# Outages on July 20, 2021 (UTC)

> 25 incidents started on July 20, 2021 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (Canva, Xero, Firebolt); 11 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-07-20
Last updated: 2021-07-27T13:40:00Z

- Incidents started: 25 (major/critical: 8, other: 17) across 18 vendors
- Still open from earlier days: 11 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 1, major 7, minor 11, none 6
- Previous day with incidents: [2021-07-19](https://rewindex.com/outages/2021-07-19.md) · Next: [2021-07-21](https://rewindex.com/outages/2021-07-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Canva](https://rewindex.com/company/canva.md) | [Users are getting slow responses/ error 5xx when accessing Canva and their designs](https://rewindex.com/company/canva/incidents/zp7hlmlkgmp0.md) | critical | 2021-07-20 03:01 UTC | 2021-07-20 03:16 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Performance Issues in Bank Reconciliation and unable to set up Bank Feeds](https://rewindex.com/company/xero/incidents/x97518gr52nd.md) | major | 2021-07-20 00:47 UTC | 2021-07-20 02:47 UTC | resolved |
| [Firebolt](https://rewindex.com/company/firebolt.md) | [Engines may fail to start and stop](https://rewindex.com/company/firebolt/incidents/3wqxc2sz6v8b.md) | major | 2021-07-20 04:30 UTC | 2021-07-20 08:50 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users experiencing issues reconnecting and setting up NZ/AU AMEX Yodlee feeds in Xero](https://rewindex.com/company/xero/incidents/05m08vlp1nkc.md) | major | 2021-07-20 05:23 UTC | 2021-07-20 07:28 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Google Analytics Extraction Errors](https://rewindex.com/company/stitch/incidents/2s7jcfwfh9sk.md) | major | 2021-07-20 13:32 UTC | 2021-07-20 17:33 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/ffpz1wydnmd8.md) | major | 2021-07-20 16:51 UTC | 2021-07-27 13:40 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Dashboard down](https://rewindex.com/company/pusher/incidents/8vr563k3tw38.md) | major | 2021-07-20 17:09 UTC | 2021-07-20 18:10 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [SMS Opt-In and Opt-Out Confirmations are not working correctly](https://rewindex.com/company/statuspage/incidents/pw5xnnm3yw54.md) | major | 2021-07-20 21:56 UTC | 2021-07-20 23:21 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Flashcall Degradation - Indonesia](https://rewindex.com/company/sinch/incidents/0vq6bdhhm99j.md) | minor | 2021-07-20 05:48 UTC | 2021-07-26 11:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Glo Network in Nigeria](https://rewindex.com/company/twilio/incidents/gj2jrrn5ff09.md) | minor | 2021-07-20 10:25 UTC | 2021-07-20 14:38 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Duplicate Announcements Guides Displaying in Resource Center](https://rewindex.com/company/pendo/incidents/wq9t8pw2njgy.md) | minor | 2021-07-20 15:28 UTC | 2021-07-20 21:31 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Instagram Comments Delayed](https://rewindex.com/company/gorgias/incidents/hfrx6tpgw0bc.md) | minor | 2021-07-20 15:49 UTC | 2021-07-20 16:28 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [US1 Site Network Issues](https://rewindex.com/company/sinch/incidents/4j9c0ft3xcq6.md) | minor | 2021-07-20 18:49 UTC | 2021-07-20 19:07 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Processing Delays](https://rewindex.com/company/amplitude/incidents/y10hzwnc4j0k.md) | minor | 2021-07-20 19:22 UTC | 2021-07-21 08:32 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Connectivity & Automation Issues across accounts and devices](https://rewindex.com/company/monday-com/incidents/qtmtxcgmm5r2.md) | minor | 2021-07-20 21:17 UTC | 2021-07-20 22:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Console Page Navigation Loading Issues](https://rewindex.com/company/twilio/incidents/512z1ts3m9zq.md) | minor | 2021-07-20 21:44 UTC | 2021-07-20 23:20 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Delayed Build Processing](https://rewindex.com/company/v0/incidents/4b84x6gxlg9m.md) | minor | 2021-07-20 22:49 UTC | 2021-07-20 23:31 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Delayed Build Processing](https://rewindex.com/company/vercel/incidents/4b84x6gxlg9m.md) | minor | 2021-07-20 22:49 UTC | 2021-07-20 23:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues Navigating to Notify, Sync, Conversations, Programmable Messaging and Messaging Insights via Safari in Console](https://rewindex.com/company/twilio/incidents/gb1wk5sg5ghy.md) | minor | 2021-07-20 23:09 UTC | 2021-07-21 00:50 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Support portal is unavailable](https://rewindex.com/company/confluent/incidents/0yhs7gbl4ssm.md) | none | 2021-07-20 00:44 UTC | 2021-07-20 00:51 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR Traffic towards Globacom Nigeria(GLOMOBILE) in Nigeria](https://rewindex.com/company/sinch/incidents/g90mx6cnfknq.md) | none | 2021-07-20 10:25 UTC | 2021-07-20 17:11 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Upload fonts button missing](https://rewindex.com/company/canva/incidents/f6mfd08696dt.md) | none | 2021-07-20 12:59 UTC | 2021-07-20 13:46 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [All Products -  Alerts and UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/12stwk5x1d9z.md) | none | 2021-07-20 16:05 UTC | 2021-07-20 16:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification - Verizon US](https://rewindex.com/company/sinch/incidents/f86nbx5418kq.md) | none | 2021-07-20 22:19 UTC | 2021-07-20 22:19 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Scheduled maintenance](https://rewindex.com/company/dropbox/incidents/ygzh6kz2q2s8.md) | none | 2021-07-20 23:12 UTC | 2021-07-21 00:23 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Issues accessing the Elastic Cloud user management console](https://rewindex.com/company/elastic-cloud/incidents/c2t90lv9jnd8.md) | critical | 2021-07-19 22:58 UTC | 2021-07-20 01:45 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/yrgxrfr4nthv.md) | major | 2021-07-16 20:41 UTC | 2021-07-26 12:09 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Delays with Native Event Processing](https://rewindex.com/company/sentry/incidents/4vcj4683qzt2.md) | major | 2021-07-19 15:03 UTC | 2021-07-20 00:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Video Compositions are Delayed and Some Others Fail](https://rewindex.com/company/twilio/incidents/kbtr75gvqyjr.md) | minor | 2021-07-13 11:02 UTC | 2021-07-20 09:08 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Mail\] Mail instabilities](https://rewindex.com/company/scaleway/incidents/xmyhlpcdsltz.md) | minor | 2021-07-19 08:49 UTC | 2021-07-20 06:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays When Sending to UMobile Network in Malaysia](https://rewindex.com/company/twilio/incidents/6rl062f6kskb.md) | minor | 2021-07-19 15:28 UTC | 2021-07-20 05:59 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Delay in receipt of DLR from U Mobile Malaysia.](https://rewindex.com/company/sinch/incidents/l0d9g5p9fq7z.md) | minor | 2021-07-19 15:45 UTC | 2021-07-20 04:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Deleted Studio Flows Reappearing in Console](https://rewindex.com/company/twilio/incidents/twxx97rmp4wn.md) | minor | 2021-07-19 20:15 UTC | 2021-07-21 15:25 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Delays in Event Processing](https://rewindex.com/company/sentry/incidents/q8td7cb2ytcc.md) | minor | 2021-07-19 21:28 UTC | 2021-07-20 09:58 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Elasticsearch Service - Planned Maintenance](https://rewindex.com/company/elastic-cloud/incidents/6x3qcwct11cg.md) | none | 2021-07-13 17:49 UTC | 2021-07-20 01:59 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Pay event submission delay with the ATO](https://rewindex.com/company/quickbooks-online/incidents/w3ct9rngqsd0.md) | none | 2021-07-15 03:18 UTC | 2021-07-28 07:47 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] New Authentication 365 SSO and user login](https://rewindex.com/company/sinch/incidents/qlv9y3stxq4n.md) | maintenance | 2021-07-20 00:00 UTC | 2021-07-20 02:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] New Livelink 365 SSO and user login](https://rewindex.com/company/sinch/incidents/904hsy27drnf.md) | maintenance | 2021-07-20 00:00 UTC | 2021-07-20 02:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Myanmar SMS Carrier Maintenance - Ooredoo](https://rewindex.com/company/twilio/incidents/xjt9vrj1vkmn.md) | maintenance | 2021-07-20 03:01 UTC | 2021-07-20 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Costa Rica SMS Carrier Maintenance - Kolbi ICE](https://rewindex.com/company/twilio/incidents/f5bp8vr4yjnq.md) | maintenance | 2021-07-20 04:00 UTC | 2021-07-20 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/71rtgrdl2fqm.md) | maintenance | 2021-07-20 04:01 UTC | 2021-07-20 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging & Operator Services \| Application Maintenance \| PCR Number \#9095](https://rewindex.com/company/sinch/incidents/nkbq63679yfd.md) | maintenance | 2021-07-20 06:00 UTC | 2021-07-20 08:28 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - US1 Site](https://rewindex.com/company/sinch/incidents/3j2z8yvm1gh0.md) | maintenance | 2021-07-20 08:00 UTC | 2021-07-20 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/gj0z91qx7v08.md) | maintenance | 2021-07-20 09:00 UTC | 2021-07-20 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/25cpff26tb1y.md) | maintenance | 2021-07-20 09:00 UTC | 2021-07-20 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Internal Maintenance - Canada Rogers & Fido](https://rewindex.com/company/sinch/incidents/znpp1tt2q3cs.md) | maintenance | 2021-07-20 09:00 UTC | 2021-07-20 10:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Backups Maintenance - US-Central (Dallas)](https://rewindex.com/company/linode-akamai/incidents/4700qj7z4mqx.md) | maintenance | 2021-07-20 12:02 UTC | 2021-07-20 20:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/6bl5z41zwl6q.md) | maintenance | 2021-07-20 22:30 UTC | 2021-07-20 23:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] UK Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/py4sbzkw29pj.md) | maintenance | 2021-07-20 23:00 UTC | 2021-07-21 03:00 UTC | resolved |

## Cite this

25 vendor-reported incidents started on 2021-07-20 (UTC) across 18 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-07-20
- Citation: Rewindex daily outage roundup, “Outages on July 20, 2021” (2021-07-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-07-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 20, 2021 (2021-07-20)](https://rewindex.com/outages/2021-07-20)`


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Canonical: https://rewindex.com/outages/2021-07-20 · Markdown: https://rewindex.com/outages/2021-07-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:47.938Z