# Outages on August 13, 2023 (UTC)

> 4 incidents started on August 13, 2023 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Confluent); 7 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-08-13
Last updated: 2023-08-14T04:04:00Z

- Incidents started: 4 (major/critical: 1, other: 3) across 4 vendors
- Still open from earlier days: 7 · Maintenance windows: 0 · Detected outage events: 0
- By vendor impact label: major 1, minor 2, none 1
- Previous day with incidents: [2023-08-12](https://rewindex.com/outages/2023-08-12.md) · Next: [2023-08-14](https://rewindex.com/outages/2023-08-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Confluent](https://rewindex.com/company/confluent.md) | [Applications may experience failures when attempting to connect to Basic and Standard clusters in AWS us-east2](https://rewindex.com/company/confluent/incidents/4zq4ncqbn4t0.md) | major | 2023-08-13 04:39 UTC | 2023-08-13 13:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Digicel Network in Papua New Guinea](https://rewindex.com/company/twilio/incidents/6skc9n22nkp7.md) | minor | 2023-08-13 11:24 UTC | 2023-08-14 04:04 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: XPM - customers may be experiencing degraded performance](https://rewindex.com/company/xero/incidents/nlsgrgrsnsrn.md) | minor | 2023-08-13 23:28 UTC | 2023-08-13 23:48 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Degraded Performance](https://rewindex.com/company/help-scout/incidents/826rz650dh61.md) | none | 2023-08-13 00:09 UTC | 2023-08-13 00:09 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Grain](https://rewindex.com/company/grain.md) | [Recorder failing to join some Meet meetings](https://rewindex.com/company/grain/incidents/wnwvc8vypvs5.md) | critical | 2023-08-08 06:51 UTC | 2024-01-19 17:41 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Intermittent Errors](https://rewindex.com/company/smartsheet/incidents/kj92tp6lhd5f.md) | major | 2023-08-12 23:34 UTC | 2023-08-13 02:28 UTC | resolved |
| [Ashby](https://rewindex.com/company/ashby.md) | [All-in-One: E-Signature Signer Order Issues](https://rewindex.com/company/ashby/incidents/zsrxsrbgj2ms.md) | minor | 2023-08-09 01:30 UTC | 2023-09-06 13:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to T-Mobile Network in US over Subset of Short Codes](https://rewindex.com/company/twilio/incidents/k2ym2lshxt4x.md) | minor | 2023-08-09 05:11 UTC | 2023-08-18 16:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue with A2P Brand Registration not Populating Failure Reasons](https://rewindex.com/company/twilio/incidents/mnnfb8gmbvdd.md) | minor | 2023-08-09 23:20 UTC | 2023-08-14 09:28 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Performance degradation with a third-party service provider in Africa](https://rewindex.com/company/akamai/incidents/t8qtlmsjwf5p.md) | minor | 2023-08-10 15:01 UTC | 2023-10-05 14:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Glacier\] Switch down in DC4](https://rewindex.com/company/scaleway/incidents/m41s6sk0rl2h.md) | minor | 2023-08-12 04:26 UTC | 2023-08-16 08:52 UTC | resolved |

## Cite this

4 vendor-reported incidents started on 2023-08-13 (UTC) across 4 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-08-13
- Citation: Rewindex daily outage roundup, “Outages on August 13, 2023” (2023-08-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-08-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 13, 2023 (2023-08-13)](https://rewindex.com/outages/2023-08-13)`


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Canonical: https://rewindex.com/outages/2023-08-13 · Markdown: https://rewindex.com/outages/2023-08-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:41.225Z