# Outages on January 20, 2023 (UTC)

> 28 incidents started on January 20, 2023 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Confluence, Expo, InfluxData (InfluxDB Cloud)); 13 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-01-20
Last updated: 2023-01-24T10:33:00Z

- Incidents started: 28 (major/critical: 6, other: 22) across 20 vendors
- Still open from earlier days: 13 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: critical 1, major 5, minor 14, none 8
- Previous day with incidents: [2023-01-19](https://rewindex.com/outages/2023-01-19.md) · Next: [2023-01-21](https://rewindex.com/outages/2023-01-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Confluence](https://rewindex.com/company/confluence.md) | [Confluence not accessible](https://rewindex.com/company/confluence/incidents/6jdy2658xtky.md) | critical | 2023-01-20 09:49 UTC | 2023-01-20 12:01 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [App Store Connect is unavailable, EAS Submit jobs for iOS apps are unsuccessful](https://rewindex.com/company/expo/incidents/r6cjkfs03j89.md) | major | 2023-01-20 01:48 UTC | 2023-01-20 06:12 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Query/Write delays in AWS EU-Central-1](https://rewindex.com/company/influxdata/incidents/0241nsh7f4l3.md) | major | 2023-01-20 06:53 UTC | 2023-01-20 07:35 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Slow Response Times](https://rewindex.com/company/substack/incidents/0q363hbdsh2l.md) | major | 2023-01-20 16:52 UTC | 2023-01-20 20:02 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Incident - 01/20/23](https://rewindex.com/company/airtable/incidents/h0pknwg5r1qn.md) | major | 2023-01-20 17:18 UTC | 2023-01-20 21:35 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Errors shown when attempting to take a survey](https://rewindex.com/company/surveymonkey/incidents/5wpxrdkh63vm.md) | major | 2023-01-20 17:30 UTC | 2023-01-20 17:34 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Third Party Incident: Degraded Performance](https://rewindex.com/company/greenhouse/incidents/z7rmldg04gk8.md) | minor | 2023-01-20 00:22 UTC | 2023-01-20 00:22 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Degraded Performance on Live Pages](https://rewindex.com/company/unbounce/incidents/sc8lyfp35ctt.md) | minor | 2023-01-20 01:08 UTC | 2023-01-20 02:41 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Degraded API Performance Impacting Reports for a Subset of Projects](https://rewindex.com/company/mixpanel/incidents/ftgclfgsqf4l.md) | minor | 2023-01-20 07:48 UTC | 2023-01-20 12:47 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Degraded service on Plivo Console - Zentrunk & Phone Number Page](https://rewindex.com/company/plivo/incidents/38rny4x0kldy.md) | minor | 2023-01-20 07:51 UTC | 2023-01-20 10:37 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Delay in Page Stats](https://rewindex.com/company/unbounce/incidents/tv534wkwnkfk.md) | minor | 2023-01-20 08:42 UTC | 2023-01-20 15:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Receipt Delays to K-Cell Network in Kazakhstan](https://rewindex.com/company/twilio/incidents/8yhm0205czt8.md) | minor | 2023-01-20 09:10 UTC | 2023-01-20 16:35 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Experiencing issues with labels API](https://rewindex.com/company/grafana-cloud/incidents/lw5syvnszsrl.md) | minor | 2023-01-20 10:53 UTC | 2023-01-20 16:32 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issues Sweden - Telenor](https://rewindex.com/company/sinch/incidents/f9n2z6xhq533.md) | minor | 2023-01-20 12:00 UTC | 2023-01-20 19:32 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Sweden SMS - Delivery degradation towards Telenor](https://rewindex.com/company/vonage/incidents/482s24y8bwt0.md) | minor | 2023-01-20 12:19 UTC | 2023-01-20 14:32 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Kazakhstan SMS - Delivery Degradation towards Kcell](https://rewindex.com/company/vonage/incidents/cn4mc0488kfz.md) | minor | 2023-01-20 12:26 UTC | 2023-01-20 14:32 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Chile SMS - Degradation of Inbound SMS towards Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/hdh0l9b3gj6x.md) | minor | 2023-01-20 14:27 UTC | 2023-01-23 14:11 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Issues with image and asset uploads in the Contentful WebApp](https://rewindex.com/company/contentful/incidents/w3rxszx92mr7.md) | minor | 2023-01-20 17:08 UTC | 2023-01-20 22:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Messages Failures Over A2P to T-Mobile](https://rewindex.com/company/twilio/incidents/81d83tjqfdzv.md) | minor | 2023-01-20 19:07 UTC | 2023-01-20 21:55 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [External Conversion Tracking Delay](https://rewindex.com/company/unbounce/incidents/41xhkk8vvp4s.md) | minor | 2023-01-20 23:21 UTC | 2023-01-21 00:11 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [API Availability Issues](https://rewindex.com/company/discord/incidents/mj3rnxc2bw1y.md) | none | 2023-01-20 00:55 UTC | 2023-01-20 01:30 UTC | resolved |
| [Cribl](https://rewindex.com/company/cribl.md) | [Increased network issues and errors](https://rewindex.com/company/cribl/incidents/s59m9sb5nx1r.md) | none | 2023-01-20 02:58 UTC | 2023-01-20 02:58 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Experienced Synthetic Monitoring outage](https://rewindex.com/company/grafana-cloud/incidents/nngp8g5tj5zx.md) | none | 2023-01-20 08:30 UTC | 2023-01-20 08:30 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Unexpected Subscription Cancellation for Customers](https://rewindex.com/company/hotjar/incidents/9rzfqsgct2fz.md) | none | 2023-01-20 09:11 UTC | 2023-01-24 10:33 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Spaces in AMS3](https://rewindex.com/company/digitalocean/incidents/x7pd90q7xtnc.md) | none | 2023-01-20 13:00 UTC | 2023-01-20 13:00 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Quotes are unavailable for some customers](https://rewindex.com/company/hubspot/incidents/y2tmk2t0cpyb.md) | none | 2023-01-20 13:38 UTC | 2023-01-20 21:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/c2d5pfpnc95n.md) | none | 2023-01-20 16:17 UTC | 2023-01-20 17:08 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-45523](https://rewindex.com/company/sinch/incidents/3613p1n2rxd4.md) | none | 2023-01-20 17:40 UTC | 2023-01-20 23:28 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Airtable](https://rewindex.com/company/airtable.md) | [Incident - 01/19/23](https://rewindex.com/company/airtable/incidents/5b8hjwjvw02q.md) | critical | 2023-01-19 20:21 UTC | 2023-01-20 00:38 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Alert evaluation delays](https://rewindex.com/company/lightstep/incidents/xp2z3d81wkk2.md) | critical | 2023-01-19 23:18 UTC | 2023-01-20 01:25 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Performance issues with primary search database](https://rewindex.com/company/logrocket/incidents/jlk321y6kplf.md) | major | 2023-01-18 15:41 UTC | 2023-01-20 14:00 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Connection issues on Contentful APIs](https://rewindex.com/company/contentful/incidents/kh66mm18ck4b.md) | major | 2023-01-19 23:25 UTC | 2023-01-20 00:09 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [Intermittent Timeout Errors from search.maven.org](https://rewindex.com/company/maven-central/incidents/mblzqd69jjpz.md) | minor | 2023-01-13 13:07 UTC | 2023-01-21 02:31 UTC | resolved |
| [crates.io](https://rewindex.com/company/crates-io.md) | [Crates.io Index Normalization](https://rewindex.com/company/crates-io/incidents/01174hg7hdmc.md) | minor | 2023-01-13 13:45 UTC | 2023-02-02 11:13 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365, DI SMS 365 (iSMS, SMSx) & DI MMS 365 (MM4 & MM7) \| Enterprise Messaging & Operator services \| Potential Delay in delivery of MO , MT and DLR \| MNOC-45427 / MNOC-45426 / MNOC-45424](https://rewindex.com/company/sinch/incidents/vthkd68c24m7.md) | minor | 2023-01-14 19:22 UTC | 2023-01-23 09:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to 9Mobile Network in Nigeria](https://rewindex.com/company/twilio/incidents/psf5j4t63d1d.md) | minor | 2023-01-15 23:55 UTC | 2023-01-20 21:39 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Singapore Voice - Service Degradation between a subset of Singapore Long Virtual Numbers and Simba network](https://rewindex.com/company/vonage/incidents/rxr9d8g7dmcd.md) | minor | 2023-01-16 07:22 UTC | 2023-03-05 02:38 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Scheduled maintenance - January 29th, 14:10 GMT](https://rewindex.com/company/snyk/incidents/91ts5ycvksh4.md) | none | 2023-01-17 14:57 UTC | 2023-01-29 20:04 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Partial media delivery issue](https://rewindex.com/company/cloudinary/incidents/t3v55h58cjqz.md) | none | 2023-01-19 23:35 UTC | 2023-01-20 00:10 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Increased video playback failures](https://rewindex.com/company/mux/incidents/cl9stfs4czwj.md) | none | 2023-01-19 23:40 UTC | 2023-01-20 00:18 UTC | resolved |
| [Ashby](https://rewindex.com/company/ashby.md) | [Issue adding interviewers to interviews](https://rewindex.com/company/ashby/incidents/n2zzmlylzzrc.md) | none | 2023-01-19 23:49 UTC | 2023-01-20 01:17 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Norway SMS Carrier Maintenance - TELIA (NetCom)](https://rewindex.com/company/twilio/incidents/zz1md56tdx6s.md) | maintenance | 2023-01-20 01:00 UTC | 2023-01-20 03:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] Braze Website Maintenance](https://rewindex.com/company/braze/incidents/pm8j1z80p621.md) | maintenance | 2023-01-20 02:00 UTC | 2023-01-20 03:16 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 338 - Bloomington, IN](https://rewindex.com/company/bandwidth/incidents/17yd72pthsdk.md) | maintenance | 2023-01-20 03:01 UTC | 2023-01-20 13:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party CMAS Maintenance \| Ref Number\# 2674](https://rewindex.com/company/sinch/incidents/f48t6k0lbdzc.md) | maintenance | 2023-01-20 04:00 UTC | 2023-01-20 09:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/19hy4ncsvrp1.md) | maintenance | 2023-01-20 04:01 UTC | 2023-01-20 09:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/1d4b1g7994wb.md) | maintenance | 2023-01-20 05:00 UTC | 2023-01-20 06:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2673](https://rewindex.com/company/sinch/incidents/2ctb88l64sn8.md) | maintenance | 2023-01-20 05:00 UTC | 2023-01-20 09:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carriers Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/d21kgyzyfsws.md) | maintenance | 2023-01-20 05:00 UTC | 2023-01-20 09:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Emergency Maintenance - NA](https://rewindex.com/company/sinch/incidents/2t25yy2pwns3.md) | maintenance | 2023-01-20 09:30 UTC | 2023-01-20 09:39 UTC | resolved |

## Cite this

28 vendor-reported incidents started on 2023-01-20 (UTC) across 20 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-01-20
- Citation: Rewindex daily outage roundup, “Outages on January 20, 2023” (2023-01-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-01-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 20, 2023 (2023-01-20)](https://rewindex.com/outages/2023-01-20)`


---
Canonical: https://rewindex.com/outages/2023-01-20 · Markdown: https://rewindex.com/outages/2023-01-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:22.169Z