# Outages on April 9, 2021 (UTC)

> 17 incidents started on April 9, 2021 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Smartsheet, RevenueCat, QuickBooks Online); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-04-09
Last updated: 2021-04-12T00:18:00Z

- Incidents started: 17 (major/critical: 3, other: 14) across 15 vendors
- Still open from earlier days: 10 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: major 3, minor 8, none 6
- Previous day with incidents: [2021-04-08](https://rewindex.com/outages/2021-04-08.md) · Next: [2021-04-10](https://rewindex.com/outages/2021-04-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Unable to access WorkApps and Dashboards](https://rewindex.com/company/smartsheet/incidents/bzdl6ff7bdn3.md) | major | 2021-04-09 13:35 UTC | 2021-04-09 14:06 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Charts Data Delayed](https://rewindex.com/company/revenuecat/incidents/59bn9yrxrstw.md) | major | 2021-04-09 15:30 UTC | 2021-04-10 08:58 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are unable to save transactions in QuickBooks Online](https://rewindex.com/company/quickbooks-online/incidents/zstsxkkgfp9b.md) | major | 2021-04-09 17:55 UTC | 2021-04-09 21:04 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Queries failing](https://rewindex.com/company/heap/incidents/5cmt5svj7tyk.md) | minor | 2021-04-09 05:06 UTC | 2021-04-09 06:10 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore 2.0 for a1-standard-4 machines](https://rewindex.com/company/semaphore/incidents/qhd6bbn7qh8r.md) | minor | 2021-04-09 09:46 UTC | 2021-04-09 11:55 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibox\] DHCP issue in DC3 Room 4-4](https://rewindex.com/company/scaleway/incidents/tp609flhdm6k.md) | minor | 2021-04-09 09:59 UTC | 2021-04-09 10:57 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Lookout UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/129xf205cxxj.md) | minor | 2021-04-09 14:01 UTC | 2021-04-09 16:10 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification: Celcom Malaysia](https://rewindex.com/company/sinch/incidents/rzk3kz1yqm4c.md) | minor | 2021-04-09 14:13 UTC | 2021-04-12 00:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Packet Loss Causing Dropped Calls and Call Quality Issues in Multiple Regions](https://rewindex.com/company/twilio/incidents/qpgxh4t7w5gf.md) | minor | 2021-04-09 15:21 UTC | 2021-04-09 17:16 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Copied Pages Cannot Be Accessed](https://rewindex.com/company/unbounce/incidents/wjnp0c7pwdy5.md) | minor | 2021-04-09 17:52 UTC | 2021-04-09 18:05 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics Delays in the EU](https://rewindex.com/company/new-relic/incidents/p35jhvzk3ymt.md) | minor | 2021-04-09 18:58 UTC | 2021-04-09 20:56 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Minor Service Disruption](https://rewindex.com/company/sanity/incidents/v0ncq7rgwkpq.md) | none | 2021-04-09 14:00 UTC | 2021-04-09 14:00 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Delays processing SMS](https://rewindex.com/company/messagebird-bird/incidents/q9svfctpfbxr.md) | none | 2021-04-09 15:27 UTC | 2021-04-09 15:27 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issue on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/xdtj3qkvlg2w.md) | none | 2021-04-09 16:31 UTC | 2021-04-09 17:18 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Alert Issues for the US Region](https://rewindex.com/company/new-relic/incidents/006xssd0hs70.md) | none | 2021-04-09 19:30 UTC | 2021-04-09 19:30 UTC | resolved |
| [Pulumi](https://rewindex.com/company/pulumi.md) | [Elevated Error Rates](https://rewindex.com/company/pulumi/incidents/t2dbz7jvz7zw.md) | none | 2021-04-09 19:53 UTC | 2021-04-09 19:53 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Database networking partially disrupted](https://rewindex.com/company/render/incidents/n51cj20gfm0x.md) | none | 2021-04-09 23:30 UTC | 2021-04-09 23:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [Job postings not updating on Glassdoor](https://rewindex.com/company/lever/incidents/j0zfz00cl7x4.md) | critical | 2021-04-08 19:45 UTC | 2021-04-09 02:17 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Partner Certification Workflow](https://rewindex.com/company/red-hat/incidents/7l2vdw1vvr9n.md) | critical | 2021-04-08 22:30 UTC | 2021-04-28 14:53 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Incomplete static, raster and vector tiles](https://rewindex.com/company/mapbox/incidents/8dtpsq1kxr3q.md) | major | 2021-04-07 01:18 UTC | 2021-04-19 19:40 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Stability issues in Azure West US2](https://rewindex.com/company/elastic-cloud/incidents/ywy2f5kyp570.md) | major | 2021-04-08 14:16 UTC | 2021-04-09 10:23 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Option to sort comments is temporarily disabled in the new issue view.](https://rewindex.com/company/jira/incidents/bd8vc7fdy2lg.md) | minor | 2021-04-07 23:19 UTC | 2021-04-09 05:14 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Missing Data in Traffic Tileset](https://rewindex.com/company/mapbox/incidents/f3pw9dh07glv.md) | minor | 2021-04-08 14:12 UTC | 2021-04-09 13:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays in Voice Insights Call Summaries, Events and Metrics](https://rewindex.com/company/twilio/incidents/c78r1dm39hwm.md) | minor | 2021-04-08 17:19 UTC | 2021-04-09 01:35 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay to Somalia Telesom Network (637-001)](https://rewindex.com/company/twilio/incidents/5p7chqd3nhdp.md) | minor | 2021-04-08 21:19 UTC | 2021-04-09 00:08 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Lookout UI Unavailable](https://rewindex.com/company/new-relic/incidents/hw7yh3s8zfjl.md) | minor | 2021-04-08 22:24 UTC | 2021-04-09 01:01 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Search Sessions feature in Kibana 7.12.0 causes potential performance degradation](https://rewindex.com/company/elastic-cloud/incidents/htnjf8ghfdfm.md) | none | 2021-04-08 16:19 UTC | 2021-04-09 03:20 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/f789wthgspd2.md) | maintenance | 2021-04-09 02:00 UTC | 2021-04-09 11:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-03 Database Maintenance](https://rewindex.com/company/braze/incidents/vplv95vlpb7r.md) | maintenance | 2021-04-09 05:00 UTC | 2021-04-09 09:00 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/8nqlf2y25x7h.md) | maintenance | 2021-04-09 09:00 UTC | 2021-04-09 09:12 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/c90dl74shh1g.md) | maintenance | 2021-04-09 10:00 UTC | 2021-04-09 10:11 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [\[Scheduled\] Opsgenie Reporting & Analytics is under maintenance in US & EU](https://rewindex.com/company/opsgenie/incidents/c83yz5h42fk2.md) | maintenance | 2021-04-09 11:57 UTC | 2021-04-09 13:33 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [\[Scheduled\] Statuspage Load Balancer Upgrades](https://rewindex.com/company/statuspage/incidents/yrh1skttjwyb.md) | maintenance | 2021-04-09 19:59 UTC | 2021-04-09 22:35 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Upcoming scheduled maintenance](https://rewindex.com/company/lever/incidents/8qxds4kq61g8.md) | maintenance | 2021-04-09 23:00 UTC | 2021-04-10 07:00 UTC | resolved |

## Cite this

17 vendor-reported incidents started on 2021-04-09 (UTC) across 15 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-04-09
- Citation: Rewindex daily outage roundup, “Outages on April 9, 2021” (2021-04-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-04-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 9, 2021 (2021-04-09)](https://rewindex.com/outages/2021-04-09)`


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Canonical: https://rewindex.com/outages/2021-04-09 · Markdown: https://rewindex.com/outages/2021-04-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:36:04.601Z