# Outages on January 9, 2024 (UTC)

> 36 incidents started on January 9, 2024 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Box, Bandwidth, GitHub Copilot); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-01-09
Last updated: 2024-01-13T08:46:00Z

- Incidents started: 36 (major/critical: 7, other: 29) across 29 vendors
- Still open from earlier days: 5 · Maintenance windows: 22 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 23, none 6
- Previous day with incidents: [2024-01-08](https://rewindex.com/outages/2024-01-08.md) · Next: [2024-01-10](https://rewindex.com/outages/2024-01-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Box](https://rewindex.com/company/box.md) | [\[Outage\] Issues with Logins, Uploads, Downloads, API calls](https://rewindex.com/company/box/incidents/hj7155sn4xj4.md) | critical | 2024-01-09 19:20 UTC | 2024-01-09 20:57 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth International Market Impairment - Brazil - Mobile](https://rewindex.com/company/bandwidth/incidents/cj41884788lg.md) | major | 2024-01-09 00:35 UTC | 2024-01-09 02:42 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Issues, API Requests, Pull Requests, Actions, Pages, Git Operations, Webhooks, Packages and Codespaces](https://rewindex.com/company/github-copilot/incidents/pxg3dz4yg7lp.md) | major | 2024-01-09 13:02 UTC | 2024-01-09 14:40 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Issues, API Requests, Pull Requests, Actions, Pages, Git Operations, Webhooks, Packages and Codespaces](https://rewindex.com/company/github/incidents/pxg3dz4yg7lp.md) | major | 2024-01-09 13:02 UTC | 2024-01-09 14:40 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Some Github workflows are stuck](https://rewindex.com/company/circleci/incidents/cvncx2tgprr2.md) | major | 2024-01-09 14:11 UTC | 2024-01-09 14:34 UTC | resolved |
| [Prisma](https://rewindex.com/company/prisma.md) | [Accelerate disruption to new query engine starts](https://rewindex.com/company/prisma/incidents/cw88wsl15c6d.md) | major | 2024-01-09 18:29 UTC | 2024-01-09 20:18 UTC | resolved |
| [Temporal Cloud](https://rewindex.com/company/temporal-cloud.md) | [Some customers in us-west-2 may experience elevated API latencies](https://rewindex.com/company/temporal-cloud/incidents/4j19bfwqhkl0.md) | major | 2024-01-09 22:40 UTC | 2024-01-10 01:35 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Managed Database Operations](https://rewindex.com/company/digitalocean/incidents/8fm83lgfsdhm.md) | minor | 2024-01-09 01:35 UTC | 2024-01-09 12:55 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Canva LTI integration displays a refused to connect error page](https://rewindex.com/company/canva/incidents/sp0mk4ddm638.md) | minor | 2024-01-09 03:56 UTC | 2024-01-09 03:56 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [We are investigating reports of degraded performance.](https://rewindex.com/company/github-copilot/incidents/dxthh9653wkk.md) | minor | 2024-01-09 04:59 UTC | 2024-01-09 05:44 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [We are investigating reports of degraded performance.](https://rewindex.com/company/github/incidents/dxthh9653wkk.md) | minor | 2024-01-09 04:59 UTC | 2024-01-09 05:44 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Audience Preview Page create survey button is broken](https://rewindex.com/company/surveymonkey/incidents/1g12mrv0j4gs.md) | minor | 2024-01-09 09:51 UTC | 2024-01-09 17:28 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Automated Test Disruption - EU and AU Regions](https://rewindex.com/company/snyk/incidents/sgm33nflrn16.md) | minor | 2024-01-09 10:23 UTC | 2024-01-09 10:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to US Small Networks and Canada ISP Telecom Over Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/bc5jxhhykr92.md) | minor | 2024-01-09 11:14 UTC | 2024-01-09 15:00 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [GitHub webhook intermittent outage](https://rewindex.com/company/v0/incidents/l7yx03dwk2dh.md) | minor | 2024-01-09 13:31 UTC | 2024-01-09 14:46 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [GitHub webhook intermittent outage](https://rewindex.com/company/vercel/incidents/l7yx03dwk2dh.md) | minor | 2024-01-09 13:31 UTC | 2024-01-09 14:46 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [Elevated error rates  for GitHub integrations](https://rewindex.com/company/postman/incidents/x8s46qhrqd6f.md) | minor | 2024-01-09 13:40 UTC | 2024-01-09 15:09 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Inbound Email Delays](https://rewindex.com/company/help-scout/incidents/pqcn44z7md9s.md) | minor | 2024-01-09 14:14 UTC | 2024-01-09 15:57 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Mexico - Izzi Mexico](https://rewindex.com/company/sinch/incidents/69nc6y24gw9c.md) | minor | 2024-01-09 15:27 UTC | 2024-01-09 19:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Multiple Networks in Brazil](https://rewindex.com/company/twilio/incidents/6j534jxck75w.md) | minor | 2024-01-09 17:05 UTC | 2024-01-10 00:40 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Summary/Reports - Data aggregation delay](https://rewindex.com/company/typeform/incidents/9zjmy01w6fmz.md) | minor | 2024-01-09 17:10 UTC | 2024-01-12 23:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Appalachian Wireless Network in the US](https://rewindex.com/company/twilio/incidents/rwx0gdd3x761.md) | minor | 2024-01-09 17:41 UTC | 2024-01-10 00:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Zenvia Network in Brazil](https://rewindex.com/company/twilio/incidents/0xvlnm4tdvzw.md) | minor | 2024-01-09 18:45 UTC | 2024-01-09 19:53 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [Azure - US Gov (Virginia): MI-20240109](https://rewindex.com/company/snowflake/incidents/zgb86hntdyr0.md) | minor | 2024-01-09 19:26 UTC | 2024-01-09 20:38 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Elevated error rate and latency for account usage charts](https://rewindex.com/company/launchdarkly/incidents/3xl0228kyj1p.md) | minor | 2024-01-09 19:29 UTC | 2024-01-13 08:46 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Incomplete data in Monitoring Dashboards for customers configured for EU data ingest](https://rewindex.com/company/mux/incidents/g1q8yl4jtwp8.md) | minor | 2024-01-09 19:31 UTC | 2024-01-09 22:32 UTC | resolved |
| [Semgrep](https://rewindex.com/company/semgrep.md) | [Semgrep Secrets False Positives](https://rewindex.com/company/semgrep/incidents/vhk9wpxrfgcv.md) | minor | 2024-01-09 21:00 UTC | 2024-01-09 21:00 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Delayed SCIM provisioning syncs of users and groups from Identity Providers](https://rewindex.com/company/confluence/incidents/0s30ty4b1bxk.md) | minor | 2024-01-09 22:03 UTC | 2024-01-12 17:13 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Delayed SCIM provisioning syncs of users and groups from Identity Providers](https://rewindex.com/company/jira/incidents/pvspgnd0rfj3.md) | minor | 2024-01-09 22:03 UTC | 2024-01-12 17:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [5xx Errors for Calls Fetches and Deletes](https://rewindex.com/company/twilio/incidents/98lc1xtwn6q4.md) | minor | 2024-01-09 22:28 UTC | 2024-01-10 00:07 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Atlas Charts: charts.mongodb.com was unavailable](https://rewindex.com/company/mongodb-atlas/incidents/y1xm4cv5fm81.md) | none | 2024-01-09 00:18 UTC | 2024-01-09 01:04 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery issues](https://rewindex.com/company/akamai/incidents/fn59w84g6zvy.md) | none | 2024-01-09 11:45 UTC | 2024-01-09 11:45 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [DocSend was experiencing a degraded performance for some users](https://rewindex.com/company/dropbox/incidents/83yy26ywl3h6.md) | none | 2024-01-09 15:59 UTC | 2024-01-09 15:59 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Query degradation in eu-central-1](https://rewindex.com/company/influxdata/incidents/0nv242ckc5s4.md) | none | 2024-01-09 18:25 UTC | 2024-01-09 22:20 UTC | resolved |
| [Rootly](https://rewindex.com/company/rootly.md) | [Outage impacting Rootly Slack App](https://rewindex.com/company/rootly/incidents/yznfjr8l17jw.md) | none | 2024-01-09 20:19 UTC | 2024-01-09 20:24 UTC | resolved |
| [Rootly](https://rewindex.com/company/rootly.md) | [Incident Slack channel creation impact](https://rewindex.com/company/rootly/incidents/9jqkz37mrx0w.md) | none | 2024-01-09 20:33 UTC | 2024-01-09 20:39 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Object Storage](https://rewindex.com/company/linode-akamai/incidents/ckv9km9jkvkq.md) | critical | 2024-01-05 20:32 UTC | 2024-01-19 06:24 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[AMS1/WAW3/AMS3\] Debian and Ubuntu images aren't available](https://rewindex.com/company/scaleway/incidents/0z307pqk3x3y.md) | major | 2024-01-08 07:00 UTC | 2024-01-19 12:06 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Flashcall Degradation - Indonesia](https://rewindex.com/company/sinch/incidents/0cqtrsg30d3d.md) | minor | 2024-01-03 19:25 UTC | 2024-02-01 17:15 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [QuickBooks Desktop payroll customer attempting to access the Payroll Setup Wizard are encountering "Payroll set up Error 2023 Code 05396 40000"](https://rewindex.com/company/quickbooks-online/incidents/vzw8xss76pnh.md) | minor | 2024-01-04 18:45 UTC | 2024-01-09 16:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Thailand Numbers](https://rewindex.com/company/twilio/incidents/n35ppz7l0711.md) | minor | 2024-01-08 16:55 UTC | 2024-01-09 00:31 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/lever/incidents/5yvbmyh0f8xx.md) | maintenance | 2024-01-09 01:00 UTC | 2024-01-09 02:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - EU4 Network hub](https://rewindex.com/company/sinch/incidents/kk5y8syc359g.md) | maintenance | 2024-01-09 03:01 UTC | 2024-01-09 05:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US and Canada MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/sb9fkhntytz3.md) | maintenance | 2024-01-09 04:00 UTC | 2024-01-09 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States MMS Carrier Maintenance - Verizon](https://rewindex.com/company/twilio/incidents/gkr7p7gbf4yx.md) | maintenance | 2024-01-09 05:00 UTC | 2024-01-11 11:02 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[DC5\] isolation of network devices](https://rewindex.com/company/scaleway/incidents/63z0w6kqg2pz.md) | maintenance | 2024-01-09 07:00 UTC | 2024-01-09 17:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/kh4pfxj4n0yx.md) | maintenance | 2024-01-09 10:00 UTC | 2024-01-09 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/nbq4bm0s4mf5.md) | maintenance | 2024-01-09 10:00 UTC | 2024-01-09 12:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Planned maintenance affecting Clearsky](https://rewindex.com/company/vonage/incidents/3h5x9lgxml6n.md) | maintenance | 2024-01-09 10:00 UTC | 2024-01-09 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Unscheduled Maintenance: Flex Insights Historical Reporting Dashboards](https://rewindex.com/company/twilio/incidents/3d6l6dcr8qb3.md) | maintenance | 2024-01-09 10:45 UTC | 2024-01-09 11:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/8zddk78yjznf.md) | maintenance | 2024-01-09 13:00 UTC | 2024-01-09 15:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Global Data Center Maintenance - China](https://rewindex.com/company/bandwidth/incidents/99hmbbhjkvpx.md) | maintenance | 2024-01-09 13:01 UTC | 2024-01-09 18:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] Maintenance on h6-6b73.rpn.ams1](https://rewindex.com/company/scaleway/incidents/mywbcytnbr1r.md) | maintenance | 2024-01-09 13:01 UTC | 2024-01-09 13:15 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Maintenance for Node Balancer and LKE](https://rewindex.com/company/linode-akamai/incidents/bqxm86s3rj5c.md) | maintenance | 2024-01-09 14:30 UTC | 2024-01-09 16:30 UTC | resolved |
| [Teleport](https://rewindex.com/company/teleport.md) | [\[Scheduled\] Auth Server configuration changes for select tenants](https://rewindex.com/company/teleport/incidents/6dt82ynwcvb1.md) | maintenance | 2024-01-09 16:00 UTC | 2024-01-09 18:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE](https://rewindex.com/company/twilio/incidents/lnrxj1n4mws1.md) | maintenance | 2024-01-09 16:00 UTC | 2024-01-10 09:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Maintenance for Cloud Manager, API, CLI, Backups Service, Images, and Linode.com Website](https://rewindex.com/company/linode-akamai/incidents/ppfd1ngvr07h.md) | maintenance | 2024-01-09 18:00 UTC | 2024-01-09 21:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMS 365 - MM7  \| Operator Services \| Application Maintenance \| PCR Number\#PCRSDI-10884](https://rewindex.com/company/sinch/incidents/y4d8rmt5g58k.md) | maintenance | 2024-01-09 18:01 UTC | 2024-01-09 20:57 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/k7075qdz26pc.md) | maintenance | 2024-01-09 19:00 UTC | 2024-01-09 21:00 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/lever/incidents/qxp7dsrvn7mr.md) | maintenance | 2024-01-09 19:01 UTC | 2024-01-10 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Netherlands SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/tnlw4z1qm7gd.md) | maintenance | 2024-01-09 22:00 UTC | 2024-01-10 02:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - K-Telecom and KTK Telecom](https://rewindex.com/company/twilio/incidents/b04ndmqg4glq.md) | maintenance | 2024-01-09 22:01 UTC | 2024-01-10 01:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/t9m92xll7b49.md) | maintenance | 2024-01-09 22:30 UTC | 2024-01-10 04:36 UTC | resolved |

## Cite this

36 vendor-reported incidents started on 2024-01-09 (UTC) across 29 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-01-09
- Citation: Rewindex daily outage roundup, “Outages on January 9, 2024” (2024-01-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-01-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 9, 2024 (2024-01-09)](https://rewindex.com/outages/2024-01-09)`


---
Canonical: https://rewindex.com/outages/2024-01-09 · Markdown: https://rewindex.com/outages/2024-01-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:58:55.530Z