# Outages on April 16, 2021 (UTC)

> 16 incidents started on April 16, 2021 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Box, Xero); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-04-16
Last updated: 2021-04-17T03:00:00Z

- Incidents started: 16 (major/critical: 2, other: 14) across 14 vendors
- Still open from earlier days: 10 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: major 2, minor 10, none 4
- Previous day with incidents: [2021-04-15](https://rewindex.com/outages/2021-04-15.md) · Next: [2021-04-17](https://rewindex.com/outages/2021-04-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Box](https://rewindex.com/company/box.md) | [\[Major\] Delay in generating Admin Reports](https://rewindex.com/company/box/incidents/yn0fq9v5kpt7.md) | major | 2021-04-16 03:30 UTC | 2021-04-17 01:54 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access Hubdoc automated connections](https://rewindex.com/company/xero/incidents/h9tjf31q25dq.md) | major | 2021-04-16 14:27 UTC | 2021-04-16 14:57 UTC | resolved |
| [Pipedream](https://rewindex.com/company/pipedream.md) | [Elevated error rates in workflows](https://rewindex.com/company/pipedream/incidents/1ybyj3mzhdy8.md) | minor | 2021-04-16 01:59 UTC | 2021-04-16 02:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS High Delivery Delays to The UK Hutchison and Vodafone O2](https://rewindex.com/company/twilio/incidents/pg8cgmv02q33.md) | minor | 2021-04-16 10:05 UTC | 2021-04-16 16:34 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Investigating intermittent timeouts observed with HTTPS Clone operations](https://rewindex.com/company/bitbucket/incidents/tjbnhmyrr1zw.md) | minor | 2021-04-16 11:35 UTC | 2021-04-16 13:28 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Degraded performance in AP2](https://rewindex.com/company/pusher/incidents/0qmxlvy34ccr.md) | minor | 2021-04-16 14:13 UTC | 2021-04-16 16:19 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Webhooks](https://rewindex.com/company/github-copilot/incidents/4lsy4fr3q807.md) | minor | 2021-04-16 15:43 UTC | 2021-04-16 16:02 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Webhooks](https://rewindex.com/company/github/incidents/4lsy4fr3q807.md) | minor | 2021-04-16 15:43 UTC | 2021-04-16 16:02 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Issue with Flows not being completed after an Inbox ticket is closed.](https://rewindex.com/company/messagebird-bird/incidents/jn196713dkdz.md) | minor | 2021-04-16 16:19 UTC | 2021-04-16 20:20 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Elevated API error rates for some customers](https://rewindex.com/company/sanity/incidents/8wwfr5xmlb1t.md) | minor | 2021-04-16 16:43 UTC | 2021-04-16 17:14 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [APM, Browser and Mobile Agent Irregularities for US and EU Regions](https://rewindex.com/company/new-relic/incidents/9hrgcm70mzy6.md) | minor | 2021-04-16 22:21 UTC | 2021-04-16 23:56 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Form Email Sending Delays](https://rewindex.com/company/webflow/incidents/q25xkkvr3rjf.md) | minor | 2021-04-16 22:31 UTC | 2021-04-16 23:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/lz565tnsntc0.md) | none | 2021-04-16 01:41 UTC | 2021-04-16 02:07 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Issue on Internal Service](https://rewindex.com/company/snyk/incidents/992jj58yx1dz.md) | none | 2021-04-16 09:16 UTC | 2021-04-16 09:17 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Draft saving is broken](https://rewindex.com/company/substack/incidents/73n56mh1bwxw.md) | none | 2021-04-16 18:37 UTC | 2021-04-16 19:28 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Degraded Performance in Hosted Sites](https://rewindex.com/company/webflow/incidents/34stgz3ztqqf.md) | none | 2021-04-16 20:04 UTC | 2021-04-16 21:01 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Ongoing Facebook bug impacting Instagram comments reception in Gorgias for some Instagram accounts](https://rewindex.com/company/gorgias/incidents/b3wvr6vgq9sv.md) | major | 2021-04-15 21:46 UTC | 2021-04-20 02:57 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Intermittently Failing Queries](https://rewindex.com/company/heap/incidents/3f3pftv3q22x.md) | major | 2021-04-15 22:33 UTC | 2021-04-16 00:08 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Degraded performance in AWS USW2](https://rewindex.com/company/jfrog/incidents/2m7llx4ml48x.md) | minor | 2021-04-14 17:33 UTC | 2021-04-16 19:32 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Search & Navigation Incident - US Region (USEA01)](https://rewindex.com/company/optimizely/incidents/65p19bw91r4z.md) | minor | 2021-04-15 07:09 UTC | 2021-04-16 07:12 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Charts Data Delayed](https://rewindex.com/company/revenuecat/incidents/fpk0832qfcnv.md) | minor | 2021-04-15 10:50 UTC | 2021-04-16 06:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers are Unable to Receive Calls to Twilio Domestic Numbers in Ecuador](https://rewindex.com/company/twilio/incidents/6dzkhz7tjng4.md) | minor | 2021-04-15 15:42 UTC | 2021-04-16 06:22 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Deployment nodes reporting unhealthy](https://rewindex.com/company/elastic-cloud/incidents/tvszsmg7k1kt.md) | minor | 2021-04-15 18:08 UTC | 2021-04-16 10:19 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Single Sign-on Login Issues](https://rewindex.com/company/webflow/incidents/vyk78fr3hm9x.md) | minor | 2021-04-15 21:06 UTC | 2021-04-16 00:18 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Cloud Login](https://rewindex.com/company/influxdata/incidents/5kzz8n0ygspf.md) | minor | 2021-04-15 22:50 UTC | 2021-04-16 05:32 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Codecov bash uploader security incident](https://rewindex.com/company/gorgias/incidents/kz2q8qrlvgv5.md) | none | 2021-04-15 21:06 UTC | 2021-04-16 18:22 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/dropbox/incidents/9rmy1pt3dmnz.md) | maintenance | 2021-04-16 00:00 UTC | 2021-04-16 00:30 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [\[Scheduled\] Upcoming Maintenance](https://rewindex.com/company/asana/incidents/0255p66k7mfl.md) | maintenance | 2021-04-16 03:57 UTC | 2021-04-16 03:58 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/dt55mytblrkz.md) | maintenance | 2021-04-16 05:00 UTC | 2021-04-16 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/p914lfgckmd0.md) | maintenance | 2021-04-16 07:03 UTC | 2021-04-16 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/g2hhp56wlf2y.md) | maintenance | 2021-04-16 22:00 UTC | 2021-04-17 03:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays to US T-Mobile for a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/97wys8wqdvj6.md) | maintenance | 2021-04-16 22:01 UTC | 2021-04-17 02:12 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [\[Scheduled\] Confluence Cloud Infrastructure Maintenance](https://rewindex.com/company/confluence/incidents/9zdk63j9sbc5.md) | maintenance | 2021-04-16 23:00 UTC | 2021-04-17 00:00 UTC | resolved |

## Cite this

16 vendor-reported incidents started on 2021-04-16 (UTC) across 14 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-04-16
- Citation: Rewindex daily outage roundup, “Outages on April 16, 2021” (2021-04-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-04-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 16, 2021 (2021-04-16)](https://rewindex.com/outages/2021-04-16)`


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Canonical: https://rewindex.com/outages/2021-04-16 · Markdown: https://rewindex.com/outages/2021-04-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:53:49.940Z