# Outages on September 20, 2021 (UTC)

> 37 incidents started on September 20, 2021 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Linode (Akamai), Asana, Jira); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-09-20
Last updated: 2021-09-22T00:35:00Z

- Incidents started: 37 (major/critical: 7, other: 30) across 28 vendors
- Still open from earlier days: 6 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 19, none 11
- Previous day with incidents: [2021-09-19](https://rewindex.com/outages/2021-09-19.md) · Next: [2021-09-21](https://rewindex.com/outages/2021-09-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - Dallas](https://rewindex.com/company/linode-akamai/incidents/thk64m0byfwr.md) | critical | 2021-09-20 16:31 UTC | 2021-09-20 17:51 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Major Outage EUDC](https://rewindex.com/company/asana/incidents/54sh316qy747.md) | major | 2021-09-20 08:51 UTC | 2021-09-20 09:47 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Unable to load Boards and Backlog](https://rewindex.com/company/jira/incidents/h8zq0z6sz00g.md) | major | 2021-09-20 09:17 UTC | 2021-09-20 11:40 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello is slow or unavailable](https://rewindex.com/company/trello/incidents/n2lx8yqhpqx9.md) | major | 2021-09-20 13:14 UTC | 2021-09-20 17:12 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Off-Net Porting Completion Delays](https://rewindex.com/company/bandwidth/incidents/sqbgft7v4x2s.md) | major | 2021-09-20 16:28 UTC | 2021-09-20 17:19 UTC | resolved |
| [Courier](https://rewindex.com/company/courier.md) | [Segment Event Ingest Outage](https://rewindex.com/company/courier/incidents/5dk98fkvpr89.md) | major | 2021-09-20 17:15 UTC | 2021-09-20 17:32 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Redirecting Help Center](https://rewindex.com/company/smartsheet/incidents/j6xhgdb65qbp.md) | major | 2021-09-20 18:34 UTC | 2021-09-20 21:10 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Visitor Intelligence incident - EMEA Region](https://rewindex.com/company/optimizely/incidents/mw4b78k7z02n.md) | minor | 2021-09-20 08:27 UTC | 2021-09-20 12:11 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Email Delays](https://rewindex.com/company/help-scout/incidents/4clfdzck03gn.md) | minor | 2021-09-20 11:10 UTC | 2021-09-20 11:37 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with GitHub Packages](https://rewindex.com/company/github-copilot/incidents/vlbr8z458fq0.md) | minor | 2021-09-20 12:29 UTC | 2021-09-20 14:02 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with GitHub Packages](https://rewindex.com/company/github/incidents/vlbr8z458fq0.md) | minor | 2021-09-20 12:29 UTC | 2021-09-20 14:02 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Newly published packages not appearing in search](https://rewindex.com/company/npm/incidents/4h0q6pnv1154.md) | minor | 2021-09-20 12:41 UTC | 2021-09-20 13:08 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Degraded performance in Azure EUW region impacting Artifactory service](https://rewindex.com/company/jfrog/incidents/1g71l301bn9z.md) | minor | 2021-09-20 13:19 UTC | 2021-09-20 17:01 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Disruption receiving Whatsapp Inbound media messages](https://rewindex.com/company/messagebird-bird/incidents/ly31jywmcfr3.md) | minor | 2021-09-20 14:03 UTC | 2021-09-20 16:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-33214](https://rewindex.com/company/sinch/incidents/fj38jvrp66j0.md) | minor | 2021-09-20 16:10 UTC | 2021-09-20 18:10 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Slow Page Loads](https://rewindex.com/company/help-scout/incidents/ym8s4h7vdk7h.md) | minor | 2021-09-20 16:11 UTC | 2021-09-20 19:30 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Intermittent Errors when loading and saving sheets](https://rewindex.com/company/smartsheet/incidents/8shmdlrrm9ty.md) | minor | 2021-09-20 16:14 UTC | 2021-09-20 19:07 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Intermittent delays with accessing Scheduling](https://rewindex.com/company/squarespace/incidents/hlyf131xy727.md) | minor | 2021-09-20 16:39 UTC | 2021-09-20 19:08 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Connector Icons Unavailable](https://rewindex.com/company/smartsheet/incidents/v0b5ssz5m8nc.md) | minor | 2021-09-20 17:10 UTC | 2021-09-20 20:06 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: Alerts delayed](https://rewindex.com/company/mongodb-atlas/incidents/95kh3pk71hnk.md) | minor | 2021-09-20 18:11 UTC | 2021-09-20 19:50 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Elevated API Error Rate](https://rewindex.com/company/activecampaign/incidents/q0x2392mn66r.md) | minor | 2021-09-20 18:55 UTC | 2021-09-20 21:09 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Some Harness delegates are restarting unexpectedly](https://rewindex.com/company/harness/incidents/jqxlpvbvr6f3.md) | minor | 2021-09-20 19:30 UTC | 2021-09-20 23:07 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Webhooks](https://rewindex.com/company/github-copilot/incidents/nf8sggv27xy4.md) | minor | 2021-09-20 21:06 UTC | 2021-09-20 21:27 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Webhooks](https://rewindex.com/company/github/incidents/nf8sggv27xy4.md) | minor | 2021-09-20 21:06 UTC | 2021-09-20 21:27 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Croatia phone numbers](https://rewindex.com/company/plivo/incidents/n6gtgdw3xn1s.md) | minor | 2021-09-20 21:13 UTC | 2021-09-21 06:14 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Service disruption](https://rewindex.com/company/figma/incidents/sz8l71wr5nhn.md) | minor | 2021-09-20 22:07 UTC | 2021-09-20 22:19 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Operator Services \| Potential delay in delivery of MO, MT and DLR Traffic \| TT\# MNOC-33184](https://rewindex.com/company/sinch/incidents/4mvsvt9jj1zw.md) | none | 2021-09-20 03:20 UTC | 2021-09-20 03:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Brazil Claro Network](https://rewindex.com/company/twilio/incidents/f69dtw952m9b.md) | none | 2021-09-20 04:30 UTC | 2021-09-20 04:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Operator Services \| Potential delay in delivery of MO, MT and DLR Traffic \| TT\# MNOC-33191](https://rewindex.com/company/sinch/incidents/2k984p1gt75t.md) | none | 2021-09-20 08:32 UTC | 2021-09-20 09:00 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [EU data server connectivity issues.](https://rewindex.com/company/monday-com/incidents/59h4967yf2ph.md) | none | 2021-09-20 09:52 UTC | 2021-09-20 09:52 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Failure in sending transaction email notifications](https://rewindex.com/company/plivo/incidents/qjb44nt7rtnx.md) | none | 2021-09-20 12:30 UTC | 2021-09-20 12:30 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Possible delay in warehouse syncs](https://rewindex.com/company/segment/incidents/zbmhg5c2dtpm.md) | none | 2021-09-20 15:00 UTC | 2021-09-20 15:00 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Elevated error rates](https://rewindex.com/company/buildkite/incidents/mx6m0whvqtcb.md) | none | 2021-09-20 16:07 UTC | 2021-09-20 16:50 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [API documentation site was unavailable](https://rewindex.com/company/launchdarkly/incidents/4shps9xzw3p4.md) | none | 2021-09-20 16:19 UTC | 2021-09-20 16:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Incoming Voice Calls and Incoming Messages May Have Been Routed to Old Webhooks](https://rewindex.com/company/twilio/incidents/vhmtvy1z9729.md) | none | 2021-09-20 16:45 UTC | 2021-09-20 16:45 UTC | resolved |
| [Pipedream](https://rewindex.com/company/pipedream.md) | [pipedream.com not rendering](https://rewindex.com/company/pipedream/incidents/gb8743l9y2gv.md) | none | 2021-09-20 17:54 UTC | 2021-09-20 18:10 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Missing records of background checks](https://rewindex.com/company/vanta/incidents/2fm2tz1hl9zf.md) | none | 2021-09-20 19:58 UTC | 2021-09-22 00:35 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Slow queries in US-west-2](https://rewindex.com/company/influxdata/incidents/hl43nb2wxmgt.md) | major | 2021-09-17 13:32 UTC | 2021-09-21 17:16 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Outbound emailing issues](https://rewindex.com/company/scaleway/incidents/m8srrn5v8mgw.md) | minor | 2021-09-16 14:57 UTC | 2021-09-27 11:04 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/fg4n1xdq15yr.md) | minor | 2021-09-16 15:51 UTC | 2021-09-21 21:31 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [PSTN Performance Degradation - Brazil](https://rewindex.com/company/sinch/incidents/8k133kzbr8fr.md) | minor | 2021-09-17 04:42 UTC | 2021-09-22 00:06 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Delayed direct deposits](https://rewindex.com/company/quickbooks-online/incidents/5f0mjlygrrp3.md) | minor | 2021-09-17 23:53 UTC | 2021-09-20 21:58 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Issues creating Azure Private Link connections for ESS Azure regions](https://rewindex.com/company/elastic-cloud/incidents/n6zr6g5prcm4.md) | none | 2021-09-16 17:16 UTC | 2021-10-05 11:39 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Wiz](https://rewindex.com/company/wiz.md) | [\[Scheduled\] Database upgrade (EU)](https://rewindex.com/company/wiz/incidents/h5b26xqrz0c2.md) | maintenance | 2021-09-20 07:02 UTC | 2021-09-20 08:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Finland SMS Carrier Maintenance - Telia (Sonera Finland Oyj)](https://rewindex.com/company/twilio/incidents/pq44p6yf7ppc.md) | maintenance | 2021-09-20 19:31 UTC | 2021-09-21 03:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon](https://rewindex.com/company/twilio/incidents/7cqfmc3ngvqn.md) | maintenance | 2021-09-20 20:02 UTC | 2021-09-21 00:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Telia Finland](https://rewindex.com/company/sinch/incidents/c1p9ntsqw0r9.md) | maintenance | 2021-09-20 20:30 UTC | 2021-09-21 04:00 UTC | resolved |
| [Wise](https://rewindex.com/company/wise.md) | [\[Scheduled\] Scheduled System Maintenance](https://rewindex.com/company/wise/incidents/l7v2dq6zdrmz.md) | maintenance | 2021-09-20 21:00 UTC | 2021-09-20 21:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] UK SMS Carrier Maintenance - O2 UK](https://rewindex.com/company/twilio/incidents/mtrv2xz29g02.md) | maintenance | 2021-09-20 21:32 UTC | 2021-09-21 06:01 UTC | resolved |
| [CockroachDB](https://rewindex.com/company/cockroachdb.md) | [\[Scheduled\] CockroachCloud Console Maintenance](https://rewindex.com/company/cockroachdb/incidents/07nxwp32sdls.md) | maintenance | 2021-09-20 23:21 UTC | 2021-09-20 23:35 UTC | resolved |

## Cite this

37 vendor-reported incidents started on 2021-09-20 (UTC) across 28 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-09-20
- Citation: Rewindex daily outage roundup, “Outages on September 20, 2021” (2021-09-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-09-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 20, 2021 (2021-09-20)](https://rewindex.com/outages/2021-09-20)`


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Canonical: https://rewindex.com/outages/2021-09-20 · Markdown: https://rewindex.com/outages/2021-09-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:44.525Z