# Outages on December 18, 2023 (UTC)

> 21 incidents started on December 18, 2023 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Sinch, MongoDB Atlas); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-12-18
Last updated: 2023-12-20T16:41:00Z

- Incidents started: 21 (major/critical: 4, other: 17) across 17 vendors
- Still open from earlier days: 8 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 2, major 2, minor 11, none 6
- Previous day with incidents: [2023-12-17](https://rewindex.com/outages/2023-12-17.md) · Next: [2023-12-19](https://rewindex.com/outages/2023-12-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues Africell - Gambia](https://rewindex.com/company/sinch/incidents/qnczxqz2z8qy.md) | critical | 2023-12-18 12:47 UTC | 2023-12-18 16:06 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas for Government: "no healthy upstream" error during login](https://rewindex.com/company/mongodb-atlas/incidents/93zhkt5ql82c.md) | critical | 2023-12-18 19:43 UTC | 2023-12-18 20:04 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas GitHub Login Issues](https://rewindex.com/company/mongodb-atlas/incidents/vtsm1v3zlfy4.md) | major | 2023-12-18 17:06 UTC | 2023-12-18 18:05 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Calls impacted by network hardware issue in Chicago data center](https://rewindex.com/company/dialpad/incidents/bdqkmc96drp5.md) | major | 2023-12-18 20:30 UTC | 2023-12-18 23:11 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibox\]\[DC5\]\[S1\]\[D63\] One switch down s1-d62-3.dc5](https://rewindex.com/company/scaleway/incidents/jg1950sh7qnj.md) | minor | 2023-12-18 09:59 UTC | 2023-12-18 10:15 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Network\]-Multiple link down between PAR and AMS\|FRA\|MRS](https://rewindex.com/company/scaleway/incidents/59k3w7qncj5v.md) | minor | 2023-12-18 11:17 UTC | 2023-12-19 09:30 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Snyk container monitor degradation](https://rewindex.com/company/snyk/incidents/lgnr1xrmy2ng.md) | minor | 2023-12-18 11:47 UTC | 2023-12-18 12:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures to Indonesia Twilio Phone Numbers](https://rewindex.com/company/twilio/incidents/54x5g5h6tmsd.md) | minor | 2023-12-18 15:31 UTC | 2023-12-18 20:11 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Deployment logging delayed in Azure Virginia (azure-eastus2)](https://rewindex.com/company/elastic-cloud/incidents/y45gbw015c6c.md) | minor | 2023-12-18 15:45 UTC | 2023-12-18 16:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Unable to to Create New Accounts](https://rewindex.com/company/twilio/incidents/vjdnk6jmx6rg.md) | minor | 2023-12-18 16:06 UTC | 2023-12-18 19:23 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Javascript Project Testing Degraded](https://rewindex.com/company/snyk/incidents/6g5ws731qjhx.md) | minor | 2023-12-18 17:23 UTC | 2023-12-18 21:40 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Pipelines that reference the Docker in Docker (DIND) image are currently failing. We are currently investigating the issue.](https://rewindex.com/company/harness/incidents/kmqnwv6hl992.md) | minor | 2023-12-18 18:22 UTC | 2023-12-18 19:43 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Inbound/Outbound regular MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/1ps5f84z9lt3.md) | minor | 2023-12-18 19:06 UTC | 2023-12-20 16:41 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Git Operations and Pull Requests](https://rewindex.com/company/github-copilot/incidents/476y2pqmb3hc.md) | minor | 2023-12-18 21:17 UTC | 2023-12-18 21:26 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Git Operations and Pull Requests](https://rewindex.com/company/github/incidents/476y2pqmb3hc.md) | minor | 2023-12-18 21:17 UTC | 2023-12-18 21:26 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [SMTP performance degradation in US cluster](https://rewindex.com/company/sparkpost/incidents/6lxyt1vx6v2z.md) | none | 2023-12-18 04:30 UTC | 2023-12-18 04:30 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Atlassian's cross product user search service is currently degraded.](https://rewindex.com/company/confluence/incidents/k6vcx7tk8f7h.md) | none | 2023-12-18 15:04 UTC | 2023-12-19 03:28 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Atlassian's cross product user search service is currently degraded.](https://rewindex.com/company/jira/incidents/hh92k4yzd06s.md) | none | 2023-12-18 15:04 UTC | 2023-12-19 03:28 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Atlassian's cross product user search service is currently degraded.](https://rewindex.com/company/bitbucket/incidents/v6lg728gnck0.md) | none | 2023-12-18 15:04 UTC | 2023-12-19 03:28 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [API Errors for Claude Instant](https://rewindex.com/company/claude/incidents/xw2dtvb27gjf.md) | none | 2023-12-18 16:43 UTC | 2023-12-18 17:03 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [API Errors for Claude Instant](https://rewindex.com/company/anthropic/incidents/xw2dtvb27gjf.md) | none | 2023-12-18 16:43 UTC | 2023-12-18 17:03 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues Kyivstar - Ukraine](https://rewindex.com/company/sinch/incidents/m50vz5ts74gf.md) | critical | 2023-12-12 05:30 UTC | 2023-12-18 20:31 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Block-Storage\] - FR-PAR-2 : Capacity increase](https://rewindex.com/company/scaleway/incidents/k31bv4gwv0py.md) | major | 2023-12-14 12:06 UTC | 2023-12-18 16:11 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Ukraine SMS - Degradation affecting Kyivstar network](https://rewindex.com/company/vonage/incidents/xxxbcq30n6yg.md) | minor | 2023-12-12 05:47 UTC | 2023-12-18 12:35 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Kyivstar Network in Ukraine](https://rewindex.com/company/twilio/incidents/md3xt73fhszp.md) | minor | 2023-12-12 05:59 UTC | 2023-12-18 12:50 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[CONSOLE ELEMENTS\] Login issues - 404 on renew JWT for some console users](https://rewindex.com/company/scaleway/incidents/yr44b8gg6qs1.md) | minor | 2023-12-14 10:33 UTC | 2023-12-29 13:59 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Xero - Customers may be experiencing slowness](https://rewindex.com/company/xero/incidents/zntzvjfs7x52.md) | minor | 2023-12-17 23:11 UTC | 2023-12-18 01:47 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Reports of intermittent issues with video element on hosted sites.](https://rewindex.com/company/webflow/incidents/s3gwvs77dgsf.md) | minor | 2023-12-17 23:49 UTC | 2023-12-18 01:11 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service degradation - Customer dashboard - Connect](https://rewindex.com/company/sinch/incidents/nfzyqrnsf6sz.md) | none | 2023-12-15 17:03 UTC | 2023-12-19 08:59 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States SMS Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/m9xz21bn5psd.md) | maintenance | 2023-12-18 06:01 UTC | 2023-12-18 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Germany Account Security Carrier Partner Maintenance - Deutsche Telekom](https://rewindex.com/company/twilio/incidents/k12nf4bvjppf.md) | maintenance | 2023-12-18 08:00 UTC | 2023-12-18 16:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Global Data Center Maintenance - Australia](https://rewindex.com/company/bandwidth/incidents/8bvb88h70qt1.md) | maintenance | 2023-12-18 12:03 UTC | 2023-12-18 13:01 UTC | resolved |
| [Teleport](https://rewindex.com/company/teleport.md) | [\[Scheduled\] Auth Server configuration changes for select tenants](https://rewindex.com/company/teleport/incidents/y5rpg8sm1t48.md) | maintenance | 2023-12-18 15:15 UTC | 2023-12-18 15:45 UTC | resolved |
| [Crusoe](https://rewindex.com/company/crusoe.md) | [\[Scheduled\] Crusoe Cloud Network Maintenance](https://rewindex.com/company/crusoe/incidents/h537dv3kgn0r.md) | maintenance | 2023-12-18 19:00 UTC | 2023-12-18 20:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/zm38szznt7rk.md) | maintenance | 2023-12-18 20:00 UTC | 2023-12-19 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/9zzpc12gb9gc.md) | maintenance | 2023-12-18 21:00 UTC | 2023-12-19 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Beeline](https://rewindex.com/company/vonage/incidents/0rtt4nx78l4d.md) | maintenance | 2023-12-18 21:00 UTC | 2023-12-19 00:00 UTC | resolved |

## Cite this

21 vendor-reported incidents started on 2023-12-18 (UTC) across 17 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-12-18
- Citation: Rewindex daily outage roundup, “Outages on December 18, 2023” (2023-12-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-12-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 18, 2023 (2023-12-18)](https://rewindex.com/outages/2023-12-18)`


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Canonical: https://rewindex.com/outages/2023-12-18 · Markdown: https://rewindex.com/outages/2023-12-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:04.410Z