# Outages on July 18, 2023 (UTC)

> 42 incidents started on July 18, 2023 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Red Hat (incl. Quay.io), Runway, Airtable); 14 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-07-18
Last updated: 2023-07-25T14:36:00Z

- Incidents started: 42 (major/critical: 7, other: 35) across 28 vendors
- Still open from earlier days: 14 · Maintenance windows: 17 · Detected outage events: 0
- By vendor impact label: critical 3, major 4, minor 28, none 7
- Previous day with incidents: [2023-07-17](https://rewindex.com/outages/2023-07-17.md) · Next: [2023-07-19](https://rewindex.com/outages/2023-07-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [access.redhat.com / Support Cases](https://rewindex.com/company/red-hat/incidents/fkjzl0v3l4bk.md) | critical | 2023-07-18 14:44 UTC | 2023-07-18 16:17 UTC | resolved |
| [Runway](https://rewindex.com/company/runway.md) | [Cloud provider outage leading to critical errors across app.runwayml.com](https://rewindex.com/company/runway/incidents/nylxt5gymwqd.md) | critical | 2023-07-18 17:10 UTC | 2023-07-18 17:36 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Airtable down - July 18, 2023](https://rewindex.com/company/airtable/incidents/yvm3gxx3d26w.md) | critical | 2023-07-18 18:33 UTC | 2023-07-18 19:18 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [DocuSign integration failing to pull access-related data](https://rewindex.com/company/vanta/incidents/jyyqxb9sr2vk.md) | major | 2023-07-18 13:06 UTC | 2023-07-27 23:00 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Pipelines erroring due to unable to pull images](https://rewindex.com/company/bitbucket/incidents/xkkk20jxjjkn.md) | major | 2023-07-18 17:37 UTC | 2023-07-18 18:12 UTC | resolved |
| [Dremio](https://rewindex.com/company/dremio.md) | [Database Connectivity](https://rewindex.com/company/dremio/incidents/gjqrzjh9j176.md) | major | 2023-07-18 22:42 UTC | 2023-07-18 22:42 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Some free-tier Postgres DBs are unavailable](https://rewindex.com/company/render/incidents/5gsjhsmh1vz0.md) | major | 2023-07-18 23:38 UTC | 2023-07-19 00:41 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Elevated Whisper Error Rates](https://rewindex.com/company/deepgram/incidents/lw7n9ns63vrh.md) | minor | 2023-07-18 01:21 UTC | 2023-07-18 01:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Ooredoo (Wataniya) Network in Palestine](https://rewindex.com/company/twilio/incidents/tj8s96w3xrh5.md) | minor | 2023-07-18 01:28 UTC | 2023-07-18 10:57 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Portugal SMS - degradation of Inbound SMS towards Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/snly9qs153z6.md) | minor | 2023-07-18 02:06 UTC | 2023-07-18 04:46 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [AU: Payroll - Some customers are unable load the employee list and reports](https://rewindex.com/company/xero/incidents/jyr5r4ct60z6.md) | minor | 2023-07-18 02:37 UTC | 2023-07-18 05:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Push Notification Failures When Using Conversations](https://rewindex.com/company/twilio/incidents/c9qczfr519rr.md) | minor | 2023-07-18 04:29 UTC | 2023-07-18 06:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Authy Desktop for Windows Version 2.4.0 Crashes for Some Users](https://rewindex.com/company/twilio/incidents/xdnbc1rjp8d9.md) | minor | 2023-07-18 05:01 UTC | 2023-07-18 08:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telenor Network in Pakistan](https://rewindex.com/company/twilio/incidents/8sss7jnsvdmv.md) | minor | 2023-07-18 08:58 UTC | 2023-07-18 12:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Orange Network in France](https://rewindex.com/company/twilio/incidents/790y4mkm4mx7.md) | minor | 2023-07-18 09:21 UTC | 2023-07-18 12:12 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue France - Orange France](https://rewindex.com/company/sinch/incidents/z6pcdj2x8vqz.md) | minor | 2023-07-18 09:27 UTC | 2023-07-18 11:17 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [France SMS - Delivery degradation towards Orange network](https://rewindex.com/company/vonage/incidents/pj8sxs8hz21h.md) | minor | 2023-07-18 09:39 UTC | 2023-07-18 11:31 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA SMS - Degradation affecting subset of Toll Free Numbers traffic towards US-VOIP](https://rewindex.com/company/vonage/incidents/wyv0nx2k7091.md) | minor | 2023-07-18 12:50 UTC | 2023-07-18 16:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to MTN Network in Sudan](https://rewindex.com/company/twilio/incidents/x6qwyp2tvzc8.md) | minor | 2023-07-18 13:07 UTC | 2023-07-18 23:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Message Delivery Delays to Econet Network in Zimbabwe](https://rewindex.com/company/twilio/incidents/dgpnwgwhkdkr.md) | minor | 2023-07-18 13:30 UTC | 2023-07-19 15:30 UTC | resolved |
| [Secureframe](https://rewindex.com/company/secureframe.md) | [Azure Cloud integrations not connecting](https://rewindex.com/company/secureframe/incidents/3s94pzvnswy5.md) | minor | 2023-07-18 13:38 UTC | 2023-07-18 14:00 UTC | resolved |
| [Mattermost](https://rewindex.com/company/mattermost.md) | [Incident with rendering old uploaded attachments](https://rewindex.com/company/mattermost/incidents/jwrbcqkmn98b.md) | minor | 2023-07-18 14:32 UTC | 2023-07-20 13:50 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[RPN\] - Switch restarted in Room 1 - Rack C53 - DC5.](https://rewindex.com/company/scaleway/incidents/gmvt1xf0z229.md) | minor | 2023-07-18 14:36 UTC | 2023-07-26 14:58 UTC | resolved |
| [CockroachDB](https://rewindex.com/company/cockroachdb.md) | [Intermittent failures when creating CC dedicated clusters on Azure](https://rewindex.com/company/cockroachdb/incidents/4p898khymt63.md) | minor | 2023-07-18 15:15 UTC | 2023-07-18 16:14 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Git Operations and Pull Requests](https://rewindex.com/company/github-copilot/incidents/shbq71s0g00z.md) | minor | 2023-07-18 15:44 UTC | 2023-07-18 16:44 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Git Operations and Pull Requests](https://rewindex.com/company/github/incidents/shbq71s0g00z.md) | minor | 2023-07-18 15:44 UTC | 2023-07-18 16:44 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Intermittent GitHub Login Issues Due to Rate Limit Errors](https://rewindex.com/company/v0/incidents/tp22kxv7rfcm.md) | minor | 2023-07-18 15:53 UTC | 2023-07-21 15:16 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Intermittent GitHub Login Issues Due to Rate Limit Errors](https://rewindex.com/company/vercel/incidents/tp22kxv7rfcm.md) | minor | 2023-07-18 15:53 UTC | 2023-07-21 15:16 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [API docs site (apidocs.launchdarkly.com) is inaccessible](https://rewindex.com/company/launchdarkly/incidents/tzkqyj3py90d.md) | minor | 2023-07-18 17:06 UTC | 2023-07-18 17:21 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Pakistan SMS - Degradation to Telenor Pakistan](https://rewindex.com/company/vonage/incidents/t8cw2zv6fstt.md) | minor | 2023-07-18 17:12 UTC | 2023-07-19 02:45 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Cloudfront 421 Errors](https://rewindex.com/company/circleci/incidents/1zp81dvwj7yp.md) | minor | 2023-07-18 17:12 UTC | 2023-07-18 18:01 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers can't run payroll for commission-only employees](https://rewindex.com/company/quickbooks-online/incidents/62lsfrfvllnp.md) | minor | 2023-07-18 17:23 UTC | 2023-07-18 18:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Expresso Network in Senegal](https://rewindex.com/company/twilio/incidents/pmcs90gtc9m9.md) | minor | 2023-07-18 18:56 UTC | 2023-07-19 00:58 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Sierra Leone - Africell](https://rewindex.com/company/sinch/incidents/bdprd1ff00d0.md) | minor | 2023-07-18 21:25 UTC | 2023-07-19 18:55 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Germany - Lycamobile Germany](https://rewindex.com/company/sinch/incidents/090kh59zqy5r.md) | minor | 2023-07-18 22:30 UTC | 2023-07-18 23:55 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Survey responses are not seen in Slack](https://rewindex.com/company/hotjar/incidents/ns6zgq1630vr.md) | none | 2023-07-18 13:14 UTC | 2023-07-18 15:29 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Timeout issues in billing apis and pages](https://rewindex.com/company/elastic-cloud/incidents/bpr58n8bkqk2.md) | none | 2023-07-18 13:50 UTC | 2023-07-18 15:46 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [Elevated errors for sign up page](https://rewindex.com/company/claude/incidents/gy6zjzf1f719.md) | none | 2023-07-18 14:14 UTC | 2023-07-18 14:18 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [Elevated errors for sign up page](https://rewindex.com/company/anthropic/incidents/gy6zjzf1f719.md) | none | 2023-07-18 14:14 UTC | 2023-07-18 14:18 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[LB\] LBs unreachable after VPC migration](https://rewindex.com/company/scaleway/incidents/vpjq419cq87m.md) | none | 2023-07-18 14:15 UTC | 2023-07-26 14:57 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Survey preview is not showing](https://rewindex.com/company/hotjar/incidents/wl5mr6sz2b2k.md) | none | 2023-07-18 14:19 UTC | 2023-07-18 16:35 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Loki: Error Expanding Log Lines](https://rewindex.com/company/grafana-cloud/incidents/lhtxqj4kzqf3.md) | none | 2023-07-18 14:57 UTC | 2023-07-18 17:11 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Frankfurt Block Storage Availability](https://rewindex.com/company/linode-akamai/incidents/v00bx0d14zd9.md) | critical | 2023-07-17 23:43 UTC | 2023-07-18 02:20 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth International Market Impairment - Brazil - Maceio](https://rewindex.com/company/bandwidth/incidents/ggyl6lxj79qn.md) | major | 2023-07-17 19:48 UTC | 2023-07-19 15:47 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue United Kingdom - Virgin Mobile](https://rewindex.com/company/sinch/incidents/rns7fcwh9kjf.md) | minor | 2023-07-14 16:39 UTC | 2023-07-21 10:24 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [United Kingdom SMS - Delivery Degradation towards United Kingdom Virgin network](https://rewindex.com/company/vonage/incidents/n1yl5v9y0qqz.md) | minor | 2023-07-14 17:06 UTC | 2023-07-18 08:16 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA SMS - Degradation affecting subset of Verify traffic towards US-VIRTUAL-BANDWIDTH](https://rewindex.com/company/vonage/incidents/zstwl55rnwpl.md) | minor | 2023-07-15 00:20 UTC | 2023-07-18 18:09 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBMAIL\] Sending and receiving issues](https://rewindex.com/company/scaleway/incidents/gb70v235q4nx.md) | minor | 2023-07-17 08:34 UTC | 2023-07-26 15:01 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBMAIL\] Error on webmail connection](https://rewindex.com/company/scaleway/incidents/93dq1wtf42ml.md) | minor | 2023-07-17 10:36 UTC | 2023-07-18 13:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Orange Network in Burkina Faso](https://rewindex.com/company/twilio/incidents/vr98z9wpt097.md) | minor | 2023-07-17 11:15 UTC | 2023-07-18 03:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Verification Errors for German Customers During Signup](https://rewindex.com/company/twilio/incidents/yy9jvc0mljv6.md) | minor | 2023-07-17 19:01 UTC | 2023-07-20 15:25 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Cloud Manager and API](https://rewindex.com/company/linode-akamai/incidents/y06v2v311tsy.md) | minor | 2023-07-17 19:51 UTC | 2023-07-18 01:21 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [Some users who use ADP to log in via Single Sign On (SSO) are encountering an error.](https://rewindex.com/company/lattice/incidents/rhcqcmcj2cyf.md) | minor | 2023-07-17 20:46 UTC | 2023-07-19 13:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Mexico - Izzi](https://rewindex.com/company/sinch/incidents/2pr2k627wqwg.md) | minor | 2023-07-17 21:49 UTC | 2023-07-18 15:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Vinaphone Network in Vietnam](https://rewindex.com/company/twilio/incidents/jw1l44nrgvgl.md) | minor | 2023-07-17 21:54 UTC | 2023-07-18 12:18 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\# MNOC-49216](https://rewindex.com/company/sinch/incidents/j639ngzx402z.md) | none | 2023-07-17 20:22 UTC | 2023-07-18 00:46 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three UK](https://rewindex.com/company/twilio/incidents/z45wdbbh0zmq.md) | maintenance | 2023-07-18 01:00 UTC | 2023-07-18 15:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Account Security Carrier Partner Maintenance - Multiple Countries](https://rewindex.com/company/twilio/incidents/r2t3bsh3dzm1.md) | maintenance | 2023-07-18 04:00 UTC | 2023-07-18 07:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[DBaaS\] - WAW RDB upgrade on MySQL and PostgreSQL](https://rewindex.com/company/scaleway/incidents/2jlldw7xqxyk.md) | maintenance | 2023-07-18 05:00 UTC | 2023-07-18 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] France Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/sbl3yf73xgjf.md) | maintenance | 2023-07-18 05:00 UTC | 2023-07-18 06:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/wzttgv85fs9p.md) | maintenance | 2023-07-18 09:00 UTC | 2023-07-18 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/ldf6vjtp0tm6.md) | maintenance | 2023-07-18 09:00 UTC | 2023-07-18 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/q9p32x067y7d.md) | maintenance | 2023-07-18 09:00 UTC | 2023-07-18 11:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Planned maintenance affecting Clearsky](https://rewindex.com/company/vonage/incidents/x4c3xw9pjh1y.md) | maintenance | 2023-07-18 09:00 UTC | 2023-07-18 11:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS and MMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/j2wvmwlkkj87.md) | maintenance | 2023-07-18 09:00 UTC | 2023-07-18 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/mbkzkpw57hz1.md) | maintenance | 2023-07-18 14:00 UTC | 2023-07-18 18:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10601](https://rewindex.com/company/sinch/incidents/l566464c6mf7.md) | maintenance | 2023-07-18 14:00 UTC | 2023-07-18 18:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - RE - SFR](https://rewindex.com/company/sinch/incidents/wrt4l7hbxcy4.md) | maintenance | 2023-07-18 18:31 UTC | 2023-07-18 23:30 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Maintenance - EU North (prod-eu-north-0) Region](https://rewindex.com/company/grafana-cloud/incidents/7pn110dhk4s5.md) | maintenance | 2023-07-18 20:45 UTC | 2023-07-18 23:45 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Maintenance - EU West (prod-eu-west-2) Region](https://rewindex.com/company/grafana-cloud/incidents/4n26hk0jflz7.md) | maintenance | 2023-07-18 20:45 UTC | 2023-07-18 23:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/bczwvkt4ygmt.md) | maintenance | 2023-07-18 21:00 UTC | 2023-07-19 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] New Zealand SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/45s0tg1phdfx.md) | maintenance | 2023-07-18 21:00 UTC | 2023-07-18 23:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Belarus SMS Carrier Maintenance - A1, MTS, Life](https://rewindex.com/company/twilio/incidents/5vyrm11llgjq.md) | maintenance | 2023-07-18 22:00 UTC | 2023-07-19 03:01 UTC | resolved |

## Cite this

42 vendor-reported incidents started on 2023-07-18 (UTC) across 28 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-07-18
- Citation: Rewindex daily outage roundup, “Outages on July 18, 2023” (2023-07-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-07-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 18, 2023 (2023-07-18)](https://rewindex.com/outages/2023-07-18)`


---
Canonical: https://rewindex.com/outages/2023-07-18 · Markdown: https://rewindex.com/outages/2023-07-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:39.835Z