# Outages on December 18, 2024 (UTC)

> 34 incidents started on December 18, 2024 (UTC) on the status pages Rewindex archives, 9 labelled major or critical by the vendor (Red Hat (incl. Quay.io), FireHydrant, New Relic); 15 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-12-18
Last updated: 2024-12-21T06:18:00Z

- Incidents started: 34 (major/critical: 9, other: 25) across 22 vendors
- Still open from earlier days: 15 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 2, major 7, minor 17, none 8
- Previous day with incidents: [2024-12-17](https://rewindex.com/outages/2024-12-17.md) · Next: [2024-12-19](https://rewindex.com/outages/2024-12-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Quay.io Builds Unavailable](https://rewindex.com/company/red-hat/incidents/md16432xm73g.md) | critical | 2024-12-18 16:03 UTC | 2024-12-18 22:57 UTC | resolved |
| [FireHydrant](https://rewindex.com/company/firehydrant.md) | [API degradation](https://rewindex.com/company/firehydrant/incidents/574c98c4-a436-42c2-95bb-ab59d2f25f1d.md) | critical | 2024-12-18 17:16 UTC | 2024-12-18 18:06 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [UI Irregularities](https://rewindex.com/company/new-relic/incidents/9t94s2mds10d.md) | major | 2024-12-18 09:18 UTC | 2024-12-18 09:47 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[KAPSULE\] Some nodes do not get a public network](https://rewindex.com/company/scaleway/incidents/w3ch5jwcz2px.md) | major | 2024-12-18 10:52 UTC | 2024-12-19 08:02 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [\[Serverless\] \[AWS\] \[us-east-1\] Increased 5xx errors on write path](https://rewindex.com/company/pinecone/incidents/wprf90q61lvw.md) | major | 2024-12-18 14:10 UTC | 2024-12-18 21:14 UTC | resolved |
| [Front](https://rewindex.com/company/front.md) | [Automated emails from Front are delayed - notifications, invites to your teammates, calendar events, etc.](https://rewindex.com/company/front/incidents/vgrkxv0htqv1.md) | major | 2024-12-18 19:33 UTC | 2024-12-18 20:41 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failure towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/r6z8jf1cfn4f.md) | major | 2024-12-18 19:58 UTC | 2024-12-21 06:18 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Customer search results is outdated on cluster us-east1-635c](https://rewindex.com/company/gorgias/incidents/66c25xyh8h4v.md) | major | 2024-12-18 20:34 UTC | 2024-12-19 05:32 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Higher Android build failure rate](https://rewindex.com/company/expo/incidents/qgs5zvrvffds.md) | major | 2024-12-18 23:17 UTC | 2024-12-19 12:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Multiple Networks in China Over Pre Registered Sender ID](https://rewindex.com/company/twilio/incidents/xq7s852tpz28.md) | minor | 2024-12-18 05:04 UTC | 2024-12-18 13:19 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Venezuela SMS - Degradation of messages towards Digitel networks](https://rewindex.com/company/vonage/incidents/zgpvm0t1q6yf.md) | minor | 2024-12-18 06:54 UTC | 2024-12-18 22:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telefonica in Costa Rica](https://rewindex.com/company/twilio/incidents/v263vxs312tn.md) | minor | 2024-12-18 08:04 UTC | 2024-12-19 03:31 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Denmark - Telenor](https://rewindex.com/company/sinch/incidents/8lggyq1mb8v8.md) | minor | 2024-12-18 12:07 UTC | 2024-12-18 14:05 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Classifier API not reachable](https://rewindex.com/company/jina-ai/incidents/r64ngk7pf2vl.md) | minor | 2024-12-18 12:20 UTC | 2024-12-18 12:35 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Issues with attachments, including viewing previews, downloading and uploading](https://rewindex.com/company/confluence/incidents/h80llrtdr0yy.md) | minor | 2024-12-18 12:50 UTC | 2024-12-18 13:35 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Issues with attachments, including viewing previews, downloading and uploading](https://rewindex.com/company/bitbucket/incidents/cdtc12drp4sm.md) | minor | 2024-12-18 12:51 UTC | 2024-12-18 13:35 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Issues with attachments, including viewing previews, downloading and uploading](https://rewindex.com/company/jira/incidents/034h0znxpv2f.md) | minor | 2024-12-18 12:52 UTC | 2024-12-18 13:35 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Security Policies Not Applying to Issues](https://rewindex.com/company/snyk/incidents/b76xgz4rr189.md) | minor | 2024-12-18 14:21 UTC | 2024-12-18 16:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Claro Network in Colombia](https://rewindex.com/company/twilio/incidents/3rvz8gyf9wh1.md) | minor | 2024-12-18 17:15 UTC | 2024-12-18 23:24 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Loading delays and errors with sheets, dashboards, reports and workspaces](https://rewindex.com/company/smartsheet/incidents/nvp520f0yc28.md) | minor | 2024-12-18 17:30 UTC | 2024-12-18 17:41 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [API not reachable](https://rewindex.com/company/jina-ai/incidents/lkh2ctk28583.md) | minor | 2024-12-18 17:41 UTC | 2024-12-18 17:46 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Nigeria SMS - Delivery Degradation towards MTN network](https://rewindex.com/company/vonage/incidents/37y4q395415g.md) | minor | 2024-12-18 19:00 UTC | 2024-12-18 23:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Telkom Network in Kenya](https://rewindex.com/company/twilio/incidents/4y7b9lnd7pxr.md) | minor | 2024-12-18 19:01 UTC | 2024-12-19 03:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to AT&T Network in United States of America via  Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/yy1g8c8pdzcw.md) | minor | 2024-12-18 20:10 UTC | 2024-12-19 00:44 UTC | resolved |
| [Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md) | [DDoS attack affecting anaconda.org](https://rewindex.com/company/jupyter-anaconda/incidents/c4jnqr69ryns.md) | minor | 2024-12-18 20:50 UTC | 2024-12-18 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to MTN Network in Nigeria](https://rewindex.com/company/twilio/incidents/xwj2zwxv5p9x.md) | minor | 2024-12-18 20:59 UTC | 2024-12-18 23:51 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Customers are encountering errors when attempting to log in to ActiveCampaign. Engineers are investigating](https://rewindex.com/company/activecampaign/incidents/3v383jrdysv6.md) | none | 2024-12-18 01:03 UTC | 2024-12-18 07:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating an issue](https://rewindex.com/company/twilio/incidents/zmymnnghtc8n.md) | none | 2024-12-18 07:51 UTC | 2024-12-18 08:24 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Platform engineers have identified a delay in Automations processing of up to 90 minutes. Engineers are investigating](https://rewindex.com/company/activecampaign/incidents/n8t4cvqz43kw.md) | none | 2024-12-18 14:07 UTC | 2024-12-18 18:28 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Data Share Information Delayed](https://rewindex.com/company/snyk/incidents/j5jxm53l5c22.md) | none | 2024-12-18 17:01 UTC | 2024-12-18 17:01 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Inconsistencies in metrics data and alerts](https://rewindex.com/company/sentry/incidents/kv9xyv9v54wk.md) | none | 2024-12-18 18:04 UTC | 2024-12-19 00:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [AccSec API Errors to the Netherlands](https://rewindex.com/company/twilio/incidents/rclqw06qd35y.md) | none | 2024-12-18 19:53 UTC | 2024-12-18 20:27 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Degraded Search Performance](https://rewindex.com/company/bigcommerce/incidents/qwmfhc9srfq3.md) | none | 2024-12-18 21:49 UTC | 2024-12-18 21:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Proxy API Causing 5XX Errors Across Various Programmable Voice Resources](https://rewindex.com/company/twilio/incidents/2vlkp4rn4655.md) | none | 2024-12-18 23:45 UTC | 2024-12-18 23:45 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [High latency and Helpdesk Errors](https://rewindex.com/company/gorgias/incidents/2v0m65kb1cr1.md) | critical | 2024-12-17 02:19 UTC | 2024-12-18 03:46 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibox\] DC2 room 101 rack N15  block G - PUB/RPN switch issue](https://rewindex.com/company/scaleway/incidents/j1wjv7933mm1.md) | major | 2024-12-16 07:38 UTC | 2024-12-18 11:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to 9Mobile Network in Nigeria](https://rewindex.com/company/twilio/incidents/6cz7dzrjpmgx.md) | minor | 2024-12-16 10:16 UTC | 2024-12-19 20:24 UTC | resolved |
| [Flagsmith](https://rewindex.com/company/flagsmith.md) | [Small number of intermittent requests to Edge API failing](https://rewindex.com/company/flagsmith/incidents/yff6h4lmyhvj.md) | minor | 2024-12-16 19:07 UTC | 2024-12-19 14:04 UTC | postmortem |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Unable to set a custom expiration date](https://rewindex.com/company/greenhouse/incidents/1twcl0vfyt48.md) | minor | 2024-12-17 00:37 UTC | 2025-01-16 16:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Onvoy in United States of America via Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/ml57q5x509cb.md) | minor | 2024-12-17 01:03 UTC | 2024-12-27 18:14 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [\[Serverless\] \[GCP\] \[us-central1\]  High upsert latency for the 90 percentile](https://rewindex.com/company/pinecone/incidents/fmt8hjqw6jzs.md) | minor | 2024-12-17 07:20 UTC | 2024-12-18 21:14 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [DNS zone distribution delays](https://rewindex.com/company/dnsimple/incidents/vk430kv3vw0z.md) | minor | 2024-12-17 11:56 UTC | 2024-12-18 14:08 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren network](https://rewindex.com/company/vonage/incidents/707sp19wxlcm.md) | minor | 2024-12-17 13:15 UTC | 2024-12-18 03:16 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/b4zx84j1kchk.md) | minor | 2024-12-17 16:39 UTC | 2024-12-26 23:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Zong Network in Pakistan](https://rewindex.com/company/twilio/incidents/bw5wgkz95v7n.md) | minor | 2024-12-17 18:03 UTC | 2024-12-18 03:02 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [In-Product Help Widget Loading Issue](https://rewindex.com/company/amplitude/incidents/68sc1bbl7d19.md) | minor | 2024-12-17 18:22 UTC | 2024-12-18 17:26 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [Azure - East US 2 (Virginia): INC0122743](https://rewindex.com/company/snowflake/incidents/z3zc0yj66lgs.md) | minor | 2024-12-17 21:03 UTC | 2024-12-18 01:13 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [10DLC Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/0bmtghjmcbgy.md) | minor | 2024-12-17 21:30 UTC | 2024-12-18 16:03 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Some chart emails are not being delivered](https://rewindex.com/company/heap/incidents/fvqxfpmkvsp6.md) | none | 2024-12-17 20:28 UTC | 2024-12-23 19:21 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Bancontact](https://rewindex.com/company/stripe/incidents/7bg7dnf944st.md) | maintenance | 2024-12-18 02:30 UTC | 2024-12-18 04:00 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Bancontact](https://rewindex.com/company/stripe/incidents/1vdvkpvyrtyx.md) | maintenance | 2024-12-18 04:00 UTC | 2024-12-18 05:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/9vl6h8myfwg0.md) | maintenance | 2024-12-18 05:00 UTC | 2024-12-18 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \|  Application and System Maintenance \| PCR Number \# PCRSDI-11520](https://rewindex.com/company/sinch/incidents/3g17yh7c9l01.md) | maintenance | 2024-12-18 05:00 UTC | 2024-12-18 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/6nvwthyrm3hf.md) | maintenance | 2024-12-18 05:00 UTC | 2024-12-18 10:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA & CA SMS - Planned Maintenance affecting a subset of LVNs](https://rewindex.com/company/vonage/incidents/l7l7scclgdz5.md) | maintenance | 2024-12-18 05:00 UTC | 2024-12-18 10:00 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] Important Update to S3 Bucket Permissions for Logs and Traces](https://rewindex.com/company/coralogix/incidents/kj1bvh8s9bhl.md) | maintenance | 2024-12-18 09:00 UTC | 2024-12-18 18:00 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [\[Scheduled\] Router Maintenance in EU Data Center](https://rewindex.com/company/sparkpost/incidents/6jcbpnwwslgh.md) | maintenance | 2024-12-18 14:00 UTC | 2024-12-18 17:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Emergency Maintenance: Vonage Cloud Runtime Service Database EU-WEST](https://rewindex.com/company/vonage/incidents/nzq76zyh3gqz.md) | maintenance | 2024-12-18 14:00 UTC | 2024-12-18 16:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/r3fwswyxwjjg.md) | maintenance | 2024-12-18 20:00 UTC | 2024-12-19 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/q0bq9tc12blr.md) | maintenance | 2024-12-18 21:00 UTC | 2024-12-19 00:01 UTC | resolved |

## Cite this

34 vendor-reported incidents started on 2024-12-18 (UTC) across 22 vendors, 9 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-12-18
- Citation: Rewindex daily outage roundup, “Outages on December 18, 2024” (2024-12-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-12-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 18, 2024 (2024-12-18)](https://rewindex.com/outages/2024-12-18)`


---
Canonical: https://rewindex.com/outages/2024-12-18 · Markdown: https://rewindex.com/outages/2024-12-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:19.517Z