# Outages on January 21, 2023 (UTC)

> 17 incidents started on January 21, 2023 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Bandwidth, CockroachDB); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-01-21
Last updated: 2023-01-24T01:02:00Z

- Incidents started: 17 (major/critical: 3, other: 14) across 10 vendors
- Still open from earlier days: 6 · Maintenance windows: 4 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 12, none 2
- Previous day with incidents: [2023-01-20](https://rewindex.com/outages/2023-01-20.md) · Next: [2023-01-22](https://rewindex.com/outages/2023-01-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 330 - Evansville IN](https://rewindex.com/company/bandwidth/incidents/py78yj16s6pr.md) | critical | 2023-01-21 03:01 UTC | 2023-01-23 07:57 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment- 256 - Clarksburg, WV](https://rewindex.com/company/bandwidth/incidents/3b1pgfyhjrxz.md) | major | 2023-01-21 07:59 UTC | 2023-01-21 10:43 UTC | resolved |
| [CockroachDB](https://rewindex.com/company/cockroachdb.md) | [Serverless connection outage due to mismanaged certificates](https://rewindex.com/company/cockroachdb/incidents/k1qg1s52xqhy.md) | major | 2023-01-21 19:00 UTC | 2023-01-21 19:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers in Evansville, IN](https://rewindex.com/company/plivo/incidents/2pwtml1yhmd8.md) | minor | 2023-01-21 03:42 UTC | 2023-01-23 07:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Unable to Preserve Sender ID to All networks in Chile resulting to Inbound SMS failures to a Subset of Twilio Chile Phone Numbers](https://rewindex.com/company/twilio/incidents/cnrhythqf4sz.md) | minor | 2023-01-21 05:55 UTC | 2023-01-23 16:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Tcell Network in Tajikistan](https://rewindex.com/company/twilio/incidents/tzlbrpytrrrm.md) | minor | 2023-01-21 08:59 UTC | 2023-01-21 13:18 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issues Jersey - Telnet](https://rewindex.com/company/sinch/incidents/52t6fccm5w1f.md) | minor | 2023-01-21 09:11 UTC | 2023-01-21 11:35 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Telephony availability in India](https://rewindex.com/company/akamai/incidents/jm06v58m3hg9.md) | minor | 2023-01-21 10:19 UTC | 2023-01-21 21:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Tcell Network in Tajikistan](https://rewindex.com/company/twilio/incidents/hdqyl70zf8f3.md) | minor | 2023-01-21 15:07 UTC | 2023-01-22 15:47 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Message Delivery Delays in the EU Region](https://rewindex.com/company/mailgun/incidents/khj9slz0vsn3.md) | minor | 2023-01-21 15:42 UTC | 2023-01-21 16:54 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-45534](https://rewindex.com/company/sinch/incidents/ln3zk0pk4sb3.md) | minor | 2023-01-21 15:57 UTC | 2023-01-21 23:09 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Amplitude SQL Chart is unavailable](https://rewindex.com/company/amplitude/incidents/sh0j05dfrz1q.md) | minor | 2023-01-21 18:41 UTC | 2023-01-24 01:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays to US Carriers From a Small Subset of Short-Codes](https://rewindex.com/company/twilio/incidents/1x4xhl5sfkj2.md) | minor | 2023-01-21 19:42 UTC | 2023-01-21 23:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays to Cellcom in the US from a subset of Shortcodes](https://rewindex.com/company/twilio/incidents/9vgnhp90mzs1.md) | minor | 2023-01-21 20:44 UTC | 2023-01-21 23:22 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [US SMS - Degradation of messages sent using a subset of Short Codes](https://rewindex.com/company/vonage/incidents/3s6xskpym4kk.md) | minor | 2023-01-21 21:11 UTC | 2023-01-21 21:52 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Networking and Event Processing in LON1 and SFO3](https://rewindex.com/company/digitalocean/incidents/gqs64w2n3m66.md) | none | 2023-01-21 01:54 UTC | 2023-01-21 01:54 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Payments via Cloud Control Panel](https://rewindex.com/company/digitalocean/incidents/3mbcjwn5x3w6.md) | none | 2023-01-21 12:21 UTC | 2023-01-21 12:21 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365, DI SMS 365 (iSMS, SMSx) & DI MMS 365 (MM4 & MM7) \| Enterprise Messaging & Operator services \| Potential Delay in delivery of MO , MT and DLR \| MNOC-45427 / MNOC-45426 / MNOC-45424](https://rewindex.com/company/sinch/incidents/vthkd68c24m7.md) | minor | 2023-01-14 19:22 UTC | 2023-01-23 09:18 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Singapore Voice - Service Degradation between a subset of Singapore Long Virtual Numbers and Simba network](https://rewindex.com/company/vonage/incidents/rxr9d8g7dmcd.md) | minor | 2023-01-16 07:22 UTC | 2023-03-05 02:38 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Chile SMS - Degradation of Inbound SMS towards Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/hdh0l9b3gj6x.md) | minor | 2023-01-20 14:27 UTC | 2023-01-23 14:11 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [External Conversion Tracking Delay](https://rewindex.com/company/unbounce/incidents/41xhkk8vvp4s.md) | minor | 2023-01-20 23:21 UTC | 2023-01-21 00:11 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Scheduled maintenance - January 29th, 14:10 GMT](https://rewindex.com/company/snyk/incidents/91ts5ycvksh4.md) | none | 2023-01-17 14:57 UTC | 2023-01-29 20:04 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Unexpected Subscription Cancellation for Customers](https://rewindex.com/company/hotjar/incidents/9rzfqsgct2fz.md) | none | 2023-01-20 09:11 UTC | 2023-01-24 10:33 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 338 - Bloomington, IN](https://rewindex.com/company/bandwidth/incidents/y0drjvmm9vxm.md) | maintenance | 2023-01-21 05:00 UTC | 2023-01-21 11:01 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [\[Scheduled\] Scheduled Database Maintenance](https://rewindex.com/company/help-scout/incidents/fxn7vcsz55f1.md) | maintenance | 2023-01-21 15:01 UTC | 2023-01-21 16:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Global Account Security Carrier Partner Maintenance - Three UK](https://rewindex.com/company/twilio/incidents/g38f0py5qt1f.md) | maintenance | 2023-01-21 21:00 UTC | 2023-01-22 10:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI EMAIL 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \#PCRSDI-10270](https://rewindex.com/company/sinch/incidents/2d4lshhxg3b3.md) | maintenance | 2023-01-21 22:00 UTC | 2023-01-21 23:14 UTC | resolved |

## Cite this

17 vendor-reported incidents started on 2023-01-21 (UTC) across 10 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-01-21
- Citation: Rewindex daily outage roundup, “Outages on January 21, 2023” (2023-01-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-01-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 21, 2023 (2023-01-21)](https://rewindex.com/outages/2023-01-21)`


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Canonical: https://rewindex.com/outages/2023-01-21 · Markdown: https://rewindex.com/outages/2023-01-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T20:27:11.499Z