# Outages on May 20, 2024 (UTC)

> 30 incidents started on May 20, 2024 (UTC) on the status pages Rewindex archives, 11 labelled major or critical by the vendor (Klaviyo, Red Hat (incl. Quay.io), Scaleway); 15 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-05-20
Last updated: 2024-05-23T15:46:00Z

- Incidents started: 30 (major/critical: 11, other: 19) across 22 vendors
- Still open from earlier days: 15 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 2, major 9, minor 15, none 4
- Previous day with incidents: [2024-05-19](https://rewindex.com/outages/2024-05-19.md) · Next: [2024-05-21](https://rewindex.com/outages/2024-05-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [SMS Sending Failures for Toll Free Numbers with Unbranded Shortened Links](https://rewindex.com/company/klaviyo/incidents/fsgkmdvtjysr.md) | critical | 2024-05-20 02:57 UTC | 2024-05-20 15:42 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Cloud.redhat.com down](https://rewindex.com/company/red-hat/incidents/b35s68rl0v45.md) | critical | 2024-05-20 16:05 UTC | 2024-05-20 17:31 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC2\] Switch reboot in room 103 rack A3](https://rewindex.com/company/scaleway/incidents/qv0m2jt2b6qd.md) | major | 2024-05-20 07:34 UTC | 2024-05-20 07:39 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Errors Creating Harvest API Keys](https://rewindex.com/company/greenhouse/incidents/14x4mq6mcs2j.md) | major | 2024-05-20 11:17 UTC | 2024-05-20 13:51 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Billing metrics unavailable in all regions.](https://rewindex.com/company/grafana-cloud/incidents/6zqmd4fymzfv.md) | major | 2024-05-20 12:00 UTC | 2024-05-23 15:46 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Stuck deploys for scaled down free tier web services](https://rewindex.com/company/render/incidents/3nh3dyhwrx55.md) | major | 2024-05-20 17:00 UTC | 2024-05-20 17:00 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Dashboard Loading Slowly](https://rewindex.com/company/greenhouse/incidents/7b2w3gx7zszd.md) | major | 2024-05-20 18:46 UTC | 2024-05-21 19:24 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [Claude 3 Haiku Outage](https://rewindex.com/company/claude/incidents/h70zgz99hzxd.md) | major | 2024-05-20 20:31 UTC | 2024-05-20 20:58 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [Claude 3 Haiku Outage](https://rewindex.com/company/anthropic/incidents/h70zgz99hzxd.md) | major | 2024-05-20 20:31 UTC | 2024-05-20 20:58 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Unable to Create Application Rules](https://rewindex.com/company/greenhouse/incidents/rg3d46xm1wdv.md) | major | 2024-05-20 20:59 UTC | 2024-05-20 22:25 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Failures affecting import of NodeJS codebases to Snyk](https://rewindex.com/company/snyk/incidents/bp74mmvjbv57.md) | major | 2024-05-20 22:36 UTC | 2024-05-21 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Telesur Network in Suriname (746-02)](https://rewindex.com/company/twilio/incidents/56mn7sh3h9gq.md) | minor | 2024-05-20 02:32 UTC | 2024-05-21 22:29 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Malaysia SMS - Deleivery Degradation affecting U-mobile](https://rewindex.com/company/vonage/incidents/rypvb2kmn3py.md) | minor | 2024-05-20 03:06 UTC | 2024-05-20 05:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Denmark Phone Numbers](https://rewindex.com/company/twilio/incidents/l2crj9kgz3p2.md) | minor | 2024-05-20 06:29 UTC | 2024-05-20 15:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Megafon Network in Tajikistan](https://rewindex.com/company/twilio/incidents/fhhncgs0pgjj.md) | minor | 2024-05-20 10:33 UTC | 2024-05-20 15:29 UTC | resolved |
| [crates.io](https://rewindex.com/company/crates-io.md) | [Database upgrade](https://rewindex.com/company/crates-io/incidents/dj1bygxvsx67.md) | minor | 2024-05-20 11:17 UTC | 2024-05-20 12:26 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Some pipelines are not triggering](https://rewindex.com/company/circleci/incidents/gmx7b8gt2crg.md) | minor | 2024-05-20 11:22 UTC | 2024-05-20 11:22 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Data Shuttle workflows not running](https://rewindex.com/company/smartsheet/incidents/mzc6q777kr2h.md) | minor | 2024-05-20 11:52 UTC | 2024-05-20 17:34 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Recurring tests degraded](https://rewindex.com/company/snyk/incidents/dqtpjm7x9fll.md) | minor | 2024-05-20 12:56 UTC | 2024-05-21 10:24 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Issues with posting updates](https://rewindex.com/company/monday-com/incidents/8955z82gt5wl.md) | minor | 2024-05-20 13:44 UTC | 2024-05-20 14:52 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Increased Latency across CDN](https://rewindex.com/company/netlify/incidents/dr1s89d82c9p.md) | minor | 2024-05-20 14:49 UTC | 2024-05-20 15:07 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/zxtbpx8t0wsb.md) | minor | 2024-05-20 16:10 UTC | 2024-05-20 17:07 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Monitoring issues with board editing](https://rewindex.com/company/monday-com/incidents/tkh5thjsws7k.md) | minor | 2024-05-20 16:46 UTC | 2024-05-20 17:47 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [We are investigating reports of degraded performance.](https://rewindex.com/company/github-copilot/incidents/915nn7rmqth9.md) | minor | 2024-05-20 16:47 UTC | 2024-05-20 17:05 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [We are investigating reports of degraded performance.](https://rewindex.com/company/github/incidents/915nn7rmqth9.md) | minor | 2024-05-20 16:47 UTC | 2024-05-20 17:05 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Performance metrics ingestion issues](https://rewindex.com/company/sentry/incidents/fjtqgwpv0zf0.md) | minor | 2024-05-20 20:23 UTC | 2024-05-20 21:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay from Subscribers to a Subset of Twilio shortcodes in the United States](https://rewindex.com/company/twilio/incidents/zqfgr0nczqln.md) | none | 2024-05-20 05:51 UTC | 2024-05-20 05:51 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Experiencing Degraded Performance in EU clusters for Pusher Channels](https://rewindex.com/company/pusher/incidents/6nty5r8j2r0l.md) | none | 2024-05-20 08:42 UTC | 2024-05-20 10:09 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Drop down menus throughout QuickBooks were either not clickable or missing data](https://rewindex.com/company/quickbooks-online/incidents/v3t46zk51mqw.md) | none | 2024-05-20 15:06 UTC | 2024-05-20 15:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Verify Affected](https://rewindex.com/company/twilio/incidents/brw7svhwbxw8.md) | none | 2024-05-20 20:03 UTC | 2024-05-20 20:03 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[COCKPIT\]-Service degraded on FR-PAR](https://rewindex.com/company/scaleway/incidents/m2jj2crt1sfn.md) | critical | 2024-05-15 07:29 UTC | 2024-05-28 12:19 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DATABASE\] Instances stuck in initializing, or performing an unexpected a failover, or restarting](https://rewindex.com/company/scaleway/incidents/1k9tyrt7g2nt.md) | major | 2024-05-15 10:01 UTC | 2024-05-21 15:15 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Slowness on Dedibox/Elements consoles](https://rewindex.com/company/scaleway/incidents/cfflylyzxs32.md) | minor | 2024-05-14 08:28 UTC | 2024-05-31 15:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telesur Network in Suriname](https://rewindex.com/company/twilio/incidents/lzb5kkt8vvgx.md) | minor | 2024-05-15 01:21 UTC | 2024-05-20 02:14 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[NETWORK\] - No public access in ams1 hall 6 rack 60 bloc A to D](https://rewindex.com/company/scaleway/incidents/97yglkzw7rzf.md) | minor | 2024-05-15 07:50 UTC | 2024-05-31 09:35 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[FUNCTIONS/CONTAINERS\] Network connectivity issues on fr-par region](https://rewindex.com/company/scaleway/incidents/cptlr53qpf03.md) | minor | 2024-05-15 14:19 UTC | 2024-05-21 12:52 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue MMS MO – AT&T Mobility - US](https://rewindex.com/company/sinch/incidents/y41vdnj4s0qk.md) | minor | 2024-05-16 15:46 UTC | 2024-06-21 19:21 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA MMS - Delivery Degradation affecting Short Codes towards network AT&T](https://rewindex.com/company/vonage/incidents/k3s7bgp7v7hd.md) | minor | 2024-05-16 16:07 UTC | 2024-06-21 20:07 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Germany SMS - SMS Degradation towards Telefonica and Lebara Networks](https://rewindex.com/company/vonage/incidents/47fdkyvngk2k.md) | minor | 2024-05-17 14:53 UTC | 2024-05-20 23:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures and Delay to Algar Telecom Network in Brazil](https://rewindex.com/company/twilio/incidents/48s6pbvg989d.md) | minor | 2024-05-18 19:34 UTC | 2024-05-21 17:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to Telefonica O2 Network in Germany](https://rewindex.com/company/twilio/incidents/jhgspnzy65ff.md) | minor | 2024-05-19 10:31 UTC | 2024-05-21 15:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to MTN Network in Zambia](https://rewindex.com/company/twilio/incidents/x8zy8gq58s0m.md) | minor | 2024-05-19 12:15 UTC | 2024-05-20 16:52 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Myanmar SMS - Delivery degradation towards the MPT network](https://rewindex.com/company/vonage/incidents/6qb6nnryk3p6.md) | minor | 2024-05-19 14:48 UTC | 2024-05-20 03:16 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Upstream Issues With GitHub Causing Slow Checkout/Cloning Steps](https://rewindex.com/company/circleci/incidents/yg3m8yxpzh0c.md) | minor | 2024-05-19 16:16 UTC | 2024-05-20 22:29 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Some upgrades not billed correctly](https://rewindex.com/company/hotjar/incidents/8mw70cchhtjg.md) | none | 2024-05-15 11:54 UTC | 2024-05-28 10:03 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Multibanco](https://rewindex.com/company/stripe/incidents/225j3w73ndrb.md) | maintenance | 2024-05-20 02:00 UTC | 2024-05-20 03:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/cg34m90zztvy.md) | maintenance | 2024-05-20 05:00 UTC | 2024-05-20 09:00 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [\[Scheduled\] Scheduled upgrade](https://rewindex.com/company/buildkite/incidents/6pq0r8mhsn7q.md) | maintenance | 2024-05-20 05:18 UTC | 2024-05-20 05:25 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] Kafka infrastructure upgrade -  CX498\|us-west-2\|US West (Oregon)](https://rewindex.com/company/coralogix/incidents/hr3ztd7gk7l6.md) | maintenance | 2024-05-20 07:00 UTC | 2024-05-20 16:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Messages API Sandbox Maintenance](https://rewindex.com/company/vonage/incidents/jjn78vf4nmv4.md) | maintenance | 2024-05-20 10:00 UTC | 2024-05-20 11:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Australia Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/7v9pmw81xdyw.md) | maintenance | 2024-05-20 12:00 UTC | 2024-05-20 13:59 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Australia and New Zealand Voice - Maintenance affecting Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/lsvqgylwjfqc.md) | maintenance | 2024-05-20 12:00 UTC | 2024-05-20 13:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Asia and Africa SMS Carrier Maintenance - Airtel](https://rewindex.com/company/twilio/incidents/p1kw8krzr61h.md) | maintenance | 2024-05-20 18:31 UTC | 2024-05-21 01:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/sb918pfrqfvp.md) | maintenance | 2024-05-20 20:00 UTC | 2024-05-21 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/bb06q9x2p6kc.md) | maintenance | 2024-05-20 21:00 UTC | 2024-05-21 03:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Belarus SMS Carrier Maintenance - Velcom A1, MTS and life](https://rewindex.com/company/twilio/incidents/hf396vj79gh1.md) | maintenance | 2024-05-20 22:00 UTC | 2024-05-21 03:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] France SMS - Planned maintenance affecting Bouygues](https://rewindex.com/company/vonage/incidents/fhz3ch0gz44x.md) | maintenance | 2024-05-20 22:00 UTC | 2024-05-21 05:00 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/lever/incidents/5m4xgxbxxmhr.md) | maintenance | 2024-05-20 22:00 UTC | 2024-05-20 23:00 UTC | resolved |

## Cite this

30 vendor-reported incidents started on 2024-05-20 (UTC) across 22 vendors, 11 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-05-20
- Citation: Rewindex daily outage roundup, “Outages on May 20, 2024” (2024-05-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-05-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 20, 2024 (2024-05-20)](https://rewindex.com/outages/2024-05-20)`


---
Canonical: https://rewindex.com/outages/2024-05-20 · Markdown: https://rewindex.com/outages/2024-05-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:02.324Z