# Outages on August 16, 2021 (UTC)

> 17 incidents started on August 16, 2021 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (Teleport, Xero, PandaDoc); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-08-16
Last updated: 2021-08-19T07:00:00Z

- Incidents started: 17 (major/critical: 8, other: 9) across 16 vendors
- Still open from earlier days: 5 · Maintenance windows: 5 · Detected outage events: 0
- By vendor impact label: critical 1, major 7, minor 7, none 2
- Previous day with incidents: [2021-08-15](https://rewindex.com/outages/2021-08-15.md) · Next: [2021-08-17](https://rewindex.com/outages/2021-08-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Teleport](https://rewindex.com/company/teleport.md) | [Teleport Cloud Login Failures](https://rewindex.com/company/teleport/incidents/r4jp33pznkmv.md) | critical | 2021-08-16 15:15 UTC | 2021-08-16 22:31 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users have been unable to open draft reports](https://rewindex.com/company/xero/incidents/wvk0mc2lq8q4.md) | major | 2021-08-16 00:23 UTC | 2021-08-16 02:03 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Completed document PDFs not dowloanding](https://rewindex.com/company/pandadoc/incidents/r45njmg5zhjw.md) | major | 2021-08-16 09:45 UTC | 2021-08-16 10:28 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [mt1 high latency for messages](https://rewindex.com/company/pusher/incidents/6t69wtlv50ms.md) | major | 2021-08-16 16:42 UTC | 2021-08-16 17:10 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Call Connectivity Issues](https://rewindex.com/company/aircall/incidents/dx1r0nbk9lsn.md) | major | 2021-08-16 16:44 UTC | 2021-08-16 17:11 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Elevated queue on Gen1 Visual Studio for Mac elite stacks](https://rewindex.com/company/bitrise/incidents/pqgrt1hdh0k2.md) | major | 2021-08-16 17:15 UTC | 2021-08-17 00:06 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Timeouts for some operations on Basic/Standard clusters in GCP/us-central1](https://rewindex.com/company/confluent/incidents/wvzhzvvkghw7.md) | major | 2021-08-16 19:00 UTC | 2021-08-16 19:00 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Feedback Platform Service Restored](https://rewindex.com/company/pendo/incidents/x63z71h3tgh9.md) | major | 2021-08-16 19:28 UTC | 2021-08-16 23:51 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Issue with Personas Chart tables](https://rewindex.com/company/amplitude/incidents/wljg6f5qq01m.md) | minor | 2021-08-16 08:00 UTC | 2021-08-16 09:36 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [We are experiencing issues with reaching our support team via email](https://rewindex.com/company/monday-com/incidents/b60h8hwpjc06.md) | minor | 2021-08-16 14:24 UTC | 2021-08-16 15:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Multiple Brazilian Networks from a Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/54sjtg40jk0x.md) | minor | 2021-08-16 14:57 UTC | 2021-08-16 17:08 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Truncated HTML responses](https://rewindex.com/company/netlify/incidents/4n8cmy20kl01.md) | minor | 2021-08-16 17:23 UTC | 2021-08-16 19:19 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Data Transfer and Snapshot Storage Billing](https://rewindex.com/company/elastic-cloud/incidents/v23zy9syhm42.md) | minor | 2021-08-16 18:47 UTC | 2021-08-16 18:47 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [High error rate on incoming integration messages](https://rewindex.com/company/gorgias/incidents/6kyb7fz6py9r.md) | minor | 2021-08-16 19:17 UTC | 2021-08-16 21:17 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Incident Intelligence Delays and Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/cmtrfyk575nq.md) | minor | 2021-08-16 20:22 UTC | 2021-08-16 21:05 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Errors Inbox Alerts Delays/Unavailable for US Region](https://rewindex.com/company/new-relic/incidents/8152mc4kcfgv.md) | none | 2021-08-16 03:30 UTC | 2021-08-16 03:30 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Continuous Heatmaps failing to load](https://rewindex.com/company/hotjar/incidents/fgdwz99pnw8g.md) | none | 2021-08-16 09:54 UTC | 2021-08-16 10:16 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] General platform slowness](https://rewindex.com/company/scaleway/incidents/r7jz8qzjh828.md) | minor | 2021-08-09 12:01 UTC | 2021-08-27 17:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Message Delivery Failures to a Subset of Twilio Italian Phone Numbers](https://rewindex.com/company/twilio/incidents/jx8w77bylb9m.md) | minor | 2021-08-11 08:50 UTC | 2021-08-17 00:50 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [MAU usage data is delayed](https://rewindex.com/company/launchdarkly/incidents/f9mbkwp38dc7.md) | minor | 2021-08-11 16:16 UTC | 2021-08-16 20:21 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Connectivity issues for \*.ubuntu.com and ppa.launchpad.net in Pipelines](https://rewindex.com/company/bitbucket/incidents/jvbnb8rzcjbs.md) | minor | 2021-08-13 03:44 UTC | 2021-08-17 05:29 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Delays with reporting data](https://rewindex.com/company/snyk/incidents/9fxt1cmm19wh.md) | none | 2021-08-11 10:24 UTC | 2021-08-19 08:09 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Coordination layer maintenance in Azure Texas (azure-southcentralus)](https://rewindex.com/company/elastic-cloud/incidents/tw5hvwsslgvs.md) | maintenance | 2021-08-16 02:01 UTC | 2021-08-16 03:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Pakistan SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/d0t94cbx7nl0.md) | maintenance | 2021-08-16 07:00 UTC | 2021-08-19 07:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/b6z91j941zy0.md) | maintenance | 2021-08-16 18:00 UTC | 2021-08-16 19:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon](https://rewindex.com/company/twilio/incidents/zrtm8sr2m8cc.md) | maintenance | 2021-08-16 20:00 UTC | 2021-08-17 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Japan SMS Carrier Maintenance - KDDI](https://rewindex.com/company/twilio/incidents/3rsy0sllm20x.md) | maintenance | 2021-08-16 21:01 UTC | 2021-08-16 23:00 UTC | resolved |

## Cite this

17 vendor-reported incidents started on 2021-08-16 (UTC) across 16 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-08-16
- Citation: Rewindex daily outage roundup, “Outages on August 16, 2021” (2021-08-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-08-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 16, 2021 (2021-08-16)](https://rewindex.com/outages/2021-08-16)`


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Canonical: https://rewindex.com/outages/2021-08-16 · Markdown: https://rewindex.com/outages/2021-08-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:58:52.407Z