# Outages on April 21, 2024 (UTC)

> 14 incidents started on April 21, 2024 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Sinch, Confluent); 14 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-04-21
Last updated: 2024-04-22T20:54:00Z

- Incidents started: 14 (major/critical: 2, other: 12) across 9 vendors
- Still open from earlier days: 14 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: major 2, minor 9, none 3
- Previous day with incidents: [2024-04-20](https://rewindex.com/outages/2024-04-20.md) · Next: [2024-04-22](https://rewindex.com/outages/2024-04-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/ppsbm9rbxr5l.md) | major | 2024-04-21 10:02 UTC | 2024-04-21 11:03 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Confluent Cloud Metrics API is currently experiencing elevated error rates.](https://rewindex.com/company/confluent/incidents/kq47tzy8vhkw.md) | major | 2024-04-21 10:30 UTC | 2024-04-21 10:30 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Model (jina-reranker-v1-base-en) is down](https://rewindex.com/company/jina-ai/incidents/2tgq6my52bbm.md) | minor | 2024-04-21 01:40 UTC | 2024-04-21 01:45 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Elevated Connection Timeout Error Rates](https://rewindex.com/company/deepgram/incidents/dvbvdr26nwhj.md) | minor | 2024-04-21 03:43 UTC | 2024-04-21 04:17 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Site US7 - Partial outage](https://rewindex.com/company/sinch/incidents/ttywv6ts0fjm.md) | minor | 2024-04-21 03:52 UTC | 2024-04-21 06:39 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Elevated Connection Timeout Error Rates](https://rewindex.com/company/deepgram/incidents/typ84hjghkv8.md) | minor | 2024-04-21 04:28 UTC | 2024-04-21 05:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures To And From Multiple Networks In US Via A Subset Of Short Codes](https://rewindex.com/company/twilio/incidents/1cr4006m3h3k.md) | minor | 2024-04-21 04:56 UTC | 2024-04-21 07:32 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA & CA SMS - Delivery degradation affecting 10 DLC numbers sending to all numbers](https://rewindex.com/company/vonage/incidents/v6t92cwpmr32.md) | minor | 2024-04-21 05:16 UTC | 2024-04-21 07:17 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Docs Connection Errors](https://rewindex.com/company/help-scout/incidents/bcl96vxc3h2v.md) | minor | 2024-04-21 12:30 UTC | 2024-04-21 12:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Canada API Errors](https://rewindex.com/company/twilio/incidents/f7j7jy6s1yz5.md) | minor | 2024-04-21 13:55 UTC | 2024-04-21 22:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To MPT Network In Myanmar](https://rewindex.com/company/twilio/incidents/svs61pnl6g3r.md) | minor | 2024-04-21 14:53 UTC | 2024-04-22 20:54 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Potential for Connection Timeout Errors in Certain Regions](https://rewindex.com/company/deepgram/incidents/100z01ss9q9z.md) | none | 2024-04-21 05:18 UTC | 2024-04-21 05:45 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [Claude 3 Opus partially down](https://rewindex.com/company/claude/incidents/y4fmbrf3wztd.md) | none | 2024-04-21 17:30 UTC | 2024-04-21 17:30 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [Claude 3 Opus partially down](https://rewindex.com/company/anthropic/incidents/y4fmbrf3wztd.md) | none | 2024-04-21 17:30 UTC | 2024-04-21 17:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Cockpit\] Grafana Logs datasources are not working](https://rewindex.com/company/scaleway/incidents/n2s4f2tkf3d5.md) | major | 2024-04-18 20:22 UTC | 2024-04-22 17:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Calling Degradation - China](https://rewindex.com/company/sinch/incidents/7hjgmf2t9t90.md) | minor | 2024-04-15 15:05 UTC | 2024-05-30 03:16 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Toll Free Messaging Verification Request Delays](https://rewindex.com/company/bandwidth/incidents/bygknn0kr09q.md) | minor | 2024-04-16 22:04 UTC | 2024-04-22 12:43 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Cannot push S3 logs to cockpit](https://rewindex.com/company/scaleway/incidents/ljm04mtx1wmm.md) | minor | 2024-04-17 20:01 UTC | 2024-05-14 09:22 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Search Issues](https://rewindex.com/company/bigcommerce/incidents/xdy1lvqv5q2w.md) | minor | 2024-04-17 21:30 UTC | 2024-04-22 18:50 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[AMS1\]  SD 94863 - SD 94880 are unreacheble](https://rewindex.com/company/scaleway/incidents/5d0nc2n392cx.md) | minor | 2024-04-17 23:34 UTC | 2024-05-31 09:36 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Serverless Functions/Containers - NL-AMS\] Network connectivity issues](https://rewindex.com/company/scaleway/incidents/ky5p3g99h4h9.md) | minor | 2024-04-18 08:30 UTC | 2024-04-24 11:23 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Blacklisted SMTP from Microsoft](https://rewindex.com/company/scaleway/incidents/3ls1kykwwbnc.md) | minor | 2024-04-18 22:16 UTC | 2024-09-09 12:49 UTC | resolved |
| [Grammarly](https://rewindex.com/company/grammarly.md) | [Generative AI assistance is displaying "Connection blocked" error](https://rewindex.com/company/grammarly/incidents/sscfwyv8jm8x.md) | minor | 2024-04-20 10:01 UTC | 2024-04-21 01:19 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Subsea Fiber Faults Between Europe and Asia](https://rewindex.com/company/digitalocean/incidents/21gg18q1ddmv.md) | minor | 2024-04-20 12:10 UTC | 2024-04-26 00:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to MCI Network in Iran](https://rewindex.com/company/twilio/incidents/ky1y53jsgnh0.md) | minor | 2024-04-20 15:06 UTC | 2024-04-21 07:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Appalachian Wireless Network in the US](https://rewindex.com/company/twilio/incidents/q6qhh4t24s5q.md) | minor | 2024-04-20 16:52 UTC | 2024-04-21 14:10 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Inbound/Outbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/h8dghlswml1k.md) | minor | 2024-04-20 21:37 UTC | 2024-04-25 22:05 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Signals Analytics reports are slow to load](https://rewindex.com/company/sparkpost/incidents/jc72w1g78fsb.md) | none | 2024-04-19 14:10 UTC | 2024-04-23 17:01 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twingate](https://rewindex.com/company/twingate.md) | [\[Scheduled\] Routine database maintenance scheduled](https://rewindex.com/company/twingate/incidents/80n92mngd083.md) | maintenance | 2024-04-21 01:00 UTC | 2024-04-21 02:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - NA](https://rewindex.com/company/sinch/incidents/x6fl65vw1cjt.md) | maintenance | 2024-04-21 01:00 UTC | 2024-04-22 07:00 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for P24 - mBank](https://rewindex.com/company/stripe/incidents/g2l91knw6mr7.md) | maintenance | 2024-04-21 01:30 UTC | 2024-04-21 09:30 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] JFrog Cloud Platform Database maintenance in AWS Asia Pacific North East Region](https://rewindex.com/company/jfrog/incidents/lph98qhd6kng.md) | maintenance | 2024-04-21 07:00 UTC | 2024-04-21 08:00 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [\[Scheduled\] Xero Central is unavailable due to scheduled maintenance](https://rewindex.com/company/xero/incidents/bgx6jyddt571.md) | maintenance | 2024-04-21 07:00 UTC | 2024-04-21 10:00 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [\[Scheduled\] PandaDoc Infrastructure maintenance](https://rewindex.com/company/pandadoc/incidents/qc3bt3dqq4lc.md) | maintenance | 2024-04-21 08:00 UTC | 2024-04-21 12:00 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for P24 - PEKAO S.A.](https://rewindex.com/company/stripe/incidents/nrh3k1ld6ctg.md) | maintenance | 2024-04-21 23:00 UTC | 2024-04-22 02:45 UTC | resolved |

## Cite this

14 vendor-reported incidents started on 2024-04-21 (UTC) across 9 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-04-21
- Citation: Rewindex daily outage roundup, “Outages on April 21, 2024” (2024-04-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-04-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 21, 2024 (2024-04-21)](https://rewindex.com/outages/2024-04-21)`


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Canonical: https://rewindex.com/outages/2024-04-21 · Markdown: https://rewindex.com/outages/2024-04-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:52:49.797Z