# Outages on February 20, 2024 (UTC)

> 26 incidents started on February 20, 2024 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Snowflake, Sinch, SurveyMonkey); 19 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-02-20
Last updated: 2024-02-27T19:07:00Z

- Incidents started: 26 (major/critical: 6, other: 20) across 21 vendors
- Still open from earlier days: 19 · Maintenance windows: 20 · Detected outage events: 0
- By vendor impact label: critical 1, major 5, minor 15, none 5
- Previous day with incidents: [2024-02-19](https://rewindex.com/outages/2024-02-19.md) · Next: [2024-02-21](https://rewindex.com/outages/2024-02-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US West (Oregon): INC0102987](https://rewindex.com/company/snowflake/incidents/593l4zl800hq.md) | critical | 2024-02-20 21:49 UTC | 2024-02-20 22:47 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Calling Services - Performance Degradation on US-EAST](https://rewindex.com/company/sinch/incidents/tnfdy1vs713h.md) | major | 2024-02-20 12:01 UTC | 2024-02-20 21:03 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Shared data pages encountering errors](https://rewindex.com/company/surveymonkey/incidents/b1lzhvxkl3dp.md) | major | 2024-02-20 15:00 UTC | 2024-02-21 01:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Off-Net Porting Delays](https://rewindex.com/company/bandwidth/incidents/m3l40l5rlzyb.md) | major | 2024-02-20 15:18 UTC | 2024-02-20 21:55 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Replay is not working for some users](https://rewindex.com/company/dropbox/incidents/sz1nf4jv0q2s.md) | major | 2024-02-20 19:28 UTC | 2024-02-20 21:20 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Dash and Capture are not working for some users](https://rewindex.com/company/dropbox/incidents/cv0p1q4bwmlc.md) | major | 2024-02-20 19:36 UTC | 2024-02-20 21:21 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Stored CDN Log Availability](https://rewindex.com/company/bunny-net/incidents/c5jpztfb28tj.md) | minor | 2024-02-20 01:16 UTC | 2024-02-22 23:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Multiple Networks in Belarus](https://rewindex.com/company/twilio/incidents/z64r11gcg6z9.md) | minor | 2024-02-20 03:22 UTC | 2024-02-20 11:48 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Spaces Availability in BLR1](https://rewindex.com/company/digitalocean/incidents/rccs80k3p2pb.md) | minor | 2024-02-20 05:46 UTC | 2024-02-20 07:07 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [Gift Subscriptions Checkout Failure using Paypal Payments](https://rewindex.com/company/chargebee/incidents/v6tq0g33tds4.md) | minor | 2024-02-20 10:00 UTC | 2024-02-20 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound Call Failures to Multiple Countries in Europe](https://rewindex.com/company/twilio/incidents/pt0hswrf077n.md) | minor | 2024-02-20 11:38 UTC | 2024-02-20 15:36 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Intermittent 503 errors](https://rewindex.com/company/jira/incidents/xw1vql601jzz.md) | minor | 2024-02-20 12:49 UTC | 2024-02-20 13:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS and MMS Incident Monitoring Services Temporarily Unavailable](https://rewindex.com/company/twilio/incidents/93sfs6dvqm9x.md) | minor | 2024-02-20 14:30 UTC | 2024-02-21 15:00 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [Postman Workspaces are not loading intermittently](https://rewindex.com/company/postman/incidents/l59wmm75ppxv.md) | minor | 2024-02-20 14:54 UTC | 2024-02-20 15:09 UTC | resolved |
| [Pitch](https://rewindex.com/company/pitch.md) | [AI presentation generator degradation](https://rewindex.com/company/pitch/incidents/inci_oN5dnooCpGJLAa.md) | minor | 2024-02-20 15:49 UTC | 2024-02-20 20:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Unable to Activate New Programmable Wireless SIMs](https://rewindex.com/company/twilio/incidents/7nf7tgw0mm16.md) | minor | 2024-02-20 18:53 UTC | 2024-02-21 15:23 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Grafana Managed Alerts - Alert State History Erroring](https://rewindex.com/company/grafana-cloud/incidents/wmx6kgvx1jy3.md) | minor | 2024-02-20 19:40 UTC | 2024-02-21 20:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Users Unable to Update Their CPS Value in Twilio Console](https://rewindex.com/company/twilio/incidents/2s5dvrrxl0fh.md) | minor | 2024-02-20 20:24 UTC | 2024-02-20 21:44 UTC | resolved |
| [AssemblyAI](https://rewindex.com/company/assemblyai.md) | [Slower than usual processing times for Async requests using Custom Vocabulary](https://rewindex.com/company/assemblyai/incidents/zrrll8vykzzf.md) | minor | 2024-02-20 21:25 UTC | 2024-02-20 22:36 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Delay in purging](https://rewindex.com/company/imgix/incidents/14g0wh64tkq8.md) | minor | 2024-02-20 21:35 UTC | 2024-02-20 21:50 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [New Okta Connection Fails During Setup](https://rewindex.com/company/vanta/incidents/0g2nlqwvj3qb.md) | minor | 2024-02-20 22:27 UTC | 2024-02-21 16:55 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Experiencing issues](https://rewindex.com/company/substack/incidents/q5y5609z8mrj.md) | none | 2024-02-20 01:30 UTC | 2024-02-20 02:36 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [High background processing latencies for async uploads](https://rewindex.com/company/cloudinary/incidents/dmc457kks8rp.md) | none | 2024-02-20 08:40 UTC | 2024-02-20 12:51 UTC | resolved |
| [Wix](https://rewindex.com/company/wix.md) | [RESOLVED: Communication with Customer Care is temporarily unavailable](https://rewindex.com/company/wix/incidents/vhp1tcvbmync.md) | none | 2024-02-20 15:20 UTC | 2024-02-20 15:38 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Amplitude queries are slow or not loading](https://rewindex.com/company/amplitude/incidents/hy1g355r44l4.md) | none | 2024-02-20 22:09 UTC | 2024-02-20 22:43 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Syncs delayed for Snowflake warehouse destination](https://rewindex.com/company/segment/incidents/vxb8mv8z0gl1.md) | none | 2024-02-20 22:47 UTC | 2024-02-20 22:47 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [API GW down in FR-PAR](https://rewindex.com/company/scaleway/incidents/vnxbgsxqmt5x.md) | major | 2024-02-13 00:27 UTC | 2024-02-21 09:59 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Kapsule clusters unstable in fr-par](https://rewindex.com/company/scaleway/incidents/4ppbjnqwp7bb.md) | major | 2024-02-13 15:18 UTC | 2024-02-20 15:48 UTC | resolved |
| [Wix](https://rewindex.com/company/wix.md) | [RESOLVED: issue with delayed orders showing in dashboard.](https://rewindex.com/company/wix/incidents/rk0npszw8l2v.md) | major | 2024-02-19 18:13 UTC | 2024-02-20 04:44 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Problem with Consumables using Google Play Store](https://rewindex.com/company/revenuecat/incidents/60x0b9yt5nqs.md) | major | 2024-02-19 22:44 UTC | 2024-02-20 14:21 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [AU: AU Tax - Customers unable to access PLS/ELS Management](https://rewindex.com/company/xero/incidents/r101cgf3gx55.md) | major | 2024-02-19 23:15 UTC | 2024-02-20 00:08 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Message failure on Inbound toll-free SMS towards a small segment of US phone numbers.](https://rewindex.com/company/plivo/incidents/pd46vnxpvrc4.md) | minor | 2024-02-13 06:43 UTC | 2024-02-23 11:41 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Ongoing issues for messages destined to Office 365 domains](https://rewindex.com/company/sparkpost/incidents/y85ytzrq6ww0.md) | minor | 2024-02-15 16:37 UTC | 2024-03-07 17:54 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Inbound/Outbound toll-free SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/1nbbzhl117h3.md) | minor | 2024-02-15 20:58 UTC | 2024-02-27 00:13 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Snyk Code - Gitlab Integration Degration](https://rewindex.com/company/snyk/incidents/l0176v9b7nm2.md) | minor | 2024-02-17 21:00 UTC | 2024-02-21 07:53 UTC | resolved |
| [Courier](https://rewindex.com/company/courier.md) | [Delayed message delivery](https://rewindex.com/company/courier/incidents/8sl1k23881bd.md) | minor | 2024-02-19 17:12 UTC | 2024-02-20 01:51 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Item Counts Not Updating](https://rewindex.com/company/box/incidents/bwwdlfwmp513.md) | minor | 2024-02-19 17:59 UTC | 2024-02-20 02:24 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Malaysia - Celcom](https://rewindex.com/company/sinch/incidents/w79rv94yntcf.md) | minor | 2024-02-19 18:30 UTC | 2024-02-20 01:24 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Malaysia SMS - Delivery degradation affecting Celcom](https://rewindex.com/company/vonage/incidents/wtdgftw8p539.md) | minor | 2024-02-19 19:01 UTC | 2024-02-20 02:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Celcom Network in Malaysia](https://rewindex.com/company/twilio/incidents/t2rmzv0ml5l8.md) | minor | 2024-02-19 19:37 UTC | 2024-02-20 04:09 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Mexico SMS - Delivery degradation towards MOVISTAR](https://rewindex.com/company/vonage/incidents/7m6j4fvhgxg6.md) | minor | 2024-02-19 20:10 UTC | 2024-02-20 02:52 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Qatar - Ooredoo and Vodafone](https://rewindex.com/company/sinch/incidents/2phmps2tjml0.md) | minor | 2024-02-19 21:51 UTC | 2024-02-20 02:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to Tigo Network in Guatemala](https://rewindex.com/company/twilio/incidents/lhk4b722tcf6.md) | minor | 2024-02-19 22:12 UTC | 2024-02-20 03:16 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Qatar SMS - Degradation affecting Ooredoo and Vodafone](https://rewindex.com/company/vonage/incidents/b6nwjjtdphn0.md) | minor | 2024-02-19 23:05 UTC | 2024-05-07 12:43 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Some users of Microsoft email not receiving registration emails](https://rewindex.com/company/hotjar/incidents/ytqz37v2l65s.md) | none | 2024-02-14 14:11 UTC | 2024-02-28 13:33 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/l21vngf5prvf.md) | maintenance | 2024-02-20 04:00 UTC | 2024-02-20 18:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Mexico SMS - Planned Maintenance affecting Telcel Mexico](https://rewindex.com/company/vonage/incidents/zcrr054nk5nf.md) | maintenance | 2024-02-20 04:00 UTC | 2024-02-20 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Network Maintenance - RDU Data Center](https://rewindex.com/company/bandwidth/incidents/n0g93t3j0tdj.md) | maintenance | 2024-02-20 05:00 UTC | 2024-02-20 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/jz1mxbqtx8xv.md) | maintenance | 2024-02-20 05:00 UTC | 2024-02-20 13:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Planned Maintenance affecting AT&T USA](https://rewindex.com/company/vonage/incidents/hwd46cld61p5.md) | maintenance | 2024-02-20 05:00 UTC | 2024-02-20 13:00 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [\[Scheduled\] Scheduled maintenance -  Hubspot App](https://rewindex.com/company/typeform/incidents/qlwf0lt7pv6m.md) | maintenance | 2024-02-20 05:00 UTC | 2024-02-20 07:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Peru SMS Carrier Maintenance - Movistar](https://rewindex.com/company/twilio/incidents/qy284q1q5ycy.md) | maintenance | 2024-02-20 05:01 UTC | 2024-02-20 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/xq811jqcr83k.md) | maintenance | 2024-02-20 06:00 UTC | 2024-02-20 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMS 365 (MM7) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10924](https://rewindex.com/company/sinch/incidents/3tbxswq50z35.md) | maintenance | 2024-02-20 07:00 UTC | 2024-02-20 09:55 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (SMSx)  \| Operator Services \| Application & Database Maintenance \| PCR Number \#PCRSDI-10929](https://rewindex.com/company/sinch/incidents/mbnggbyw8k3y.md) | maintenance | 2024-02-20 07:01 UTC | 2024-02-20 09:35 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[HOSTING\] - Maintenance on FTP server webhosting classic](https://rewindex.com/company/scaleway/incidents/t26g71qphvmm.md) | maintenance | 2024-02-20 08:00 UTC | 2024-02-20 09:00 UTC | resolved |
| [Close](https://rewindex.com/company/close.md) | [\[Scheduled\] Database maintenance](https://rewindex.com/company/close/incidents/cf8xry7cgmym.md) | maintenance | 2024-02-20 08:00 UTC | 2024-02-20 08:51 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] Network Upgrade in AP2 (ap-southeast-1) region](https://rewindex.com/company/coralogix/incidents/zzgw9grtnxsy.md) | maintenance | 2024-02-20 09:00 UTC | 2024-02-20 13:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Philippines Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/p1c363rh9t5g.md) | maintenance | 2024-02-20 10:00 UTC | 2024-02-20 10:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365(SMSx)  \| Operator Services \| System & Database Maintenance \| PCR Number \#PCRSDI-10971](https://rewindex.com/company/sinch/incidents/sn2xl4fvtyv3.md) | maintenance | 2024-02-20 12:00 UTC | 2024-02-20 19:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Malaysia SMS Carrier Maintenance - Digi](https://rewindex.com/company/twilio/incidents/m52pbp5wvgtm.md) | maintenance | 2024-02-20 16:00 UTC | 2024-02-20 20:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Malaysia SMS - Planned maintenance affecting Digi](https://rewindex.com/company/vonage/incidents/4vl4sjllyvtx.md) | maintenance | 2024-02-20 16:00 UTC | 2024-02-20 18:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of DR Traffic \| TT\#MNOC-52038](https://rewindex.com/company/sinch/incidents/mgqppzynczpb.md) | maintenance | 2024-02-20 16:41 UTC | 2024-02-20 22:56 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [\[Scheduled\] Database SSL Certificate Rotation - Dedicated Stack Database self-service window](https://rewindex.com/company/aptible/incidents/yt2j8gcws8dj.md) | maintenance | 2024-02-20 19:07 UTC | 2024-03-01 21:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Megafon](https://rewindex.com/company/vonage/incidents/9587gf71dkf3.md) | maintenance | 2024-02-20 20:00 UTC | 2024-02-21 00:00 UTC | resolved |

## Cite this

26 vendor-reported incidents started on 2024-02-20 (UTC) across 21 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-02-20
- Citation: Rewindex daily outage roundup, “Outages on February 20, 2024” (2024-02-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-02-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on February 20, 2024 (2024-02-20)](https://rewindex.com/outages/2024-02-20)`


---
Canonical: https://rewindex.com/outages/2024-02-20 · Markdown: https://rewindex.com/outages/2024-02-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:55:42.088Z