# Outages on April 13, 2024 (UTC)

> 13 incidents started on April 13, 2024 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Dialpad, Sinch, Scaleway); 12 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-04-13
Last updated: 2024-04-14T01:03:00Z

- Incidents started: 13 (major/critical: 3, other: 10) across 8 vendors
- Still open from earlier days: 12 · Maintenance windows: 4 · Detected outage events: 0
- By vendor impact label: major 3, minor 9, none 1
- Previous day with incidents: [2024-04-12](https://rewindex.com/outages/2024-04-12.md) · Next: [2024-04-14](https://rewindex.com/outages/2024-04-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Deskphones not receiving calls](https://rewindex.com/company/dialpad/incidents/6ll1wshfgks9.md) | major | 2024-04-13 12:45 UTC | 2024-04-13 17:26 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/b1ynd2m1lvc6.md) | major | 2024-04-13 20:07 UTC | 2024-04-14 01:03 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\]-servers unreachable on Room 1 Rack C36](https://rewindex.com/company/scaleway/incidents/sqx53yzbfv0k.md) | major | 2024-04-13 20:26 UTC | 2024-04-13 21:46 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Partial span ingestion outage](https://rewindex.com/company/lightstep/incidents/c34rmm9k77z1.md) | minor | 2024-04-13 00:10 UTC | 2024-04-12 21:00 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Elevated error rates](https://rewindex.com/company/dialpad/incidents/n28z2hf3lnwz.md) | minor | 2024-04-13 03:29 UTC | 2024-04-13 05:22 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Intermittent network failures in FRA datacenter](https://rewindex.com/company/dnsimple/incidents/hd80g72ym3y9.md) | minor | 2024-04-13 03:55 UTC | 2024-04-13 05:15 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [BIC Data delayed](https://rewindex.com/company/greenhouse/incidents/5krk6bh5zq6y.md) | minor | 2024-04-13 12:58 UTC | 2024-04-13 16:41 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Model (jina-colbert-v1-en) is down](https://rewindex.com/company/jina-ai/incidents/m6gm4clwn9rh.md) | minor | 2024-04-13 18:26 UTC | 2024-04-13 18:45 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Model (jina-embeddings-v2-base-en) is down](https://rewindex.com/company/jina-ai/incidents/p8y1mfnbdm1s.md) | minor | 2024-04-13 18:31 UTC | 2024-04-13 18:45 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Model (jina-colbert-v1-en) is down](https://rewindex.com/company/jina-ai/incidents/7v4drtd66bp1.md) | minor | 2024-04-13 18:31 UTC | 2024-04-13 18:45 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Model (jina-embeddings-v2-base-en) is down](https://rewindex.com/company/jina-ai/incidents/m2mzklf8wmyx.md) | minor | 2024-04-13 18:36 UTC | 2024-04-13 18:45 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Model (jina-colbert-v1-en) is down](https://rewindex.com/company/jina-ai/incidents/k7kv9t8drr1h.md) | minor | 2024-04-13 18:36 UTC | 2024-04-13 18:45 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Increased latency across the CDN](https://rewindex.com/company/netlify/incidents/svy8d0dhg7ky.md) | none | 2024-04-13 05:04 UTC | 2024-04-13 05:04 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibackup\] issue on Dedibackup connections](https://rewindex.com/company/scaleway/incidents/ftmhqpblwqwk.md) | major | 2024-04-06 10:23 UTC | 2024-10-22 11:01 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Issue Data Delayed in Reporting and Projects](https://rewindex.com/company/snyk/incidents/5049mbzyys57.md) | major | 2024-04-11 08:43 UTC | 2024-04-15 11:07 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Increased edge function errors for Standard Edge Network](https://rewindex.com/company/netlify/incidents/rc86bpf5kj2y.md) | major | 2024-04-12 23:43 UTC | 2024-04-13 00:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Twilio Korean Phone Numbers](https://rewindex.com/company/twilio/incidents/4j889b9gqdhd.md) | minor | 2024-04-10 09:17 UTC | 2024-04-22 20:13 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue France - Legos France](https://rewindex.com/company/sinch/incidents/r1bk8v3vn1ql.md) | minor | 2024-04-12 09:50 UTC | 2024-04-16 06:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Receipts Delays to Indosat Network in Indonesia](https://rewindex.com/company/twilio/incidents/j89693dpjyn7.md) | minor | 2024-04-12 12:01 UTC | 2024-04-15 22:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to AT&T Network in the US From a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/ctwdzhvrxjw3.md) | minor | 2024-04-12 16:35 UTC | 2024-04-13 09:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to MTN Network in Ivory Coast](https://rewindex.com/company/twilio/incidents/gf5654h6g72d.md) | minor | 2024-04-12 17:39 UTC | 2024-04-13 00:53 UTC | resolved |
| [Brex](https://rewindex.com/company/brex.md) | [SLA Violation Detected](https://rewindex.com/company/brex/incidents/r8y1tnqv64qj.md) | minor | 2024-04-12 17:56 UTC | 2024-04-13 11:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Surf Telecom Network in Brazil](https://rewindex.com/company/twilio/incidents/wljjn5pb7bqg.md) | minor | 2024-04-12 18:24 UTC | 2024-04-13 08:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue Affecting Hosting of Toll-Free Numbers](https://rewindex.com/company/twilio/incidents/07cpk9klm7bf.md) | minor | 2024-04-12 19:06 UTC | 2024-04-13 09:13 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Recurring Tests Delayed](https://rewindex.com/company/snyk/incidents/3c0tdlpr25z0.md) | none | 2024-04-11 09:05 UTC | 2024-04-15 09:41 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Bancontact](https://rewindex.com/company/stripe/incidents/df6mf1qct5qk.md) | maintenance | 2024-04-13 08:00 UTC | 2024-04-13 12:00 UTC | resolved |
| [Mattermost](https://rewindex.com/company/mattermost.md) | [\[Scheduled\] Customer portal maintenance](https://rewindex.com/company/mattermost/incidents/110pt7m1ycpm.md) | maintenance | 2024-04-13 09:00 UTC | 2024-04-13 10:00 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [\[Scheduled\] App Store Connect scheduled maintenance by Apple](https://rewindex.com/company/revenuecat/incidents/0h0f3t38s2ws.md) | maintenance | 2024-04-13 13:54 UTC | 2024-04-13 13:54 UTC | resolved |
| [Hex](https://rewindex.com/company/hex.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/hex/incidents/rlhjbyl85tqs.md) | maintenance | 2024-04-13 17:00 UTC | 2024-04-13 19:00 UTC | resolved |

## Cite this

13 vendor-reported incidents started on 2024-04-13 (UTC) across 8 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-04-13
- Citation: Rewindex daily outage roundup, “Outages on April 13, 2024” (2024-04-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-04-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 13, 2024 (2024-04-13)](https://rewindex.com/outages/2024-04-13)`


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Canonical: https://rewindex.com/outages/2024-04-13 · Markdown: https://rewindex.com/outages/2024-04-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:36.227Z