# Outages on April 3, 2023 (UTC)

> 39 incidents started on April 3, 2023 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Xero, Hotjar, Keeper); 7 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-04-03
Last updated: 2023-04-10T20:00:00Z

- Incidents started: 39 (major/critical: 4, other: 35) across 31 vendors
- Still open from earlier days: 7 · Maintenance windows: 12 · Detected outage events: 0
- By vendor impact label: major 4, minor 29, none 6
- Previous day with incidents: [2023-04-02](https://rewindex.com/outages/2023-04-02.md) · Next: [2023-04-04](https://rewindex.com/outages/2023-04-04.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Problems accessing Hubdoc](https://rewindex.com/company/xero/incidents/ckfmyybgfhx4.md) | major | 2023-04-03 10:09 UTC | 2023-04-03 11:51 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Insights is partially unavailable](https://rewindex.com/company/hotjar/incidents/krpp12m7k446.md) | major | 2023-04-03 12:50 UTC | 2023-04-03 15:25 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [Prompt for update on Browser Extension](https://rewindex.com/company/keeper/incidents/vgt8rbkx0c19.md) | major | 2023-04-03 16:11 UTC | 2023-04-03 16:11 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [Pulse Results not Accessible](https://rewindex.com/company/lattice/incidents/v9205g5v5nkb.md) | major | 2023-04-03 17:30 UTC | 2023-04-03 17:59 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Degraded performance impacting Search capabilities and signups](https://rewindex.com/company/confluence/incidents/bg6qjntdgqfl.md) | minor | 2023-04-03 02:54 UTC | 2023-04-03 03:08 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Degraded performance impacting Search capabilities and signups](https://rewindex.com/company/jira/incidents/sywv93pwdgcf.md) | minor | 2023-04-03 02:54 UTC | 2023-04-03 03:08 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Egypt - Telecom Egypt](https://rewindex.com/company/sinch/incidents/sq4s2h16phpm.md) | minor | 2023-04-03 07:42 UTC | 2023-04-04 11:13 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Egypt SMS - Delivery degradation towards Telecom Egypt network](https://rewindex.com/company/vonage/incidents/d3lp30zhy6xs.md) | minor | 2023-04-03 07:50 UTC | 2023-04-03 10:05 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Investigating issue with some instances becoming unreachable in "prod-us-central-4"](https://rewindex.com/company/grafana-cloud/incidents/h9g8sjr25sdn.md) | minor | 2023-04-03 08:40 UTC | 2023-04-03 13:57 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Norway - Telia and OneCall](https://rewindex.com/company/sinch/incidents/c8s1hd9007g0.md) | minor | 2023-04-03 08:42 UTC | 2023-04-03 10:40 UTC | resolved |
| [Runway](https://rewindex.com/company/runway.md) | [Increased demand leading some jobs to queue again](https://rewindex.com/company/runway/incidents/cnd118vhcxpm.md) | minor | 2023-04-03 09:21 UTC | 2023-04-03 19:27 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/z7ydgvzlw5ld.md) | minor | 2023-04-03 09:39 UTC | 2023-04-03 12:57 UTC | resolved |
| [Contentstack](https://rewindex.com/company/contentstack.md) | [Contentstack AWS US - Webhook Dispatcher Slowness issue](https://rewindex.com/company/contentstack/incidents/1dgdr4pwvk9r.md) | minor | 2023-04-03 11:14 UTC | 2023-04-03 13:48 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Platform - Messages API](https://rewindex.com/company/vonage/incidents/yjb32mh7rgl8.md) | minor | 2023-04-03 11:35 UTC | 2023-04-04 08:35 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To WE Network In Egypt](https://rewindex.com/company/twilio/incidents/9krypvtl8mx6.md) | minor | 2023-04-03 11:49 UTC | 2023-04-03 19:52 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Optimizely Campaign: Campaign APIs (REST, HTTP, SOAP)](https://rewindex.com/company/optimizely/incidents/b23nsgd8pxyf.md) | minor | 2023-04-03 12:00 UTC | 2023-04-03 12:00 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Connect - Degraded - Connect panel unavailable](https://rewindex.com/company/typeform/incidents/h7n4dc2x5ntt.md) | minor | 2023-04-03 12:36 UTC | 2023-04-03 16:22 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Ruby Gems projects failing to be imported or tested.](https://rewindex.com/company/snyk/incidents/1r1hr9d5kchh.md) | minor | 2023-04-03 12:51 UTC | 2023-04-04 08:41 UTC | resolved |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [We are currently investigating issues in our US-EAST-1 region.](https://rewindex.com/company/wasabi/incidents/mgq93ktrd8k9.md) | minor | 2023-04-03 13:15 UTC | 2023-04-03 13:54 UTC | resolved |
| [Contentstack](https://rewindex.com/company/contentstack.md) | [Contentstack AWS EU - Webhook Dispatcher Slowness issue](https://rewindex.com/company/contentstack/incidents/5mcg7zbyzncp.md) | minor | 2023-04-03 14:03 UTC | 2023-04-03 14:31 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-47035](https://rewindex.com/company/sinch/incidents/55gjn0p0rpjp.md) | minor | 2023-04-03 16:07 UTC | 2023-04-04 10:37 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound/outbound SMS toward the US phone numbers](https://rewindex.com/company/plivo/incidents/skbh72f9gl6f.md) | minor | 2023-04-03 16:42 UTC | 2023-04-03 18:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [5xx Errors for a Subset of Customers While Signing New Calls](https://rewindex.com/company/twilio/incidents/6fgcr8j4xl1x.md) | minor | 2023-04-03 16:56 UTC | 2023-04-03 20:30 UTC | resolved |
| [Rippling](https://rewindex.com/company/rippling.md) | [Issues loading Devices page](https://rewindex.com/company/rippling/incidents/n1h5yd5mmfc9.md) | minor | 2023-04-03 16:57 UTC | 2023-04-03 17:46 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Data Refresh Issues Impacting LTI](https://rewindex.com/company/lever/incidents/28dlkm7zlvs9.md) | minor | 2023-04-03 17:08 UTC | 2023-04-04 21:30 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Actions and Pages](https://rewindex.com/company/github-copilot/incidents/0d1bcqt29hm2.md) | minor | 2023-04-03 18:35 UTC | 2023-04-03 19:00 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Actions and Pages](https://rewindex.com/company/github/incidents/0d1bcqt29hm2.md) | minor | 2023-04-03 18:35 UTC | 2023-04-03 19:00 UTC | resolved |
| [AssemblyAI](https://rewindex.com/company/assemblyai.md) | [Longer than usual processing times](https://rewindex.com/company/assemblyai/incidents/l5chsbt4l0bl.md) | minor | 2023-04-03 18:55 UTC | 2023-04-03 19:24 UTC | resolved |
| [Secureframe](https://rewindex.com/company/secureframe.md) | [Degraded Performance: Manual Integration Sync, Test Refreshing](https://rewindex.com/company/secureframe/incidents/jbg2bf33cz74.md) | minor | 2023-04-03 19:45 UTC | 2023-04-03 20:33 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delayed AWS Metrics and Logs](https://rewindex.com/company/datadog/incidents/ylzw0j4d49q5.md) | minor | 2023-04-03 20:42 UTC | 2023-04-03 20:58 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Git Operations](https://rewindex.com/company/github-copilot/incidents/5nlnzt80fk7g.md) | minor | 2023-04-03 20:57 UTC | 2023-04-03 22:41 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Git Operations](https://rewindex.com/company/github/incidents/5nlnzt80fk7g.md) | minor | 2023-04-03 20:57 UTC | 2023-04-03 22:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay to Telkomsel Network in Indonesia](https://rewindex.com/company/twilio/incidents/zv8xfzg99wy9.md) | minor | 2023-04-03 22:33 UTC | 2023-04-03 22:54 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Degraded query performance in Azure eu-west-1](https://rewindex.com/company/influxdata/incidents/8xp107c468k0.md) | none | 2023-04-03 10:16 UTC | 2023-04-03 12:02 UTC | resolved |
| [ngrok](https://rewindex.com/company/ngrok.md) | [Globally degraded availability](https://rewindex.com/company/ngrok/incidents/7ytnn13d58d3.md) | none | 2023-04-03 16:20 UTC | 2023-04-03 16:40 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Increased delays on Jira Cloud and Jira Service Management Cloud integrations while creating/updating Opsgenie alerts in US region](https://rewindex.com/company/opsgenie/incidents/95dpwgh1l439.md) | none | 2023-04-03 17:34 UTC | 2023-04-03 17:34 UTC | postmortem |
| [Make](https://rewindex.com/company/make.md) | [Twitter app is down](https://rewindex.com/company/make/incidents/kk37sgh6xp08.md) | none | 2023-04-03 19:29 UTC | 2023-04-07 15:19 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Intermittent errors when loading some dynamic pages, the Webflow Designer and Dashboard](https://rewindex.com/company/webflow/incidents/7l4kh9jrwtxn.md) | none | 2023-04-03 19:30 UTC | 2023-04-03 19:30 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Unable To Load Reports Intermittently](https://rewindex.com/company/smartsheet/incidents/kqnbd2l7gphq.md) | none | 2023-04-03 20:36 UTC | 2023-04-03 21:52 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Connect.redhat.com - Terms and Conditions issue](https://rewindex.com/company/red-hat/incidents/frz6twwfy5zr.md) | major | 2023-03-31 20:24 UTC | 2023-04-03 17:17 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Renewals Issue](https://rewindex.com/company/red-hat/incidents/hh13q540w34f.md) | major | 2023-04-02 16:23 UTC | 2023-04-03 13:04 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Unable to re-connect disconnected Facebook integrations](https://rewindex.com/company/gorgias/incidents/25k4fwdjn8f3.md) | minor | 2023-03-29 17:21 UTC | 2023-04-03 08:50 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Order Management Flows are disabled for help centers and headless Shopify stores](https://rewindex.com/company/gorgias/incidents/gnsf1pxrhd1l.md) | minor | 2023-03-30 19:17 UTC | 2023-04-05 12:13 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Read Errors on loki-prod3 Cluster](https://rewindex.com/company/grafana-cloud/incidents/vxzgp1jc4576.md) | minor | 2023-03-31 15:18 UTC | 2023-04-04 13:49 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Delayed mobile app session ingestion for EU data center](https://rewindex.com/company/fullstory/incidents/zy5688mtr5pr.md) | minor | 2023-03-31 16:17 UTC | 2023-04-03 15:58 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Mexico SMS - degradation of preregistered and subset of outbound traffic towards networks in Mexico](https://rewindex.com/company/vonage/incidents/rsvz0r6cxjfc.md) | minor | 2023-04-02 17:44 UTC | 2023-04-03 00:01 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap](https://rewindex.com/company/heap.md) | [\[Scheduled\] Infrastructure Maintenance](https://rewindex.com/company/heap/incidents/jmbdrj6fzzny.md) | maintenance | 2023-04-03 03:00 UTC | 2023-04-03 04:32 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/tyrl88py1x44.md) | maintenance | 2023-04-03 05:00 UTC | 2023-04-03 11:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS - Emergency Maintenance affecting T-Mobile](https://rewindex.com/company/vonage/incidents/hvc69ygrymnz.md) | maintenance | 2023-04-03 05:00 UTC | 2023-04-03 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Global Account Security Carrier Partner Maintenance - Three UK](https://rewindex.com/company/twilio/incidents/41jlx4f5435w.md) | maintenance | 2023-04-03 15:00 UTC | 2023-04-04 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Indonesia SMS carrier maintenance - 3 (PT Hutchison CP Telecommunications)](https://rewindex.com/company/twilio/incidents/ln5f45t6qprg.md) | maintenance | 2023-04-03 16:01 UTC | 2023-04-03 17:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Singapore SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/nn6r20d1h9vf.md) | maintenance | 2023-04-03 19:02 UTC | 2023-04-03 23:00 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure West Europe](https://rewindex.com/company/jfrog/incidents/9my0m5j19lc7.md) | maintenance | 2023-04-03 19:45 UTC | 2023-04-04 06:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/l28ptsqrqm2s.md) | maintenance | 2023-04-03 20:00 UTC | 2023-04-27 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/syvfcjg7fkzc.md) | maintenance | 2023-04-03 20:00 UTC | 2023-04-04 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] France SMS Carrier Maintenance - Bouygues Telecom](https://rewindex.com/company/twilio/incidents/8jrk01wn42sn.md) | maintenance | 2023-04-03 21:01 UTC | 2023-04-04 04:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Belarus SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/zd5lx87s2x3s.md) | maintenance | 2023-04-03 22:01 UTC | 2023-04-04 03:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] France SMS - Planned maintenance affecting Bouygues](https://rewindex.com/company/vonage/incidents/8n72n0l0clk5.md) | maintenance | 2023-04-03 22:01 UTC | 2023-04-04 06:00 UTC | resolved |

## Cite this

39 vendor-reported incidents started on 2023-04-03 (UTC) across 31 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-04-03
- Citation: Rewindex daily outage roundup, “Outages on April 3, 2023” (2023-04-03 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-04-03 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 3, 2023 (2023-04-03)](https://rewindex.com/outages/2023-04-03)`


---
Canonical: https://rewindex.com/outages/2023-04-03 · Markdown: https://rewindex.com/outages/2023-04-03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:28.557Z