# Outages on July 16, 2021 (UTC)

> 23 incidents started on July 16, 2021 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Klaviyo); 11 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-07-16
Last updated: 2021-07-23T20:41:00Z

- Incidents started: 23 (major/critical: 1, other: 22) across 17 vendors
- Still open from earlier days: 11 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: major 1, minor 17, none 5
- Previous day with incidents: [2021-07-15](https://rewindex.com/outages/2021-07-15.md) · Next: [2021-07-17](https://rewindex.com/outages/2021-07-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/yrgxrfr4nthv.md) | major | 2021-07-16 20:41 UTC | 2021-07-26 12:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Naxtel Azerbaijan](https://rewindex.com/company/twilio/incidents/4xkf63w89dvx.md) | minor | 2021-07-16 01:29 UTC | 2021-07-16 20:49 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access CIS Reports](https://rewindex.com/company/xero/incidents/6kl6k508lj15.md) | minor | 2021-07-16 10:53 UTC | 2021-07-16 13:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Emergency 911 Enablement and Address Validation Issues for Twilio US/CA numbers](https://rewindex.com/company/twilio/incidents/htdk94stm7s5.md) | minor | 2021-07-16 11:33 UTC | 2021-07-16 18:45 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Whatsapp Outbound messages delays](https://rewindex.com/company/messagebird-bird/incidents/m57dzb454pb6.md) | minor | 2021-07-16 12:29 UTC | 2021-07-16 14:22 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Luxembourg phone numbers](https://rewindex.com/company/plivo/incidents/95d3knvk1lf3.md) | minor | 2021-07-16 12:33 UTC | 2021-07-16 16:21 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Delayed Indexing](https://rewindex.com/company/fullstory/incidents/zr0c3zv9kf6b.md) | minor | 2021-07-16 12:49 UTC | 2021-07-16 18:28 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Increased error rates in US 06](https://rewindex.com/company/braze/incidents/hk8b0whvzv76.md) | minor | 2021-07-16 13:11 UTC | 2021-07-16 14:02 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Issues accessing package settings on npmjs.com](https://rewindex.com/company/npm/incidents/hkzj727w6x8q.md) | minor | 2021-07-16 14:17 UTC | 2021-07-16 14:59 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Some web services using Cloudflare are returning errors](https://rewindex.com/company/render/incidents/cfr3bnyhtzt4.md) | minor | 2021-07-16 14:33 UTC | 2021-07-16 21:43 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infra UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/sg6kq2hf016q.md) | minor | 2021-07-16 15:28 UTC | 2021-07-16 15:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Orange and Tigo Networks in Congo Democratic Republic](https://rewindex.com/company/twilio/incidents/vxgrt8y7glf5.md) | minor | 2021-07-16 17:13 UTC | 2021-07-17 05:05 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Profile information intermittently not rendered in Confluence](https://rewindex.com/company/confluence/incidents/r76fkljfrl9l.md) | minor | 2021-07-16 17:25 UTC | 2021-07-16 18:42 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Messaging Incident](https://rewindex.com/company/bandwidth/incidents/hqqwkxj7qs1z.md) | minor | 2021-07-16 17:37 UTC | 2021-07-16 18:34 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound toll-free SMS towards Verizon phone numbers](https://rewindex.com/company/plivo/incidents/tdmpkk2y3r55.md) | minor | 2021-07-16 18:11 UTC | 2021-07-16 18:35 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR towards AT&T Mexico](https://rewindex.com/company/sinch/incidents/jw8nt433rsmh.md) | minor | 2021-07-16 18:25 UTC | 2021-07-16 23:33 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [UI displaying "Server Errors"](https://rewindex.com/company/circleci/incidents/z564n0f31l8b.md) | minor | 2021-07-16 20:18 UTC | 2021-07-16 20:26 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Degraded API performance](https://rewindex.com/company/revenuecat/incidents/l1d12cr2mn8c.md) | minor | 2021-07-16 21:09 UTC | 2021-07-16 22:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-31440](https://rewindex.com/company/sinch/incidents/4l2ncgskcv2j.md) | none | 2021-07-16 00:11 UTC | 2021-07-16 01:57 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [WebSocket Data Ingestion Errors](https://rewindex.com/company/hotjar/incidents/898jv9xvzq5x.md) | none | 2021-07-16 07:19 UTC | 2021-07-16 07:20 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Issues with some Survey responses notification and delayed Survey responses](https://rewindex.com/company/hotjar/incidents/0r1swzrl13c1.md) | none | 2021-07-16 08:47 UTC | 2021-07-16 09:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT\# MNOC-31457](https://rewindex.com/company/sinch/incidents/wn2g5dmn0hrc.md) | none | 2021-07-16 10:21 UTC | 2021-07-16 10:51 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [CVE-2021-22555 patching](https://rewindex.com/company/aptible/incidents/znqlb7h30swt.md) | none | 2021-07-16 13:35 UTC | 2021-07-19 16:08 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Flag Dashboard not loading for some customers](https://rewindex.com/company/launchdarkly/incidents/tg4kl59zcxtl.md) | major | 2021-07-15 22:50 UTC | 2021-07-16 00:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Video Compositions are Delayed and Some Others Fail](https://rewindex.com/company/twilio/incidents/kbtr75gvqyjr.md) | minor | 2021-07-13 11:02 UTC | 2021-07-20 09:08 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/06bztr9cc32p.md) | minor | 2021-07-14 20:59 UTC | 2021-07-16 17:24 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound toll-free SMS/MMS towards US phone numbers : Marquette, MI](https://rewindex.com/company/plivo/incidents/fftjj2zz88td.md) | minor | 2021-07-15 14:52 UTC | 2021-07-16 00:50 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound toll-free SMS/MMS towards US phone numbers : Evansville, IN](https://rewindex.com/company/plivo/incidents/wpfxl5y7ckj2.md) | minor | 2021-07-15 14:53 UTC | 2021-07-16 00:50 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [WhatsApp inbound and outbound media delivery failures](https://rewindex.com/company/messagebird-bird/incidents/ycxsxhz8f2w1.md) | minor | 2021-07-15 15:56 UTC | 2021-07-16 14:41 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Elasticsearch Service - Planned Maintenance](https://rewindex.com/company/elastic-cloud/incidents/6x3qcwct11cg.md) | none | 2021-07-13 17:49 UTC | 2021-07-20 01:59 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Pay event submission delay with the ATO](https://rewindex.com/company/quickbooks-online/incidents/w3ct9rngqsd0.md) | none | 2021-07-15 03:18 UTC | 2021-07-28 07:47 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 342 Marquette, MI](https://rewindex.com/company/bandwidth/incidents/d0ht4bd6ff6r.md) | none | 2021-07-15 10:28 UTC | 2021-07-16 00:48 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 330 - Evansville, IN](https://rewindex.com/company/bandwidth/incidents/mxjfy9yyyzpx.md) | none | 2021-07-15 10:30 UTC | 2021-07-16 00:47 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Automations Notifications (July 15, 2021 incident)](https://rewindex.com/company/airtable/incidents/cmg2gzpcjfx4.md) | none | 2021-07-15 17:40 UTC | 2021-07-16 00:51 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Change Freeze Notification - Eid-al-Adha](https://rewindex.com/company/sinch/incidents/1rhtqq65rmd7.md) | maintenance | 2021-07-16 00:00 UTC | 2021-07-22 00:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/d6gpsztqyxqg.md) | maintenance | 2021-07-16 04:00 UTC | 2021-07-16 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/7cy74chw5wdv.md) | maintenance | 2021-07-16 04:02 UTC | 2021-07-16 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/xyyy9726z39y.md) | maintenance | 2021-07-16 04:02 UTC | 2021-07-16 05:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - US-East (Newark)](https://rewindex.com/company/linode-akamai/incidents/phbgkprwlh2v.md) | maintenance | 2021-07-16 04:55 UTC | 2021-07-16 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/k946ynmx9h6l.md) | maintenance | 2021-07-16 05:01 UTC | 2021-07-16 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365\| Operator Services \| Application Maintenance \| PCR Number \#PSD-9106](https://rewindex.com/company/sinch/incidents/23hjb3q6zyz3.md) | maintenance | 2021-07-16 06:00 UTC | 2021-07-16 07:48 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [\[Scheduled\] Iterable Planned Maintenance AWS Security Updates](https://rewindex.com/company/iterable/incidents/dvnyp97cwxn3.md) | maintenance | 2021-07-16 07:00 UTC | 2021-07-16 08:00 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [API / Dashboard maintenance](https://rewindex.com/company/bunny-net/incidents/fy27j0kvhpxc.md) | maintenance | 2021-07-16 08:11 UTC | 2021-07-16 08:15 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Storage infrastructure maintenance - repositories briefly read-only](https://rewindex.com/company/bitbucket/incidents/zg0ldfpjhs9m.md) | maintenance | 2021-07-16 17:00 UTC | 2021-07-18 23:00 UTC | resolved |
| [Wise](https://rewindex.com/company/wise.md) | [\[Scheduled\] Cards maintenance, July 17](https://rewindex.com/company/wise/incidents/vypr3d188yd0.md) | maintenance | 2021-07-16 23:01 UTC | 2021-07-17 02:01 UTC | resolved |

## Cite this

23 vendor-reported incidents started on 2021-07-16 (UTC) across 17 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-07-16
- Citation: Rewindex daily outage roundup, “Outages on July 16, 2021” (2021-07-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-07-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 16, 2021 (2021-07-16)](https://rewindex.com/outages/2021-07-16)`


---
Canonical: https://rewindex.com/outages/2021-07-16 · Markdown: https://rewindex.com/outages/2021-07-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:36.693Z