# Outages on August 19, 2021 (UTC)

> 30 incidents started on August 19, 2021 (UTC) on the status pages Rewindex archives, 9 labelled major or critical by the vendor (Confluent, Jira); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-08-19
Last updated: 2021-08-20T13:53:00Z

- Incidents started: 30 (major/critical: 9, other: 21) across 20 vendors
- Still open from earlier days: 5 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 1, major 8, minor 14, none 7
- Previous day with incidents: [2021-08-18](https://rewindex.com/outages/2021-08-18.md) · Next: [2021-08-20](https://rewindex.com/outages/2021-08-20.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Confluent](https://rewindex.com/company/confluent.md) | [We are experiencing problems with logins for confluent.cloud](https://rewindex.com/company/confluent/incidents/rq16fz2ljlz7.md) | critical | 2021-08-19 22:10 UTC | 2021-08-19 23:08 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Automation for Jira rules are not processing](https://rewindex.com/company/jira/incidents/x6bhs7gw22t0.md) | major | 2021-08-19 10:42 UTC | 2021-08-19 11:22 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Timeouts for some operations on Basic/Standard clusters in GCP/us-central1](https://rewindex.com/company/confluent/incidents/7fd75608r1z1.md) | major | 2021-08-19 11:00 UTC | 2021-08-19 11:00 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Search and Live Tail Intermittent Failures](https://rewindex.com/company/mezmo/incidents/ytc4r5532n90.md) | major | 2021-08-19 13:56 UTC | 2021-08-19 20:48 UTC | postmortem |
| [imgix](https://rewindex.com/company/imgix.md) | [Image Manager is not displaying any images](https://rewindex.com/company/imgix/incidents/clqsxdldwtyd.md) | major | 2021-08-19 16:05 UTC | 2021-08-19 16:33 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [Issue with Metered Billing](https://rewindex.com/company/chargebee/incidents/4szfhmsfyk5q.md) | major | 2021-08-19 18:43 UTC | 2021-08-20 02:12 UTC | resolved |
| [Pipedream](https://rewindex.com/company/pipedream.md) | [Workflows failing to process incoming events](https://rewindex.com/company/pipedream/incidents/l92brhbrjml1.md) | major | 2021-08-19 20:35 UTC | 2021-08-19 20:47 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Pixie login is failing for US and EU Regions](https://rewindex.com/company/new-relic/incidents/kt04t7bn0dny.md) | major | 2021-08-19 22:07 UTC | 2021-08-19 22:31 UTC | resolved |
| [Firebolt](https://rewindex.com/company/firebolt.md) | [Signing in to Firebolt may fail](https://rewindex.com/company/firebolt/incidents/7w4n4wysf6hg.md) | major | 2021-08-19 22:17 UTC | 2021-08-19 22:41 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Some Users Unable to Reach Certain Sheets](https://rewindex.com/company/smartsheet/incidents/5d6qs5kw3hp7.md) | minor | 2021-08-19 02:07 UTC | 2021-08-19 05:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS Delivery Delay To Vinaphone Network in Vietnam](https://rewindex.com/company/twilio/incidents/79f97t91st77.md) | minor | 2021-08-19 07:22 UTC | 2021-08-19 10:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Messaging Overview Page Freezes](https://rewindex.com/company/twilio/incidents/l31wtt2crmp9.md) | minor | 2021-08-19 07:30 UTC | 2021-08-19 08:44 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Inconsistent delivery of MO, MT and DLR traffic towards Emerging Markets Telecommunication Services(9Mobile) in Nigeria](https://rewindex.com/company/sinch/incidents/gwgkq8rfnv75.md) | minor | 2021-08-19 08:41 UTC | 2021-08-19 10:51 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Synthetic Monitoring New York probe offline](https://rewindex.com/company/grafana-cloud/incidents/zbsgmzwvlgnq.md) | minor | 2021-08-19 10:08 UTC | 2021-08-19 10:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Twilio Singapore Phone Numbers](https://rewindex.com/company/twilio/incidents/846w0231925k.md) | minor | 2021-08-19 11:41 UTC | 2021-08-19 14:37 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[AMS\] RPN links flap](https://rewindex.com/company/scaleway/incidents/gpcfjys5ltw0.md) | minor | 2021-08-19 12:00 UTC | 2021-08-20 13:53 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Issues to create new trial deployments with APM in our GCP regions](https://rewindex.com/company/elastic-cloud/incidents/r0244g2hrcn9.md) | minor | 2021-08-19 13:46 UTC | 2021-08-19 15:55 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/vw0559qlx9jh.md) | minor | 2021-08-19 15:06 UTC | 2021-08-19 15:14 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Investigating increased latency](https://rewindex.com/company/retool/incidents/rzxjlgbbw60c.md) | minor | 2021-08-19 16:18 UTC | 2021-08-19 18:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated Latency on TwiML to Modify and End Calls](https://rewindex.com/company/twilio/incidents/899y6qttrz76.md) | minor | 2021-08-19 17:33 UTC | 2021-08-19 20:37 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Errors Loading Reports](https://rewindex.com/company/smartsheet/incidents/m9l1zry3syp9.md) | minor | 2021-08-19 21:51 UTC | 2021-08-20 00:23 UTC | resolved |
| [Wiz](https://rewindex.com/company/wiz.md) | [Intermittent login issues - Auth0 is down](https://rewindex.com/company/wiz/incidents/qx7p3n6pybzd.md) | minor | 2021-08-19 22:08 UTC | 2021-08-19 22:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to MTN Network in Syria](https://rewindex.com/company/twilio/incidents/dq5c1l6z08rr.md) | minor | 2021-08-19 22:15 UTC | 2021-08-20 00:54 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [SMS Temporarily Unavailable](https://rewindex.com/company/aircall/incidents/q64v02zfq5p1.md) | none | 2021-08-19 00:54 UTC | 2021-08-19 01:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/r07hsbkqg1vf.md) | none | 2021-08-19 05:22 UTC | 2021-08-19 05:57 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Some users can't place print order if certain payment methods are offered](https://rewindex.com/company/canva/incidents/6ckwr8vj8hk3.md) | none | 2021-08-19 08:26 UTC | 2021-08-19 10:19 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Business Intelligence Connector (BIC) - incomplete ETLs](https://rewindex.com/company/greenhouse/incidents/xk8gst53380q.md) | none | 2021-08-19 16:37 UTC | 2021-08-19 21:04 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Unable to create multiple-AZ deployments in GCP asia-east1 (Taiwan), GCP asia-south1 (Mumbai), GCP asia-northeast3 (Seoul)](https://rewindex.com/company/elastic-cloud/incidents/cqcjwg8rjcrs.md) | none | 2021-08-19 19:24 UTC | 2021-08-19 23:55 UTC | resolved |
| [Pipedream](https://rewindex.com/company/pipedream.md) | [Workflows failing to process incoming events](https://rewindex.com/company/pipedream/incidents/5hm0srdn64ck.md) | none | 2021-08-19 20:14 UTC | 2021-08-19 20:28 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Delayed sync of Shopify and Recharge data](https://rewindex.com/company/gorgias/incidents/sbg1lx7ntz65.md) | none | 2021-08-19 23:15 UTC | 2021-08-20 00:42 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] WEB hosting platform instability](https://rewindex.com/company/scaleway/incidents/y2jn6td7kzkr.md) | minor | 2021-08-18 16:26 UTC | 2021-08-23 07:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures to a Subset of Twilio United Kingdom Numbers](https://rewindex.com/company/twilio/incidents/3ww5smrd2bjx.md) | minor | 2021-08-18 17:09 UTC | 2021-08-19 10:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues with Sticky Sender Functionality for Subset of to Numbers when Sending SMS using Messaging Services](https://rewindex.com/company/twilio/incidents/smdncxz0l2r9.md) | minor | 2021-08-18 20:42 UTC | 2021-08-25 18:40 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| DEGRADED SMS delivery towards Pakistan.](https://rewindex.com/company/sinch/incidents/fbjj9tzjmyz4.md) | none | 2021-08-17 15:42 UTC | 2021-08-20 03:34 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 522](https://rewindex.com/company/bandwidth/incidents/z8l99bf6t483.md) | none | 2021-08-18 14:26 UTC | 2021-08-19 06:18 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/2hkthpswfh5j.md) | maintenance | 2021-08-19 03:01 UTC | 2021-08-19 06:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/117s8syrjnwd.md) | maintenance | 2021-08-19 03:01 UTC | 2021-08-19 07:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS/MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/0ssftd0py6mp.md) | maintenance | 2021-08-19 03:01 UTC | 2021-08-19 06:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/0cxfvkdf3knd.md) | maintenance | 2021-08-19 03:02 UTC | 2021-08-19 11:00 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [\[Scheduled\] Scheduled database maintenance](https://rewindex.com/company/substack/incidents/sdcnmnrwvhlk.md) | maintenance | 2021-08-19 04:47 UTC | 2021-08-19 06:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Canada SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/vd70151rykg3.md) | maintenance | 2021-08-19 06:00 UTC | 2021-08-19 10:01 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Storage infrastructure maintenance - repositories briefly read-only](https://rewindex.com/company/bitbucket/incidents/v2fd7ykgmmjk.md) | maintenance | 2021-08-19 20:00 UTC | 2021-08-19 23:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/hqcwsmvxn5y8.md) | maintenance | 2021-08-19 21:00 UTC | 2021-08-20 00:00 UTC | resolved |

## Cite this

30 vendor-reported incidents started on 2021-08-19 (UTC) across 20 vendors, 9 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-08-19
- Citation: Rewindex daily outage roundup, “Outages on August 19, 2021” (2021-08-19 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-08-19 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 19, 2021 (2021-08-19)](https://rewindex.com/outages/2021-08-19)`


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Canonical: https://rewindex.com/outages/2021-08-19 · Markdown: https://rewindex.com/outages/2021-08-19.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:44.513Z