# Outages on August 4, 2021 (UTC)

> 23 incidents started on August 4, 2021 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Asana, Buildkite, Trello); 12 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-08-04
Last updated: 2021-08-11T21:44:00Z

- Incidents started: 23 (major/critical: 7, other: 16) across 18 vendors
- Still open from earlier days: 12 · Maintenance windows: 16 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 10, none 6
- Previous day with incidents: [2021-08-03](https://rewindex.com/outages/2021-08-03.md) · Next: [2021-08-05](https://rewindex.com/outages/2021-08-05.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Asana](https://rewindex.com/company/asana.md) | [Major Outage](https://rewindex.com/company/asana/incidents/131shfj09hk3.md) | critical | 2021-08-04 23:21 UTC | 2021-08-04 23:31 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [BUILDKITE\_BUILD\_NUMBER not being set for builds](https://rewindex.com/company/buildkite/incidents/mygzq53nl5nz.md) | major | 2021-08-04 05:22 UTC | 2021-08-04 05:59 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello Signup not working](https://rewindex.com/company/trello/incidents/3p1vnkj2m0mg.md) | major | 2021-08-04 14:25 UTC | 2021-08-04 14:41 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial unavailability for Basic/Standard clusters in GCP us-central1](https://rewindex.com/company/confluent/incidents/bsr6lf0drrng.md) | major | 2021-08-04 14:28 UTC | 2021-08-04 17:49 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AZURE - Australia East (New South Wales): MI-20210804](https://rewindex.com/company/snowflake/incidents/wq30g883j3xf.md) | major | 2021-08-04 15:48 UTC | 2021-08-04 18:17 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Coordination layer network issues with Azure New South Wales (azure-australiaeast)](https://rewindex.com/company/elastic-cloud/incidents/zcxllrm4p6t6.md) | major | 2021-08-04 16:17 UTC | 2021-08-04 17:07 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/6rk27jg75jqc.md) | major | 2021-08-04 22:00 UTC | 2021-08-04 22:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Unable to Create New Japanese Phone Number Bundles](https://rewindex.com/company/twilio/incidents/z2k662gwb0xh.md) | minor | 2021-08-04 03:02 UTC | 2021-08-04 04:27 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users unable to view Client Lists and Global Search in Xero Practice Manager](https://rewindex.com/company/xero/incidents/2xn5s64554lt.md) | minor | 2021-08-04 06:57 UTC | 2021-08-04 09:02 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Synthetic Monitoring Atlanta probe offline](https://rewindex.com/company/grafana-cloud/incidents/q13rl6rmwgsf.md) | minor | 2021-08-04 10:40 UTC | 2021-08-04 11:04 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEB HOSTING\] General platform slowness](https://rewindex.com/company/scaleway/incidents/d09nr4h1kfc5.md) | minor | 2021-08-04 12:06 UTC | 2021-08-09 08:18 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Not able to view integration details within the leads table](https://rewindex.com/company/unbounce/incidents/1vjlgkbbsn1x.md) | minor | 2021-08-04 12:17 UTC | 2021-08-04 13:05 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Issues with Checkout page.](https://rewindex.com/company/surveymonkey/incidents/1d7dldh60j6w.md) | minor | 2021-08-04 14:17 UTC | 2021-08-04 15:55 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [2-Step Verification (2SV) Email Delivery Failures](https://rewindex.com/company/bigcommerce/incidents/w5qlh1cd8tfm.md) | minor | 2021-08-04 15:43 UTC | 2021-08-04 16:49 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queues on our Xcode  stacks](https://rewindex.com/company/bitrise/incidents/t7dbxl4jmsb6.md) | minor | 2021-08-04 19:07 UTC | 2021-08-04 19:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Multiple Chilean Carriers](https://rewindex.com/company/twilio/incidents/49bnklh4q7dr.md) | minor | 2021-08-04 21:44 UTC | 2021-08-13 11:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures to Twilio Phone Numbers in Germany](https://rewindex.com/company/twilio/incidents/f8b5r10ynt2h.md) | minor | 2021-08-04 23:41 UTC | 2021-08-05 02:24 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Content Search high error rate](https://rewindex.com/company/canva/incidents/jpjfnljj8rzf.md) | none | 2021-08-04 02:35 UTC | 2021-08-04 06:33 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Delays in updating reporting data](https://rewindex.com/company/snyk/incidents/r6s2kqsdwq3h.md) | none | 2021-08-04 09:00 UTC | 2021-08-05 13:01 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[RPN\] RPN connectivity between PAR and AMS issue](https://rewindex.com/company/scaleway/incidents/73k4bcy59683.md) | none | 2021-08-04 09:55 UTC | 2021-08-04 09:55 UTC | resolved |
| [Upstash](https://rewindex.com/company/upstash.md) | [US-EAST-1 Free Tier Rest Service Outage](https://rewindex.com/company/upstash/incidents/lbxvb0x8zf99.md) | none | 2021-08-04 11:02 UTC | 2021-08-04 11:02 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Identify API not serving external requests](https://rewindex.com/company/hotjar/incidents/f4d76lf8k32g.md) | none | 2021-08-04 11:13 UTC | 2021-08-04 13:56 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Metrics API is Experiencing Delays or Failures](https://rewindex.com/company/confluent/incidents/yswrw30vt7ys.md) | none | 2021-08-04 14:00 UTC | 2021-08-04 14:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[AMS1\] Power issue in AMS1 Hall 2 E-E Rack E16](https://rewindex.com/company/scaleway/incidents/bs9rtyqjt0j7.md) | major | 2021-08-01 15:43 UTC | 2021-08-08 09:21 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Microsoft integrations are not working correctly on Dropbox mobile apps](https://rewindex.com/company/dropbox/incidents/vq3d0sjf59d7.md) | minor | 2021-07-28 16:50 UTC | 2021-08-12 15:41 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[SAN\] san-hdd-15.rpn.online.net instabilities](https://rewindex.com/company/scaleway/incidents/dtsd1x0qb8c5.md) | minor | 2021-07-31 12:17 UTC | 2021-08-04 08:18 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] General platform slowness](https://rewindex.com/company/scaleway/incidents/lp02cr4f200q.md) | minor | 2021-08-02 08:50 UTC | 2021-08-04 12:05 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] PF 1000 and 1001 Instability](https://rewindex.com/company/scaleway/incidents/zxy7rq711k2y.md) | minor | 2021-08-02 12:17 UTC | 2021-08-08 09:17 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Problems finding contacts on Inbox](https://rewindex.com/company/messagebird-bird/incidents/f3d9sshfy8jt.md) | minor | 2021-08-02 13:19 UTC | 2021-08-09 22:20 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users getting an error when accessing MTD VAT Returns](https://rewindex.com/company/xero/incidents/9kc1xnbgl2p6.md) | minor | 2021-08-03 13:38 UTC | 2021-08-04 09:44 UTC | resolved |
| [Wiz](https://rewindex.com/company/wiz.md) | [US5 - degraded performance](https://rewindex.com/company/wiz/incidents/4s4jc5d18hvs.md) | minor | 2021-08-03 17:31 UTC | 2021-08-04 07:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Data Delays for the Authy Reporting API](https://rewindex.com/company/twilio/incidents/zt30324y2j65.md) | minor | 2021-08-03 20:18 UTC | 2021-08-04 23:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound SMS/MMS towards US phone numbers in Springfield, MO](https://rewindex.com/company/plivo/incidents/k177ldpdfp2p.md) | minor | 2021-08-03 21:39 UTC | 2021-08-04 00:46 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [We are migrating our Discuss Forums, access to Discourse might be unavailable temporarily](https://rewindex.com/company/bitrise/incidents/19vm4r0fq574.md) | none | 2021-08-02 10:03 UTC | 2021-08-04 19:06 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 522 (Springfield, MO)](https://rewindex.com/company/bandwidth/incidents/q46j4t5qys33.md) | none | 2021-08-03 17:16 UTC | 2021-08-04 00:42 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [FullStory](https://rewindex.com/company/fullstory.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/fullstory/incidents/s94n3hmdh9rt.md) | maintenance | 2021-08-04 00:40 UTC | not resolved | unknown |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/gjjj63fs5m90.md) | maintenance | 2021-08-04 04:00 UTC | 2021-08-04 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2423](https://rewindex.com/company/sinch/incidents/59rzzk4xzckn.md) | maintenance | 2021-08-04 04:00 UTC | 2021-08-04 08:30 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - US-East (Newark)](https://rewindex.com/company/linode-akamai/incidents/k9t4dtx115rl.md) | maintenance | 2021-08-04 04:00 UTC | 2021-08-04 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Costa Rica SMS Carrier Maintenance - Kolbi ICE](https://rewindex.com/company/twilio/incidents/9w0chr53v5tm.md) | maintenance | 2021-08-04 04:00 UTC | 2021-08-04 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Partner Maintenance - Small US Regional Carriers](https://rewindex.com/company/twilio/incidents/hk2prt5t7bjn.md) | maintenance | 2021-08-04 04:00 UTC | 2021-08-04 08:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/tqtxy7nh6lxd.md) | maintenance | 2021-08-04 04:01 UTC | 2021-08-04 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Honduras SMS Carrier Maintenance - Claro Honduras](https://rewindex.com/company/twilio/incidents/wrzzpbhbcw97.md) | maintenance | 2021-08-04 04:01 UTC | 2021-08-04 04:30 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[Elements\] DBaaS infrastructure upgrade in WAW and AMS](https://rewindex.com/company/scaleway/incidents/np35x023scwz.md) | maintenance | 2021-08-04 05:00 UTC | 2021-08-04 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \|RESCHEDULED\| DI SMS 365\| Enterprise Messaging \| 3rd party Application Maintenance \| Planned maintenance towards AT&T Mobility.](https://rewindex.com/company/sinch/incidents/rv5m607pz71z.md) | maintenance | 2021-08-04 17:36 UTC | not resolved | unknown |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Malaysia SMS Carrier Maintenance - Tune Talk](https://rewindex.com/company/twilio/incidents/jc7ywbq6cmtf.md) | maintenance | 2021-08-04 20:00 UTC | 2021-08-04 21:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Malaysia SMS Carrier Maintenance - Webe (Packet One)](https://rewindex.com/company/twilio/incidents/y9kxr0l9dxby.md) | maintenance | 2021-08-04 20:00 UTC | 2021-08-04 21:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Malaysia SMS Carrier Maintenance - XOX](https://rewindex.com/company/twilio/incidents/5wkc8bnwn4rk.md) | maintenance | 2021-08-04 20:00 UTC | 2021-08-04 21:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - U Mobile Malaysia](https://rewindex.com/company/twilio/incidents/3yn7127s2d8f.md) | maintenance | 2021-08-04 20:00 UTC | 2021-08-04 21:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Application Maintenance \| Ref Number\# 2107/1177](https://rewindex.com/company/sinch/incidents/xzq8qlc4nq2g.md) | maintenance | 2021-08-04 21:30 UTC | not resolved | unknown |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/lever/incidents/ys5hrbhcrkjw.md) | maintenance | 2021-08-04 23:00 UTC | 2021-08-05 06:00 UTC | resolved |

## Cite this

23 vendor-reported incidents started on 2021-08-04 (UTC) across 18 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-08-04
- Citation: Rewindex daily outage roundup, “Outages on August 4, 2021” (2021-08-04 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-08-04 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 4, 2021 (2021-08-04)](https://rewindex.com/outages/2021-08-04)`


---
Canonical: https://rewindex.com/outages/2021-08-04 · Markdown: https://rewindex.com/outages/2021-08-04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:53.810Z