.md) | minor | 2024-12-19 22:59 UTC | 2024-12-23 02:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Movicel Network in Angola](https://rewindex.com/company/twilio/incidents/45vn2q6ll2lj.md) | minor | 2024-12-19 23:43 UTC | 2024-12-20 04:42 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Some chart emails are not being delivered](https://rewindex.com/company/heap/incidents/fvqxfpmkvsp6.md) | none | 2024-12-17 20:28 UTC | 2024-12-23 19:21 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Unified EPIC colors (Purple) on boards](https://rewindex.com/company/jira/incidents/2bxc30p503rm.md) | none | 2024-12-19 16:10 UTC | 2024-12-20 11:57 UTC | resolved |
| [Devin (Cognition)](https://rewindex.com/company/devin.md) | [Degraded performance](https://rewindex.com/company/devin/incidents/pfbk80xm46th.md) | none | 2024-12-19 22:13 UTC | 2024-12-20 06:03 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States Account Security Carrier Partner Maintenance - Verizon Wireless](https://rewindex.com/company/twilio/incidents/jkts47cy3620.md) | maintenance | 2024-12-20 02:00 UTC | 2024-12-20 06:00 UTC | resolved |
| [Crusoe](https://rewindex.com/company/crusoe.md) | [\[Scheduled\] WAN Network Maintenance](https://rewindex.com/company/crusoe/incidents/y39lk7d97tz3.md) | maintenance | 2024-12-20 03:00 UTC | 2024-12-20 04:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/6zdhsylmf9z0.md) | maintenance | 2024-12-20 05:00 UTC | 2024-12-20 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \|  Application and System Maintenance \| PCR Number \# PCRSDI-11522](https://rewindex.com/company/sinch/incidents/8p3x52jv6z61.md) | maintenance | 2024-12-20 05:00 UTC | 2024-12-20 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/hh8f49f7843t.md) | maintenance | 2024-12-20 05:00 UTC | 2024-12-20 10:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA & CA SMS - Planned Maintenance affecting a subset of LVNs](https://rewindex.com/company/vonage/incidents/dh7x18grcfdg.md) | maintenance | 2024-12-20 05:00 UTC | 2024-12-20 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/k9014csql4cz.md) | maintenance | 2024-12-20 05:01 UTC | 2024-12-20 09:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/8bjxxhtpnxkw.md) | maintenance | 2024-12-20 05:01 UTC | 2024-12-20 09:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - US-IAD (Washington)](https://rewindex.com/company/linode-akamai/incidents/xt0tf2yh2v4c.md) | maintenance | 2024-12-20 08:00 UTC | 2024-12-20 10:00 UTC | resolved |

## Cite this

33 vendor-reported incidents started on 2024-12-20 (UTC) across 24 vendors, 10 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-12-20
- Citation: Rewindex daily outage roundup, “Outages on December 20, 2024” (2024-12-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-12-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 20, 2024 (2024-12-20)](https://rewindex.com/outages/2024-12-20)`


---
Canonical: https://rewindex.com/outages/2024-12-20 · Markdown: https://rewindex.com/outages/2024-12-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:16.245Z