# Outages on May 18, 2023 (UTC)

> 39 incidents started on May 18, 2023 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (Snowflake, Aircall, Bandwidth); 15 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-05-18
Last updated: 2023-05-22T16:48:00Z

- Incidents started: 39 (major/critical: 8, other: 31) across 23 vendors
- Still open from earlier days: 15 · Maintenance windows: 19 · Detected outage events: 0
- By vendor impact label: critical 1, major 7, minor 22, none 9
- Previous day with incidents: [2023-05-17](https://rewindex.com/outages/2023-05-17.md) · Next: [2023-05-19](https://rewindex.com/outages/2023-05-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [Azure - Central India (Pune): INC0084659](https://rewindex.com/company/snowflake/incidents/lghxxpdgbdvk.md) | critical | 2023-05-18 00:20 UTC | 2023-05-18 01:13 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Login Issues](https://rewindex.com/company/aircall/incidents/dt95r4kqn5dk.md) | major | 2023-05-18 08:45 UTC | 2023-05-18 09:22 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Possible Messaging Provisioning Failures](https://rewindex.com/company/bandwidth/incidents/578kd5lx627f.md) | major | 2023-05-18 13:10 UTC | 2023-05-18 14:57 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Volumes Availability and Downstream Services in FRA1](https://rewindex.com/company/digitalocean/incidents/q8m2ql93bwtj.md) | major | 2023-05-18 17:32 UTC | 2023-05-18 18:48 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Unavailability for Basic and Standard Kafka clusters in AWS eu-west-1](https://rewindex.com/company/confluent/incidents/0fh2spq56ww4.md) | major | 2023-05-18 17:36 UTC | 2023-05-18 18:38 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Snyk Code Timeouts and Connection issues](https://rewindex.com/company/snyk/incidents/57kc6z6fc66x.md) | major | 2023-05-18 20:48 UTC | 2023-05-19 16:33 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Hubdoc - Documents not publishing to Xero and other integrations](https://rewindex.com/company/xero/incidents/lszmpwplg4vx.md) | major | 2023-05-18 22:48 UTC | 2023-05-19 00:28 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Cloud Manager and API](https://rewindex.com/company/linode-akamai/incidents/jktcn59q3s4s.md) | major | 2023-05-18 23:28 UTC | 2023-05-19 00:57 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Certificate Provisioning Service (CPS) issues](https://rewindex.com/company/akamai/incidents/bf13wbw04259.md) | minor | 2023-05-18 01:22 UTC | 2023-05-18 02:08 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Certificate Provisioning Service (CPS) issues](https://rewindex.com/company/akamai/incidents/1l3jlbtntcqn.md) | minor | 2023-05-18 03:21 UTC | 2023-05-22 16:48 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [Data delays only for High frequent Logs for plans of more than 500GB in Europe region (coralogix.com) - all logs can be queried in Archive. No impact on alerts. ETA 15 min](https://rewindex.com/company/coralogix/incidents/7mffljmcpm5z.md) | minor | 2023-05-18 06:52 UTC | 2023-05-18 07:53 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - rDNS](https://rewindex.com/company/linode-akamai/incidents/595hjvty45h7.md) | minor | 2023-05-18 11:31 UTC | 2023-05-18 18:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Movicel Network in Angola](https://rewindex.com/company/twilio/incidents/lflct6xb402m.md) | minor | 2023-05-18 12:01 UTC | 2023-05-19 20:55 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Inbound/Outbound regular SMS/MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/8s1hnbf9tqq6.md) | minor | 2023-05-18 13:30 UTC | 2023-05-18 14:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Possible Dashboard Delays](https://rewindex.com/company/bandwidth/incidents/rcm2y6bwkvtp.md) | minor | 2023-05-18 14:24 UTC | 2023-05-18 16:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Zimbabwe Econet Network](https://rewindex.com/company/twilio/incidents/3frblm6kgrqs.md) | minor | 2023-05-18 14:24 UTC | 2023-05-18 19:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Congo Orange/Tigo Network](https://rewindex.com/company/twilio/incidents/qlml37c5z3zp.md) | minor | 2023-05-18 15:10 UTC | 2023-05-18 22:09 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Intermittent rendering errors](https://rewindex.com/company/imgix/incidents/lt3qb7q1hl1v.md) | minor | 2023-05-18 15:52 UTC | 2023-05-18 17:24 UTC | resolved |
| [Hex](https://rewindex.com/company/hex.md) | [Some projects failing to acquire new kernels](https://rewindex.com/company/hex/incidents/yvxy2dczddlb.md) | minor | 2023-05-18 15:55 UTC | 2023-05-18 17:14 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth International Market Impairment - Brazil - Salvador and Aracaju](https://rewindex.com/company/bandwidth/incidents/fw6570jwwmy5.md) | minor | 2023-05-18 16:38 UTC | 2023-05-21 22:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to a Subset of Destinations in UK Sub-Regions](https://rewindex.com/company/twilio/incidents/qtwszjt0jvd7.md) | minor | 2023-05-18 16:51 UTC | 2023-05-18 19:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue - US](https://rewindex.com/company/sinch/incidents/v0hg8m5hqv6m.md) | minor | 2023-05-18 17:47 UTC | 2023-05-18 19:39 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA SMS and MMS - Degradation affecting AT&T](https://rewindex.com/company/vonage/incidents/2kdkn9d78v8j.md) | minor | 2023-05-18 18:21 UTC | 2023-05-18 22:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS and MMS Delivery Delays to AT&T in the US](https://rewindex.com/company/twilio/incidents/l3hlnjty9d8t.md) | minor | 2023-05-18 18:23 UTC | 2023-05-18 21:51 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47917](https://rewindex.com/company/sinch/incidents/d69t58j00hks.md) | minor | 2023-05-18 19:57 UTC | 2023-05-18 22:47 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Alert Irregularities in US Region](https://rewindex.com/company/new-relic/incidents/nqkffphccx3y.md) | minor | 2023-05-18 22:09 UTC | 2023-05-18 22:37 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[HOSTING\] Email Outage](https://rewindex.com/company/scaleway/incidents/d5drb5dry4w5.md) | minor | 2023-05-18 22:56 UTC | 2023-05-19 09:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Flex, Programmable Voice Client JS, and SIP Registration Failures](https://rewindex.com/company/twilio/incidents/q8ykjgl8lfhn.md) | minor | 2023-05-18 23:20 UTC | 2023-05-19 02:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert](https://rewindex.com/company/twilio/incidents/xq7x2n737fm7.md) | minor | 2023-05-18 23:49 UTC | 2023-05-19 00:53 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Phone support unavailable due to Zendesk outage](https://rewindex.com/company/lever/incidents/vmcrxkm2xx4p.md) | minor | 2023-05-18 23:50 UTC | 2023-05-19 01:49 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Increased API request failures](https://rewindex.com/company/dropbox-sign/incidents/l0v3vjccr56z.md) | none | 2023-05-18 04:48 UTC | 2023-05-18 11:59 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Issue with Broadcast Service](https://rewindex.com/company/vonage/incidents/8vvqsc8k1558.md) | none | 2023-05-18 08:47 UTC | 2023-05-18 09:20 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Heatmap Screenshots are impacted by internal performance degradation](https://rewindex.com/company/hotjar/incidents/3mnn7j6c0vqn.md) | none | 2023-05-18 10:20 UTC | 2023-05-19 10:05 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Dropbox was not working as expected](https://rewindex.com/company/dropbox/incidents/mmhgt6cf2m7r.md) | none | 2023-05-18 14:35 UTC | 2023-05-18 14:35 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Hotjar Ask backend is not processing some data correctly](https://rewindex.com/company/hotjar/incidents/91z4y8hf8m0l.md) | none | 2023-05-18 15:17 UTC | 2023-05-19 10:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio Console JP1 Access Errors](https://rewindex.com/company/twilio/incidents/7d1b8qq26jlk.md) | none | 2023-05-18 15:53 UTC | 2023-05-18 16:11 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics Delays in the EU Region](https://rewindex.com/company/new-relic/incidents/gwj4xw3v0r2g.md) | none | 2023-05-18 19:00 UTC | 2023-05-18 19:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Azure - Failed User SSO Logins](https://rewindex.com/company/elastic-cloud/incidents/sgfjgybwgtjv.md) | none | 2023-05-18 21:25 UTC | 2023-05-18 21:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert](https://rewindex.com/company/twilio/incidents/9lbqxgf464vz.md) | none | 2023-05-18 23:46 UTC | 2023-05-19 00:52 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[HOSTING\]-FTP connection unreachable](https://rewindex.com/company/scaleway/incidents/0v6w477n1rlc.md) | major | 2023-05-16 18:00 UTC | 2023-06-16 10:34 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Partial Recurring Tests outage (EU and AU deployments)](https://rewindex.com/company/snyk/incidents/v815ps8ny0tj.md) | major | 2023-05-17 09:57 UTC | 2023-05-18 10:42 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [The issue has been identified](https://rewindex.com/company/canva/incidents/nnhgnjfjq8g7.md) | major | 2023-05-17 21:16 UTC | 2023-05-18 00:28 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/jgbgspn5gmjy.md) | minor | 2023-05-11 15:24 UTC | 2023-05-23 17:48 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Debugger is experiencing higher than normal latency](https://rewindex.com/company/segment/incidents/6n1yhwg09s3f.md) | minor | 2023-05-11 15:41 UTC | 2023-06-05 17:26 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Subsea Fiber Faults in the APAC region](https://rewindex.com/company/digitalocean/incidents/qbszx5q5dd19.md) | minor | 2023-05-12 16:52 UTC | 2023-05-28 19:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Etisalat Network in Niger](https://rewindex.com/company/twilio/incidents/kysssl59lvd8.md) | minor | 2023-05-15 08:10 UTC | 2023-05-20 11:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call quality issues to a Subset of Twilio UK Phone Numbers](https://rewindex.com/company/twilio/incidents/00073ypgd14t.md) | minor | 2023-05-15 14:24 UTC | 2023-05-18 22:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|\| TT\# MNOC-47901](https://rewindex.com/company/sinch/incidents/bppf3nsxj0fv.md) | minor | 2023-05-17 15:35 UTC | 2023-05-19 08:52 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Missing client usage data](https://rewindex.com/company/launchdarkly/incidents/b2cdx10d6skf.md) | minor | 2023-05-17 17:07 UTC | 2023-05-18 05:11 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT\# MNOC-47906](https://rewindex.com/company/sinch/incidents/7dt1n14w9byj.md) | minor | 2023-05-17 19:55 UTC | 2023-05-18 00:17 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Investigating issues deploying Builds](https://rewindex.com/company/v0/incidents/rn3z83ftyjnb.md) | minor | 2023-05-17 21:33 UTC | 2023-05-18 00:18 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Investigating issues deploying Builds](https://rewindex.com/company/vercel/incidents/rn3z83ftyjnb.md) | minor | 2023-05-17 21:33 UTC | 2023-05-18 00:18 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue New Zealand - Vodafone](https://rewindex.com/company/sinch/incidents/9cf733qzjgpg.md) | minor | 2023-05-17 22:59 UTC | 2023-05-18 01:21 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [New Zealand SMS - Delivery degradation and delays towards Vodafone](https://rewindex.com/company/vonage/incidents/v3f92lyp1zk2.md) | minor | 2023-05-17 23:37 UTC | 2023-05-18 01:51 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Emergency Network Maintenance - US-East (Newark)](https://rewindex.com/company/linode-akamai/incidents/bph47v6kmrg2.md) | maintenance | 2023-05-18 02:01 UTC | 2023-05-18 05:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/n39l4wt0wpfj.md) | maintenance | 2023-05-18 03:00 UTC | 2023-05-18 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US and Canada SMS and MMS Carrier partner Maintenance](https://rewindex.com/company/twilio/incidents/bnfd0c2z9syc.md) | maintenance | 2023-05-18 03:00 UTC | 2023-05-18 07:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers](https://rewindex.com/company/vonage/incidents/x7tjxnchj56m.md) | maintenance | 2023-05-18 03:00 UTC | 2023-05-18 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/gnp0mzcygcdw.md) | maintenance | 2023-05-18 04:00 UTC | 2023-05-18 10:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/rg4prkfhh6m0.md) | maintenance | 2023-05-18 05:00 UTC | 2023-05-19 14:01 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Emergency Maintenance affecting T-Mobile](https://rewindex.com/company/vonage/incidents/jzf5p0v71ql7.md) | maintenance | 2023-05-18 05:00 UTC | 2023-05-18 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/crklkbgb3zbt.md) | maintenance | 2023-05-18 06:00 UTC | 2023-05-18 10:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/q71b8szhx2rn.md) | maintenance | 2023-05-18 07:00 UTC | 2023-05-18 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - CA1 Site](https://rewindex.com/company/sinch/incidents/720r3m4x1x5p.md) | maintenance | 2023-05-18 08:01 UTC | 2023-05-18 11:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Canada SMS - Planned maintenance affecting messages sent using a subset of Short Codes](https://rewindex.com/company/vonage/incidents/cqd4ckkbg0gk.md) | maintenance | 2023-05-18 08:01 UTC | 2023-05-18 11:00 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] Registrar Scheduled Maintenance Notice](https://rewindex.com/company/dnsimple/incidents/l6szb3fhfr7y.md) | maintenance | 2023-05-18 12:01 UTC | 2023-05-18 18:01 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Emergency Network Maintenance - AP-South (Singapore)](https://rewindex.com/company/linode-akamai/incidents/qbfgcmkf2ddx.md) | maintenance | 2023-05-18 14:00 UTC | 2023-05-18 15:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Vietnam SMS Carrier Maintenance - Viettel](https://rewindex.com/company/twilio/incidents/vkz51nk8dz4z.md) | maintenance | 2023-05-18 17:00 UTC | 2023-05-18 21:01 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Vietnam SMS - Planned Maintenance affecting SMS for Viettel](https://rewindex.com/company/vonage/incidents/y5d4fkpldgqp.md) | maintenance | 2023-05-18 17:00 UTC | 2023-05-18 21:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Global Data Center Maintenance - Germany](https://rewindex.com/company/bandwidth/incidents/b34kprt5hmc2.md) | maintenance | 2023-05-18 18:00 UTC | 2023-05-18 20:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/0mfpccmmqxxv.md) | maintenance | 2023-05-18 18:00 UTC | 2023-05-18 20:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Kazakhstan SMS - Planned maintenance affecting Altel JSC and Tele2](https://rewindex.com/company/vonage/incidents/ljjjcqq73d7k.md) | maintenance | 2023-05-18 18:00 UTC | 2023-05-19 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/3dz5131nzvzd.md) | maintenance | 2023-05-18 20:00 UTC | 2023-05-19 02:00 UTC | resolved |

## Cite this

39 vendor-reported incidents started on 2023-05-18 (UTC) across 23 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-05-18
- Citation: Rewindex daily outage roundup, “Outages on May 18, 2023” (2023-05-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-05-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 18, 2023 (2023-05-18)](https://rewindex.com/outages/2023-05-18)`


---
Canonical: https://rewindex.com/outages/2023-05-18 · Markdown: https://rewindex.com/outages/2023-05-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:32:11.007Z