# Outages on October 9, 2023 (UTC)

> 23 incidents started on October 9, 2023 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Gorgias, Scaleway, Sentry); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-10-09
Last updated: 2023-10-12T06:23:00Z

- Incidents started: 23 (major/critical: 3, other: 20) across 17 vendors
- Still open from earlier days: 10 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 17, none 3
- Previous day with incidents: [2023-10-08](https://rewindex.com/outages/2023-10-08.md) · Next: [2023-10-10](https://rewindex.com/outages/2023-10-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Help Center is not working](https://rewindex.com/company/gorgias/incidents/mhrw1qgzmv6v.md) | critical | 2023-10-09 09:02 UTC | 2023-10-09 14:23 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[AMS1\] Switch down in Room: Hall 2 E-E, Rack: E16, Block: L](https://rewindex.com/company/scaleway/incidents/bql53sx8dzjc.md) | major | 2023-10-09 07:32 UTC | 2023-10-09 12:03 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [sentry.io unavailable](https://rewindex.com/company/sentry/incidents/cchfmy19hbkv.md) | major | 2023-10-09 14:30 UTC | 2023-10-09 15:14 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Managed Kubernetes Service](https://rewindex.com/company/digitalocean/incidents/fsfsv9fj43w7.md) | minor | 2023-10-09 07:26 UTC | 2023-10-11 07:26 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Sierra Leone - Africell](https://rewindex.com/company/sinch/incidents/t6mj5cbcmw3s.md) | minor | 2023-10-09 08:11 UTC | 2023-10-09 09:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telenor Network in Pakistan](https://rewindex.com/company/twilio/incidents/6qf6gd1s05ml.md) | minor | 2023-10-09 08:14 UTC | 2023-10-09 12:55 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT\# MNOC-50435](https://rewindex.com/company/sinch/incidents/vgvmdvjzqh3j.md) | minor | 2023-10-09 08:40 UTC | 2023-10-09 09:57 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [Customers might experience a delay in statistics or showing messages in queued status. All emails are processed and sent](https://rewindex.com/company/mailjet/incidents/4dj6x5b99rhl.md) | minor | 2023-10-09 10:12 UTC | 2023-10-09 15:55 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Configuration change delays](https://rewindex.com/company/bunny-net/incidents/csnz8wc7tvnz.md) | minor | 2023-10-09 11:40 UTC | 2023-10-09 12:53 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/k0gfmxrqqgws.md) | minor | 2023-10-09 12:37 UTC | 2023-10-12 06:23 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Pull Requests](https://rewindex.com/company/github-copilot/incidents/gtsz1l2jc96n.md) | minor | 2023-10-09 14:51 UTC | 2023-10-09 15:18 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Pull Requests](https://rewindex.com/company/github/incidents/gtsz1l2jc96n.md) | minor | 2023-10-09 14:51 UTC | 2023-10-09 15:18 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Some campaigns in "pending approval" longer than expected](https://rewindex.com/company/activecampaign/incidents/tc9rync5mkh4.md) | minor | 2023-10-09 15:08 UTC | 2023-10-09 17:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Unable to Export Reports in Flex Insights](https://rewindex.com/company/twilio/incidents/p15zzn8lldzk.md) | minor | 2023-10-09 18:21 UTC | 2023-10-09 22:33 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Firewall ports restricted (DigitalOcean) test showing inaccurate test results](https://rewindex.com/company/vanta/incidents/2c7cdt2jr3rq.md) | minor | 2023-10-09 19:02 UTC | 2023-10-11 22:13 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [Lattice Service Disruption: Error when viewing Compensation results](https://rewindex.com/company/lattice/incidents/kvrtn3hv2pjj.md) | minor | 2023-10-09 21:16 UTC | 2023-10-09 23:24 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Platform](https://rewindex.com/company/vonage/incidents/jhdd2bp0vgkg.md) | minor | 2023-10-09 21:23 UTC | 2023-10-10 09:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Message Delays via WhatsApp](https://rewindex.com/company/twilio/incidents/3hr75xmmgfj8.md) | minor | 2023-10-09 21:25 UTC | 2023-10-09 22:21 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Erroneous Unlinking Errors for Multiple Integrations](https://rewindex.com/company/vanta/incidents/lx32cjtjc5xy.md) | minor | 2023-10-09 21:41 UTC | 2023-10-10 04:16 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Singapore - SingTel](https://rewindex.com/company/sinch/incidents/hssqlvf1lvj5.md) | minor | 2023-10-09 22:43 UTC | 2023-10-10 00:10 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Elevated Response Times](https://rewindex.com/company/bigcommerce/incidents/zszrbwh3v43b.md) | none | 2023-10-09 13:14 UTC | 2023-10-09 13:14 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Delayed log streams](https://rewindex.com/company/netlify/incidents/kqz9wfnb5vrv.md) | none | 2023-10-09 13:18 UTC | 2023-10-09 14:38 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Issues with Aggregated Metrics (Adaptive Metrics)](https://rewindex.com/company/grafana-cloud/incidents/1ywq0f0j63vk.md) | none | 2023-10-09 16:45 UTC | 2023-10-09 16:45 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC2\] - Router issue on room 203b](https://rewindex.com/company/scaleway/incidents/wk9t7qrvtg69.md) | critical | 2023-10-06 07:53 UTC | 2023-10-10 09:15 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[ELASTIC METAL\] Rack unvailable on PAR1](https://rewindex.com/company/scaleway/incidents/g79mt9n8t4wp.md) | major | 2023-10-03 09:10 UTC | 2023-10-12 14:44 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Network\]- Major fiber cut near DC3](https://rewindex.com/company/scaleway/incidents/0g0hh48qvdqf.md) | major | 2023-10-04 13:35 UTC | 2023-10-16 14:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated 500 Errors in Multiple Twilio Products](https://rewindex.com/company/twilio/incidents/9z5mdhxc05d0.md) | minor | 2023-10-05 14:14 UTC | 2023-10-10 17:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Canada ISP Telecom Network using Shortcode Sender IDs](https://rewindex.com/company/twilio/incidents/38rklyp6rdpb.md) | minor | 2023-10-06 07:56 UTC | 2023-10-10 17:26 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some QuickBooks Online Mac users are unable to print Invoices and other transactions.](https://rewindex.com/company/quickbooks-online/incidents/myn51vgrcxfh.md) | minor | 2023-10-06 18:18 UTC | 2023-10-10 16:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay to Touch Network in Lebanon](https://rewindex.com/company/twilio/incidents/8lkztd2k42bj.md) | minor | 2023-10-08 15:37 UTC | 2023-10-09 01:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/xbsjxd62vk2y.md) | minor | 2023-10-08 17:44 UTC | 2023-10-09 09:56 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Iraq SMS - Delivery degradation towards Asiacell](https://rewindex.com/company/vonage/incidents/wm3rgfhphh1s.md) | minor | 2023-10-08 19:07 UTC | 2023-10-09 11:17 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Xero - customers experiencing general slowness across Xero platform](https://rewindex.com/company/xero/incidents/f913sp0jb28d.md) | minor | 2023-10-08 23:17 UTC | 2023-10-09 00:18 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Global Data Center Maintenance - Los Angeles](https://rewindex.com/company/bandwidth/incidents/r9gv4ryfcvfw.md) | maintenance | 2023-10-09 04:00 UTC | 2023-10-09 12:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Contact Pro - getting ready for Quarterly maintenance](https://rewindex.com/company/sinch/incidents/vf3rb7q57l0k.md) | maintenance | 2023-10-09 06:00 UTC | 2023-10-09 14:01 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Scheduled Maintenance - System Updates](https://rewindex.com/company/grafana-cloud/incidents/t6w1m41dh8f3.md) | maintenance | 2023-10-09 07:00 UTC | 2023-10-09 08:30 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [\[Scheduled\] Opsgenie Reporting & Analytics is under maintenance in US](https://rewindex.com/company/opsgenie/incidents/14d1jy6tr0mr.md) | maintenance | 2023-10-09 08:55 UTC | 2023-10-09 10:47 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure West Europe](https://rewindex.com/company/jfrog/incidents/vz5q1p0w4d4k.md) | maintenance | 2023-10-09 15:00 UTC | 2023-10-10 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Vietnam SMS Carrier Maintenance - Mobifone](https://rewindex.com/company/twilio/incidents/0sl1c0d4cq8r.md) | maintenance | 2023-10-09 16:00 UTC | 2023-10-09 16:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Italy Account Security Carrier Partner Maintenance - Wind (Tre)](https://rewindex.com/company/twilio/incidents/78v64mlxjyz7.md) | maintenance | 2023-10-09 21:00 UTC | 2023-10-09 23:00 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [\[Scheduled\] MongoDB Atlas Planned Maintenance](https://rewindex.com/company/mongodb-atlas/incidents/gj5m7mztzk5j.md) | maintenance | 2023-10-09 23:00 UTC | 2023-10-10 00:28 UTC | resolved |

## Cite this

23 vendor-reported incidents started on 2023-10-09 (UTC) across 17 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-10-09
- Citation: Rewindex daily outage roundup, “Outages on October 9, 2023” (2023-10-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-10-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 9, 2023 (2023-10-09)](https://rewindex.com/outages/2023-10-09)`


---
Canonical: https://rewindex.com/outages/2023-10-09 · Markdown: https://rewindex.com/outages/2023-10-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:49.935Z
