# Outages on January 11, 2024 (UTC)

> 31 incidents started on January 11, 2024 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Matillion, Confluent, ngrok); 16 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-01-11
Last updated: 2024-01-12T21:26:00Z

- Incidents started: 31 (major/critical: 6, other: 25) across 19 vendors
- Still open from earlier days: 16 · Maintenance windows: 16 · Detected outage events: 0
- By vendor impact label: critical 2, major 4, minor 18, none 7
- Previous day with incidents: [2024-01-10](https://rewindex.com/outages/2024-01-10.md) · Next: [2024-01-12](https://rewindex.com/outages/2024-01-12.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Matillion](https://rewindex.com/company/matillion.md) | [DPC - Cannot create or read secrets in region EU1](https://rewindex.com/company/matillion/incidents/4d6w1wl5k7fw.md) | critical | 2024-01-11 13:08 UTC | 2024-01-11 16:28 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Confluent Cloud Metrics API is currently experiencing elevated error rates.](https://rewindex.com/company/confluent/incidents/jxsstxzjbjh7.md) | critical | 2024-01-11 14:43 UTC | 2024-01-11 18:58 UTC | resolved |
| [ngrok](https://rewindex.com/company/ngrok.md) | [Agent connection failures in US](https://rewindex.com/company/ngrok/incidents/f93bxxdv2n1h.md) | major | 2024-01-11 12:24 UTC | 2024-01-11 15:39 UTC | resolved |
| [Matillion](https://rewindex.com/company/matillion.md) | [Matillion Data Load User interface unavailable](https://rewindex.com/company/matillion/incidents/15zw2f0kh7yp.md) | major | 2024-01-11 13:43 UTC | 2024-01-11 13:48 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [DocSend was down for some users](https://rewindex.com/company/dropbox/incidents/mwnqz1mhvdwc.md) | major | 2024-01-11 19:47 UTC | 2024-01-11 19:47 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Loki read outage](https://rewindex.com/company/grafana-cloud/incidents/7tm6cv8s99d1.md) | major | 2024-01-11 23:40 UTC | 2024-01-11 23:49 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/b72s6dr485gz.md) | minor | 2024-01-11 00:19 UTC | 2024-01-11 05:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Telikom Network in Papua New Guinea](https://rewindex.com/company/twilio/incidents/qnxpnrt9lnnk.md) | minor | 2024-01-11 00:48 UTC | 2024-01-11 07:02 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Issues logging into Webflow account using Google Sign In](https://rewindex.com/company/webflow/incidents/rzzf83bzpkgd.md) | minor | 2024-01-11 00:55 UTC | 2024-01-11 02:14 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Chile - Nextel](https://rewindex.com/company/sinch/incidents/01tlshtt57hg.md) | minor | 2024-01-11 05:32 UTC | 2024-01-11 07:18 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Chile SMS - Delivery Degradation towards Nextel](https://rewindex.com/company/vonage/incidents/xrk795cw5kjf.md) | minor | 2024-01-11 05:42 UTC | 2024-01-11 08:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated Rate of HTTP 500 Errors During Accept Invites for Incoming Tasks in Flex Agent Desktop](https://rewindex.com/company/twilio/incidents/p5b20qwxwpv8.md) | minor | 2024-01-11 05:47 UTC | 2024-01-11 07:47 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA SMS - Delivery degradation affecting "US Cellular"](https://rewindex.com/company/vonage/incidents/p889fdhb68rk.md) | minor | 2024-01-11 06:49 UTC | 2024-01-11 08:21 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue United States - US Cellular](https://rewindex.com/company/sinch/incidents/xljbkbcy20sn.md) | minor | 2024-01-11 07:32 UTC | 2024-01-11 09:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Trial Phone Numbers Provisioning Impacted During Signup](https://rewindex.com/company/twilio/incidents/1vrpbtx43ttp.md) | minor | 2024-01-11 07:43 UTC | 2024-01-11 10:22 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Whatsapp template create/update degradation](https://rewindex.com/company/sinch/incidents/csvm4nnkvsc9.md) | minor | 2024-01-11 08:31 UTC | 2024-01-11 08:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Proximus Mobility Network in the United States of America](https://rewindex.com/company/twilio/incidents/86hpxq552xp5.md) | minor | 2024-01-11 10:14 UTC | 2024-01-11 15:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Migrated Legacy WhatsApp Templates Present in Content Templates](https://rewindex.com/company/twilio/incidents/ch5zjnfyjn6m.md) | minor | 2024-01-11 16:22 UTC | 2024-01-11 17:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue Purchasing Phone Numbers](https://rewindex.com/company/twilio/incidents/nzy7bfggcdmg.md) | minor | 2024-01-11 16:29 UTC | 2024-01-11 20:33 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [Scale Index Operations Failing in Some Environments](https://rewindex.com/company/pinecone/incidents/4fdlshjrqbzl.md) | minor | 2024-01-11 16:43 UTC | 2024-01-11 17:06 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Engagement Platform Inbox is intermittently failing to accept incoming email messages](https://rewindex.com/company/messagebird-bird/incidents/3c888202jnxq.md) | minor | 2024-01-11 16:46 UTC | 2024-01-11 19:13 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Degraded Postgres and Redis in Singapore](https://rewindex.com/company/render/incidents/gz7zdp8l357c.md) | minor | 2024-01-11 18:09 UTC | 2024-01-11 19:50 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [discover/profiling homepage events not displaying.](https://rewindex.com/company/sentry/incidents/px9nzf7w6pmv.md) | minor | 2024-01-11 19:25 UTC | 2024-01-11 19:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue with OTP Codes not Sent to Customers Registering for A2P Sole Prop Brands](https://rewindex.com/company/twilio/incidents/s9szv81fcnt8.md) | minor | 2024-01-11 23:05 UTC | 2024-01-12 01:51 UTC | resolved |
| [Hex](https://rewindex.com/company/hex.md) | [Unable to load Hex](https://rewindex.com/company/hex/incidents/4zmc8c2fhdh6.md) | none | 2024-01-11 04:12 UTC | 2024-01-11 04:19 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Server Event Processing Issue](https://rewindex.com/company/fullstory/incidents/0dppss5lkn69.md) | none | 2024-01-11 05:00 UTC | 2024-01-11 05:00 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Alerts Irregularities in the EU Region](https://rewindex.com/company/new-relic/incidents/pyfhxs9mzkr7.md) | none | 2024-01-11 07:30 UTC | 2024-01-11 07:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Billing Services, Account Actions and Phone Numbers Impacted](https://rewindex.com/company/twilio/incidents/bsc6zwxwqcwl.md) | none | 2024-01-11 13:19 UTC | 2024-01-11 14:22 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Issue with Klaviyo Login](https://rewindex.com/company/klaviyo/incidents/f12mx1frc4dp.md) | none | 2024-01-11 20:43 UTC | 2024-01-12 21:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delayed Queues in Messaging-rate queue-apps](https://rewindex.com/company/twilio/incidents/g8qdv1mz84l5.md) | none | 2024-01-11 22:30 UTC | 2024-01-11 22:38 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Issues with sending and receiving direct messages](https://rewindex.com/company/discord/incidents/pt9zh2pd0qrt.md) | none | 2024-01-11 22:38 UTC | 2024-01-12 00:29 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Object Storage](https://rewindex.com/company/linode-akamai/incidents/ckv9km9jkvkq.md) | critical | 2024-01-05 20:32 UTC | 2024-01-19 06:24 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [We are currently experiencing higher than normal call volume.  During this time, please leverage help center for support.](https://rewindex.com/company/gusto/incidents/gwcss3yck3rn.md) | critical | 2024-01-10 23:02 UTC | 2024-01-11 01:01 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[AMS1/WAW3/AMS3\] Debian and Ubuntu images aren't available](https://rewindex.com/company/scaleway/incidents/0z307pqk3x3y.md) | major | 2024-01-08 07:00 UTC | 2024-01-19 12:06 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Intermittent connectivity issues](https://rewindex.com/company/greenhouse/incidents/cq9gf6j4f4lr.md) | major | 2024-01-10 15:57 UTC | 2024-01-11 21:52 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Global Networking](https://rewindex.com/company/digitalocean/incidents/33vqf05m8396.md) | major | 2024-01-10 20:59 UTC | 2024-01-11 00:18 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Summary/Reports - Data aggregation delay](https://rewindex.com/company/typeform/incidents/9zjmy01w6fmz.md) | minor | 2024-01-09 17:10 UTC | 2024-01-12 23:15 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Elevated error rate and latency for account usage charts](https://rewindex.com/company/launchdarkly/incidents/3xl0228kyj1p.md) | minor | 2024-01-09 19:29 UTC | 2024-01-13 08:46 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Delayed SCIM provisioning syncs of users and groups from Identity Providers](https://rewindex.com/company/confluence/incidents/0s30ty4b1bxk.md) | minor | 2024-01-09 22:03 UTC | 2024-01-12 17:13 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Delayed SCIM provisioning syncs of users and groups from Identity Providers](https://rewindex.com/company/jira/incidents/pvspgnd0rfj3.md) | minor | 2024-01-09 22:03 UTC | 2024-01-12 17:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures to Claro Mobile Subscribers in Puerto Rico](https://rewindex.com/company/twilio/incidents/nk43hln28hnq.md) | minor | 2024-01-10 17:43 UTC | 2024-01-11 04:59 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Degraded performance on C16](https://rewindex.com/company/iterable/incidents/b02cgwpgn3y7.md) | minor | 2024-01-10 17:57 UTC | 2024-01-11 19:28 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [Some customers seeing issues performing index operations](https://rewindex.com/company/pinecone/incidents/bn65pkj39gfn.md) | minor | 2024-01-10 20:08 UTC | 2024-01-11 19:31 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary ID Merge and Ingestion Delay](https://rewindex.com/company/mixpanel/incidents/h1jzr2p34gcf.md) | minor | 2024-01-10 20:48 UTC | 2024-01-11 01:39 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Some Dashboard Widgets unavailable](https://rewindex.com/company/smartsheet/incidents/nvrhmktddts6.md) | minor | 2024-01-10 22:14 UTC | 2024-01-11 00:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Tigo Network in Chad](https://rewindex.com/company/twilio/incidents/1tx9kq0g4qg0.md) | minor | 2024-01-10 22:22 UTC | 2024-01-11 07:07 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Some users of the Deutsche Telekom ISP may encounter issues when accessing Canva](https://rewindex.com/company/canva/incidents/zp3d1fg79k7m.md) | none | 2024-01-10 08:43 UTC | 2024-03-04 04:37 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [FullStory](https://rewindex.com/company/fullstory.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/fullstory/incidents/7jp833gx4wlq.md) | maintenance | 2024-01-11 00:00 UTC | 2024-01-11 02:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound tollfree SMS/MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/yfvjskcm0y0h.md) | maintenance | 2024-01-11 04:00 UTC | 2024-01-11 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/gtr3v9ptghdy.md) | maintenance | 2024-01-11 04:00 UTC | 2024-01-11 08:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - US-East (Newark)](https://rewindex.com/company/linode-akamai/incidents/s4ckx77rdrqq.md) | maintenance | 2024-01-11 04:00 UTC | 2024-01-11 08:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers](https://rewindex.com/company/vonage/incidents/ytfv8970qr9b.md) | maintenance | 2024-01-11 04:00 UTC | 2024-01-11 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - US Cellular](https://rewindex.com/company/twilio/incidents/sqyk67b33pt4.md) | maintenance | 2024-01-11 05:30 UTC | 2024-01-11 11:30 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Planned Maintenance affecting US-Cellular Networks](https://rewindex.com/company/vonage/incidents/2fbjgdb9n28p.md) | maintenance | 2024-01-11 05:30 UTC | 2024-01-11 11:30 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Planned Maintenance affecting US-Cellular Networks](https://rewindex.com/company/vonage/incidents/r2dzz5x2njq7.md) | maintenance | 2024-01-11 05:30 UTC | 2024-01-11 11:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMS 365 - MM4  \| Operator Services \| Application Maintenance \| PCR Number\#PCRSDI-10885](https://rewindex.com/company/sinch/incidents/0rwf17wf4ww0.md) | maintenance | 2024-01-11 07:00 UTC | 2024-01-11 10:17 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/wr90tmr70qqt.md) | maintenance | 2024-01-11 13:00 UTC | 2024-01-12 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/8qbjnpp816y5.md) | maintenance | 2024-01-11 13:00 UTC | 2024-01-11 15:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Malaysia SMS Carrier Maintenance - Maxis](https://rewindex.com/company/twilio/incidents/b2g6z454gfz8.md) | maintenance | 2024-01-11 16:00 UTC | 2024-01-11 20:32 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Malaysia SMS - Planned Maintenance affecting Maxis](https://rewindex.com/company/vonage/incidents/z8cry0hnm13s.md) | maintenance | 2024-01-11 16:00 UTC | 2024-01-11 20:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Cambodia SMS Carrier Maintenance - Metfone](https://rewindex.com/company/twilio/incidents/ppf8t110x6nh.md) | maintenance | 2024-01-11 17:00 UTC | 2024-01-11 21:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/0dwvddsvnsld.md) | maintenance | 2024-01-11 19:01 UTC | 2024-01-11 21:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/8yyqvjcjzq71.md) | maintenance | 2024-01-11 23:31 UTC | 2024-01-12 06:01 UTC | resolved |

## Cite this

31 vendor-reported incidents started on 2024-01-11 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-01-11
- Citation: Rewindex daily outage roundup, “Outages on January 11, 2024” (2024-01-11 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-01-11 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 11, 2024 (2024-01-11)](https://rewindex.com/outages/2024-01-11)`


---
Canonical: https://rewindex.com/outages/2024-01-11 · Markdown: https://rewindex.com/outages/2024-01-11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:45.523Z