# Outages on January 13, 2022 (UTC)

> 34 incidents started on January 13, 2022 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Box, Sinch, MessageBird (Bird)); 18 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2022-01-13
Last updated: 2022-01-15T21:31:00Z

- Incidents started: 34 (major/critical: 7, other: 27) across 22 vendors
- Still open from earlier days: 18 · Maintenance windows: 21 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 19, none 8
- Previous day with incidents: [2022-01-12](https://rewindex.com/outages/2022-01-12.md) · Next: [2022-01-14](https://rewindex.com/outages/2022-01-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Box](https://rewindex.com/company/box.md) | [Degradation of Box Sign](https://rewindex.com/company/box/incidents/h6g1t35ss4z7.md) | critical | 2022-01-13 09:57 UTC | 2022-01-13 10:04 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service outage - Account Information on customer dashboard](https://rewindex.com/company/sinch/incidents/2qvknmd5268n.md) | major | 2022-01-13 04:50 UTC | 2022-01-13 05:46 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Dashboard is not responsive or slow, and intermittent login failures](https://rewindex.com/company/messagebird-bird/incidents/99cx5ljp2xw2.md) | major | 2022-01-13 14:25 UTC | 2022-01-13 18:13 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Increased API error rate](https://rewindex.com/company/revenuecat/incidents/q64jy3kx3kr1.md) | major | 2022-01-13 15:10 UTC | 2022-01-13 15:58 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [Issue with Upstream Provider](https://rewindex.com/company/lattice/incidents/trvgmnst3wh7.md) | major | 2022-01-13 17:50 UTC | 2022-01-14 21:21 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Canada Calling Incident](https://rewindex.com/company/bandwidth/incidents/xtn8fx3lc94n.md) | major | 2022-01-13 18:31 UTC | 2022-01-13 21:51 UTC | resolved |
| [Wix](https://rewindex.com/company/wix.md) | [RESOLVED : We're investigating a potential issue with Apps Missing from App Market](https://rewindex.com/company/wix/incidents/bgp011cg606b.md) | major | 2022-01-13 18:45 UTC | 2022-01-13 19:50 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Users in Asia-Pacific region may be unable to reach Box.](https://rewindex.com/company/box/incidents/v3xhcds6s1jl.md) | minor | 2022-01-13 02:56 UTC | 2022-01-13 03:14 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Conversations API is experiencing intermittent failures](https://rewindex.com/company/messagebird-bird/incidents/g5l700jmqrrw.md) | minor | 2022-01-13 04:27 UTC | 2022-01-13 04:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Latency and Timeout Errors with Twilio Rest API Impacting Multiple Products](https://rewindex.com/company/twilio/incidents/yn2w9np43fpl.md) | minor | 2022-01-13 10:48 UTC | 2022-01-13 18:24 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue - Grameenphone - Bangladesh](https://rewindex.com/company/sinch/incidents/f36gj22h3ys4.md) | minor | 2022-01-13 10:52 UTC | 2022-01-13 11:41 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound SMS/MMS towards US phone numbers : Columbia, SC](https://rewindex.com/company/plivo/incidents/m1jgg68bjhpt.md) | minor | 2022-01-13 11:11 UTC | 2022-01-13 21:47 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [A few standard and basic tier clusters on GCP, in west-europe might see intermittent connectivity issues](https://rewindex.com/company/confluent/incidents/xslg2rbyv9cl.md) | minor | 2022-01-13 13:30 UTC | 2022-01-13 18:04 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Deliery Issues - Multiple Destinations](https://rewindex.com/company/sinch/incidents/xd6wbyw6d1t1.md) | minor | 2022-01-13 17:56 UTC | 2022-01-15 16:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telenor Network Pakistan](https://rewindex.com/company/twilio/incidents/kvsk6c0rh5v2.md) | minor | 2022-01-13 18:25 UTC | 2022-01-15 21:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Grameen Network Bangladesh](https://rewindex.com/company/twilio/incidents/nfmlyzbl0q2f.md) | minor | 2022-01-13 18:49 UTC | 2022-01-15 21:31 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Elevated Dashboard Errors](https://rewindex.com/company/v0/incidents/6jxnpmnqr65f.md) | minor | 2022-01-13 19:36 UTC | 2022-01-13 19:49 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Elevated Dashboard Errors](https://rewindex.com/company/vercel/incidents/6jxnpmnqr65f.md) | minor | 2022-01-13 19:36 UTC | 2022-01-13 19:49 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our automations and assign notifications](https://rewindex.com/company/monday-com/incidents/kzr3j3rhzs4s.md) | minor | 2022-01-13 19:46 UTC | 2022-01-13 23:56 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Loki Failures](https://rewindex.com/company/grafana-cloud/incidents/f3vvpq62chn7.md) | minor | 2022-01-13 20:33 UTC | 2022-01-13 21:55 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issue for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/7gtdbwydjcyg.md) | minor | 2022-01-13 21:02 UTC | 2022-01-13 21:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Potential delay in receipt of DLR from GrameenPhone in Bangladesh](https://rewindex.com/company/sinch/incidents/1gw146jw6rq5.md) | minor | 2022-01-13 21:18 UTC | 2022-01-14 00:52 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Issues with Assign Notifications - Fix Deployed, Monitoring](https://rewindex.com/company/monday-com/incidents/jp7xx4gbgxc6.md) | minor | 2022-01-13 21:28 UTC | 2022-01-13 22:04 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Seek Integration Delays](https://rewindex.com/company/lever/incidents/mwpr3yr6f2gn.md) | minor | 2022-01-13 22:54 UTC | 2022-01-14 22:09 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Degraded API Server performance](https://rewindex.com/company/expo/incidents/89crfhp5ncfc.md) | minor | 2022-01-13 23:06 UTC | 2022-01-13 23:06 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are currently experiencing issues uploading to the Files library and the Email to Bills feature in Xero](https://rewindex.com/company/xero/incidents/zhck1q8cbsn3.md) | minor | 2022-01-13 23:39 UTC | 2022-01-14 06:28 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Awaiting Endpoints Issues](https://rewindex.com/company/discord/incidents/ls3qgv541dv9.md) | none | 2022-01-13 03:27 UTC | 2022-01-13 03:33 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 330 - Evansville, IN](https://rewindex.com/company/bandwidth/incidents/nnmhhnbws2f0.md) | none | 2022-01-13 06:36 UTC | 2022-01-13 21:49 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Inbound Voice calls failed for a portion of European Voice traffic](https://rewindex.com/company/messagebird-bird/incidents/y62fyvrq6zk3.md) | none | 2022-01-13 10:50 UTC | 2022-01-13 10:50 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 342 - Marquette, MI](https://rewindex.com/company/bandwidth/incidents/l6k519zxdn0l.md) | none | 2022-01-13 11:02 UTC | 2022-01-13 21:47 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 434 - Columbia, SC](https://rewindex.com/company/bandwidth/incidents/n1z6n17mpm34.md) | none | 2022-01-13 11:05 UTC | 2022-01-13 21:46 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Recordings list does not hide deleted items](https://rewindex.com/company/hotjar/incidents/bckzc357n7ls.md) | none | 2022-01-13 13:18 UTC | 2022-01-13 16:57 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: Access to cloud.mongodb.com slow in Israel](https://rewindex.com/company/mongodb-atlas/incidents/jlxmdmb0462t.md) | none | 2022-01-13 17:21 UTC | 2022-01-13 21:12 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Insights service intermittently available](https://rewindex.com/company/circleci/incidents/8xjj02vjk4st.md) | none | 2022-01-13 18:15 UTC | 2022-01-13 18:15 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [Intermittent issues impacting Lever Hire](https://rewindex.com/company/lever/incidents/rw61xc92wg4v.md) | critical | 2022-01-12 22:25 UTC | 2022-01-13 01:36 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Partial EAS Build Outage](https://rewindex.com/company/expo/incidents/cjh0mpdw9fbt.md) | major | 2022-01-12 17:38 UTC | 2022-01-13 17:54 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Google Cloud integration errors](https://rewindex.com/company/dropbox/incidents/8p9tf4dbqyzk.md) | major | 2022-01-12 22:34 UTC | 2022-01-13 15:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Wireless Usage APIs Returning Elevated Rate of 500 Errors](https://rewindex.com/company/twilio/incidents/89853l962xpv.md) | minor | 2022-01-08 18:58 UTC | 2022-01-13 16:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Receipts Delays to Orange Morocco](https://rewindex.com/company/twilio/incidents/wwx0zn6j50y7.md) | minor | 2022-01-11 22:22 UTC | 2022-01-13 06:23 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[PAR2/AI\] Scheduled maintenance on PAR-2 AI](https://rewindex.com/company/scaleway/incidents/47k9m2sbk08v.md) | minor | 2022-01-12 10:41 UTC | 2022-01-20 11:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To Orange Network In Niger](https://rewindex.com/company/twilio/incidents/c4bwtf97kx6j.md) | minor | 2022-01-12 10:53 UTC | 2022-01-13 04:57 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] cPanel 1002 platform issue](https://rewindex.com/company/scaleway/incidents/1t0qy8x1x8p7.md) | minor | 2022-01-12 11:32 UTC | 2022-01-15 12:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Egypt Vodafone Network from International Twilio Numbers](https://rewindex.com/company/twilio/incidents/x34czq5cspjh.md) | minor | 2022-01-12 14:09 UTC | 2022-01-13 10:08 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Automated daily project tests may not consistently complete for some projects](https://rewindex.com/company/snyk/incidents/qmt45pggbkf6.md) | minor | 2022-01-12 15:22 UTC | 2022-01-17 13:28 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Jira - Incorrect failure for test, "Records of security issues being closed within SLA"](https://rewindex.com/company/vanta/incidents/6000wzj1zhng.md) | minor | 2022-01-12 17:28 UTC | 2022-01-13 19:11 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Increase latency and error rate for searches](https://rewindex.com/company/gorgias/incidents/3cxzsvvghk9l.md) | minor | 2022-01-12 17:28 UTC | 2022-01-13 18:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures from Twilio to  2degrees in New Zealand](https://rewindex.com/company/twilio/incidents/rhnxs3b6s2dh.md) | minor | 2022-01-12 23:00 UTC | 2022-01-13 02:47 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[OBJECT\] Miscalculation of billed ressources](https://rewindex.com/company/scaleway/incidents/hx84zkw6jwfs.md) | none | 2022-01-07 13:22 UTC | 2022-02-01 16:06 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Github integration - Customers rate limited](https://rewindex.com/company/snyk/incidents/gnw8qhlrg9m4.md) | none | 2022-01-11 23:06 UTC | 2022-01-13 09:37 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in Egypt](https://rewindex.com/company/sinch/incidents/jqht5l0g0d50.md) | none | 2022-01-12 12:31 UTC | 2022-01-13 01:53 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\] Public switch issue in room 1 bay B21](https://rewindex.com/company/scaleway/incidents/vcjm9lm1mt0d.md) | none | 2022-01-12 17:42 UTC | 2022-01-14 07:35 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Unable to Access Admin Center](https://rewindex.com/company/smartsheet/incidents/88mhcg604j56.md) | none | 2022-01-12 22:01 UTC | 2022-01-13 00:01 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [FullStory](https://rewindex.com/company/fullstory.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/fullstory/incidents/pqv7gr3dlvmy.md) | maintenance | 2022-01-13 00:00 UTC | 2022-01-13 02:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Norway SMS Carrier Maintenance - Telia](https://rewindex.com/company/twilio/incidents/krxjwb6hpq25.md) | maintenance | 2022-01-13 00:00 UTC | 2022-01-13 05:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMSand MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/h3xkb70ppsrm.md) | maintenance | 2022-01-13 04:00 UTC | 2022-01-13 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/h9jz5n16bkjg.md) | maintenance | 2022-01-13 04:00 UTC | 2022-01-13 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/jmnnyjywdc22.md) | maintenance | 2022-01-13 04:00 UTC | 2022-01-13 08:00 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/amplitude/incidents/4q0jv00k74dr.md) | maintenance | 2022-01-13 04:00 UTC | 2022-01-13 05:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US & Canada Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/k5vkdqs1tr84.md) | maintenance | 2022-01-13 04:00 UTC | 2022-01-13 07:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/8fyzyxg958kq.md) | maintenance | 2022-01-13 06:00 UTC | 2022-01-13 10:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2487](https://rewindex.com/company/sinch/incidents/7hqkb2f45dr0.md) | maintenance | 2022-01-13 06:00 UTC | 2022-01-13 10:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# 9383](https://rewindex.com/company/sinch/incidents/1xjh292l7rvr.md) | maintenance | 2022-01-13 06:00 UTC | 2022-01-13 08:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/cg5m73y31pjw.md) | maintenance | 2022-01-13 06:00 UTC | 2022-01-13 12:00 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [\[Scheduled\] Database upgrade](https://rewindex.com/company/retool/incidents/f7dr5mnjmk3n.md) | maintenance | 2022-01-13 06:00 UTC | 2022-01-13 06:41 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [\[Scheduled\] Scheduled maintenance - Database Upgrade](https://rewindex.com/company/typeform/incidents/mh92hvx9plns.md) | maintenance | 2022-01-13 07:00 UTC | 2022-01-13 08:30 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [\[Scheduled\] \[Scheduled\] monday.com Maintenance - Custom automations & monday apps framework](https://rewindex.com/company/monday-com/incidents/rj3qv83bplr7.md) | maintenance | 2022-01-13 07:31 UTC | 2022-01-13 07:35 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - Mblox Legacy (US)](https://rewindex.com/company/sinch/incidents/gwft3gyyh46f.md) | maintenance | 2022-01-13 09:00 UTC | 2022-01-13 11:00 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [\[Scheduled\] Scheduled maintenance - Database Upgrade](https://rewindex.com/company/typeform/incidents/9p51v2y6sq3h.md) | maintenance | 2022-01-13 09:20 UTC | 2022-01-13 11:15 UTC | resolved |
| [Ashby](https://rewindex.com/company/ashby.md) | [\[Scheduled\] Analytics & Recruiting - Infrastructure Maintenance](https://rewindex.com/company/ashby/incidents/7gtwjlbmxf01.md) | maintenance | 2022-01-13 10:01 UTC | 2022-01-13 10:07 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] RESCHEDULED - DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9475](https://rewindex.com/company/sinch/incidents/s4256rxh4fdh.md) | maintenance | 2022-01-13 14:08 UTC | not resolved | unknown |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/lever/incidents/qqvxmfv7kx5l.md) | maintenance | 2022-01-13 16:00 UTC | 2022-01-13 21:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/9nchrwf48642.md) | maintenance | 2022-01-13 18:00 UTC | 2022-01-13 23:00 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [\[Scheduled\] \[Unscheduled\] monday.com maintenance - Automations & integrations](https://rewindex.com/company/monday-com/incidents/k83p2gmd5mcw.md) | maintenance | 2022-01-13 23:42 UTC | 2022-01-14 00:00 UTC | resolved |

## Cite this

34 vendor-reported incidents started on 2022-01-13 (UTC) across 22 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2022-01-13
- Citation: Rewindex daily outage roundup, “Outages on January 13, 2022” (2022-01-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2022-01-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 13, 2022 (2022-01-13)](https://rewindex.com/outages/2022-01-13)`


---
Canonical: https://rewindex.com/outages/2022-01-13 · Markdown: https://rewindex.com/outages/2022-01-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:47.134Z