# Outages on August 18, 2021 (UTC)

> 23 incidents started on August 18, 2021 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Snowflake, Pendo, Confluence); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-08-18
Last updated: 2021-08-25T18:40:00Z

- Incidents started: 23 (major/critical: 6, other: 17) across 17 vendors
- Still open from earlier days: 9 · Maintenance windows: 18 · Detected outage events: 0
- By vendor impact label: critical 2, major 4, minor 9, none 8
- Previous day with incidents: [2021-08-17](https://rewindex.com/outages/2021-08-17.md) · Next: [2021-08-19](https://rewindex.com/outages/2021-08-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AZURE - US Central (Iowa): MI-20210817-2](https://rewindex.com/company/snowflake/incidents/cz9dppw7ndh8.md) | critical | 2021-08-18 00:07 UTC | 2021-08-18 01:47 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Email Outage](https://rewindex.com/company/pendo/incidents/r2dr2vhds70k.md) | critical | 2021-08-18 17:32 UTC | 2021-08-18 20:48 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Confluence edit mode is unstable](https://rewindex.com/company/confluence/incidents/gz4fwd0mx6kt.md) | major | 2021-08-18 09:26 UTC | 2021-08-18 10:30 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Classic builder - Errors.](https://rewindex.com/company/typeform/incidents/l9fx13dx9d8p.md) | major | 2021-08-18 11:15 UTC | 2021-08-18 11:31 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Timeouts for some operations on Basic/Standard clusters in AWS/us-east-1](https://rewindex.com/company/confluent/incidents/0fm25vq3r26f.md) | major | 2021-08-18 14:30 UTC | 2021-08-18 14:30 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N.Virginia): MI-20210818](https://rewindex.com/company/snowflake/incidents/gbj83ns7h3dl.md) | major | 2021-08-18 16:26 UTC | 2021-08-18 23:29 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Issues uploading images](https://rewindex.com/company/squarespace/incidents/3l1klwfn4ts4.md) | minor | 2021-08-18 09:47 UTC | 2021-08-18 11:02 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Increased queue times on our Xcode standard and elite stacks](https://rewindex.com/company/bitrise/incidents/z96j7jvhcvvg.md) | minor | 2021-08-18 10:13 UTC | 2021-08-18 18:01 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] WEB hosting platform instability](https://rewindex.com/company/scaleway/incidents/m81470z7sjfx.md) | minor | 2021-08-18 10:38 UTC | 2021-08-18 13:03 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] WEB hosting platform instability](https://rewindex.com/company/scaleway/incidents/55hxw7r05bcg.md) | minor | 2021-08-18 11:19 UTC | 2021-08-18 13:03 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] WEB hosting platform instability](https://rewindex.com/company/scaleway/incidents/y2jn6td7kzkr.md) | minor | 2021-08-18 16:26 UTC | 2021-08-23 07:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures to a Subset of Twilio United Kingdom Numbers](https://rewindex.com/company/twilio/incidents/3ww5smrd2bjx.md) | minor | 2021-08-18 17:09 UTC | 2021-08-19 10:55 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Metrics Ingestion is Delayed](https://rewindex.com/company/lightstep/incidents/qb3t0vnskd2t.md) | minor | 2021-08-18 19:27 UTC | 2021-08-18 20:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues with WebSocket Connection to Video Insights Gateway](https://rewindex.com/company/twilio/incidents/x5mvvqwxrky4.md) | minor | 2021-08-18 20:38 UTC | 2021-08-18 23:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues with Sticky Sender Functionality for Subset of to Numbers when Sending SMS using Messaging Services](https://rewindex.com/company/twilio/incidents/smdncxz0l2r9.md) | minor | 2021-08-18 20:42 UTC | 2021-08-25 18:40 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-32354](https://rewindex.com/company/sinch/incidents/hk98ln4rsm52.md) | none | 2021-08-18 01:26 UTC | 2021-08-18 05:32 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Access to Password Protected Deployments](https://rewindex.com/company/v0/incidents/6j4s3t2j9n84.md) | none | 2021-08-18 12:49 UTC | 2021-08-18 13:55 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Access to Password Protected Deployments](https://rewindex.com/company/vercel/incidents/6j4s3t2j9n84.md) | none | 2021-08-18 12:49 UTC | 2021-08-18 13:55 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 522](https://rewindex.com/company/bandwidth/incidents/z8l99bf6t483.md) | none | 2021-08-18 14:26 UTC | 2021-08-19 06:18 UTC | resolved |
| [Census](https://rewindex.com/company/census.md) | [Data Warehouse Proxy issue](https://rewindex.com/company/census/incidents/vp827qp385r4.md) | none | 2021-08-18 16:34 UTC | 2021-08-18 16:34 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delay in Jobs](https://rewindex.com/company/circleci/incidents/4t4r03l0b957.md) | none | 2021-08-18 17:19 UTC | 2021-08-18 17:19 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Snowflake incident on US Clusters](https://rewindex.com/company/braze/incidents/m8lg3rd8r365.md) | none | 2021-08-18 19:13 UTC | 2021-08-18 22:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound Message Delivery Delays for a Subset of Whatsapp Numbers](https://rewindex.com/company/twilio/incidents/3d3h9qxl1d4n.md) | none | 2021-08-18 19:31 UTC | 2021-08-18 19:31 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Teleport](https://rewindex.com/company/teleport.md) | [Teleport Cloud Signup Failures](https://rewindex.com/company/teleport/incidents/6qxyxksqhb18.md) | critical | 2021-08-17 22:17 UTC | 2021-08-18 01:13 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Increased queue time on our Gen1 Xcode 12.5 elite stack](https://rewindex.com/company/bitrise/incidents/spmh8971950w.md) | minor | 2021-08-17 16:01 UTC | 2021-08-18 01:01 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Audience collector page functionality missing](https://rewindex.com/company/surveymonkey/incidents/5qq8fr19r77c.md) | minor | 2021-08-17 19:49 UTC | 2021-08-18 07:05 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Some automation events are delayed](https://rewindex.com/company/jira/incidents/n5v61q3xn882.md) | minor | 2021-08-17 21:47 UTC | 2021-08-18 03:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS Delivery Delays to a Subset of Nigeria Phone Numbers](https://rewindex.com/company/twilio/incidents/pwy4k89k62t1.md) | minor | 2021-08-17 22:46 UTC | 2021-08-18 14:35 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N.Virginia): MI-20210817](https://rewindex.com/company/snowflake/incidents/rq9pz84nggs9.md) | minor | 2021-08-17 22:55 UTC | 2021-08-18 00:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: Minimal Customer Impact with Submit Button not showing up on Alpha Sender ID Form after Initial Submission](https://rewindex.com/company/twilio/incidents/chvybjjft93k.md) | minor | 2021-08-17 23:12 UTC | 2021-08-18 00:03 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Delays with reporting data](https://rewindex.com/company/snyk/incidents/9fxt1cmm19wh.md) | none | 2021-08-11 10:24 UTC | 2021-08-19 08:09 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| DEGRADED SMS delivery towards Pakistan.](https://rewindex.com/company/sinch/incidents/fbjj9tzjmyz4.md) | none | 2021-08-17 15:42 UTC | 2021-08-20 03:34 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/dropbox/incidents/cgqc928vxg25.md) | maintenance | 2021-08-18 00:00 UTC | 2021-08-18 00:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/bzg198d1m56g.md) | maintenance | 2021-08-18 00:00 UTC | 2021-08-19 00:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Coordination layer maintenance in Azure France (azure-francecentral)](https://rewindex.com/company/elastic-cloud/incidents/x407fjkq8q34.md) | maintenance | 2021-08-18 02:00 UTC | 2021-08-18 03:29 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/44lh1nx74f7l.md) | maintenance | 2021-08-18 04:00 UTC | 2021-08-18 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Chile SMS Carrier Maintenance - Movistar (Telefonica Movil de Chile)](https://rewindex.com/company/twilio/incidents/lpv0vrxmbt8g.md) | maintenance | 2021-08-18 04:00 UTC | 2021-08-18 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/g8jssym701yl.md) | maintenance | 2021-08-18 05:00 UTC | 2021-08-18 13:10 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/bvb0xm7qrxjf.md) | maintenance | 2021-08-18 05:00 UTC | 2021-08-18 14:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 635 - Cedar Rapids, IA](https://rewindex.com/company/bandwidth/incidents/fwdszgp7b848.md) | maintenance | 2021-08-18 05:00 UTC | 2021-08-18 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards AT&T Mexico in Mexico \|](https://rewindex.com/company/sinch/incidents/4519nwfhswhj.md) | maintenance | 2021-08-18 05:00 UTC | 2021-08-18 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Videotron CA](https://rewindex.com/company/sinch/incidents/m1ktt3qbcl98.md) | maintenance | 2021-08-18 05:00 UTC | 2021-08-18 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/b0tgt3xhjg4j.md) | maintenance | 2021-08-18 05:00 UTC | 2021-08-18 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9165](https://rewindex.com/company/sinch/incidents/cl3276tn6416.md) | maintenance | 2021-08-18 06:00 UTC | 2021-08-18 10:01 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Slow cache operations](https://rewindex.com/company/semaphore/incidents/11dl69gmwpgx.md) | maintenance | 2021-08-18 14:40 UTC | 2021-08-19 08:15 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Coordination layer maintenance in Azure New South Wales](https://rewindex.com/company/elastic-cloud/incidents/rjlkm7pcb1cd.md) | maintenance | 2021-08-18 15:00 UTC | 2021-08-18 18:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] SBC Software Upgrade](https://rewindex.com/company/sinch/incidents/w86qdsn64xcp.md) | maintenance | 2021-08-18 17:02 UTC | 2021-08-18 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Japan SMS Carrier Maintenance - SoftBank](https://rewindex.com/company/twilio/incidents/4dvwtzkbty6x.md) | maintenance | 2021-08-18 17:02 UTC | 2021-08-18 19:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2 Network](https://rewindex.com/company/twilio/incidents/07p2m8y87yhb.md) | maintenance | 2021-08-18 20:00 UTC | 2021-08-19 00:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# INC000002220784](https://rewindex.com/company/sinch/incidents/m57hvkzs8nn5.md) | maintenance | 2021-08-18 22:00 UTC | 2021-08-19 01:00 UTC | resolved |

## Cite this

23 vendor-reported incidents started on 2021-08-18 (UTC) across 17 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-08-18
- Citation: Rewindex daily outage roundup, “Outages on August 18, 2021” (2021-08-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-08-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 18, 2021 (2021-08-18)](https://rewindex.com/outages/2021-08-18)`


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Canonical: https://rewindex.com/outages/2021-08-18 · Markdown: https://rewindex.com/outages/2021-08-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:43.519Z