# Outages on February 18, 2021 (UTC)

> 32 incidents started on February 18, 2021 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Red Hat (incl. Quay.io), Elastic Cloud, Bitrise); 15 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-02-18
Last updated: 2021-02-25T20:48:00Z

- Incidents started: 32 (major/critical: 7, other: 25) across 24 vendors
- Still open from earlier days: 15 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 22, none 3
- Previous day with incidents: [2021-02-17](https://rewindex.com/outages/2021-02-17.md) · Next: [2021-02-19](https://rewindex.com/outages/2021-02-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Customer Portal Downloads incident](https://rewindex.com/company/red-hat/incidents/911tw4xfjgfh.md) | critical | 2021-02-18 08:26 UTC | 2021-02-18 09:13 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Elastic Cloud management console unavailable](https://rewindex.com/company/elastic-cloud/incidents/mrj5r394qhk8.md) | major | 2021-02-18 02:25 UTC | 2021-02-18 04:43 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Background workers failing](https://rewindex.com/company/bitrise/incidents/md1xw3zzvd07.md) | major | 2021-02-18 12:43 UTC | 2021-02-18 13:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [US 01 connectivity errors](https://rewindex.com/company/braze/incidents/6m5xwdqs8rr7.md) | major | 2021-02-18 13:20 UTC | 2021-02-18 13:34 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Builds "Waiting for Worker"](https://rewindex.com/company/bitrise/incidents/scjdvb9cdb2f.md) | major | 2021-02-18 13:59 UTC | 2021-02-18 15:49 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Issues with Beacon Chat](https://rewindex.com/company/help-scout/incidents/vfb54f11vhwm.md) | major | 2021-02-18 16:54 UTC | 2021-02-18 17:42 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Authentication Errors with API](https://rewindex.com/company/mailgun/incidents/fzhnp61w4t17.md) | major | 2021-02-18 20:39 UTC | 2021-02-18 23:45 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Partial degradation for MMS sent with Power pack towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/192p6s4lm4cq.md) | minor | 2021-02-18 01:28 UTC | 2021-02-18 02:31 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Unable to Register New Chat Bots](https://rewindex.com/company/smartsheet/incidents/3807dcs1cx18.md) | minor | 2021-02-18 03:21 UTC | 2021-02-18 05:30 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Cloud Infrastructure Data Alerts & UI Delays/Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/d2d7hbhn8q50.md) | minor | 2021-02-18 03:48 UTC | 2021-02-18 05:19 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issue with webhooks](https://rewindex.com/company/pandadoc/incidents/ntnjs0h7zxw7.md) | minor | 2021-02-18 08:06 UTC | 2021-02-18 08:32 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infrastructure Alerts/UI delays for US Region](https://rewindex.com/company/new-relic/incidents/b9mwfq0y5pb0.md) | minor | 2021-02-18 08:37 UTC | 2021-02-18 09:13 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Elevated error rates on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/cq3mjg32npw7.md) | minor | 2021-02-18 08:39 UTC | 2021-02-18 10:02 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/m9v042zw437g.md) | minor | 2021-02-18 09:12 UTC | 2021-02-18 10:02 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Issues with starting new builds](https://rewindex.com/company/bitrise/incidents/49bvgp142tky.md) | minor | 2021-02-18 09:31 UTC | 2021-02-18 09:39 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [WEB hosting platform unavailable](https://rewindex.com/company/scaleway/incidents/jl20sw66k3bd.md) | minor | 2021-02-18 10:13 UTC | 2021-02-18 10:46 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/8jjkz75cl5g2.md) | minor | 2021-02-18 10:36 UTC | 2021-02-18 13:03 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Issue with HTTP Recordings](https://rewindex.com/company/hotjar/incidents/gfrb0swg2zzt.md) | minor | 2021-02-18 13:16 UTC | 2021-02-19 12:16 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - Linode Community Site](https://rewindex.com/company/linode-akamai/incidents/996y36ctjr9m.md) | minor | 2021-02-18 13:32 UTC | 2021-02-18 19:47 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Issue adding job postings to general opportunities](https://rewindex.com/company/lever/incidents/trckwf5y4s6v.md) | minor | 2021-02-18 15:07 UTC | 2021-02-18 15:24 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [History in issue view not showing dates](https://rewindex.com/company/jira/incidents/f13m94h8lq44.md) | minor | 2021-02-18 18:11 UTC | 2021-02-18 18:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays from US Short Codes](https://rewindex.com/company/twilio/incidents/7vyz39cnn2jw.md) | minor | 2021-02-18 20:13 UTC | 2021-02-18 22:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Glo Mobile in Nigeria](https://rewindex.com/company/twilio/incidents/dhbzty89dg27.md) | minor | 2021-02-18 20:27 UTC | 2021-02-18 23:30 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issues with Email Delivery](https://rewindex.com/company/pandadoc/incidents/853c7xccxkxd.md) | minor | 2021-02-18 20:36 UTC | 2021-02-19 05:20 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Delayed or missed events from GitHub](https://rewindex.com/company/render/incidents/29spdkntpyjr.md) | minor | 2021-02-18 20:39 UTC | 2021-02-19 12:50 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Workflow processing delays](https://rewindex.com/company/iterable/incidents/n64xz3fmfbc7.md) | minor | 2021-02-18 20:48 UTC | 2021-03-03 20:59 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Theme uploads](https://rewindex.com/company/bigcommerce/incidents/ycswpvzzxxhh.md) | minor | 2021-02-18 21:47 UTC | 2021-02-18 22:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/22kg0mvx5q2b.md) | minor | 2021-02-18 21:59 UTC | 2021-02-18 22:03 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Staff Members with Admin permission are unable to accept invites into practices.](https://rewindex.com/company/xero/incidents/qth8x932y6mw.md) | minor | 2021-02-18 22:14 UTC | 2021-02-19 00:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [EVS (911) TTS Emergency Notifications Issue](https://rewindex.com/company/bandwidth/incidents/qck6y9n8811n.md) | none | 2021-02-18 03:30 UTC | 2021-02-18 03:30 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Errors and high latencies in our API and Origin](https://rewindex.com/company/netlify/incidents/vjg66ysgc0qs.md) | none | 2021-02-18 16:21 UTC | 2021-02-18 16:47 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Incident 2/18/20](https://rewindex.com/company/airtable/incidents/m71fch3xznxm.md) | none | 2021-02-18 21:14 UTC | 2021-02-19 00:35 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [connect.redhat.com-Container Factory - Partner Certification Workflow](https://rewindex.com/company/red-hat/incidents/xmc7nb9rmvm2.md) | critical | 2021-02-17 10:45 UTC | 2021-02-18 13:53 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Technical Support: Long Wait Times Due to Inclement Weather](https://rewindex.com/company/bigcommerce/incidents/879cvjkvpmrn.md) | minor | 2021-02-15 14:13 UTC | 2021-02-22 16:03 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/63kcyfwgtxgy.md) | minor | 2021-02-15 19:03 UTC | 2021-02-18 02:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [High Packet Loss for Inbound Voice Calls in Great Britain, Northern Ireland, the Netherlands, France and Norway](https://rewindex.com/company/twilio/incidents/dzg5f1bb5yy1.md) | minor | 2021-02-16 14:43 UTC | 2021-02-18 19:35 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Customers may experience longer than normal wait times due to power outages across the U.S. impacting our team](https://rewindex.com/company/gusto/incidents/d7qxm5wrzrlc.md) | minor | 2021-02-16 15:52 UTC | 2021-02-22 15:51 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Port-In Translation Issue](https://rewindex.com/company/bandwidth/incidents/dgjylh2hcjz2.md) | minor | 2021-02-16 16:05 UTC | 2021-02-18 02:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Some Programmable Wireless SIMs in Spain & Italy May be Unable to Connect to 4G/LTE](https://rewindex.com/company/twilio/incidents/tk98cr6j0x0y.md) | minor | 2021-02-16 18:05 UTC | 2021-02-23 19:09 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Billing\] February invoices are unavailable for the moment](https://rewindex.com/company/scaleway/incidents/p9h1xbm4klzs.md) | minor | 2021-02-17 17:29 UTC | 2021-02-18 08:57 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Scheduled Block Storage Maintenance - US-Central (Dallas)](https://rewindex.com/company/linode-akamai/incidents/q7zbknl4wsj5.md) | minor | 2021-02-17 19:45 UTC | 2021-02-22 18:52 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Misplaced raster tiles](https://rewindex.com/company/mapbox/incidents/4bqfbwflkpcp.md) | minor | 2021-02-17 20:43 UTC | 2021-03-15 19:56 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Ingestion delays for a subset of customers](https://rewindex.com/company/iterable/incidents/7w5kpjmxqy1j.md) | minor | 2021-02-17 22:47 UTC | 2021-02-18 00:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to CATEL in Azerbaijan](https://rewindex.com/company/twilio/incidents/wct8njxplp1n.md) | minor | 2021-02-17 23:11 UTC | 2021-02-18 03:54 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2021-02-17 23:43 UTC](https://rewindex.com/company/github-copilot/incidents/bnd3tpf66m0b.md) | minor | 2021-02-17 23:43 UTC | 2021-02-18 01:35 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2021-02-17 23:43 UTC](https://rewindex.com/company/github/incidents/bnd3tpf66m0b.md) | minor | 2021-02-17 23:43 UTC | 2021-02-18 01:35 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Texas Winter Weather Statement](https://rewindex.com/company/bandwidth/incidents/ds7p2chq0sm3.md) | none | 2021-02-16 21:12 UTC | 2021-02-22 14:29 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Chile SMS Carrier Maintenance - Entel Chile](https://rewindex.com/company/twilio/incidents/wdb7jnqkpxzq.md) | maintenance | 2021-02-18 03:02 UTC | 2021-02-18 05:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/4rsyccbsdclk.md) | maintenance | 2021-02-18 04:00 UTC | 2021-02-18 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/51mf18hnlvz0.md) | maintenance | 2021-02-18 04:00 UTC | 2021-02-18 07:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/5bntv4h2qx30.md) | maintenance | 2021-02-18 04:01 UTC | 2021-02-18 08:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/m8w3by20yngh.md) | maintenance | 2021-02-18 04:02 UTC | 2021-02-18 07:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/jh70v5tqql7j.md) | maintenance | 2021-02-18 05:01 UTC | 2021-02-18 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/9cyp9w51r6mj.md) | maintenance | 2021-02-18 05:01 UTC | 2021-02-18 11:00 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [\[Scheduled\] US-East & US-West SSL certificate update](https://rewindex.com/company/statuspage/incidents/8c9dfcbb74m6.md) | maintenance | 2021-02-18 05:03 UTC | 2021-02-18 05:46 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Xero Central planned outage](https://rewindex.com/company/xero/incidents/gh6tkkw3411v.md) | maintenance | 2021-02-18 20:03 UTC | 2021-02-20 20:08 UTC | resolved |

## Cite this

32 vendor-reported incidents started on 2021-02-18 (UTC) across 24 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-02-18
- Citation: Rewindex daily outage roundup, “Outages on February 18, 2021” (2021-02-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-02-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on February 18, 2021 (2021-02-18)](https://rewindex.com/outages/2021-02-18)`


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Canonical: https://rewindex.com/outages/2021-02-18 · Markdown: https://rewindex.com/outages/2021-02-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:36:31.903Z