# Outages on May 1, 2023 (UTC) > 28 incidents started on May 1, 2023 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (MongoDB Atlas, Mezmo, Honeycomb); 9 more were still open from earlier days. Canonical: https://rewindex.com/outages/2023-05-01 Last updated: 2023-05-03T00:01:00Z - Incidents started: 28 (major/critical: 6, other: 22) across 21 vendors - Still open from earlier days: 9 · Maintenance windows: 6 · Detected outage events: 0 - By vendor impact label: critical 2, major 4, minor 15, none 7 - Previous day with incidents: [2023-04-30](https://rewindex.com/outages/2023-04-30.md) · Next: [2023-05-02](https://rewindex.com/outages/2023-05-02.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Cloud: Metrics data delayed, clusters may falsely appear down](https://rewindex.com/company/mongodb-atlas/incidents/1w5zmkgd1sws.md) | critical | 2023-05-01 17:43 UTC | 2023-05-01 20:38 UTC | resolved | | [Mezmo](https://rewindex.com/company/mezmo.md) | [The Web UI is not accessible](https://rewindex.com/company/mezmo/incidents/bbg739bwb0f9.md) | critical | 2023-05-01 20:18 UTC | 2023-05-01 20:27 UTC | postmortem | | [Honeycomb](https://rewindex.com/company/honeycomb.md) | [SLOs impaired](https://rewindex.com/company/honeycomb/incidents/c7lz8bkkr079.md) | major | 2023-05-01 05:13 UTC | 2023-05-01 06:18 UTC | resolved | | [Contentstack](https://rewindex.com/company/contentstack.md) | [Contentstack - AWS US - Delivery Services API Issue](https://rewindex.com/company/contentstack/incidents/bphbzdkwfbmf.md) | major | 2023-05-01 14:28 UTC | 2023-05-01 18:10 UTC | resolved | | [Dialpad](https://rewindex.com/company/dialpad.md) | [AI Transcription Service Disruption](https://rewindex.com/company/dialpad/incidents/bjn0yxcgrrgn.md) | major | 2023-05-01 17:41 UTC | 2023-05-01 22:34 UTC | resolved | | [Amplitude](https://rewindex.com/company/amplitude.md) | [Amplitude Website Outage](https://rewindex.com/company/amplitude/incidents/cj0sfpk4b0kh.md) | major | 2023-05-01 18:01 UTC | 2023-05-01 23:02 UTC | resolved | | [Baseten](https://rewindex.com/company/baseten.md) | [Model metrics UI is not rendering](https://rewindex.com/company/baseten/incidents/8th4bws7rgmd.md) | minor | 2023-05-01 00:03 UTC | 2023-05-01 00:19 UTC | resolved | | [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Experimentation metrics creation/modification unavailable for LaunchDarkly UI users](https://rewindex.com/company/launchdarkly/incidents/bw5dr9gc10gc.md) | minor | 2023-05-01 00:07 UTC | 2023-05-01 00:51 UTC | resolved | | [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [WhatsApp channels not receiving media messages](https://rewindex.com/company/messagebird-bird/incidents/r0xkk09ky6wp.md) | minor | 2023-05-01 12:43 UTC | 2023-05-01 12:53 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Togo Cell Network in Togo](https://rewindex.com/company/twilio/incidents/fbczgxzqbrmg.md) | minor | 2023-05-01 13:20 UTC | 2023-05-01 23:19 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue - Pakistan - Telenor](https://rewindex.com/company/sinch/incidents/8nkh338jws4c.md) | minor | 2023-05-01 13:38 UTC | 2023-05-02 06:01 UTC | resolved | | [imgix](https://rewindex.com/company/imgix.md) | [Intermittent 5xx errors](https://rewindex.com/company/imgix/incidents/hkbfjwhzp38v.md) | minor | 2023-05-01 14:20 UTC | 2023-05-01 15:35 UTC | postmortem | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Search Issues in Australian and European Region](https://rewindex.com/company/bigcommerce/incidents/v1460ktcty4r.md) | minor | 2023-05-01 15:59 UTC | 2023-05-01 16:47 UTC | resolved | | [Braze](https://rewindex.com/company/braze.md) | [Increased error rates for customers close to the San Jose region](https://rewindex.com/company/braze/incidents/gq2cz24swdmz.md) | minor | 2023-05-01 16:05 UTC | 2023-05-01 18:46 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Intermittent Issues to Associate Emergency Address to Phone Numbers](https://rewindex.com/company/twilio/incidents/mm427qhn9g52.md) | minor | 2023-05-01 17:08 UTC | 2023-05-01 20:13 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound/outbound SMS towards the US phone numbers : AT&T](https://rewindex.com/company/plivo/incidents/310ltdpms6xm.md) | minor | 2023-05-01 17:35 UTC | 2023-05-01 20:40 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Verizon Network in the U.S. for Small Subset of Phone Numbers via 10DLC](https://rewindex.com/company/twilio/incidents/q8tvmp5y29bk.md) | minor | 2023-05-01 18:35 UTC | 2023-05-02 19:25 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Zain Network in Iraq](https://rewindex.com/company/twilio/incidents/2stvtm9n6yj2.md) | minor | 2023-05-01 22:26 UTC | 2023-05-02 10:57 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Iraq - Zain](https://rewindex.com/company/sinch/incidents/9tx3gz46nhcw.md) | minor | 2023-05-01 22:46 UTC | 2023-05-02 09:21 UTC | resolved | | [Vonage](https://rewindex.com/company/vonage.md) | [Iraq SMS - Delivery degradation towards Zain](https://rewindex.com/company/vonage/incidents/lddh3y39v6tb.md) | minor | 2023-05-01 22:55 UTC | 2023-05-02 09:47 UTC | resolved | | [Xero](https://rewindex.com/company/xero.md) | [Customers experiencing slowness across Xero](https://rewindex.com/company/xero/incidents/kyhb2hyfy0hx.md) | minor | 2023-05-01 23:48 UTC | 2023-05-02 00:43 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47594](https://rewindex.com/company/sinch/incidents/s088svky376d.md) | none | 2023-05-01 00:29 UTC | 2023-05-01 01:29 UTC | resolved | | [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Deepgram API\] Elevated Error Rates](https://rewindex.com/company/deepgram/incidents/qz577998ctj5.md) | none | 2023-05-01 15:17 UTC | 2023-05-01 15:24 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\#MNOC-47603](https://rewindex.com/company/sinch/incidents/ck9pjgnprt6c.md) | none | 2023-05-01 15:50 UTC | 2023-05-02 00:57 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-47604](https://rewindex.com/company/sinch/incidents/cfg9668dglzj.md) | none | 2023-05-01 16:17 UTC | 2023-05-02 00:56 UTC | resolved | | [Sigma Computing](https://rewindex.com/company/sigma-computing.md) | [Application Server Outage](https://rewindex.com/company/sigma-computing/incidents/rgmzk0cs3l57.md) | none | 2023-05-01 19:00 UTC | 2023-05-01 19:00 UTC | resolved | | [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Subsea Fiber Faults in the APAC region](https://rewindex.com/company/digitalocean/incidents/4w1yx5p58p1t.md) | none | 2023-05-01 20:00 UTC | 2023-05-01 20:00 UTC | resolved | | [Airtable](https://rewindex.com/company/airtable.md) | [Errors when delivering webhooks to Airtable Automations](https://rewindex.com/company/airtable/incidents/66ss2dljddbn.md) | none | 2023-05-01 20:30 UTC | 2023-05-01 20:30 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [GCP outage in europe-west9](https://rewindex.com/company/mongodb-atlas/incidents/0t3d17vcb43r.md) | critical | 2023-04-26 08:35 UTC | 2023-05-02 14:36 UTC | resolved | | [Scaleway](https://rewindex.com/company/scaleway.md) | [Google Cloud region down in France affecting some services (Kapsule, payment, etc.)](https://rewindex.com/company/scaleway/incidents/d00wqvkj414n.md) | major | 2023-04-26 08:16 UTC | 2023-05-09 11:10 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [New orders are not searchable in Control Panel](https://rewindex.com/company/bigcommerce/incidents/gq621dcsh4gc.md) | major | 2023-04-26 14:50 UTC | 2023-05-01 15:07 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to MTN Network in Sudan](https://rewindex.com/company/twilio/incidents/xk988mfctq00.md) | minor | 2023-04-27 09:44 UTC | 2023-05-03 10:11 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and DLRs When Sending to Zain Network in Sudan](https://rewindex.com/company/twilio/incidents/hw02p6rtzklp.md) | minor | 2023-04-27 14:33 UTC | 2023-05-01 10:40 UTC | resolved | | [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Managed Database\] Instabilities](https://rewindex.com/company/scaleway/incidents/csjb17m3gzd3.md) | minor | 2023-04-28 08:13 UTC | 2023-07-20 07:53 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Sudani One Network in Sudan](https://rewindex.com/company/twilio/incidents/grmlg1w4wpg1.md) | minor | 2023-04-28 20:03 UTC | 2023-05-02 19:01 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telecel Network in Zimbabwe](https://rewindex.com/company/twilio/incidents/m6141tjlmnf3.md) | minor | 2023-04-30 22:55 UTC | 2023-05-01 18:25 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT\# MNOC-47591](https://rewindex.com/company/sinch/incidents/l73m196b1q59.md) | none | 2023-04-30 16:32 UTC | 2023-05-01 00:38 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Latvia SMS Carrier Maintenance - LMT GSM](https://rewindex.com/company/twilio/incidents/jj1js5mdphjv.md) | maintenance | 2023-05-01 04:00 UTC | 2023-05-01 07:00 UTC | resolved | | [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] Sunsetting archive CSV support in favor of the new Coralogix performance optimized format](https://rewindex.com/company/coralogix/incidents/dsvxfr25qz4d.md) | maintenance | 2023-05-01 07:05 UTC | 2023-05-01 13:12 UTC | resolved | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Linode Kubernetes Engine (LKE) Maintenance - Singapore](https://rewindex.com/company/linode-akamai/incidents/6fw28xbrjlt2.md) | maintenance | 2023-05-01 12:00 UTC | 2023-05-03 00:01 UTC | resolved | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Linode Kubernetes Engine (LKE) Maintenance - Sydney](https://rewindex.com/company/linode-akamai/incidents/cby231vxgwjf.md) | maintenance | 2023-05-01 12:00 UTC | 2023-05-03 00:01 UTC | resolved | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Linode Kubernetes Engine (LKE) Maintenance - Tokyo 2](https://rewindex.com/company/linode-akamai/incidents/6h012z5g13nh.md) | maintenance | 2023-05-01 12:00 UTC | 2023-05-03 00:01 UTC | resolved | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Linode Kubernetes Engine (LKE) Maintenance - Mumbai](https://rewindex.com/company/linode-akamai/incidents/1vnl0lk1w9xk.md) | maintenance | 2023-05-01 12:00 UTC | 2023-05-03 00:01 UTC | resolved | ## Cite this 28 vendor-reported incidents started on 2023-05-01 (UTC) across 21 vendors, 6 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2023-05-01 - Citation: Rewindex daily outage roundup, “Outages on May 1, 2023” (2023-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-05-01 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on May 1, 2023 (2023-05-01)](https://rewindex.com/outages/2023-05-01)` --- Canonical: https://rewindex.com/outages/2023-05-01 · Markdown: https://rewindex.com/outages/2023-05-01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:19.768Z