# Outages on October 1, 2021 (UTC)

> 33 incidents started on October 1, 2021 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Mailgun, Mailjet, Iterable); 20 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-10-01
Last updated: 2021-10-08T17:14:00Z

- Incidents started: 33 (major/critical: 5, other: 28) across 21 vendors
- Still open from earlier days: 20 · Maintenance windows: 3 · Detected outage events: 0
- By vendor impact label: major 5, minor 22, none 6
- Previous day with incidents: [2021-09-30](https://rewindex.com/outages/2021-09-30.md) · Next: [2021-10-02](https://rewindex.com/outages/2021-10-02.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Stats and counters are unavailable in the EU region](https://rewindex.com/company/mailgun/incidents/45bjcqqzjtvk.md) | major | 2021-10-01 04:17 UTC | 2021-10-01 04:31 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [Login/Sign up issues and UI slow response time](https://rewindex.com/company/mailjet/incidents/lgm5ypdkc6pb.md) | major | 2021-10-01 08:11 UTC | 2021-10-01 09:29 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Catalog ingestion](https://rewindex.com/company/iterable/incidents/270z5jgn80rg.md) | major | 2021-10-01 11:41 UTC | 2021-10-01 13:17 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Issues using / logging into the dashboard](https://rewindex.com/company/render/incidents/pqs1gy5hsg8l.md) | major | 2021-10-01 18:39 UTC | 2021-10-01 18:55 UTC | resolved |
| [Doppler](https://rewindex.com/company/doppler.md) | [API unavailable due to contention over database locking](https://rewindex.com/company/doppler/incidents/vn2v9nchlws8.md) | major | 2021-10-01 19:34 UTC | 2021-10-01 09:00 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Delivery delays for the EU region](https://rewindex.com/company/mailgun/incidents/zfy5g27h0zj4.md) | minor | 2021-10-01 00:34 UTC | 2021-10-01 00:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [One Way Audio Issue Affecting Inbound and Outbound Calls to a Subset of Twilio Japan Numbers](https://rewindex.com/company/twilio/incidents/3tsf8xz29wv3.md) | minor | 2021-10-01 01:09 UTC | 2021-10-01 03:29 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Missing data in real-time dashboards](https://rewindex.com/company/mux/incidents/0gzkl1hmr1ll.md) | minor | 2021-10-01 03:11 UTC | 2021-10-01 05:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound and Outbound SMS Delivery Delays to A Subset of Australia Numbers](https://rewindex.com/company/twilio/incidents/ylmwr0cycd5x.md) | minor | 2021-10-01 03:43 UTC | 2021-10-01 07:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound & Outbound Call Failures To A Subset Of Australia Phone Numbers](https://rewindex.com/company/twilio/incidents/28vj0xlmvx1l.md) | minor | 2021-10-01 04:02 UTC | 2021-10-01 06:45 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC3\] Private switch issue in DC3 Room 31 Rack E11](https://rewindex.com/company/scaleway/incidents/20w0fn9vf4v9.md) | minor | 2021-10-01 05:19 UTC | 2021-10-01 08:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Chile Entel Network](https://rewindex.com/company/twilio/incidents/mwn2n19ml1t7.md) | minor | 2021-10-01 08:16 UTC | 2021-10-01 19:41 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [Login/Sign up issues and UI slow response time](https://rewindex.com/company/mailjet/incidents/qvwt2sqghzmc.md) | minor | 2021-10-01 10:05 UTC | 2021-10-01 11:52 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Messaging App Notifications](https://rewindex.com/company/smartsheet/incidents/bzmd99ghpfzw.md) | minor | 2021-10-01 12:43 UTC | 2021-10-01 19:05 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Degraded performance on cluster us2](https://rewindex.com/company/pusher/incidents/0r9g82mz3pv1.md) | minor | 2021-10-01 14:08 UTC | 2021-10-01 14:29 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Elevated API and Dashboard Error Rates](https://rewindex.com/company/v0/incidents/vd4xc66q4dhj.md) | minor | 2021-10-01 14:46 UTC | 2021-10-01 15:49 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Elevated API and Dashboard Error Rates](https://rewindex.com/company/vercel/incidents/vd4xc66q4dhj.md) | minor | 2021-10-01 14:46 UTC | 2021-10-01 15:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Somalia Telesom Network](https://rewindex.com/company/twilio/incidents/bqj5cp0b4bw5.md) | minor | 2021-10-01 14:54 UTC | 2021-10-02 01:06 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Error: "QuickBooks Lost Connection to company file" when opening a shared file in QuickBooks Mac 2019](https://rewindex.com/company/quickbooks-online/incidents/vd8ng42ltz5j.md) | minor | 2021-10-01 14:59 UTC | 2021-10-04 14:37 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-33523](https://rewindex.com/company/sinch/incidents/10drtwl6tjk5.md) | minor | 2021-10-01 15:06 UTC | 2021-10-01 18:30 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [increased error rate for client-side streaming api](https://rewindex.com/company/launchdarkly/incidents/td10p1m7k2rq.md) | minor | 2021-10-01 16:00 UTC | 2021-10-01 16:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Mexico AT&T-Unefon Network from Registered Senders ID](https://rewindex.com/company/twilio/incidents/zbnx7ymnl2v9.md) | minor | 2021-10-01 16:46 UTC | 2021-10-02 01:07 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Processing Delays](https://rewindex.com/company/amplitude/incidents/kh59bzt6sl40.md) | minor | 2021-10-01 16:51 UTC | 2021-10-01 20:14 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Billing\] Telemetries issue](https://rewindex.com/company/scaleway/incidents/0qrg7r4y782c.md) | minor | 2021-10-01 17:14 UTC | 2021-10-10 09:10 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Streams data is delayed](https://rewindex.com/company/lightstep/incidents/p62hb53m4xl7.md) | minor | 2021-10-01 17:32 UTC | 2021-10-01 17:46 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Org admin permissions failure](https://rewindex.com/company/circleci/incidents/mghsp6fy680z.md) | minor | 2021-10-01 18:45 UTC | 2021-10-01 18:54 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Outbound Email from Dialpad Delayed or Disrupted](https://rewindex.com/company/dialpad/incidents/14v3gxxs7ctc.md) | minor | 2021-10-01 23:45 UTC | 2021-10-02 06:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Potential delay in delivery of DLR Traffic \| TT\# MNOC-33483](https://rewindex.com/company/sinch/incidents/dlng3vj2xvdd.md) | none | 2021-10-01 00:07 UTC | 2021-10-01 07:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating a Potential Issue](https://rewindex.com/company/twilio/incidents/c623kxxfq4ff.md) | none | 2021-10-01 02:32 UTC | 2021-10-01 02:38 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Enterprise Application Access (EAA) Issues](https://rewindex.com/company/akamai/incidents/lplrml18f87p.md) | none | 2021-10-01 08:36 UTC | 2021-10-01 08:36 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MT and DLR towards AT&T Mexico](https://rewindex.com/company/sinch/incidents/jvdzrz9gbndh.md) | none | 2021-10-01 17:19 UTC | 2021-10-02 00:52 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 350 - Appleton, WI](https://rewindex.com/company/bandwidth/incidents/lffk7wf2ygq4.md) | none | 2021-10-01 18:15 UTC | 2021-10-02 13:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating Voice Call Failures](https://rewindex.com/company/twilio/incidents/s11bsf8yfbzf.md) | none | 2021-10-01 23:31 UTC | 2021-10-02 00:28 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Users are experiencing errors and slowness while using Xero](https://rewindex.com/company/xero/incidents/d24f1j2kxq5v.md) | critical | 2021-09-30 14:24 UTC | 2021-10-01 02:36 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Email not coming in](https://rewindex.com/company/gorgias/incidents/w538f4ymm4jd.md) | critical | 2021-09-30 15:11 UTC | 2021-10-01 07:35 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Azure Marketplace Signup Issues](https://rewindex.com/company/elastic-cloud/incidents/3t2f48mgmj2x.md) | major | 2021-09-29 19:18 UTC | 2021-10-13 02:08 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue New Zealand - 2Degrees](https://rewindex.com/company/sinch/incidents/y3cqwvvw561s.md) | major | 2021-09-30 10:40 UTC | 2021-10-01 11:35 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [SSL connection issues](https://rewindex.com/company/mailgun/incidents/brl50d1lbbh3.md) | major | 2021-09-30 16:56 UTC | 2021-10-01 04:35 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Blacklisted SMTP IP address](https://rewindex.com/company/scaleway/incidents/wvj4ft4r9qp3.md) | minor | 2021-09-25 10:46 UTC | 2021-10-04 09:05 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[KAPSULE\] Kubernetes Cluster slowness](https://rewindex.com/company/scaleway/incidents/jjm7bdvtpg5r.md) | minor | 2021-09-28 15:59 UTC | 2021-10-02 08:58 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [911, Inbound & Outbound Voice, V2 Voice, Portal and API, Messaging Incident](https://rewindex.com/company/bandwidth/incidents/d8vft1kpxdmk.md) | minor | 2021-09-29 17:01 UTC | 2021-10-06 17:27 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/91pyybvf0q9r.md) | minor | 2021-09-29 17:10 UTC | 2021-10-06 17:29 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [North America and Canadian line issues (inbound calls on Toll Free numbers)](https://rewindex.com/company/aircall/incidents/qgltv40w759v.md) | minor | 2021-09-29 23:36 UTC | 2021-10-01 00:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Voice Call Degradation Over Toll Free Numbers in US](https://rewindex.com/company/twilio/incidents/ln8npjvgn477.md) | minor | 2021-09-29 23:41 UTC | 2021-10-01 00:16 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Delays with inbound emails](https://rewindex.com/company/greenhouse/incidents/b6n6b8msk4m0.md) | minor | 2021-09-30 17:18 UTC | 2021-10-01 01:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays over a Subset of Short Codes in US](https://rewindex.com/company/twilio/incidents/dt5tzvd4ml4k.md) | minor | 2021-09-30 19:34 UTC | 2021-10-01 00:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Auto Recharge Erroneously Firing](https://rewindex.com/company/twilio/incidents/g66tv7slf8t7.md) | minor | 2021-09-30 21:11 UTC | 2021-10-01 01:58 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/xt01fwy2wv2x.md) | minor | 2021-09-30 21:22 UTC | 2021-10-08 17:31 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Elevated messages error rate and latency](https://rewindex.com/company/discord/incidents/9rmr95d4kz3w.md) | minor | 2021-09-30 21:39 UTC | 2021-10-01 00:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio Console Billing Usage Summary Page in an Endless Loop](https://rewindex.com/company/twilio/incidents/z8m018c0mpz1.md) | minor | 2021-09-30 23:12 UTC | 2021-10-01 00:36 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [New OS Releases Require Docker Upgrade](https://rewindex.com/company/aptible/incidents/34lh46f3f133.md) | none | 2021-09-27 15:00 UTC | 2021-10-21 22:55 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Client Changes Needed for Upcoming Confluent Cloud Certificate Authority (CA) Change](https://rewindex.com/company/confluent/incidents/m7f0kw86zk7v.md) | none | 2021-09-27 23:08 UTC | 2021-10-01 13:45 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [Managed HTTPS certificates may be untrusted by older clients](https://rewindex.com/company/aptible/incidents/mnhd0mt6w2zc.md) | none | 2021-09-30 16:17 UTC | 2021-10-05 18:40 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/yqyvb1n16hq6.md) | maintenance | 2021-10-01 04:01 UTC | 2021-10-01 09:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Coordination layer maintenance in AWS Mumbai (aws-ap-south-1)](https://rewindex.com/company/elastic-cloud/incidents/8wz866svdf8g.md) | maintenance | 2021-10-01 13:17 UTC | 2021-10-01 14:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] UK SMS Carrier Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/k0tn1dpjbxj3.md) | maintenance | 2021-10-01 21:45 UTC | 2021-10-02 02:55 UTC | resolved |

## Cite this

33 vendor-reported incidents started on 2021-10-01 (UTC) across 21 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-10-01
- Citation: Rewindex daily outage roundup, “Outages on October 1, 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-10-01 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 1, 2021 (2021-10-01)](https://rewindex.com/outages/2021-10-01)`


---
Canonical: https://rewindex.com/outages/2021-10-01 · Markdown: https://rewindex.com/outages/2021-10-01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:46.648Z