# Outages on May 5, 2021 (UTC)

> 36 incidents started on May 5, 2021 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (imgix, Squarespace, Confluent); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-05-05
Last updated: 2021-05-06T12:32:11Z

- Incidents started: 36 (major/critical: 5, other: 31) across 23 vendors
- Still open from earlier days: 5 · Maintenance windows: 17 · Detected outage events: 0
- By vendor impact label: critical 2, major 3, minor 15, none 16
- Previous day with incidents: [2021-05-04](https://rewindex.com/outages/2021-05-04.md) · Next: [2021-05-06](https://rewindex.com/outages/2021-05-06.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [imgix](https://rewindex.com/company/imgix.md) | [Elevated rendering errors](https://rewindex.com/company/imgix/incidents/mh53l0pg79zf.md) | critical | 2021-05-05 04:12 UTC | 2021-05-05 05:06 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Domain Registration and Transfer Delays](https://rewindex.com/company/squarespace/incidents/sw05ldvhb1cd.md) | critical | 2021-05-05 12:04 UTC | 2021-05-05 12:53 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial outage in Confluent Cloud in GCP/US-WEST-2](https://rewindex.com/company/confluent/incidents/77x0jkf1jxzj.md) | major | 2021-05-05 02:24 UTC | 2021-05-05 05:18 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[AMS\] Lost an electric power feed](https://rewindex.com/company/scaleway/incidents/frtnh2kxb7xk.md) | major | 2021-05-05 10:06 UTC | 2021-05-05 12:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Possible Off-Net Porting Delays](https://rewindex.com/company/bandwidth/incidents/073nqbshybrq.md) | major | 2021-05-05 13:12 UTC | 2021-05-05 21:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to T-Mobile, Verizon and Sprint Networks in the US Over Subset of Short-codes.](https://rewindex.com/company/twilio/incidents/ky3bhdbfxlg6.md) | minor | 2021-05-05 00:11 UTC | 2021-05-05 01:20 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [API Voice Calls - DFW](https://rewindex.com/company/bandwidth/incidents/jxgqwdb5jlgs.md) | minor | 2021-05-05 02:07 UTC | 2021-05-05 02:33 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [DFW Messaging Binds](https://rewindex.com/company/bandwidth/incidents/8grkmnb5lx27.md) | minor | 2021-05-05 02:12 UTC | 2021-05-05 02:47 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Signup Unavailability When Using Safari](https://rewindex.com/company/heap/incidents/mv88z053gcrz.md) | minor | 2021-05-05 02:17 UTC | 2021-05-05 04:48 UTC | resolved |
| [CockroachDB](https://rewindex.com/company/cockroachdb.md) | [GCP us-west2 is experiencing a networking & compute incident, leading to networking issues with CC clusters hosted in us-west2](https://rewindex.com/company/cockroachdb/incidents/bthfjn5br4fh.md) | minor | 2021-05-05 02:39 UTC | 2021-05-05 04:57 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Issues reported on Whatsapp Business Account channel availability](https://rewindex.com/company/messagebird-bird/incidents/gbr5dckz1q48.md) | minor | 2021-05-05 03:51 UTC | 2021-05-05 05:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Voice Transcriptions are Truncated](https://rewindex.com/company/twilio/incidents/vbdc9n64fgt2.md) | minor | 2021-05-05 03:55 UTC | 2021-05-05 05:31 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Latency and request failures on our Enterprise CDN](https://rewindex.com/company/netlify/incidents/ff7ld8vjw7rh.md) | minor | 2021-05-05 09:20 UTC | 2021-05-05 12:06 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/9dqlv3vsdkvh.md) | minor | 2021-05-05 12:56 UTC | 2021-05-05 18:01 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Cross Object Reports are delayed or failing for some HubSpot users.](https://rewindex.com/company/hubspot/incidents/c03gb73jx25c.md) | minor | 2021-05-05 14:11 UTC | 2021-05-05 18:25 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Degraded UI and Git performance](https://rewindex.com/company/bitbucket/incidents/f7d3jj0tk9kl.md) | minor | 2021-05-05 14:45 UTC | 2021-05-05 15:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays From US Toll-Free Numbers and Short codes to Cellular Corp Network](https://rewindex.com/company/twilio/incidents/hz7nt6mxc24b.md) | minor | 2021-05-05 16:25 UTC | 2021-05-05 17:56 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delayed start and/or not running macOS jobs](https://rewindex.com/company/circleci/incidents/kz9nrr3jqr75.md) | minor | 2021-05-05 16:50 UTC | 2021-05-05 20:19 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Upstream Registry Outage](https://rewindex.com/company/dnsimple/incidents/zwq1y5d8dw58.md) | minor | 2021-05-05 17:24 UTC | 2021-05-05 17:35 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Applications frozen when receiving or making calls](https://rewindex.com/company/aircall/incidents/3zttptddyppy.md) | minor | 2021-05-05 22:39 UTC | 2021-05-05 23:21 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [NodeBalancer Issue - Atlanta](https://rewindex.com/company/linode-akamai/incidents/xfwkfxkqkhrt.md) | none | 2021-05-05 00:30 UTC | 2021-05-05 00:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [DFW Voice Incident](https://rewindex.com/company/bandwidth/incidents/jrtlt6d57lz4.md) | none | 2021-05-05 01:30 UTC | 2021-05-05 01:30 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Intelligence Cloud Incident (All regions)](https://rewindex.com/company/optimizely/incidents/qtjftqw56f06.md) | none | 2021-05-05 04:46 UTC | 2021-05-05 05:15 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [CDN Latency Issues](https://rewindex.com/company/netlify/incidents/42yz23hwrrf8.md) | none | 2021-05-05 05:05 UTC | 2021-05-05 05:41 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [The Integrations page is currently not functional](https://rewindex.com/company/hotjar/incidents/85g11rs7xy53.md) | none | 2021-05-05 10:01 UTC | 2021-05-05 11:02 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Failed minidump processing and "Invalid Minidump" issue](https://rewindex.com/company/sentry/incidents/d3039tcln5w9.md) | none | 2021-05-05 11:30 UTC | 2021-05-05 11:30 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Survey response e-mails and Zaps not working](https://rewindex.com/company/hotjar/incidents/yq8dvgmds2z4.md) | none | 2021-05-05 11:46 UTC | 2021-05-05 11:46 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Rules and Alerts failed to evaluate for small subset of users](https://rewindex.com/company/grafana-cloud/incidents/p302nx005g25.md) | none | 2021-05-05 14:30 UTC | 2021-05-05 14:30 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Documentation site searches are not returning results](https://rewindex.com/company/launchdarkly/incidents/3bm3gppbpvzp.md) | none | 2021-05-05 16:25 UTC | 2021-05-05 16:30 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Data Processing Delays](https://rewindex.com/company/logrocket/incidents/srcc5p84kl9s.md) | none | 2021-05-05 19:13 UTC | 2021-05-06 12:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/vpmy68rh4ds1.md) | none | 2021-05-05 19:37 UTC | 2021-05-05 19:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated HTTP 500 Responses for Taskrouter API](https://rewindex.com/company/twilio/incidents/c2wsppyr260k.md) | none | 2021-05-05 20:02 UTC | 2021-05-05 20:02 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Filter and Sort Issues (May 5, 2021 Incident)](https://rewindex.com/company/airtable/incidents/h7jkcy44vgyp.md) | none | 2021-05-05 21:30 UTC | 2021-05-06 00:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [OneTouch Push Notifications Degradation](https://rewindex.com/company/twilio/incidents/lt1zpf0v309b.md) | none | 2021-05-05 23:27 UTC | 2021-05-05 23:27 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Site Unavailability](https://rewindex.com/company/heap/incidents/x5vslm53t6h1.md) | none | 2021-05-05 23:54 UTC | 2021-05-06 01:07 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/7lr9l7sndb9t.md) | none | 2021-05-05 23:59 UTC | 2021-05-06 01:42 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] Platform 1000](https://rewindex.com/company/scaleway/incidents/8q2fgvy13sw0.md) | major | 2021-05-01 16:00 UTC | 2021-05-11 08:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Vala Network in Republic of Kosovo](https://rewindex.com/company/twilio/incidents/5m8jf3ryd382.md) | minor | 2021-05-04 15:23 UTC | 2021-05-07 20:49 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Degraded performance - Rogers Wireless and Fido CA](https://rewindex.com/company/sinch/incidents/k6b6ttxkl5sd.md) | minor | 2021-05-04 18:10 UTC | 2021-05-05 03:40 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Degraded Performance - Telekom Germany](https://rewindex.com/company/sinch/incidents/glx8zzvp2vr2.md) | minor | 2021-05-04 18:48 UTC | 2021-05-05 00:15 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Incomplete data in Delivery Usage API for 2021-04-26 20:31 to 2021-05-03 20:10 UTC](https://rewindex.com/company/mux/incidents/69hc03y4ccvg.md) | none | 2021-05-04 21:15 UTC | 2021-05-13 12:13 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [\[Scheduled\] New outbound IP addresses: brownout](https://rewindex.com/company/buildkite/incidents/84tdxnygfpl3.md) | maintenance | 2021-05-05 00:35 UTC | 2021-05-05 01:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/fxkt035zm5t8.md) | maintenance | 2021-05-05 03:00 UTC | 2021-05-05 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1kpr7mddgf5b.md) | maintenance | 2021-05-05 03:00 UTC | 2021-05-05 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/pmyt1ydnqlw0.md) | maintenance | 2021-05-05 04:00 UTC | 2021-05-05 11:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - US-Southeast (Atlanta)](https://rewindex.com/company/linode-akamai/incidents/yt62dg0z3xk8.md) | maintenance | 2021-05-05 04:00 UTC | 2021-05-05 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Partner Maintenance - Small US Regional Carriers](https://rewindex.com/company/twilio/incidents/894fy5tm4853.md) | maintenance | 2021-05-05 04:00 UTC | 2021-05-05 09:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - Telcel](https://rewindex.com/company/twilio/incidents/60fzbw7vj36s.md) | maintenance | 2021-05-05 04:00 UTC | 2021-05-05 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/r787w6ft7fm6.md) | maintenance | 2021-05-05 05:00 UTC | 2021-05-05 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/qy3rrrgz5zmr.md) | maintenance | 2021-05-05 05:00 UTC | 2021-05-05 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - Telcel Mexico](https://rewindex.com/company/twilio/incidents/1b3bptct8z31.md) | maintenance | 2021-05-05 05:00 UTC | 2021-05-05 08:30 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[NL-AMS-1\] API Unavailibility](https://rewindex.com/company/scaleway/incidents/5fnrgrh9s7by.md) | maintenance | 2021-05-05 07:01 UTC | 2021-05-05 07:15 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Grafana Cloud Metrics Infrastructure Migration](https://rewindex.com/company/grafana-cloud/incidents/wl9nsgtsmmr3.md) | maintenance | 2021-05-05 10:00 UTC | 2021-05-05 16:48 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [\[Scheduled\] Sunsetting API Authentication via Query Parameters, and the OAuth Applications API](https://rewindex.com/company/github-copilot/incidents/lkcdh6zsvngf.md) | maintenance | 2021-05-05 14:01 UTC | 2021-05-06 02:00 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [\[Scheduled\] Sunsetting API Authentication via Query Parameters, and the OAuth Applications API](https://rewindex.com/company/github/incidents/lkcdh6zsvngf.md) | maintenance | 2021-05-05 14:01 UTC | 2021-05-06 02:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Singapore SMS Carrier Maintenance - M1 Singapore](https://rewindex.com/company/twilio/incidents/2lxlxn70bxpk.md) | maintenance | 2021-05-05 17:00 UTC | 2021-05-05 20:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Emergency Maintenance - Vodafone UK](https://rewindex.com/company/sinch/incidents/29s8zwkqn6z9.md) | maintenance | 2021-05-05 20:00 UTC | 2021-05-05 22:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/z944kj46jj4v.md) | maintenance | 2021-05-05 20:00 UTC | 2021-05-06 00:00 UTC | resolved |

## Cite this

36 vendor-reported incidents started on 2021-05-05 (UTC) across 23 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-05-05
- Citation: Rewindex daily outage roundup, “Outages on May 5, 2021” (2021-05-05 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-05-05 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 5, 2021 (2021-05-05)](https://rewindex.com/outages/2021-05-05)`


---
Canonical: https://rewindex.com/outages/2021-05-05 · Markdown: https://rewindex.com/outages/2021-05-05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:09.006Z