# Outages on May 4, 2022 (UTC)

> 45 incidents started on May 4, 2022 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (NordLayer, PandaDoc, Bandwidth); 15 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2022-05-04
Last updated: 2022-05-11T19:14:00Z

- Incidents started: 45 (major/critical: 3, other: 42) across 25 vendors
- Still open from earlier days: 15 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 23, none 19
- Previous day with incidents: [2022-05-03](https://rewindex.com/outages/2022-05-03.md) · Next: [2022-05-05](https://rewindex.com/outages/2022-05-05.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [NordLayer](https://rewindex.com/company/nordlayer.md) | [Los Angeles connectivity issues (shared and dedicated servers)](https://rewindex.com/company/nordlayer/incidents/g4rwdgqxn6ft.md) | critical | 2022-05-04 14:13 UTC | 2022-05-04 14:51 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Pdf errors - we have reports of issues with our pdf generation.](https://rewindex.com/company/pandadoc/incidents/6z5wnv6h86cf.md) | major | 2022-05-04 14:12 UTC | 2022-05-04 14:50 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Outbound SMS to T-Mobile Incident](https://rewindex.com/company/bandwidth/incidents/8mb5klrqfd5r.md) | major | 2022-05-04 14:13 UTC | 2022-05-04 16:10 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Unintentional reduction of max size limit on queries](https://rewindex.com/company/retool/incidents/yc4c9jkvbxk5.md) | minor | 2022-05-04 00:18 UTC | 2022-05-04 03:20 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound/outbound Toll-free MMS towards US phone numbers : US-Cellular](https://rewindex.com/company/plivo/incidents/x7lqx4rll55n.md) | minor | 2022-05-04 05:43 UTC | 2022-05-04 16:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Few Whatsapp Numbers Returning Elevated WhatsApp Circuit Breaker Exceptions](https://rewindex.com/company/twilio/incidents/llscjb681c50.md) | minor | 2022-05-04 07:32 UTC | 2022-05-04 16:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To Digitel network In Venezuela](https://rewindex.com/company/twilio/incidents/zf1rdl5cpzc1.md) | minor | 2022-05-04 07:38 UTC | 2022-05-04 14:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Missing Country Code (+52) For Inbound Messages To A Subset Of Twilio Mexico Numbers](https://rewindex.com/company/twilio/incidents/920p83hr6fp8.md) | minor | 2022-05-04 08:21 UTC | 2022-05-05 00:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [2G Connectivity Issues With Super SIM On Sunrise CH Network (228/02)](https://rewindex.com/company/twilio/incidents/1zgzd3wv7fgk.md) | minor | 2022-05-04 08:42 UTC | 2022-05-05 06:58 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Delays in CDN logs affecting bandwidth reports and calculations](https://rewindex.com/company/cloudinary/incidents/lm1rkjgyv6t2.md) | minor | 2022-05-04 09:30 UTC | 2022-05-05 06:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Small Subset of WhatsApp Numbers Seeing Increased Latency in Message Delivery](https://rewindex.com/company/twilio/incidents/pqlhf9n3bz9w.md) | minor | 2022-05-04 10:09 UTC | 2022-05-04 21:13 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Port In Activation Delays](https://rewindex.com/company/bandwidth/incidents/fgmx0pr3r1rg.md) | minor | 2022-05-04 13:54 UTC | 2022-05-04 19:22 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[S3\] High error rate on hive fr-par](https://rewindex.com/company/scaleway/incidents/wpln5dm564ty.md) | minor | 2022-05-04 13:57 UTC | 2022-05-17 11:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Moldova Moldtelecom](https://rewindex.com/company/twilio/incidents/ngh47mrylbj0.md) | minor | 2022-05-04 14:17 UTC | 2022-05-04 19:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on T-Mobile](https://rewindex.com/company/twilio/incidents/m5zbcfxldb1n.md) | minor | 2022-05-04 14:19 UTC | 2022-05-04 17:12 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound/outbound SMS towards US phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/9zxykk8pt3fq.md) | minor | 2022-05-04 14:20 UTC | 2022-05-05 07:08 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Issues with GraphAPI responses](https://rewindex.com/company/contentful/incidents/pcny274qd4j3.md) | minor | 2022-05-04 15:06 UTC | 2022-05-04 16:06 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Increased latency and some errors on the Standard Edge Network](https://rewindex.com/company/netlify/incidents/0zvw6pzh5smz.md) | minor | 2022-05-04 15:45 UTC | 2022-05-04 16:09 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39562](https://rewindex.com/company/sinch/incidents/qy7zdshry3g2.md) | minor | 2022-05-04 16:51 UTC | 2022-05-05 12:29 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connections Issues](https://rewindex.com/company/help-scout/incidents/jwvqq12x9gzn.md) | minor | 2022-05-04 18:00 UTC | 2022-05-04 18:57 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Visual Insights Inaccuracy](https://rewindex.com/company/lever/incidents/t5jv0830nhkr.md) | minor | 2022-05-04 19:14 UTC | 2022-06-09 19:21 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Dashboard Filter Irregularities for US and EU Regions](https://rewindex.com/company/new-relic/incidents/hr10rwc0z7ww.md) | minor | 2022-05-04 19:37 UTC | 2022-05-04 21:52 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Investigating reports of trouble with our Standard Edge Network](https://rewindex.com/company/netlify/incidents/gz2bk96fszt5.md) | minor | 2022-05-04 20:04 UTC | 2022-05-04 20:56 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Delay in Personas realtime audiences and computed traits](https://rewindex.com/company/segment/incidents/jn7477y0vqxb.md) | minor | 2022-05-04 20:34 UTC | 2022-05-04 23:37 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Tagging Processing Delays](https://rewindex.com/company/pendo/incidents/n81ddssk9dqy.md) | minor | 2022-05-04 20:35 UTC | 2022-05-05 01:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A2P 10DLC Delivery Delays to T-Mobile](https://rewindex.com/company/twilio/incidents/14srphkjb92h.md) | minor | 2022-05-04 23:21 UTC | 2022-05-05 02:32 UTC | resolved |
| [Wise](https://rewindex.com/company/wise.md) | [Issue with logging in and making payments](https://rewindex.com/company/wise/incidents/cbg45xq0kld8.md) | none | 2022-05-04 00:40 UTC | 2022-05-04 01:57 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 638 - Bismarck ND](https://rewindex.com/company/bandwidth/incidents/hrxql28cmgsh.md) | none | 2022-05-04 06:10 UTC | 2022-05-04 10:35 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Streaming\] Service Degradation](https://rewindex.com/company/deepgram/incidents/c1h1ngby2bp6.md) | none | 2022-05-04 10:30 UTC | 2022-05-04 10:30 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [CRM Object updates are currently delayed for some customers](https://rewindex.com/company/hubspot/incidents/jsmxdzwjnyt4.md) | none | 2022-05-04 15:00 UTC | 2022-05-04 17:25 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Outage notification sent in error](https://rewindex.com/company/datadog/incidents/nqxngh0805sz.md) | none | 2022-05-04 15:15 UTC | 2022-05-04 15:25 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Surveys list page is not available](https://rewindex.com/company/hotjar/incidents/skl2f76j8kqb.md) | none | 2022-05-04 15:52 UTC | 2022-05-04 16:30 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Surveys list page is not available](https://rewindex.com/company/hotjar/incidents/frvly7fr7394.md) | none | 2022-05-04 15:52 UTC | 2022-05-04 16:30 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Survey invite links are white on white on customer sites.](https://rewindex.com/company/hotjar/incidents/hqffmqmk3frr.md) | none | 2022-05-04 15:52 UTC | 2022-05-04 16:30 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Surveys list page is not available](https://rewindex.com/company/hotjar/incidents/ydggzvb5s0v8.md) | none | 2022-05-04 15:52 UTC | 2022-05-04 15:52 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Confluent Cloud UI shows incorrect status for AWS Transit Gateway clusters](https://rewindex.com/company/confluent/incidents/t756ymz4ywtg.md) | none | 2022-05-04 17:05 UTC | 2022-05-05 07:24 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Harness Service Unavailable](https://rewindex.com/company/harness/incidents/t0hxlb21bh9b.md) | none | 2022-05-04 17:16 UTC | 2022-05-04 17:16 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Confluent Cloud Metrics API may have been delayed.](https://rewindex.com/company/confluent/incidents/xyp69fn6dkn0.md) | none | 2022-05-04 17:18 UTC | 2022-05-04 17:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating Twilio Console Issue](https://rewindex.com/company/twilio/incidents/0v5pl80103dd.md) | none | 2022-05-04 17:43 UTC | 2022-05-04 18:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [API Auth and Console Load Failures](https://rewindex.com/company/twilio/incidents/278t13xgdkq2.md) | none | 2022-05-04 18:00 UTC | 2022-05-04 18:00 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Confluent Cloud Metrics API experiencing issues.](https://rewindex.com/company/confluent/incidents/h9p2slb144fp.md) | none | 2022-05-04 19:06 UTC | 2022-05-05 16:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue With Twilio Console](https://rewindex.com/company/twilio/incidents/5f03tj8ws9vt.md) | none | 2022-05-04 19:26 UTC | 2022-05-04 19:26 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Developer Console Platform\] API Outage](https://rewindex.com/company/deepgram/incidents/yykmjlcg43gm.md) | none | 2022-05-04 20:23 UTC | 2022-05-04 20:23 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [WorkOS Marketing Site Outage](https://rewindex.com/company/workos/incidents/m0klz2rml3nv.md) | none | 2022-05-04 20:54 UTC | 2022-05-04 21:40 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [High latency for service logs in Ohio region](https://rewindex.com/company/render/incidents/0s7brgty5wc3.md) | none | 2022-05-04 21:16 UTC | 2022-05-04 22:24 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards multiple operators in Malaysia](https://rewindex.com/company/sinch/incidents/6rlq78xd5jz3.md) | minor | 2022-04-29 05:24 UTC | 2022-05-09 17:09 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [We are not seeing degraded campaign performance anymore at this point but are continuing to monitor.](https://rewindex.com/company/activecampaign/incidents/th66kn4jz1y9.md) | minor | 2022-04-29 22:09 UTC | 2022-05-06 15:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to a Subset of Twilio Denmark Phone Numbers](https://rewindex.com/company/twilio/incidents/5rkphdcq70z7.md) | minor | 2022-05-02 01:23 UTC | 2022-05-19 17:03 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Possible delays in receiving Cloudinary emails (password reset, email confirmation, reports)](https://rewindex.com/company/cloudinary/incidents/nn33pcq2fkp4.md) | minor | 2022-05-03 07:05 UTC | 2022-05-04 09:32 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\] Public switch room 1 bay B10 connectivity issues](https://rewindex.com/company/scaleway/incidents/g5ndygrq3wth.md) | minor | 2022-05-03 13:39 UTC | 2022-05-06 12:04 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Classic hosting slowdowns](https://rewindex.com/company/scaleway/incidents/6hgwz3bz1xjs.md) | minor | 2022-05-03 14:08 UTC | 2022-05-05 10:00 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Users are not able to search users, assign fields, and user mention](https://rewindex.com/company/jira/incidents/f0zmjvc8y81x.md) | minor | 2022-05-03 14:19 UTC | 2022-05-04 04:18 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Users are not able to search users, assign fields, and user mention](https://rewindex.com/company/confluence/incidents/0kblnjfd2q0y.md) | minor | 2022-05-03 14:21 UTC | 2022-05-04 04:18 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Elements\] Identity verification issue](https://rewindex.com/company/scaleway/incidents/jkd4nd3c9plf.md) | minor | 2022-05-03 16:33 UTC | 2022-05-04 09:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failure To Orange Network In Cameroon](https://rewindex.com/company/twilio/incidents/7y0y8pm93fws.md) | minor | 2022-05-03 18:41 UTC | 2022-05-04 02:21 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound SMS/MMS towards US phone numbers : Marquette, MI](https://rewindex.com/company/plivo/incidents/htmydc1whwtx.md) | minor | 2022-05-03 20:52 UTC | 2022-05-05 16:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Console Page Issue in AU1 Region for Twilio Products](https://rewindex.com/company/twilio/incidents/d1t4l1m64ydc.md) | minor | 2022-05-03 23:56 UTC | 2022-05-04 03:55 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/4tp439ssf6ms.md) | none | 2022-05-03 16:36 UTC | 2022-05-04 16:14 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39530](https://rewindex.com/company/sinch/incidents/291fqhbd7wzh.md) | none | 2022-05-03 17:20 UTC | 2022-05-04 05:29 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 342 - Marquette, MI](https://rewindex.com/company/bandwidth/incidents/8h6jtwm5lcql.md) | none | 2022-05-03 20:41 UTC | 2022-05-05 16:21 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Colombia SMS Carrier Maintenance - Claro](https://rewindex.com/company/twilio/incidents/d2zkgs0l3ddw.md) | maintenance | 2022-05-04 02:00 UTC | 2022-05-04 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/5nrd0hdj14cg.md) | maintenance | 2022-05-04 04:00 UTC | 2022-05-04 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9702](https://rewindex.com/company/sinch/incidents/zq0gngn3cq24.md) | maintenance | 2022-05-04 07:00 UTC | 2022-05-04 09:46 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] Production Scheduled Maintenance](https://rewindex.com/company/dnsimple/incidents/btw3v7fcp5r8.md) | maintenance | 2022-05-04 16:01 UTC | 2022-05-04 18:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Sri Lanka SMS Carrier Maintenance - Hutchison Telecommunications](https://rewindex.com/company/twilio/incidents/hmykzj01t2ds.md) | maintenance | 2022-05-04 18:30 UTC | 2022-05-04 21:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon](https://rewindex.com/company/twilio/incidents/gh0vbww0tck3.md) | maintenance | 2022-05-04 20:00 UTC | 2022-05-05 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/gv6r9c0clqj7.md) | maintenance | 2022-05-04 20:00 UTC | 2022-05-05 00:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - UK - Three](https://rewindex.com/company/sinch/incidents/18qqyr7g8lnd.md) | maintenance | 2022-05-04 22:01 UTC | 2022-05-05 09:30 UTC | resolved |

## Cite this

45 vendor-reported incidents started on 2022-05-04 (UTC) across 25 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2022-05-04
- Citation: Rewindex daily outage roundup, “Outages on May 4, 2022” (2022-05-04 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2022-05-04 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 4, 2022 (2022-05-04)](https://rewindex.com/outages/2022-05-04)`


---
Canonical: https://rewindex.com/outages/2022-05-04 · Markdown: https://rewindex.com/outages/2022-05-04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:25.904Z