# Outages on August 9, 2021 (UTC)

> 27 incidents started on August 9, 2021 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Asana, Xero, Elastic Cloud); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-08-09
Last updated: 2021-08-16T12:01:00Z

- Incidents started: 27 (major/critical: 7, other: 20) across 21 vendors
- Still open from earlier days: 4 · Maintenance windows: 14 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 15, none 5
- Previous day with incidents: [2021-08-08](https://rewindex.com/outages/2021-08-08.md) · Next: [2021-08-10](https://rewindex.com/outages/2021-08-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Asana](https://rewindex.com/company/asana.md) | [API outage](https://rewindex.com/company/asana/incidents/cvxkjx8kj6lb.md) | critical | 2021-08-09 23:22 UTC | 2021-08-10 00:05 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are experiencing an error when trying to post a pay run](https://rewindex.com/company/xero/incidents/h9cxcpvhl1rk.md) | major | 2021-08-09 00:18 UTC | 2021-08-09 00:53 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Connectivity issues with stateless applications](https://rewindex.com/company/elastic-cloud/incidents/vmj2fwtgfy9n.md) | major | 2021-08-09 13:22 UTC | 2021-08-10 06:22 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [QuickBooks Mac 2020 - "QuickBooks lost connection" error when attempting to enable multi user mode](https://rewindex.com/company/quickbooks-online/incidents/7j8gj6vxqsbs.md) | major | 2021-08-09 17:04 UTC | 2021-08-12 15:00 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Call History showing "No Calls Found"](https://rewindex.com/company/dialpad/incidents/7pkpkgjfjgkk.md) | major | 2021-08-09 17:23 UTC | 2021-08-09 21:59 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Some features are not working correctly on the Desktop Application](https://rewindex.com/company/dropbox/incidents/cbv48whhvv9p.md) | major | 2021-08-09 21:19 UTC | 2021-08-10 00:18 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial read unavailability for few Basic/Standard clusters in us-east-1 at Aug 9 02:30PT - 03:15PT](https://rewindex.com/company/confluent/incidents/rz9lgh4r92d2.md) | major | 2021-08-09 21:30 UTC | 2021-08-09 21:30 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Job Dispatch and Notification Delays](https://rewindex.com/company/buildkite/incidents/zyk155hw2qcx.md) | minor | 2021-08-09 05:42 UTC | 2021-08-09 06:06 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues - AsiaCell Iraq](https://rewindex.com/company/sinch/incidents/r00s7fh3gvnr.md) | minor | 2021-08-09 06:49 UTC | 2021-08-09 12:01 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Find Incident - EU Region (EMEA13 & EMEA14)](https://rewindex.com/company/optimizely/incidents/p8rhk7wvztt2.md) | minor | 2021-08-09 08:08 UTC | 2021-08-12 08:50 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Flashcall Degradation - Indonesia](https://rewindex.com/company/sinch/incidents/bd5sfzl5kz9z.md) | minor | 2021-08-09 09:13 UTC | 2021-08-10 10:02 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [At the moment, we're experiencing connectivity issues for some accounts across all devices. Our development team is on the case and diligently working to resolve this matter as quickly as possible.](https://rewindex.com/company/monday-com/incidents/m8190gcqhdph.md) | minor | 2021-08-09 09:35 UTC | 2021-08-09 11:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Videotron Canada](https://rewindex.com/company/twilio/incidents/gylbglr6t6lg.md) | minor | 2021-08-09 11:53 UTC | 2021-08-10 07:29 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] General platform slowness](https://rewindex.com/company/scaleway/incidents/r7jz8qzjh828.md) | minor | 2021-08-09 12:01 UTC | 2021-08-27 17:55 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/z4s074xxbbvz.md) | minor | 2021-08-09 16:17 UTC | 2021-08-09 17:22 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [List Processing is currently delayed for some users](https://rewindex.com/company/hubspot/incidents/h32g0gbtrnk6.md) | minor | 2021-08-09 16:45 UTC | 2021-08-09 18:57 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Users may be experiencing slow loading pages within their Gusto account.](https://rewindex.com/company/gusto/incidents/wrls369p818z.md) | minor | 2021-08-09 17:17 UTC | 2021-08-09 18:21 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [SMTP Latency Issues](https://rewindex.com/company/mailgun/incidents/jxhyqgfw5gk8.md) | minor | 2021-08-09 17:22 UTC | 2021-08-09 19:31 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Requisitions report in LTI not reporting properly](https://rewindex.com/company/lever/incidents/xbyqmplmfsph.md) | minor | 2021-08-09 17:53 UTC | 2021-08-10 14:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [TaskRouter Returns Intermittent 500s Status Codes](https://rewindex.com/company/twilio/incidents/d6c6n5m3bv3c.md) | minor | 2021-08-09 20:01 UTC | 2021-08-09 23:25 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Some features are not working correctly on the Website](https://rewindex.com/company/dropbox/incidents/h78q273mq2k9.md) | minor | 2021-08-09 21:23 UTC | 2021-08-09 21:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Subset of WhatsApp Phone Numbers Offline](https://rewindex.com/company/twilio/incidents/p9xl5dqjx2zb.md) | minor | 2021-08-09 22:53 UTC | 2021-08-09 23:27 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays when sending to Multiple USA Mobile Networks on a Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/1px9xr3s0s00.md) | none | 2021-08-09 15:44 UTC | 2021-08-09 18:25 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Increased latency and elevated timeouts for requests](https://rewindex.com/company/retool/incidents/l586n1f4r9h5.md) | none | 2021-08-09 16:30 UTC | 2021-08-09 16:30 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Elevated error rates impacting a subset of stores](https://rewindex.com/company/bigcommerce/incidents/k32rkbydkbpg.md) | none | 2021-08-09 16:53 UTC | 2021-08-09 16:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [TaskRouter and Flex Returning 500s Status Codes](https://rewindex.com/company/twilio/incidents/49yh1rvvrrql.md) | none | 2021-08-09 19:06 UTC | 2021-08-09 19:06 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Issues on searching elements in a specific language](https://rewindex.com/company/canva/incidents/tnchgy695vgs.md) | none | 2021-08-09 20:53 UTC | 2021-08-10 01:25 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Problems finding contacts on Inbox](https://rewindex.com/company/messagebird-bird/incidents/f3d9sshfy8jt.md) | minor | 2021-08-02 13:19 UTC | 2021-08-09 22:20 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEB HOSTING\] General platform slowness](https://rewindex.com/company/scaleway/incidents/d09nr4h1kfc5.md) | minor | 2021-08-04 12:06 UTC | 2021-08-09 08:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Multiple Chilean Carriers](https://rewindex.com/company/twilio/incidents/49bnklh4q7dr.md) | minor | 2021-08-04 21:44 UTC | 2021-08-13 11:51 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [IaC reporting data is missing](https://rewindex.com/company/snyk/incidents/n8hwqg9t9mnp.md) | minor | 2021-08-08 12:33 UTC | 2021-08-09 08:42 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Bugzilla scheduled maintainence](https://rewindex.com/company/red-hat/incidents/pqpgr0vy8nhz.md) | maintenance | 2021-08-09 00:01 UTC | 2021-08-09 00:15 UTC | resolved |
| [Twingate](https://rewindex.com/company/twingate.md) | [\[Scheduled\] Routine database maintenance scheduled](https://rewindex.com/company/twingate/incidents/3fmjr2xzr7fc.md) | maintenance | 2021-08-09 01:00 UTC | 2021-08-09 01:30 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/grafana-cloud/incidents/mkhq81h5r8v3.md) | maintenance | 2021-08-09 01:00 UTC | 2021-08-09 02:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Maintenance - Bandwidth Dashboard](https://rewindex.com/company/bandwidth/incidents/h09zl4t5gv60.md) | maintenance | 2021-08-09 02:00 UTC | 2021-08-09 04:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/slw89zk2kms0.md) | maintenance | 2021-08-09 04:00 UTC | 2021-08-09 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jk6vjzn1ljdp.md) | maintenance | 2021-08-09 04:00 UTC | 2021-08-09 09:00 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [\[Scheduled\] Scheduled Maintenance - Builder and Admin](https://rewindex.com/company/typeform/incidents/d66wlfwg3wkp.md) | maintenance | 2021-08-09 05:30 UTC | 2021-08-09 07:00 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Bugzilla scheduled maintainence](https://rewindex.com/company/red-hat/incidents/rjbn474vf4rt.md) | maintenance | 2021-08-09 12:31 UTC | 2021-08-09 12:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline (VimpelCom)](https://rewindex.com/company/twilio/incidents/ctt2dkldzlk9.md) | maintenance | 2021-08-09 15:00 UTC | 2021-08-09 18:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Telkomsel Indonesia](https://rewindex.com/company/twilio/incidents/5drcdxlxh5g1.md) | maintenance | 2021-08-09 17:01 UTC | 2021-08-09 19:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Megafon, Russian Federation](https://rewindex.com/company/twilio/incidents/jqq2wwnrs5pz.md) | maintenance | 2021-08-09 20:00 UTC | 2021-08-10 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/05gf6vc93byl.md) | maintenance | 2021-08-09 20:30 UTC | 2021-08-10 01:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Altel JSC](https://rewindex.com/company/twilio/incidents/jj9dv1grrc89.md) | maintenance | 2021-08-09 20:30 UTC | 2021-08-10 01:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline Network](https://rewindex.com/company/twilio/incidents/2tpppxcxwjgl.md) | maintenance | 2021-08-09 21:00 UTC | 2021-08-10 00:00 UTC | resolved |

## Cite this

27 vendor-reported incidents started on 2021-08-09 (UTC) across 21 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-08-09
- Citation: Rewindex daily outage roundup, “Outages on August 9, 2021” (2021-08-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-08-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 9, 2021 (2021-08-09)](https://rewindex.com/outages/2021-08-09)`


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Canonical: https://rewindex.com/outages/2021-08-09 · Markdown: https://rewindex.com/outages/2021-08-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:19:56.895Z