# Outages on January 10, 2024 (UTC)

> 32 incidents started on January 10, 2024 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Xero, MongoDB Atlas, Gusto); 11 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-01-10
Last updated: 2024-01-17T20:00:00Z

- Incidents started: 32 (major/critical: 6, other: 26) across 27 vendors
- Still open from earlier days: 11 · Maintenance windows: 15 · Detected outage events: 0
- By vendor impact label: critical 3, major 3, minor 21, none 5
- Previous day with incidents: [2024-01-09](https://rewindex.com/outages/2024-01-09.md) · Next: [2024-01-11](https://rewindex.com/outages/2024-01-11.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Reporting - Customers unable to access reporting in Xero](https://rewindex.com/company/xero/incidents/j8hjmdymnvn2.md) | critical | 2024-01-10 02:40 UTC | 2024-01-10 03:01 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Charts: Charts failing to load](https://rewindex.com/company/mongodb-atlas/incidents/q2s405z8bznq.md) | critical | 2024-01-10 21:15 UTC | 2024-01-10 23:16 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [We are currently experiencing higher than normal call volume.  During this time, please leverage help center for support.](https://rewindex.com/company/gusto/incidents/gwcss3yck3rn.md) | critical | 2024-01-10 23:02 UTC | 2024-01-11 01:01 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas App Services and Device Sync APIs refusing connections in us-west-2 (AWS)](https://rewindex.com/company/mongodb-atlas/incidents/mc9y7pxbzqf0.md) | major | 2024-01-10 03:46 UTC | 2024-01-10 14:26 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Intermittent connectivity issues](https://rewindex.com/company/greenhouse/incidents/cq9gf6j4f4lr.md) | major | 2024-01-10 15:57 UTC | 2024-01-11 21:52 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Global Networking](https://rewindex.com/company/digitalocean/incidents/33vqf05m8396.md) | major | 2024-01-10 20:59 UTC | 2024-01-11 00:18 UTC | resolved |
| [Teleport](https://rewindex.com/company/teleport.md) | [Access Graph Service Unavailable](https://rewindex.com/company/teleport/incidents/qxwr1n1y8mhg.md) | minor | 2024-01-10 00:11 UTC | 2024-01-10 03:34 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Delays in processing of requests using the Perception Point addon](https://rewindex.com/company/cloudinary/incidents/cw253hf0kywb.md) | minor | 2024-01-10 03:02 UTC | 2024-01-10 08:42 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issue - Multiple Destinations](https://rewindex.com/company/sinch/incidents/9zhfl96cz2dg.md) | minor | 2024-01-10 04:28 UTC | 2024-01-10 10:48 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Reunion - Orange](https://rewindex.com/company/sinch/incidents/kqw88cgkptxl.md) | minor | 2024-01-10 06:42 UTC | 2024-01-10 10:42 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Incorrect query results may be returned for quantile\_over\_time queries](https://rewindex.com/company/grafana-cloud/incidents/tc9xxxhng6d6.md) | minor | 2024-01-10 10:03 UTC | 2024-01-10 12:17 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue United Kingdom - Vodafone](https://rewindex.com/company/sinch/incidents/06pl6j7cff2q.md) | minor | 2024-01-10 10:14 UTC | 2024-01-10 16:03 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [France SMS - Delivery degradation towards Bouygues Network](https://rewindex.com/company/vonage/incidents/pfhn1ys3vkhk.md) | minor | 2024-01-10 10:16 UTC | 2024-01-10 12:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Multiple Networks in South Africa Over a Subset of Long Codes](https://rewindex.com/company/twilio/incidents/cdstd2vd8tdk.md) | minor | 2024-01-10 13:28 UTC | 2024-01-10 16:26 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Errors in Contentful WebApp](https://rewindex.com/company/contentful/incidents/brcj274k1dt4.md) | minor | 2024-01-10 15:30 UTC | 2024-01-10 15:30 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Paper may not be working as expected](https://rewindex.com/company/dropbox/incidents/7zc19vrw5tdd.md) | minor | 2024-01-10 17:29 UTC | 2024-01-10 18:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures to Claro Mobile Subscribers in Puerto Rico](https://rewindex.com/company/twilio/incidents/nk43hln28hnq.md) | minor | 2024-01-10 17:43 UTC | 2024-01-11 04:59 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Degraded performance on C16](https://rewindex.com/company/iterable/incidents/b02cgwpgn3y7.md) | minor | 2024-01-10 17:57 UTC | 2024-01-11 19:28 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Some Databases Slow to Create or Update](https://rewindex.com/company/render/incidents/zt2102v272tb.md) | minor | 2024-01-10 19:52 UTC | 2024-01-10 20:29 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [Some customers seeing issues performing index operations](https://rewindex.com/company/pinecone/incidents/bn65pkj39gfn.md) | minor | 2024-01-10 20:08 UTC | 2024-01-11 19:31 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [LTI Delayed refresh](https://rewindex.com/company/lever/incidents/6t7f5vmxfbs4.md) | minor | 2024-01-10 20:17 UTC | 2024-01-10 21:19 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary ID Merge and Ingestion Delay](https://rewindex.com/company/mixpanel/incidents/h1jzr2p34gcf.md) | minor | 2024-01-10 20:48 UTC | 2024-01-11 01:39 UTC | resolved |
| [LiveKit](https://rewindex.com/company/livekit.md) | [Datacenter networking disruption](https://rewindex.com/company/livekit/incidents/9cg74dltd5tg.md) | minor | 2024-01-10 21:06 UTC | 2024-01-10 22:32 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Some Dashboard Widgets unavailable](https://rewindex.com/company/smartsheet/incidents/nvrhmktddts6.md) | minor | 2024-01-10 22:14 UTC | 2024-01-11 00:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Tigo Network in Chad](https://rewindex.com/company/twilio/incidents/1tx9kq0g4qg0.md) | minor | 2024-01-10 22:22 UTC | 2024-01-11 07:07 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Dashboard - E911 Incident](https://rewindex.com/company/bandwidth/incidents/72k4j7x40b0p.md) | minor | 2024-01-10 22:31 UTC | 2024-01-10 23:47 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [The limited number of Jira sites were not receiving comment\_updated webhooks](https://rewindex.com/company/jira/incidents/6dz1s8nfbkln.md) | minor | 2024-01-10 23:00 UTC | 2024-01-10 23:00 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/n5n7qyllxp8p.md) | none | 2024-01-10 01:11 UTC | 2024-01-10 05:53 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Some users of the Deutsche Telekom ISP may encounter issues when accessing Canva](https://rewindex.com/company/canva/incidents/zp3d1fg79k7m.md) | none | 2024-01-10 08:43 UTC | 2024-03-04 04:37 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery issues](https://rewindex.com/company/akamai/incidents/6xl13m2jkmll.md) | none | 2024-01-10 15:37 UTC | 2024-01-10 15:37 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Segmentation Advanced Search Outage](https://rewindex.com/company/activecampaign/incidents/jb18ljsjss07.md) | none | 2024-01-10 16:15 UTC | 2024-01-10 16:45 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Increased error rates](https://rewindex.com/company/airtable/incidents/zmj4j0l8wxyc.md) | none | 2024-01-10 22:31 UTC | 2024-01-10 23:25 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Object Storage](https://rewindex.com/company/linode-akamai/incidents/ckv9km9jkvkq.md) | critical | 2024-01-05 20:32 UTC | 2024-01-19 06:24 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[AMS1/WAW3/AMS3\] Debian and Ubuntu images aren't available](https://rewindex.com/company/scaleway/incidents/0z307pqk3x3y.md) | major | 2024-01-08 07:00 UTC | 2024-01-19 12:06 UTC | resolved |
| [Temporal Cloud](https://rewindex.com/company/temporal-cloud.md) | [Some customers in us-west-2 may experience elevated API latencies](https://rewindex.com/company/temporal-cloud/incidents/4j19bfwqhkl0.md) | major | 2024-01-09 22:40 UTC | 2024-01-10 01:35 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Flashcall Degradation - Indonesia](https://rewindex.com/company/sinch/incidents/0cqtrsg30d3d.md) | minor | 2024-01-03 19:25 UTC | 2024-02-01 17:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Multiple Networks in Brazil](https://rewindex.com/company/twilio/incidents/6j534jxck75w.md) | minor | 2024-01-09 17:05 UTC | 2024-01-10 00:40 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Summary/Reports - Data aggregation delay](https://rewindex.com/company/typeform/incidents/9zjmy01w6fmz.md) | minor | 2024-01-09 17:10 UTC | 2024-01-12 23:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Appalachian Wireless Network in the US](https://rewindex.com/company/twilio/incidents/rwx0gdd3x761.md) | minor | 2024-01-09 17:41 UTC | 2024-01-10 00:38 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Elevated error rate and latency for account usage charts](https://rewindex.com/company/launchdarkly/incidents/3xl0228kyj1p.md) | minor | 2024-01-09 19:29 UTC | 2024-01-13 08:46 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Delayed SCIM provisioning syncs of users and groups from Identity Providers](https://rewindex.com/company/confluence/incidents/0s30ty4b1bxk.md) | minor | 2024-01-09 22:03 UTC | 2024-01-12 17:13 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Delayed SCIM provisioning syncs of users and groups from Identity Providers](https://rewindex.com/company/jira/incidents/pvspgnd0rfj3.md) | minor | 2024-01-09 22:03 UTC | 2024-01-12 17:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [5xx Errors for Calls Fetches and Deletes](https://rewindex.com/company/twilio/incidents/98lc1xtwn6q4.md) | minor | 2024-01-09 22:28 UTC | 2024-01-10 00:07 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/5lr4g7vzybtj.md) | maintenance | 2024-01-10 04:02 UTC | 2024-01-11 11:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US, Canada and Puerto Rico Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/mptfjymj3kf3.md) | maintenance | 2024-01-10 04:02 UTC | 2024-01-11 11:02 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Bandwidth 2024 Telephone Number Lookup Certificate Update](https://rewindex.com/company/bandwidth/incidents/dpgxwq17c79j.md) | maintenance | 2024-01-10 05:00 UTC | 2024-01-10 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/34xk38lxhlbn.md) | maintenance | 2024-01-10 05:01 UTC | 2024-01-10 11:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/rn0njd62wc2f.md) | maintenance | 2024-01-10 06:53 UTC | 2024-01-10 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/pldfbdw32x8p.md) | maintenance | 2024-01-10 08:00 UTC | 2024-01-10 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/gkwvbydxv26t.md) | maintenance | 2024-01-10 09:00 UTC | 2024-01-10 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/hggpcn4tlmdv.md) | maintenance | 2024-01-10 12:30 UTC | 2024-01-11 11:02 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/9pz1tl67f8h9.md) | maintenance | 2024-01-10 13:00 UTC | 2024-01-10 15:03 UTC | resolved |
| [Teleport](https://rewindex.com/company/teleport.md) | [\[Scheduled\] Auth Server configuration changes for select tenants](https://rewindex.com/company/teleport/incidents/gsr7p40wlvrk.md) | maintenance | 2024-01-10 16:01 UTC | 2024-01-10 18:00 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] System upgrades in Sydney (SYD) datacenter](https://rewindex.com/company/dnsimple/incidents/xrxm298lpy7t.md) | maintenance | 2024-01-10 16:02 UTC | 2024-01-10 17:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/tjv4qd3224dr.md) | maintenance | 2024-01-10 19:00 UTC | 2024-01-10 21:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/8j4b1mn09gj1.md) | maintenance | 2024-01-10 20:00 UTC | 2024-02-01 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/l6rj9h168fz2.md) | maintenance | 2024-01-10 20:00 UTC | 2024-01-11 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Norway SMS Carrier Maintenance - Telia (NetCom)](https://rewindex.com/company/twilio/incidents/wzvcnd9l57f0.md) | maintenance | 2024-01-10 22:45 UTC | 2024-01-10 23:45 UTC | resolved |

## Cite this

32 vendor-reported incidents started on 2024-01-10 (UTC) across 27 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-01-10
- Citation: Rewindex daily outage roundup, “Outages on January 10, 2024” (2024-01-10 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-01-10 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 10, 2024 (2024-01-10)](https://rewindex.com/outages/2024-01-10)`


---
Canonical: https://rewindex.com/outages/2024-01-10 · Markdown: https://rewindex.com/outages/2024-01-10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:24.988Z