# Outages on May 1, 2024 (UTC)

> 26 incidents started on May 1, 2024 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Red Hat (incl. Quay.io), WorkOS, Xero); 23 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-05-01
Last updated: 2024-05-08T20:38:37Z

- Incidents started: 26 (major/critical: 3, other: 23) across 14 vendors
- Still open from earlier days: 23 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 23
- Previous day with incidents: [2024-04-30](https://rewindex.com/outages/2024-04-30.md) · Next: [2024-05-02](https://rewindex.com/outages/2024-05-02.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Access.redhat.com - Support Cases](https://rewindex.com/company/red-hat/incidents/zv9sbg34yh0b.md) | critical | 2024-05-01 15:19 UTC | 2024-05-01 16:51 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [SSO & Admin Portal Errors for Custom Domains](https://rewindex.com/company/workos/incidents/btsr1lryrs2x.md) | major | 2024-05-01 21:42 UTC | 2024-05-01 21:43 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global -Some customers may be experiencing issues collecting payments from Stripe](https://rewindex.com/company/xero/incidents/pplxzkkp2bqq.md) | major | 2024-05-01 22:59 UTC | 2024-05-02 00:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures to a Subset of Twilio Brazil Phone Numbers](https://rewindex.com/company/twilio/incidents/371mnvcdt5nv.md) | minor | 2024-05-01 00:06 UTC | 2024-05-01 03:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Orange Network in Mali](https://rewindex.com/company/twilio/incidents/jblpcf9r7wvz.md) | minor | 2024-05-01 03:24 UTC | 2024-05-02 13:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/2vsbg7rmp3yh.md) | minor | 2024-05-01 08:42 UTC | 2024-05-01 09:55 UTC | resolved |
| [Lightdash](https://rewindex.com/company/lightdash.md) | [Degraded performance on US cloud instance](https://rewindex.com/company/lightdash/incidents/4hgs9dmb73v5.md) | minor | 2024-05-01 11:33 UTC | 2024-05-01 14:06 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Account Protector Issues](https://rewindex.com/company/akamai/incidents/455qvh23n3qn.md) | minor | 2024-05-01 14:02 UTC | 2024-05-01 14:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Issue to Safaricom Network in Kenya](https://rewindex.com/company/twilio/incidents/r1j0b6mrfqkp.md) | minor | 2024-05-01 14:18 UTC | 2024-05-01 19:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Honduras - Tigo](https://rewindex.com/company/sinch/incidents/g3msbd97syw5.md) | minor | 2024-05-01 14:45 UTC | 2024-05-02 00:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Twilio Phone Numbers in Kenya](https://rewindex.com/company/twilio/incidents/8mt0t7b7s3d0.md) | minor | 2024-05-01 15:13 UTC | 2024-05-02 10:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Tigo Network in Honduras](https://rewindex.com/company/twilio/incidents/k93z1kgw8q3x.md) | minor | 2024-05-01 15:15 UTC | 2024-05-02 00:18 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Elevated Batch Error Rates](https://rewindex.com/company/deepgram/incidents/jc2y3808ghx3.md) | minor | 2024-05-01 16:18 UTC | 2024-05-01 16:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Reports Delay to Multiple Networks in the US from a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/kmj8jm4xjkdj.md) | minor | 2024-05-01 16:43 UTC | 2024-05-02 07:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/7wrq64ntchcp.md) | minor | 2024-05-01 16:58 UTC | 2024-05-01 21:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Glo Network in Nigeria](https://rewindex.com/company/twilio/incidents/zplslp92lvnb.md) | minor | 2024-05-01 17:17 UTC | 2024-05-01 20:18 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [JFrog Pipelines on AWS may experience service disruption due to Infrastructure upgrades](https://rewindex.com/company/jfrog/incidents/bpvbcxlzc3c3.md) | minor | 2024-05-01 17:31 UTC | 2024-05-01 18:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Trinidad and Tobago Phone Numbers](https://rewindex.com/company/twilio/incidents/nj842hhdhn7k.md) | minor | 2024-05-01 17:45 UTC | 2024-05-03 19:51 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Content Recommendations: Interuption to tracking and profile updates](https://rewindex.com/company/optimizely/incidents/xt01xny4bp1p.md) | minor | 2024-05-01 17:48 UTC | 2024-05-01 17:48 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Honduras SMS - Delivery degradation towards TIGO](https://rewindex.com/company/vonage/incidents/z0ywmcbb647y.md) | minor | 2024-05-01 18:24 UTC | 2024-05-01 23:27 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Recent Dropbox Sign Security Incident](https://rewindex.com/company/dropbox-sign/incidents/5mg4l47lj8zc.md) | minor | 2024-05-01 20:38 UTC | 2024-05-16 19:52 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/gldcz6jwqshs.md) | minor | 2024-05-01 21:06 UTC | 2024-05-01 21:20 UTC | resolved |
| [Rippling](https://rewindex.com/company/rippling.md) | [Issues loading SSO Bar](https://rewindex.com/company/rippling/incidents/jx7sql9zyg5k.md) | minor | 2024-05-01 21:07 UTC | 2024-05-02 04:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Hosted Numbers Customers Might be Facing Issues With Actions Related to Letter Of Authorization (LOA)](https://rewindex.com/company/twilio/incidents/0d35ltswglqv.md) | minor | 2024-05-01 21:40 UTC | 2024-05-02 01:02 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issues - US - AT&T](https://rewindex.com/company/sinch/incidents/t5jvhxp0bk1g.md) | minor | 2024-05-01 21:51 UTC | 2024-05-01 23:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA SMS - Delivery Degradation affecting 10DLC traffic towards AT&T](https://rewindex.com/company/vonage/incidents/jhxtdsf6sqxc.md) | minor | 2024-05-01 22:21 UTC | 2024-05-01 23:47 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Billing\] Current consumption, invoice listing and public APIs are down](https://rewindex.com/company/scaleway/incidents/s77t4h71ypsd.md) | major | 2024-04-25 06:25 UTC | 2024-05-10 13:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays in A2P 10DLC T-Mobile Registrations and De-Registrations](https://rewindex.com/company/twilio/incidents/chk5cbd39k8q.md) | minor | 2024-04-24 16:18 UTC | 2024-05-06 00:40 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Campaign Assignment Errors](https://rewindex.com/company/bandwidth/incidents/m1j560p9ctlf.md) | minor | 2024-04-24 20:05 UTC | 2024-05-07 15:20 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Number Provisioning Degradation](https://rewindex.com/company/sinch/incidents/x3r0z0j7mnvf.md) | minor | 2024-04-24 21:08 UTC | 2024-05-09 23:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Myanmar - MPT](https://rewindex.com/company/sinch/incidents/pdn26nmm3zvq.md) | minor | 2024-04-25 03:56 UTC | 2024-05-01 04:06 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Myanmar SMS - Delivery degradation towards MPT network](https://rewindex.com/company/vonage/incidents/pdmyf8fnkfd3.md) | minor | 2024-04-25 04:08 UTC | 2024-05-03 07:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Change in How Super SIM Data Usage is Reported for Some Queries to the UsageRecords API](https://rewindex.com/company/twilio/incidents/jxrxgtvmzqk2.md) | minor | 2024-04-25 19:07 UTC | 2024-05-01 01:47 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Media Services Live 4 Historical Reporting issues](https://rewindex.com/company/akamai/incidents/gyzws0nj7xxs.md) | minor | 2024-04-26 02:42 UTC | 2024-05-04 02:34 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [10DLC Campaign Registration Failure towards US and Canada](https://rewindex.com/company/plivo/incidents/9cxmz9hy3yj9.md) | minor | 2024-04-29 15:07 UTC | 2024-05-02 12:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to CTBC Cellular SA Network in Brazil](https://rewindex.com/company/twilio/incidents/7rckg72x294j.md) | minor | 2024-04-30 00:31 UTC | 2024-05-07 00:38 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA SMS - Delivery Degradation affecting 10DLC traffic towards all networks](https://rewindex.com/company/vonage/incidents/d3hm4hw2hzzb.md) | minor | 2024-04-30 15:05 UTC | 2024-05-01 00:22 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [In-App Voice Issue in Dublin Data Center](https://rewindex.com/company/vonage/incidents/cspc6nlprptl.md) | minor | 2024-04-30 15:10 UTC | 2024-05-01 00:39 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Flink Statements Restarted](https://rewindex.com/company/confluent/incidents/nnbytjmq8d3m.md) | minor | 2024-04-30 15:49 UTC | 2024-05-01 21:59 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue - United States](https://rewindex.com/company/sinch/incidents/9ws6n82x6pxm.md) | minor | 2024-04-30 17:12 UTC | 2024-05-01 00:13 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Inbound Calls to Puerto Rico](https://rewindex.com/company/bandwidth/incidents/v6rst8b7ys0h.md) | minor | 2024-04-30 17:32 UTC | 2024-05-15 21:44 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Service Degradation on Inbound/Outbound SMS & MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/55hmb4ynxsv1.md) | minor | 2024-04-30 18:21 UTC | 2024-05-02 12:06 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Data processing delays for SparkPost customers - US region](https://rewindex.com/company/sparkpost/incidents/s080scy3yc3r.md) | minor | 2024-04-30 18:26 UTC | 2024-05-02 18:18 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delays in processing 10DLC Campaign and Longcode Registration requests in the US](https://rewindex.com/company/plivo/incidents/x1l8lskdftx2.md) | minor | 2024-04-30 18:39 UTC | 2024-05-23 18:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Network - New York Point-of-presence](https://rewindex.com/company/bandwidth/incidents/n0hbkdms38vt.md) | minor | 2024-04-30 19:31 UTC | 2024-05-01 19:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Reports Delay to Multiple Networks in the US from a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/7sjw3pnbb7jl.md) | minor | 2024-04-30 19:43 UTC | 2024-05-01 01:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures To Bmobile Network In Papua New Guinea](https://rewindex.com/company/twilio/incidents/51kk02zlngsb.md) | minor | 2024-04-30 23:46 UTC | 2024-05-02 17:02 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [Claude Instant 1.2 Partial Outage](https://rewindex.com/company/claude/incidents/0qyp857kns2b.md) | none | 2024-04-30 22:22 UTC | 2024-05-01 00:54 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [Claude Instant 1.2 Partial Outage](https://rewindex.com/company/anthropic/incidents/0qyp857kns2b.md) | none | 2024-04-30 22:22 UTC | 2024-05-01 00:54 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Airbyte](https://rewindex.com/company/airbyte.md) | [Postgres database resource and version upgrade](https://rewindex.com/company/airbyte/incidents/clvjxikkw70111buoe79hyb1fc.md) | maintenance | 2024-05-01 00:00 UTC | 2024-05-01 01:06 UTC | completed |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/vkgmwvjyr8m6.md) | maintenance | 2024-05-01 04:00 UTC | 2024-05-01 08:30 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/b2x62l110jl1.md) | maintenance | 2024-05-01 04:00 UTC | 2024-05-01 08:30 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Canada SMS - Maintenance affecting multiple Canadian Regional Carriers](https://rewindex.com/company/vonage/incidents/slwxhd2xlyfb.md) | maintenance | 2024-05-01 06:00 UTC | 2024-05-01 10:00 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] Replacement of the Coralogix AWS Shipper Lambda](https://rewindex.com/company/coralogix/incidents/y0x5nzj846r9.md) | maintenance | 2024-05-01 10:00 UTC | 2024-05-01 10:05 UTC | resolved |
| [Teleport](https://rewindex.com/company/teleport.md) | [\[Scheduled\] Cloud Tenant Upgrade Scheduled](https://rewindex.com/company/teleport/incidents/hj1kx01pfgsd.md) | maintenance | 2024-05-01 16:00 UTC | 2024-05-02 10:00 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [\[Scheduled\] Maintenance Notification and Deprecation Reminder:](https://rewindex.com/company/harness/incidents/61psdf57b87b.md) | maintenance | 2024-05-01 16:15 UTC | 2024-05-01 16:59 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - AP-West (Mumbai)](https://rewindex.com/company/linode-akamai/incidents/hbcbzvrwg3k2.md) | maintenance | 2024-05-01 20:00 UTC | 2024-05-01 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone UK](https://rewindex.com/company/twilio/incidents/d3nfjvbkry5c.md) | maintenance | 2024-05-01 22:00 UTC | 2024-05-02 05:25 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/fullstory/incidents/ypqlzcfsx3jd.md) | maintenance | 2024-05-01 23:00 UTC | 2024-05-02 01:00 UTC | resolved |

## Cite this

26 vendor-reported incidents started on 2024-05-01 (UTC) across 14 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-05-01
- Citation: Rewindex daily outage roundup, “Outages on May 1, 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-05-01 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 1, 2024 (2024-05-01)](https://rewindex.com/outages/2024-05-01)`


---
Canonical: https://rewindex.com/outages/2024-05-01 · Markdown: https://rewindex.com/outages/2024-05-01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:29.775Z