# Outages on April 13, 2021 (UTC)

> 20 incidents started on April 13, 2021 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Xero, Red Hat (incl. Quay.io), Heap); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-04-13
Last updated: 2021-04-14T03:54:00Z

- Incidents started: 20 (major/critical: 7, other: 13) across 15 vendors
- Still open from earlier days: 4 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: major 7, minor 11, none 2
- Previous day with incidents: [2021-04-12](https://rewindex.com/outages/2021-04-12.md) · Next: [2021-04-14](https://rewindex.com/outages/2021-04-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Investigating Possible Issue with iOS mobile applications](https://rewindex.com/company/xero/incidents/jvv3gyb3pgzp.md) | major | 2021-04-13 00:22 UTC | 2021-04-13 02:35 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Red Hat Jira issue search degraded](https://rewindex.com/company/red-hat/incidents/ghpb1phv0jr8.md) | major | 2021-04-13 09:14 UTC | 2021-04-13 11:30 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [App Unavailability](https://rewindex.com/company/heap/incidents/gk2rlnmkv1yq.md) | major | 2021-04-13 13:28 UTC | 2021-04-13 14:48 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Red Hat Jira indexes are out of sync causing issues with searching](https://rewindex.com/company/red-hat/incidents/0zfymchdkycw.md) | major | 2021-04-13 15:02 UTC | 2021-04-14 00:52 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Problems with Cloud Alerting alert delivery](https://rewindex.com/company/grafana-cloud/incidents/rjl6wdlpcj0q.md) | major | 2021-04-13 15:28 UTC | 2021-04-13 19:47 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [Increased Error Rate](https://rewindex.com/company/aptible/incidents/79qrh9801fjy.md) | major | 2021-04-13 20:42 UTC | 2021-04-13 23:22 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [OAuth authentication flow is broken](https://rewindex.com/company/launchdarkly/incidents/pv0y3j0bp1t1.md) | major | 2021-04-13 22:37 UTC | 2021-04-14 01:22 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Override availability for specific days not saving](https://rewindex.com/company/squarespace/incidents/ck567lfl9f04.md) | minor | 2021-04-13 00:42 UTC | 2021-04-13 01:12 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Customers are unable to view or publish any V2 reports in Xero.](https://rewindex.com/company/xero/incidents/0nx6xsl639cm.md) | minor | 2021-04-13 05:11 UTC | 2021-04-13 06:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Nigeria Airtel Network](https://rewindex.com/company/twilio/incidents/9bxctx0xwbd8.md) | minor | 2021-04-13 10:53 UTC | 2021-04-13 12:14 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Connectivity Issues across accounts and devices](https://rewindex.com/company/monday-com/incidents/x5ky3x3mlsgn.md) | minor | 2021-04-13 12:10 UTC | 2021-04-13 12:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delayed Phone Number Billing in March for a Subset of Customers](https://rewindex.com/company/twilio/incidents/v1f1v4nhw68d.md) | minor | 2021-04-13 18:07 UTC | 2021-04-13 19:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating Potential Elevated API Error Rates](https://rewindex.com/company/twilio/incidents/th89qczd7gnh.md) | minor | 2021-04-13 18:55 UTC | 2021-04-13 19:00 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Workflow incorrectly processing users with nested objects.](https://rewindex.com/company/iterable/incidents/mfllj0vsvpm8.md) | minor | 2021-04-13 19:55 UTC | 2021-04-14 03:54 UTC | resolved |
| [Mattermost](https://rewindex.com/company/mattermost.md) | [Delay on new cloud workspace signups](https://rewindex.com/company/mattermost/incidents/071zx1937717.md) | minor | 2021-04-13 20:36 UTC | 2021-04-13 23:01 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Web Reporting Intermittent Slow Performance and Errors](https://rewindex.com/company/amplitude/incidents/46s464x5k0m2.md) | minor | 2021-04-13 21:04 UTC | 2021-04-13 22:26 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Delays on Whatsapp incoming and outgoing messages](https://rewindex.com/company/messagebird-bird/incidents/fb84ptfqp0wk.md) | minor | 2021-04-13 21:05 UTC | 2021-04-13 22:24 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [AMS Datacenter maintenance](https://rewindex.com/company/dnsimple/incidents/mv2rb5sdmbxb.md) | minor | 2021-04-13 21:06 UTC | 2021-04-13 22:04 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Conversations channel Line: Incoming media messages have been affected](https://rewindex.com/company/messagebird-bird/incidents/dpdqvh4w6pyr.md) | none | 2021-04-13 14:24 UTC | 2021-04-13 14:24 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Increased number of CDA request errors](https://rewindex.com/company/contentful/incidents/gk9293b3xklp.md) | none | 2021-04-13 16:01 UTC | 2021-04-13 16:01 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Partner Certification Workflow](https://rewindex.com/company/red-hat/incidents/7l2vdw1vvr9n.md) | critical | 2021-04-08 22:30 UTC | 2021-04-28 14:53 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Incomplete static, raster and vector tiles](https://rewindex.com/company/mapbox/incidents/8dtpsq1kxr3q.md) | major | 2021-04-07 01:18 UTC | 2021-04-19 19:40 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Investigating Possible Issue with Xero Touch mobile application](https://rewindex.com/company/xero/incidents/q1cp5zmhz20v.md) | major | 2021-04-12 23:11 UTC | 2021-04-13 00:05 UTC | resolved |
| [Wiz](https://rewindex.com/company/wiz.md) | [Data ingestion delay - US-3](https://rewindex.com/company/wiz/incidents/vmvn4r8mc17g.md) | none | 2021-04-11 10:14 UTC | 2021-04-13 19:31 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/8bzgb8v0wjlw.md) | maintenance | 2021-04-13 03:06 UTC | 2021-04-13 11:00 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [\[Scheduled\] Workflow Database Maintenance](https://rewindex.com/company/iterable/incidents/vq7xzpx6jcys.md) | maintenance | 2021-04-13 04:00 UTC | 2021-04-13 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/g6trs7qt1b16.md) | maintenance | 2021-04-13 04:01 UTC | 2021-04-13 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/ttx16rrc6mfy.md) | maintenance | 2021-04-13 04:01 UTC | 2021-04-13 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/g2g53rst3q7h.md) | maintenance | 2021-04-13 04:01 UTC | 2021-04-13 11:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-01 Database Maintenance](https://rewindex.com/company/braze/incidents/zpwtsg9mq44n.md) | maintenance | 2021-04-13 05:02 UTC | 2021-04-13 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/dxk2j48vjx2h.md) | maintenance | 2021-04-13 08:00 UTC | 2021-04-13 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/yjh0lnc901xp.md) | maintenance | 2021-04-13 10:00 UTC | 2021-04-13 11:00 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] Urgent index maintenance - MUMBAI](https://rewindex.com/company/coralogix/incidents/r5qy6b78dwmm.md) | maintenance | 2021-04-13 10:45 UTC | 2021-04-13 11:45 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] Scheduled Sandbox maintenance](https://rewindex.com/company/dnsimple/incidents/cptc77btd7jl.md) | maintenance | 2021-04-13 18:00 UTC | 2021-04-13 18:33 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] EU-01 Database Maintenance](https://rewindex.com/company/braze/incidents/w8d5t9rxl2j0.md) | maintenance | 2021-04-13 22:01 UTC | 2021-04-14 02:00 UTC | resolved |

## Cite this

20 vendor-reported incidents started on 2021-04-13 (UTC) across 15 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-04-13
- Citation: Rewindex daily outage roundup, “Outages on April 13, 2021” (2021-04-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-04-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 13, 2021 (2021-04-13)](https://rewindex.com/outages/2021-04-13)`


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Canonical: https://rewindex.com/outages/2021-04-13 · Markdown: https://rewindex.com/outages/2021-04-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:56:40.046Z