# Outages on May 21, 2021 (UTC)

> 21 incidents started on May 21, 2021 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (SurveyMonkey, Datadog, LaunchDarkly); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-05-21
Last updated: 2021-05-25T16:31:00Z

- Incidents started: 21 (major/critical: 6, other: 15) across 17 vendors
- Still open from earlier days: 6 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: critical 2, major 4, minor 10, none 5
- Previous day with incidents: [2021-05-20](https://rewindex.com/outages/2021-05-20.md) · Next: [2021-05-22](https://rewindex.com/outages/2021-05-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Survey pages are not loading](https://rewindex.com/company/surveymonkey/incidents/3jn02cl0mkbm.md) | critical | 2021-05-21 16:37 UTC | 2021-05-21 16:51 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Elevated error rates for APM](https://rewindex.com/company/datadog/incidents/qd4nwchgldxm.md) | critical | 2021-05-21 17:45 UTC | 2021-05-21 17:57 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Custom roles are preventing flag updates for some customers](https://rewindex.com/company/launchdarkly/incidents/9xcmj3088ns7.md) | major | 2021-05-21 02:53 UTC | 2021-05-21 04:41 UTC | resolved |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [System Errors on US-CENTRAL-1](https://rewindex.com/company/wasabi/incidents/9sc8z6zhykd5.md) | major | 2021-05-21 03:05 UTC | 2021-05-21 04:30 UTC | resolved |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [System Errors on US-WEST-1](https://rewindex.com/company/wasabi/incidents/w2nk277ylfj3.md) | major | 2021-05-21 03:09 UTC | 2021-05-21 04:31 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delays in starting Docker jobs. Machine executor and remote Docker environments are blocked](https://rewindex.com/company/circleci/incidents/qxkj1832wf9l.md) | major | 2021-05-21 13:30 UTC | 2021-05-22 01:18 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Croatia phone numbers](https://rewindex.com/company/plivo/incidents/9t0hp2phm139.md) | minor | 2021-05-21 01:29 UTC | 2021-05-21 07:07 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Slow Performance of the Web App](https://rewindex.com/company/help-scout/incidents/gyz7s2m3w30w.md) | minor | 2021-05-21 02:28 UTC | 2021-05-21 08:36 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Personas Realtime Compute Delays](https://rewindex.com/company/segment/incidents/2ch6l2k03l3d.md) | minor | 2021-05-21 02:48 UTC | 2021-05-21 03:54 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket Pipelines deployments UI not updating](https://rewindex.com/company/bitbucket/incidents/8h6kh0txkjqh.md) | minor | 2021-05-21 05:59 UTC | 2021-05-21 10:20 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [High Processing Times](https://rewindex.com/company/bunny-net/incidents/29w6ck757x1b.md) | minor | 2021-05-21 10:08 UTC | 2021-05-22 06:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delay in SMS Delivery Reports to Canada](https://rewindex.com/company/twilio/incidents/r43mc8w089v3.md) | minor | 2021-05-21 10:21 UTC | 2021-05-21 15:17 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Luxembourg phone numbers](https://rewindex.com/company/plivo/incidents/z8dtjmgdsbyj.md) | minor | 2021-05-21 11:56 UTC | 2021-05-21 12:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio Verify Logs Missing Data in the Console for a Subset of Customers](https://rewindex.com/company/twilio/incidents/6s7tys8fp6lj.md) | minor | 2021-05-21 15:09 UTC | 2021-05-21 20:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Twilio Jamaican Phone Numbers](https://rewindex.com/company/twilio/incidents/fv0m53d53sqd.md) | minor | 2021-05-21 18:05 UTC | 2021-05-25 16:31 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infrastructure Alert Notification Delays for US Region](https://rewindex.com/company/new-relic/incidents/v4ngwg3cdsc4.md) | minor | 2021-05-21 19:46 UTC | 2021-05-21 21:28 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Confluence and Jira - Degraded Editing, Commenting and Media Experience in APSE1](https://rewindex.com/company/confluence/incidents/vbbgqqxzywsn.md) | none | 2021-05-21 05:40 UTC | 2021-05-21 06:01 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Confluence and Jira - Degraded Editing, Commenting and Media Experience in APSE1](https://rewindex.com/company/jira/incidents/9pw7mtgt3dmc.md) | none | 2021-05-21 05:40 UTC | 2021-05-21 06:01 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Can't access Canva (Error 500)](https://rewindex.com/company/canva/incidents/6k3kt46gcj37.md) | none | 2021-05-21 06:46 UTC | 2021-05-21 06:58 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Some users unable to mark candidates as hired](https://rewindex.com/company/greenhouse/incidents/fxvssr1sgmgm.md) | none | 2021-05-21 15:48 UTC | 2021-05-21 17:11 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Elevated error rates on web services.](https://rewindex.com/company/render/incidents/99t70b6464wx.md) | none | 2021-05-21 23:30 UTC | 2021-05-21 23:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Issue login in and with newly created access/secret keys on Object Storage](https://rewindex.com/company/scaleway/incidents/hwqy39ks3l47.md) | major | 2021-05-17 17:02 UTC | 2021-05-21 12:23 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[AMS\] Public switch issue - Room H2](https://rewindex.com/company/scaleway/incidents/dstdpbjv94r9.md) | minor | 2021-05-20 07:54 UTC | 2021-05-21 09:09 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Delayed analytics ingest](https://rewindex.com/company/netlify/incidents/gl63r4m6204j.md) | minor | 2021-05-20 15:37 UTC | 2021-05-21 15:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Zain Network Saudi Arabia (420-04)](https://rewindex.com/company/twilio/incidents/c9445b9vc7vq.md) | minor | 2021-05-20 22:52 UTC | 2021-05-21 01:02 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Delayed Personas Audiences and Traits](https://rewindex.com/company/segment/incidents/dznkwn64j663.md) | minor | 2021-05-20 23:15 UTC | 2021-05-21 00:45 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Regional 911 Routing Incident](https://rewindex.com/company/bandwidth/incidents/9jq1tjqfbmtm.md) | none | 2021-05-20 19:39 UTC | 2021-05-21 00:27 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Bandwidth Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/03bp51693xv9.md) | maintenance | 2021-05-21 04:00 UTC | 2021-05-21 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Edge Proxy Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/bszwgdv0pb2h.md) | maintenance | 2021-05-21 04:00 UTC | 2021-05-21 05:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/zl19zfh8bc37.md) | maintenance | 2021-05-21 04:00 UTC | 2021-05-21 05:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/61rrtk4z4b39.md) | maintenance | 2021-05-21 04:00 UTC | 2021-05-21 05:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/t9g6xskk803m.md) | maintenance | 2021-05-21 05:04 UTC | 2021-05-21 11:00 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/pjrhn52y5zkb.md) | maintenance | 2021-05-21 08:15 UTC | 2021-05-21 08:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Application Platform Maintenance](https://rewindex.com/company/bandwidth/incidents/fm6dqmkpqybk.md) | maintenance | 2021-05-21 09:30 UTC | 2021-05-21 10:00 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Storage infrastructure maintenance - repositories briefly read-only](https://rewindex.com/company/bitbucket/incidents/vv29f0350b77.md) | maintenance | 2021-05-21 20:00 UTC | 2021-05-22 02:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[Dedibox\] AMS RPN fiber maintenance](https://rewindex.com/company/scaleway/incidents/yjr068fmyjt1.md) | maintenance | 2021-05-21 20:01 UTC | 2021-05-22 06:00 UTC | resolved |

## Cite this

21 vendor-reported incidents started on 2021-05-21 (UTC) across 17 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-05-21
- Citation: Rewindex daily outage roundup, “Outages on May 21, 2021” (2021-05-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-05-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 21, 2021 (2021-05-21)](https://rewindex.com/outages/2021-05-21)`


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Canonical: https://rewindex.com/outages/2021-05-21 · Markdown: https://rewindex.com/outages/2021-05-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:40.220Z