# Outages on October 2, 2024 (UTC)

> 43 incidents started on October 2, 2024 (UTC) on the status pages Rewindex archives, 9 labelled major or critical by the vendor (SambaNova, Xero, Speechmatics); 12 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-10-02
Last updated: 2024-10-09T20:00:00Z

- Incidents started: 43 (major/critical: 9, other: 34) across 29 vendors
- Still open from earlier days: 12 · Maintenance windows: 14 · Detected outage events: 0
- By vendor impact label: critical 1, major 8, minor 30, none 4
- Previous day with incidents: [2024-10-01](https://rewindex.com/outages/2024-10-01.md) · Next: [2024-10-03](https://rewindex.com/outages/2024-10-03.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [SambaNova](https://rewindex.com/company/sambanova.md) | [Brief Service Outage](https://rewindex.com/company/sambanova/incidents/x34gwk14r31s.md) | critical | 2024-10-02 18:21 UTC | 2024-10-01 22:00 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Xero - We are aware some customers are experiencing errors navigating and accessing Xero](https://rewindex.com/company/xero/incidents/v1w91znv7mkz.md) | major | 2024-10-02 02:05 UTC | 2024-10-02 06:44 UTC | resolved |
| [Speechmatics](https://rewindex.com/company/speechmatics.md) | [portal.speechmatics.com - Partial Outage](https://rewindex.com/company/speechmatics/incidents/wy55m5f80ldd.md) | major | 2024-10-02 10:38 UTC | 2024-10-02 11:12 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Increased error rates on the API](https://rewindex.com/company/bunny-net/incidents/kp4wj75jpmzj.md) | major | 2024-10-02 11:16 UTC | 2024-10-02 11:33 UTC | resolved |
| [Prisma](https://rewindex.com/company/prisma.md) | [Accelerate issue provisioning new query engines in eu-central-1](https://rewindex.com/company/prisma/incidents/w1lqg97dyl4s.md) | major | 2024-10-02 13:16 UTC | 2024-10-02 16:51 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Issues logging in and UI usage for some users](https://rewindex.com/company/launchdarkly/incidents/f5rbjkl6c3lq.md) | major | 2024-10-02 16:19 UTC | 2024-10-02 19:29 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Issue with dev info sync from Bitbucket and GitHub](https://rewindex.com/company/jira/incidents/wcs79hfp1npb.md) | major | 2024-10-02 18:13 UTC | 2024-10-04 02:35 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [\[us-east-1-aws\] Users cannot create new pod-based indexes; Prometheus metrics and Datadog integration cannot be reached](https://rewindex.com/company/pinecone/incidents/zxyc1c4zxby1.md) | major | 2024-10-02 19:37 UTC | 2024-10-03 12:42 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N. Virginia): INC0117676](https://rewindex.com/company/snowflake/incidents/70jtwdz48313.md) | major | 2024-10-02 21:48 UTC | 2024-10-02 23:42 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Video Session Data unavailable in Session Inspector](https://rewindex.com/company/vonage/incidents/qpxzyk7djs8t.md) | minor | 2024-10-02 02:30 UTC | 2024-10-02 07:53 UTC | resolved |
| [Jotform](https://rewindex.com/company/jotform.md) | [File Operation Issues](https://rewindex.com/company/jotform/incidents/7x8flxmphbbw.md) | minor | 2024-10-02 03:00 UTC | 2024-10-02 03:00 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Synthetic monitoring failures, London probe location](https://rewindex.com/company/grafana-cloud/incidents/zchb6skggmpg.md) | minor | 2024-10-02 03:24 UTC | 2024-10-02 14:44 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Mongolia - Unitel](https://rewindex.com/company/sinch/incidents/088s20jp6nlv.md) | minor | 2024-10-02 03:33 UTC | 2024-10-02 05:05 UTC | resolved |
| [Runway](https://rewindex.com/company/runway.md) | [Reduced Gen-3 Alpha task throughput](https://rewindex.com/company/runway/incidents/cs2drywbgplk.md) | minor | 2024-10-02 04:22 UTC | 2024-10-02 05:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Dialling Delays To Indosat Ooredoo Indonesia  Phone Numbers](https://rewindex.com/company/twilio/incidents/j9xpdcmcvwvw.md) | minor | 2024-10-02 05:23 UTC | 2024-10-02 08:31 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Germany - Vodafone](https://rewindex.com/company/sinch/incidents/zd7l3bz2dly1.md) | minor | 2024-10-02 05:25 UTC | 2024-10-02 06:41 UTC | resolved |
| [Census](https://rewindex.com/company/census.md) | [Sync performance degraded](https://rewindex.com/company/census/incidents/gvgnty0x2v8k.md) | minor | 2024-10-02 06:02 UTC | 2024-10-02 06:45 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/bxvwf2m5hsvx.md) | minor | 2024-10-02 06:10 UTC | 2024-10-02 06:15 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Vonage Cloud Runtime data loss issue](https://rewindex.com/company/vonage/incidents/zt91f2y0kfgl.md) | minor | 2024-10-02 10:06 UTC | 2024-10-02 18:12 UTC | resolved |
| [Secureframe](https://rewindex.com/company/secureframe.md) | [Dashboard: Tests and Frameworks showing 0 findings](https://rewindex.com/company/secureframe/incidents/rv8c3v02rn1v.md) | minor | 2024-10-02 12:05 UTC | 2024-10-02 15:52 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [US region transaction ingestion delay](https://rewindex.com/company/sentry/incidents/f2nr1rnzcx0l.md) | minor | 2024-10-02 14:59 UTC | 2024-10-02 18:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To Small US Networks.](https://rewindex.com/company/twilio/incidents/5m7g4lcs43p7.md) | minor | 2024-10-02 15:46 UTC | 2024-10-02 20:47 UTC | resolved |
| [AssemblyAI](https://rewindex.com/company/assemblyai.md) | [Request with PII Redaction or Entity Detection not completing successfully](https://rewindex.com/company/assemblyai/incidents/8xy5kk3ml70q.md) | minor | 2024-10-02 16:05 UTC | 2024-10-02 16:37 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Elevated Streaming Error Rates](https://rewindex.com/company/deepgram/incidents/mpyd5xpnlh0r.md) | minor | 2024-10-02 16:38 UTC | 2024-10-02 16:43 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Elevated Batch Error Rates](https://rewindex.com/company/deepgram/incidents/zs9mg5rspgz8.md) | minor | 2024-10-02 17:14 UTC | 2024-10-02 17:19 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Brandfolder Asset Access](https://rewindex.com/company/smartsheet/incidents/y8n1213l3cl0.md) | minor | 2024-10-02 17:49 UTC | 2024-10-10 23:19 UTC | resolved |
| [Brex](https://rewindex.com/company/brex.md) | [Bill Pay Partial Outage](https://rewindex.com/company/brex/incidents/rmrg1w2m5t3n.md) | minor | 2024-10-02 18:04 UTC | 2024-10-02 20:22 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Elevated Batch Error Rates](https://rewindex.com/company/deepgram/incidents/wtqpgq0jr3tl.md) | minor | 2024-10-02 18:14 UTC | 2024-10-02 18:19 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Uzbekistan SMS - Delivery Degradation towards UzMobile Network](https://rewindex.com/company/vonage/incidents/4nqs4dgrqvxn.md) | minor | 2024-10-02 18:14 UTC | 2024-10-03 10:29 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [Search results are out of date](https://rewindex.com/company/maven-central/incidents/hk8jm2hfmq3c.md) | minor | 2024-10-02 18:46 UTC | 2024-10-03 16:37 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [Incident: New Users cannot complete registration](https://rewindex.com/company/lattice/incidents/j0hw0wgdv0g8.md) | minor | 2024-10-02 19:12 UTC | 2024-10-02 20:12 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Elevated Batch Error Rates](https://rewindex.com/company/deepgram/incidents/rn609339wpp0.md) | minor | 2024-10-02 20:17 UTC | 2024-10-02 20:22 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Chile SMS - Delivery Degradation towards Claro](https://rewindex.com/company/vonage/incidents/cdwphtg9y7hm.md) | minor | 2024-10-02 20:39 UTC | 2024-10-03 02:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to UzMobile Network in Uzbekistan](https://rewindex.com/company/twilio/incidents/y55j01jzyj8x.md) | minor | 2024-10-02 21:03 UTC | 2024-10-03 14:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Claro Network in Chile](https://rewindex.com/company/twilio/incidents/r75dg0hh1h11.md) | minor | 2024-10-02 21:23 UTC | 2024-10-03 05:28 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Slow access to OnCall UI and delayed notifications for prod-us-central-0 cluster](https://rewindex.com/company/grafana-cloud/incidents/pl5dwdvwzk4n.md) | minor | 2024-10-02 21:58 UTC | 2024-10-04 10:19 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Elevated Streaming Error Rates](https://rewindex.com/company/deepgram/incidents/79h8w85nc8r1.md) | minor | 2024-10-02 22:18 UTC | 2024-10-02 22:23 UTC | resolved |
| [1Password](https://rewindex.com/company/1password.md) | [Automated User Provisioning not sending welcome email to users confirmed by 1Password SCIM Bridge](https://rewindex.com/company/1password/incidents/63c7173wv5kw.md) | minor | 2024-10-02 22:38 UTC | 2024-10-04 17:11 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Chile - Claro](https://rewindex.com/company/sinch/incidents/sc6ntctnxwyv.md) | minor | 2024-10-02 22:59 UTC | 2024-10-03 01:09 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Push Notifications for @everyones and roles are degraded](https://rewindex.com/company/discord/incidents/t8yhdkhl1zl7.md) | none | 2024-10-02 01:21 UTC | 2024-10-02 01:58 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [General Instability and Inbound Email Delay](https://rewindex.com/company/help-scout/incidents/0jknbvpmz5xj.md) | none | 2024-10-02 01:30 UTC | 2024-10-02 01:30 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Issue creating export tickets jobs](https://rewindex.com/company/gorgias/incidents/wqymfxrps1s3.md) | none | 2024-10-02 17:48 UTC | 2024-10-02 18:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Multiple Networks in Slovakia for a Subset of Alphanumeric Sender Id and Long Codes](https://rewindex.com/company/twilio/incidents/64wplrvtkbx2.md) | none | 2024-10-02 21:54 UTC | 2024-10-02 21:54 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Global Portal and API Incident](https://rewindex.com/company/bandwidth/incidents/yn3dl5vdc0rc.md) | critical | 2024-10-01 21:39 UTC | 2024-10-02 00:02 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Delayed ingestion in US region](https://rewindex.com/company/sentry/incidents/pb2zf10q85wn.md) | major | 2024-10-01 09:28 UTC | 2024-10-02 03:15 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Grafana Cloud Partial Outage](https://rewindex.com/company/grafana-cloud/incidents/1sdbg0byj25j.md) | major | 2024-10-01 19:45 UTC | 2024-10-02 00:03 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Storage\]-Object Storage instability](https://rewindex.com/company/scaleway/incidents/b4dw2zl83837.md) | minor | 2024-09-28 11:40 UTC | 2024-10-24 13:30 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\]\[classic\] Mail backup processes stuck](https://rewindex.com/company/scaleway/incidents/dx0qc33x2cww.md) | minor | 2024-09-30 14:48 UTC | 2024-10-15 20:34 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Voice\] Inbound Quality Degradation: France networks](https://rewindex.com/company/vonage/incidents/pzywld78gj00.md) | minor | 2024-09-30 17:14 UTC | 2024-10-03 15:35 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibox\] \[Billing\] - Installations fees wrongly billed with Dediscount](https://rewindex.com/company/scaleway/incidents/pvj2b1clh0fq.md) | minor | 2024-10-01 13:00 UTC | 2024-10-22 10:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Subset of Customers Unable To Access Flex Insights Historical Reports](https://rewindex.com/company/twilio/incidents/7c46mv6cym6m.md) | minor | 2024-10-01 13:21 UTC | 2024-10-02 14:52 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Auditors unable to accept and reject evidence](https://rewindex.com/company/vanta/incidents/fyylnjmhvwng.md) | minor | 2024-10-01 18:57 UTC | 2024-10-03 20:27 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/yjr2t2rs60lw.md) | minor | 2024-10-01 19:51 UTC | 2024-10-02 13:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Moov Network in Niger](https://rewindex.com/company/twilio/incidents/zvb5lxdg7ftl.md) | minor | 2024-10-01 21:10 UTC | 2024-10-02 19:00 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Error accessing Canva in Kazakhstan](https://rewindex.com/company/canva/incidents/pybjwctkjq1d.md) | none | 2024-09-27 14:51 UTC | 2024-10-02 01:34 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Swish - Nordea](https://rewindex.com/company/stripe/incidents/xdn05zvd0blb.md) | maintenance | 2024-10-02 00:00 UTC | 2024-10-02 02:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/z2wdwbsmsmj3.md) | maintenance | 2024-10-02 02:00 UTC | 2024-10-02 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - United States](https://rewindex.com/company/sinch/incidents/9t7l6ffhkzy3.md) | maintenance | 2024-10-02 03:00 UTC | 2024-10-02 09:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS, 10DLC & MMS - Planned Maintenance affecting AT&T USA](https://rewindex.com/company/vonage/incidents/89sfl96xldxl.md) | maintenance | 2024-10-02 03:00 UTC | 2024-10-02 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Internal Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/kz2fhcbv7wmq.md) | maintenance | 2024-10-02 07:00 UTC | 2024-10-02 15:00 UTC | resolved |
| [Koyeb](https://rewindex.com/company/koyeb.md) | [Migration to new network stack](https://rewindex.com/company/koyeb/incidents/cm1rmq0430038bhnij7xz7cjp.md) | maintenance | 2024-10-02 08:51 UTC | 2024-10-04 19:53 UTC | completed |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/hy3j1yj9600w.md) | maintenance | 2024-10-02 13:00 UTC | 2024-10-02 15:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Japan SMS Carrier Maintenance - Softbank](https://rewindex.com/company/twilio/incidents/2fh3w738xvxt.md) | maintenance | 2024-10-02 13:00 UTC | 2024-10-02 21:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Japan SMS - Planned maintenance affecting Softbank network](https://rewindex.com/company/vonage/incidents/38ytck66tl2n.md) | maintenance | 2024-10-02 13:00 UTC | 2024-10-02 21:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Indonesia SMS Carrier Maintenance - Smartfren](https://rewindex.com/company/twilio/incidents/rspwykbtfslr.md) | maintenance | 2024-10-02 15:00 UTC | 2024-10-02 16:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Vonage Urgent Maintenance affecting binds](https://rewindex.com/company/vonage/incidents/l65n8tdwy39h.md) | maintenance | 2024-10-02 15:00 UTC | 2024-10-02 16:00 UTC | resolved |
| [Teleport](https://rewindex.com/company/teleport.md) | [\[Scheduled\] Cloud Tenant Upgrade Scheduled](https://rewindex.com/company/teleport/incidents/gdcwt8rkt5ck.md) | maintenance | 2024-10-02 16:00 UTC | 2024-10-03 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/jykw7m5rq5nx.md) | maintenance | 2024-10-02 20:00 UTC | 2024-10-31 00:02 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/bgmsljgnzp5t.md) | maintenance | 2024-10-02 20:00 UTC | 2024-10-03 00:00 UTC | resolved |

## Cite this

43 vendor-reported incidents started on 2024-10-02 (UTC) across 29 vendors, 9 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-10-02
- Citation: Rewindex daily outage roundup, “Outages on October 2, 2024” (2024-10-02 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-10-02 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 2, 2024 (2024-10-02)](https://rewindex.com/outages/2024-10-02)`


---
Canonical: https://rewindex.com/outages/2024-10-02 · Markdown: https://rewindex.com/outages/2024-10-02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:35.856Z