# Outages on September 5, 2023 (UTC)

> 57 incidents started on September 5, 2023 (UTC) on the status pages Rewindex archives, 15 labelled major or critical by the vendor (Flagsmith, Lattice, InfluxData (InfluxDB Cloud)); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-09-05
Last updated: 2023-09-12T16:50:00Z

- Incidents started: 57 (major/critical: 15, other: 42) across 37 vendors
- Still open from earlier days: 8 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: critical 5, major 10, minor 30, none 12
- Previous day with incidents: [2023-09-04](https://rewindex.com/outages/2023-09-04.md) · Next: [2023-09-06](https://rewindex.com/outages/2023-09-06.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Flagsmith](https://rewindex.com/company/flagsmith.md) | [Core API is not responding](https://rewindex.com/company/flagsmith/incidents/h64tzjy7btly.md) | critical | 2023-09-05 12:01 UTC | 2023-09-05 12:01 UTC | postmortem |
| [Lattice](https://rewindex.com/company/lattice.md) | [Lattice Service Disruption](https://rewindex.com/company/lattice/incidents/53rblv5t9xrm.md) | critical | 2023-09-05 15:50 UTC | 2023-09-05 16:29 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Writes are down for InfluxDB 3 users in Eu-central, us-east-1 and us-east-2, and this is affecting only IOx users](https://rewindex.com/company/influxdata/incidents/gql7yfxd8jc5.md) | critical | 2023-09-05 17:57 UTC | 2023-09-05 18:36 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Call Button Grayed Out, Unable to Place Calls](https://rewindex.com/company/aircall/incidents/rr17rxx81ll6.md) | critical | 2023-09-05 21:06 UTC | 2023-09-05 21:43 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [MT1 Elevated Errors](https://rewindex.com/company/pusher/incidents/pnmjhs1tg8jb.md) | critical | 2023-09-05 21:11 UTC | 2023-09-05 23:03 UTC | resolved |
| [Mattermost](https://rewindex.com/company/mattermost.md) | [Incident with Community](https://rewindex.com/company/mattermost/incidents/72m552q6mp11.md) | major | 2023-09-05 04:12 UTC | 2023-09-05 07:45 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue DigiMobil - ES](https://rewindex.com/company/sinch/incidents/ssx9q7sds2jy.md) | major | 2023-09-05 09:49 UTC | 2023-09-05 12:01 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Global API CDN unavailable for 30 minutes](https://rewindex.com/company/sanity/incidents/7fmzv23sn9yg.md) | major | 2023-09-05 11:59 UTC | 2023-09-05 12:26 UTC | resolved |
| [Tabnine](https://rewindex.com/company/tabnine.md) | [Tabnine App website is not working properly](https://rewindex.com/company/tabnine/incidents/674vdptvrbrp.md) | major | 2023-09-05 12:50 UTC | 2023-09-05 15:55 UTC | resolved |
| [Close](https://rewindex.com/company/close.md) | [Elevated Error Rate](https://rewindex.com/company/close/incidents/7phfbg122162.md) | major | 2023-09-05 16:08 UTC | 2023-09-05 17:04 UTC | postmortem |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Actions, Pages, Pull Requests, Codespaces, API Requests, Issues, Webhooks and Packages](https://rewindex.com/company/github-copilot/incidents/smdz34v7j8q0.md) | major | 2023-09-05 16:30 UTC | 2023-09-05 17:01 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Actions, Pages, Pull Requests, Codespaces, API Requests, Issues, Webhooks and Packages](https://rewindex.com/company/github/incidents/smdz34v7j8q0.md) | major | 2023-09-05 16:30 UTC | 2023-09-05 17:01 UTC | resolved |
| [Matillion](https://rewindex.com/company/matillion.md) | [Hub:  Users may be experiencing intermittent issues logging into Matillion Hub](https://rewindex.com/company/matillion/incidents/2jw0fkhc9508.md) | major | 2023-09-05 17:02 UTC | 2023-09-05 17:29 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Performance degradation causing partial outage](https://rewindex.com/company/gorgias/incidents/fvp9zd1gkw89.md) | major | 2023-09-05 22:13 UTC | 2023-09-06 05:16 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US West (Oregon): INC0091594](https://rewindex.com/company/snowflake/incidents/6d594mbq4v93.md) | major | 2023-09-05 23:00 UTC | 2023-09-06 05:05 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Philippines SMS - Delivery Degradation towards Globe Telecom](https://rewindex.com/company/vonage/incidents/rwtngpk0w9n6.md) | minor | 2023-09-05 03:09 UTC | 2023-09-05 05:31 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Actions](https://rewindex.com/company/github-copilot/incidents/w01m57lwx8r3.md) | minor | 2023-09-05 03:18 UTC | 2023-09-05 03:27 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Actions](https://rewindex.com/company/github/incidents/w01m57lwx8r3.md) | minor | 2023-09-05 03:18 UTC | 2023-09-05 03:27 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Indonesia SMS - Delivery degradation towards XL Network](https://rewindex.com/company/vonage/incidents/vmytfk6knptf.md) | minor | 2023-09-05 03:26 UTC | 2023-09-05 05:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay to XL Axiata Network in Indonesia](https://rewindex.com/company/twilio/incidents/xmggmwjqqzv8.md) | minor | 2023-09-05 03:55 UTC | 2023-09-05 06:44 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with API Requests, Pull Requests and Actions](https://rewindex.com/company/github-copilot/incidents/c8zjb9351hlc.md) | minor | 2023-09-05 04:17 UTC | 2023-09-05 05:10 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with API Requests, Pull Requests and Actions](https://rewindex.com/company/github/incidents/c8zjb9351hlc.md) | minor | 2023-09-05 04:17 UTC | 2023-09-05 05:10 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Git Operations and Actions](https://rewindex.com/company/github-copilot/incidents/frdfpnnt85s8.md) | minor | 2023-09-05 06:59 UTC | 2023-09-05 14:19 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Git Operations and Actions](https://rewindex.com/company/github/incidents/frdfpnnt85s8.md) | minor | 2023-09-05 06:59 UTC | 2023-09-05 14:19 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Department calls are experiencing ring duration issue](https://rewindex.com/company/dialpad/incidents/hqpyk6rxyl68.md) | minor | 2023-09-05 09:03 UTC | 2023-09-05 17:40 UTC | resolved |
| [Speechmatics](https://rewindex.com/company/speechmatics.md) | [Batch SaaS -  job processing regression and version rollback](https://rewindex.com/company/speechmatics/incidents/kjjms5rfcjww.md) | minor | 2023-09-05 09:23 UTC | 2023-09-05 09:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To Orange Network In Cameroon](https://rewindex.com/company/twilio/incidents/9h4nds9tn376.md) | minor | 2023-09-05 10:36 UTC | 2023-09-07 03:38 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[BareMetal\] - Network operation are not available on Dedibox servers and Elastic Metal](https://rewindex.com/company/scaleway/incidents/n8m4r6nftqlc.md) | minor | 2023-09-05 10:37 UTC | 2023-09-21 12:13 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Xero - Some customers experiencing performance issues](https://rewindex.com/company/xero/incidents/fldjgsb86hjs.md) | minor | 2023-09-05 10:42 UTC | 2023-09-05 12:04 UTC | resolved |
| [Wix](https://rewindex.com/company/wix.md) | [RESOLVED: Reduced performance for Velo by Wix in the EU region](https://rewindex.com/company/wix/incidents/x3fcrv9vrm3k.md) | minor | 2023-09-05 14:15 UTC | 2023-09-05 14:46 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/kf9v1rs91ngg.md) | minor | 2023-09-05 15:27 UTC | 2023-09-06 04:34 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[TEM\]- Microsoft Blacklist](https://rewindex.com/company/scaleway/incidents/yhlqdsr7yyjq.md) | minor | 2023-09-05 16:50 UTC | 2023-09-21 13:42 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Error loading apps in control panel](https://rewindex.com/company/bigcommerce/incidents/k0dw9dvzc9m3.md) | minor | 2023-09-05 16:52 UTC | 2023-09-05 17:23 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Pakistan - Jazz](https://rewindex.com/company/sinch/incidents/3t6s11f9791t.md) | minor | 2023-09-05 17:12 UTC | 2023-09-05 17:43 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Trace UI Errors in US and EU Regions](https://rewindex.com/company/new-relic/incidents/5zhsjd9y966q.md) | minor | 2023-09-05 18:08 UTC | 2023-09-05 18:37 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Page Timeout Errors](https://rewindex.com/company/vanta/incidents/gtnq5wl9w14h.md) | minor | 2023-09-05 18:24 UTC | 2023-09-05 19:24 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/cf53xjlw8npv.md) | minor | 2023-09-05 19:46 UTC | 2023-09-05 23:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays to T-Mobile in the US From a Subset of Long Codes](https://rewindex.com/company/twilio/incidents/rxphdtzsq142.md) | minor | 2023-09-05 20:06 UTC | 2023-09-06 10:28 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Missing or incorrect road closure data for Traffic V1 API and Matrix API](https://rewindex.com/company/mapbox/incidents/922lrnzt9lvl.md) | minor | 2023-09-05 21:00 UTC | 2023-09-05 23:59 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Chat and incoming call notifications suffering from delays](https://rewindex.com/company/dialpad/incidents/8mdzdmswj8mb.md) | minor | 2023-09-05 21:28 UTC | 2023-09-05 21:50 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Chat and incoming call notifications suffering from delays](https://rewindex.com/company/dialpad/incidents/tc7pw4kk44b5.md) | minor | 2023-09-05 21:59 UTC | 2023-09-06 01:10 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Optimizer processing delays](https://rewindex.com/company/bunny-net/incidents/hljhbz39rfrl.md) | minor | 2023-09-05 22:11 UTC | 2023-09-05 22:59 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our login flow.](https://rewindex.com/company/monday-com/incidents/048c6bygwylq.md) | minor | 2023-09-05 22:27 UTC | 2023-09-05 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Unauthorized Sessions Will Encounter an Endless Spinner](https://rewindex.com/company/twilio/incidents/z3v3rc12vy4x.md) | minor | 2023-09-05 22:35 UTC | 2023-09-06 00:24 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Customers may be experiencing slowness in their Gusto accounts.](https://rewindex.com/company/gusto/incidents/t7yyjmbpfmpm.md) | minor | 2023-09-05 22:51 UTC | 2023-09-06 00:12 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [Customers on EU (Ireland) experience delay with metrics processing](https://rewindex.com/company/coralogix/incidents/6dxr03xypznq.md) | none | 2023-09-05 09:57 UTC | 2023-09-05 11:33 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Issue with plans](https://rewindex.com/company/hotjar/incidents/84w8ycdsjfd9.md) | none | 2023-09-05 11:46 UTC | 2023-09-05 15:13 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Sending Delays in US region](https://rewindex.com/company/mailgun/incidents/k79pqtfc7mlw.md) | none | 2023-09-05 12:16 UTC | 2023-09-05 13:13 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Errors when making subscription changes](https://rewindex.com/company/xero/incidents/bfs5h7zgvx48.md) | none | 2023-09-05 13:20 UTC | 2023-09-06 00:16 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion Delay](https://rewindex.com/company/mixpanel/incidents/bgbxhh9rdpw9.md) | none | 2023-09-05 13:34 UTC | 2023-09-06 00:15 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Expenses - Unable to pay approved expenses](https://rewindex.com/company/xero/incidents/98vnlrgm8r6b.md) | none | 2023-09-05 13:54 UTC | 2023-09-05 16:33 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [GitHub Webhooks](https://rewindex.com/company/v0/incidents/n7pcjqx69b46.md) | none | 2023-09-05 16:52 UTC | 2023-09-05 17:16 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [GitHub Webhooks](https://rewindex.com/company/vercel/incidents/n7pcjqx69b46.md) | none | 2023-09-05 16:52 UTC | 2023-09-05 17:16 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas Serverless: some serverless instances are not accessible in GCP US Central and AWS US East 1](https://rewindex.com/company/mongodb-atlas/incidents/5b41br32xhq4.md) | none | 2023-09-05 20:00 UTC | 2023-09-05 20:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SSL Link Redirection Latency](https://rewindex.com/company/twilio/incidents/kgsdrc01zxgk.md) | none | 2023-09-05 20:04 UTC | 2023-09-05 20:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated Number of 5XX Errors on the Creation and Validation of Verifications](https://rewindex.com/company/twilio/incidents/18gnjkm1qql5.md) | none | 2023-09-05 21:44 UTC | 2023-09-05 21:44 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Degraded Query Performance](https://rewindex.com/company/heap/incidents/d0y5w8k3t9vs.md) | none | 2023-09-05 21:50 UTC | 2023-09-06 14:14 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Intermittent UK Calling Incident](https://rewindex.com/company/bandwidth/incidents/qscgwv92gg9p.md) | major | 2023-08-30 17:45 UTC | 2023-09-11 19:53 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Single managed\_db instance shard unavailable](https://rewindex.com/company/retool/incidents/6035xj5d7lxc.md) | major | 2023-09-04 15:26 UTC | 2023-09-07 15:11 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Some iOS users may experience slow loading in Canva pages and designs](https://rewindex.com/company/canva/incidents/ymyr4ntq2y11.md) | minor | 2023-08-30 01:50 UTC | 2023-09-05 03:04 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Subsea Fiber Faults](https://rewindex.com/company/digitalocean/incidents/0yj0wwt12hfc.md) | minor | 2023-08-30 23:27 UTC | 2023-09-12 15:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Movicel Network in Angola](https://rewindex.com/company/twilio/incidents/vyqm8qh2tp6n.md) | minor | 2023-09-02 00:29 UTC | 2023-09-05 13:47 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Live Chat\]- live chat unavailability](https://rewindex.com/company/scaleway/incidents/g6841x3q43l4.md) | minor | 2023-09-02 12:19 UTC | 2023-09-05 09:18 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/3y40d9pkf496.md) | minor | 2023-09-04 17:30 UTC | 2023-09-05 06:13 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Brazil SMS - Latency affecting Claro Brazil delivery receipts](https://rewindex.com/company/vonage/incidents/wwr5yrkbf1m9.md) | minor | 2023-09-04 18:18 UTC | 2023-09-05 05:12 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [crates.io](https://rewindex.com/company/crates-io.md) | [\[Scheduled\] crates.io database maintenance](https://rewindex.com/company/crates-io/incidents/vpnlbhmm5vww.md) | maintenance | 2023-09-05 00:57 UTC | 2023-09-05 01:28 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] El Salvador SMS - Maintenance affecting Tigo El Salvador](https://rewindex.com/company/vonage/incidents/r8dqm489l8jh.md) | maintenance | 2023-09-05 05:00 UTC | 2023-09-05 11:00 UTC | resolved |
| [Wiz](https://rewindex.com/company/wiz.md) | [\[Scheduled\] Database upgrade (EU2)](https://rewindex.com/company/wiz/incidents/w22gykrsccvy.md) | maintenance | 2023-09-05 07:00 UTC | 2023-09-05 08:13 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/vonage/incidents/bdx2b86s3gpw.md) | maintenance | 2023-09-05 10:00 UTC | 2023-09-05 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] UK SMS Carrier Maintenance - BT](https://rewindex.com/company/twilio/incidents/6rx519d108fz.md) | maintenance | 2023-09-05 15:01 UTC | 2023-09-06 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Belgium SMS Carrier Maintenance - VOOmobile](https://rewindex.com/company/twilio/incidents/mfhgzxk7q83x.md) | maintenance | 2023-09-05 20:00 UTC | 2023-09-06 01:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE](https://rewindex.com/company/twilio/incidents/mcd1tb8gdjt2.md) | maintenance | 2023-09-05 21:00 UTC | 2023-09-06 04:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Italy Account Security Carrier Partner Maintenance - Wind (Tre)](https://rewindex.com/company/twilio/incidents/dc5smd0k4yjr.md) | maintenance | 2023-09-05 21:00 UTC | 2023-09-05 23:00 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [\[Scheduled\] Sending Domains API - US region](https://rewindex.com/company/sparkpost/incidents/khm5dmctbw9r.md) | maintenance | 2023-09-05 23:00 UTC | 2023-09-05 23:35 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/dropbox/incidents/742qr2dzl7ws.md) | maintenance | 2023-09-05 23:00 UTC | 2023-09-06 00:01 UTC | resolved |

## Cite this

57 vendor-reported incidents started on 2023-09-05 (UTC) across 37 vendors, 15 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-09-05
- Citation: Rewindex daily outage roundup, “Outages on September 5, 2023” (2023-09-05 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-09-05 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 5, 2023 (2023-09-05)](https://rewindex.com/outages/2023-09-05)`


---
Canonical: https://rewindex.com/outages/2023-09-05 · Markdown: https://rewindex.com/outages/2023-09-05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:08:10.072Z