# Outages on April 22, 2021 (UTC)

> 26 incidents started on April 22, 2021 (UTC) on the status pages Rewindex archives, 10 labelled major or critical by the vendor (Box, Jotform, Heap); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-04-22
Last updated: 2021-04-27T13:22:00Z

- Incidents started: 26 (major/critical: 10, other: 16) across 20 vendors
- Still open from earlier days: 10 · Maintenance windows: 16 · Detected outage events: 0
- By vendor impact label: critical 4, major 6, minor 13, none 3
- Previous day with incidents: [2021-04-21](https://rewindex.com/outages/2021-04-21.md) · Next: [2021-04-23](https://rewindex.com/outages/2021-04-23.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Box](https://rewindex.com/company/box.md) | [\[Critical\] Server errors to Events API and failure to Admin Reports](https://rewindex.com/company/box/incidents/llnnhbhz39r6.md) | critical | 2021-04-22 02:44 UTC | 2021-04-22 09:00 UTC | resolved |
| [Jotform](https://rewindex.com/company/jotform.md) | [HIPAA - Downtime](https://rewindex.com/company/jotform/incidents/fwbjz1z8xhyv.md) | critical | 2021-04-22 12:53 UTC | 2021-04-22 11:30 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/y06vvp1nljhp.md) | critical | 2021-04-22 16:21 UTC | 2021-04-22 17:59 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Twitter notifications not being sent](https://rewindex.com/company/statuspage/incidents/m3gznsv3wy42.md) | critical | 2021-04-22 18:47 UTC | 2021-04-22 22:00 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to email bills to their Xero organisations](https://rewindex.com/company/xero/incidents/04jbpqr2jtl9.md) | major | 2021-04-22 03:18 UTC | 2021-04-22 06:22 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [App Unavailability](https://rewindex.com/company/heap/incidents/fkf7s40cr433.md) | major | 2021-04-22 15:32 UTC | 2021-04-22 16:53 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [European customers are unable to access Greenhouse](https://rewindex.com/company/greenhouse/incidents/x4sm269s5xrb.md) | major | 2021-04-22 17:13 UTC | 2021-04-22 20:36 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with API Requests](https://rewindex.com/company/github-copilot/incidents/n6v2xymbsjts.md) | major | 2021-04-22 17:17 UTC | 2021-04-22 17:38 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with API Requests](https://rewindex.com/company/github/incidents/n6v2xymbsjts.md) | major | 2021-04-22 17:17 UTC | 2021-04-22 17:38 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on outbound toll-free MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/hwld6vkyy13q.md) | major | 2021-04-22 17:33 UTC | 2021-04-22 18:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[SCW\] Block volumes stuck in hotsyncing](https://rewindex.com/company/scaleway/incidents/n5zsjk9h9k4c.md) | minor | 2021-04-22 06:58 UTC | 2021-04-27 13:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Oman Nawras Network (422-03)](https://rewindex.com/company/twilio/incidents/zdkn63rrfwfs.md) | minor | 2021-04-22 10:56 UTC | 2021-04-22 13:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issues Turkey](https://rewindex.com/company/sinch/incidents/dgywgcrr9b8w.md) | minor | 2021-04-22 12:26 UTC | 2021-04-23 01:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Increase in the Number of Completed Tasks Returned from the Public API for a Subset of Customers](https://rewindex.com/company/twilio/incidents/v2tyrghgxdw4.md) | minor | 2021-04-22 13:18 UTC | 2021-04-23 17:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Latency of Message Delivery on WhatsApp Channel for a Subset of Customers](https://rewindex.com/company/twilio/incidents/05bj8c7qhcpq.md) | minor | 2021-04-22 13:24 UTC | 2021-04-22 21:40 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: Atlas cluster modification via the public API unavailable for some AWS clusters](https://rewindex.com/company/mongodb-atlas/incidents/rqxp9ftmxy4f.md) | minor | 2021-04-22 14:25 UTC | 2021-04-22 21:04 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Silent push notifications for critical alert enabled iOS mobile applications](https://rewindex.com/company/opsgenie/incidents/jkz8zzt5z58q.md) | minor | 2021-04-22 16:27 UTC | 2021-04-22 16:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue with Accessing the Dialogflow Configuration Pages](https://rewindex.com/company/twilio/incidents/cwxckf8wms9h.md) | minor | 2021-04-22 18:45 UTC | 2021-04-22 20:21 UTC | resolved |
| [Ashby](https://rewindex.com/company/ashby.md) | [Recruiting & Analytics: App Slowness](https://rewindex.com/company/ashby/incidents/0c2mr57mr93h.md) | minor | 2021-04-22 19:46 UTC | 2021-04-22 22:48 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Increase in reported build failures](https://rewindex.com/company/netlify/incidents/clr57mnxlr4h.md) | minor | 2021-04-22 19:56 UTC | 2021-04-22 20:20 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Multiple Products UI and Alerts Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/226cw2t01vqy.md) | minor | 2021-04-22 20:07 UTC | 2021-04-22 20:57 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Errors in deployment summary panel while editing deployments](https://rewindex.com/company/elastic-cloud/incidents/ndcwswsyjvwh.md) | minor | 2021-04-22 21:57 UTC | 2021-04-23 04:53 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Control Panel - Export, WebDAV and Product Downloads](https://rewindex.com/company/bigcommerce/incidents/kx7h8bll6hdr.md) | minor | 2021-04-22 22:43 UTC | 2021-04-22 23:45 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Possible Call Failure Issue](https://rewindex.com/company/bandwidth/incidents/yrrvbdfvcm0g.md) | none | 2021-04-22 02:00 UTC | 2021-04-22 02:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays for Registered Sender ID Messages to China - Multiple Networks (460-00, 01, 11)](https://rewindex.com/company/twilio/incidents/fj962lnw4069.md) | none | 2021-04-22 09:52 UTC | 2021-04-22 09:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue when Creating new Flex Accounts](https://rewindex.com/company/twilio/incidents/9qp2bxw0swlm.md) | none | 2021-04-22 18:34 UTC | 2021-04-22 19:12 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Greenhouse Recruiting pages are not accessible for some customers](https://rewindex.com/company/greenhouse/incidents/q18djdll4yf2.md) | major | 2021-04-21 18:32 UTC | 2021-04-22 00:30 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] Platform 1000](https://rewindex.com/company/scaleway/incidents/z57l43gsd8jw.md) | major | 2021-04-21 20:53 UTC | 2021-04-24 08:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays when Sending from Registered Sender ID to China Mobile Network in China](https://rewindex.com/company/twilio/incidents/fz8yg1zj14q7.md) | minor | 2021-04-21 15:19 UTC | 2021-04-22 04:02 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Delay in Page Stats](https://rewindex.com/company/unbounce/incidents/ld0pkm2ybfmv.md) | minor | 2021-04-21 23:04 UTC | 2021-04-22 00:48 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Atlassian account session invalidations](https://rewindex.com/company/confluence/incidents/j1h0213fdzyd.md) | none | 2021-04-19 04:32 UTC | 2021-04-30 01:34 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Atlassian account session invalidations](https://rewindex.com/company/jira/incidents/qw9s6dkd9t03.md) | none | 2021-04-19 04:32 UTC | 2021-04-30 01:34 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Atlassian account session invalidations](https://rewindex.com/company/trello/incidents/0n10hm09cmcl.md) | none | 2021-04-19 04:32 UTC | 2021-04-30 01:34 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Users may get logged out of their Atlassian accounts](https://rewindex.com/company/bitbucket/incidents/l6by7fsxgsfx.md) | none | 2021-04-19 04:32 UTC | 2021-04-29 15:07 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Users may get logged out of their Atlassian accounts](https://rewindex.com/company/opsgenie/incidents/vswkkzg7s8ft.md) | none | 2021-04-19 04:32 UTC | 2021-04-28 06:02 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Users may get logged out of their Atlassian accounts](https://rewindex.com/company/statuspage/incidents/3x1nq38dfj9q.md) | none | 2021-04-19 05:31 UTC | 2021-04-28 00:00 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US/CA SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/5s8r4qm47v7g.md) | maintenance | 2021-04-22 02:00 UTC | 2021-04-22 05:59 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/thrsvds5drl9.md) | maintenance | 2021-04-22 03:00 UTC | 2021-04-22 06:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/6lztphpb6w0k.md) | maintenance | 2021-04-22 03:00 UTC | 2021-04-22 07:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/nktptx4j18w0.md) | maintenance | 2021-04-22 03:00 UTC | 2021-04-22 07:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Coordination layer maintenance in Azure Iowa (azure-centralus)](https://rewindex.com/company/elastic-cloud/incidents/lcsnlbj2wn20.md) | maintenance | 2021-04-22 03:00 UTC | 2021-04-22 04:46 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6pfg99p0gnnr.md) | maintenance | 2021-04-22 04:00 UTC | 2021-04-22 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] MMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/c84v9mg40sbt.md) | maintenance | 2021-04-22 04:00 UTC | 2021-04-22 08:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[BILLING\] Database maintenance](https://rewindex.com/company/scaleway/incidents/vy01qyrh8vm6.md) | maintenance | 2021-04-22 04:00 UTC | 2021-04-22 05:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/99jz5v9j8mkm.md) | maintenance | 2021-04-22 05:00 UTC | 2021-04-22 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/30npk5fpv89l.md) | maintenance | 2021-04-22 05:00 UTC | 2021-04-22 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/r95ysywzlhtm.md) | maintenance | 2021-04-22 06:02 UTC | 2021-04-22 10:00 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [\[Scheduled\] Database restart](https://rewindex.com/company/sentry/incidents/4lqzqj5fd34w.md) | maintenance | 2021-04-22 09:00 UTC | 2021-04-22 09:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Tune Talk, Malaysia](https://rewindex.com/company/twilio/incidents/31jskqqpnv23.md) | maintenance | 2021-04-22 16:00 UTC | 2021-04-22 17:00 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [\[Scheduled\] TLS 1.0 and TLS 1.1 - End of Life](https://rewindex.com/company/stitch/incidents/pd07hpzq2kbn.md) | maintenance | 2021-04-22 16:18 UTC | not resolved | unknown |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Programmable Wireless SIM Updates](https://rewindex.com/company/twilio/incidents/sb7z9qhjj0n7.md) | maintenance | 2021-04-22 20:00 UTC | 2021-04-23 01:00 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/lever/incidents/ys3ngxpcdq8m.md) | maintenance | 2021-04-22 23:00 UTC | 2021-04-23 07:00 UTC | resolved |

## Cite this

26 vendor-reported incidents started on 2021-04-22 (UTC) across 20 vendors, 10 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-04-22
- Citation: Rewindex daily outage roundup, “Outages on April 22, 2021” (2021-04-22 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-04-22 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 22, 2021 (2021-04-22)](https://rewindex.com/outages/2021-04-22)`


---
Canonical: https://rewindex.com/outages/2021-04-22 · Markdown: https://rewindex.com/outages/2021-04-22.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:52:38.335Z