# Outages on February 5, 2021 (UTC)

> 25 incidents started on February 5, 2021 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Hotjar, Elastic Cloud, Jira); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-02-05
Last updated: 2021-02-09T05:26:00Z

- Incidents started: 25 (major/critical: 5, other: 20) across 16 vendors
- Still open from earlier days: 10 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 2, major 3, minor 18, none 2
- Previous day with incidents: [2021-02-04](https://rewindex.com/outages/2021-02-04.md) · Next: [2021-02-06](https://rewindex.com/outages/2021-02-06.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Issue with surveys being incorrectly shown](https://rewindex.com/company/hotjar/incidents/780y9g9dncgt.md) | critical | 2021-02-05 10:00 UTC | 2021-02-05 10:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Cloud User Console Connectivity](https://rewindex.com/company/elastic-cloud/incidents/y3f042hmcv23.md) | critical | 2021-02-05 17:03 UTC | 2021-02-05 23:16 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Applications unable to attach attachments to issues](https://rewindex.com/company/jira/incidents/83vw8tk3y9dr.md) | major | 2021-02-05 14:32 UTC | 2021-02-05 22:39 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Reports of dashboard not loading](https://rewindex.com/company/logrocket/incidents/1vdkn4vkcg0d.md) | major | 2021-02-05 16:22 UTC | 2021-02-06 05:14 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Orchestration Problem](https://rewindex.com/company/elastic-cloud/incidents/jvdbkff5z0n3.md) | major | 2021-02-05 18:55 UTC | 2021-02-05 22:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Report Delays from a Subset of Toll-Free Numbers to AT&T US](https://rewindex.com/company/twilio/incidents/9v3z36cs89q6.md) | minor | 2021-02-05 03:13 UTC | 2021-02-05 14:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Issues to Brazil Nextel Network](https://rewindex.com/company/twilio/incidents/p6ktck12584s.md) | minor | 2021-02-05 06:27 UTC | 2021-02-05 11:13 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Performance Degradation on Bitbucket Cloud Website](https://rewindex.com/company/bitbucket/incidents/0jjfc9q7ffcy.md) | minor | 2021-02-05 08:53 UTC | 2021-02-05 09:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Alfa Lebanon](https://rewindex.com/company/twilio/incidents/jzwfbgpzg4n8.md) | minor | 2021-02-05 13:04 UTC | 2021-02-05 15:33 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Slightly elevated error rate on the web application](https://rewindex.com/company/datadog/incidents/jp04s9j1j3rk.md) | minor | 2021-02-05 14:33 UTC | 2021-02-05 14:51 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Degraded Raw Export API Performance on a subset of projects](https://rewindex.com/company/mixpanel/incidents/1bb5rwh9h9w3.md) | minor | 2021-02-05 15:16 UTC | 2021-02-05 20:41 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Programmable Conversations - Twitter DM](https://rewindex.com/company/messagebird-bird/incidents/gbfmgfrvymxy.md) | minor | 2021-02-05 17:51 UTC | 2021-02-05 20:07 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Problems with the PandaDoc dashboard.](https://rewindex.com/company/pandadoc/incidents/ztlrwdfq1llz.md) | minor | 2021-02-05 17:55 UTC | 2021-02-05 19:30 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/kncddvslkzyn.md) | minor | 2021-02-05 17:57 UTC | 2021-02-09 05:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays in Fetching Messages Logs](https://rewindex.com/company/twilio/incidents/p4hbg6vq1qh3.md) | minor | 2021-02-05 18:32 UTC | 2021-02-05 21:06 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Users cannot create new Addons](https://rewindex.com/company/render/incidents/2fsp7wgrccnq.md) | minor | 2021-02-05 18:32 UTC | 2021-02-06 02:41 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/gf1jjrmgrqxz.md) | minor | 2021-02-05 18:33 UTC | 2021-02-05 23:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Alfa Lebanon](https://rewindex.com/company/twilio/incidents/0pg6jvsl89wp.md) | minor | 2021-02-05 19:36 UTC | 2021-02-06 14:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [HTTP 500 Errors for Serverless](https://rewindex.com/company/twilio/incidents/lt1z92hp7p73.md) | minor | 2021-02-05 19:42 UTC | 2021-02-05 20:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Austrian Twilio Numbers](https://rewindex.com/company/twilio/incidents/wz8mlw8cp0vy.md) | minor | 2021-02-05 19:51 UTC | 2021-02-06 01:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Upstream Loss - Some Paths Dallas](https://rewindex.com/company/linode-akamai/incidents/ysnm42nbkwtb.md) | minor | 2021-02-05 21:45 UTC | 2021-02-06 15:30 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infrastructure Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/fh7zc7zrcd6v.md) | minor | 2021-02-05 22:37 UTC | 2021-02-06 00:21 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Find Incident - Canada East Region (CAEA01)](https://rewindex.com/company/optimizely/incidents/fj0ppfm53gn6.md) | minor | 2021-02-05 23:26 UTC | 2021-02-08 01:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/d8sg1qtk1m8g.md) | none | 2021-02-05 03:49 UTC | 2021-02-05 04:26 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [US and EU regions NR UI may be unavailable](https://rewindex.com/company/new-relic/incidents/3ldypk1j0smf.md) | none | 2021-02-05 16:09 UTC | 2021-02-05 16:44 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [connect.redhat.com-Container Factory - Partner Certification Workflow](https://rewindex.com/company/red-hat/incidents/ttq04frrg2sj.md) | critical | 2021-02-04 22:31 UTC | 2021-02-05 00:01 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [Staging operations on oss.sonatype.org running extremely long](https://rewindex.com/company/maven-central/incidents/z70skgbq8vgc.md) | major | 2021-02-04 15:00 UTC | 2021-02-06 05:20 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Salesforce Marketing Cloud (ExactTarget) data-in latency](https://rewindex.com/company/heap/incidents/0vhq1pmsmzfl.md) | major | 2021-02-04 15:18 UTC | 2021-02-10 00:09 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Data inconsistency since 02/03/21](https://rewindex.com/company/influxdata/incidents/cs1cgtvjwp84.md) | major | 2021-02-04 20:57 UTC | 2021-02-05 02:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Ooredoo Kuwait](https://rewindex.com/company/twilio/incidents/c7yq8gkyft21.md) | minor | 2021-02-02 19:47 UTC | 2021-02-06 00:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Account Membership Audit Events Issues](https://rewindex.com/company/twilio/incidents/d0wvgqsjfkyg.md) | minor | 2021-02-04 09:31 UTC | 2021-02-08 22:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Autopilot Voice and Voice Media Stream Usage Being Overbilled for Some Customers](https://rewindex.com/company/twilio/incidents/x38xs9nt3wnh.md) | minor | 2021-02-04 17:15 UTC | 2021-02-05 02:21 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [New Relic One UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/pkf69p6n3vhv.md) | minor | 2021-02-04 18:20 UTC | 2021-02-05 04:50 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/mhzz45c1zmhb.md) | minor | 2021-02-04 20:05 UTC | 2021-02-05 01:32 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [New Destinations that use Oauth cannot be connected to Segment Workspaces](https://rewindex.com/company/segment/incidents/6k2q939f6g6f.md) | minor | 2021-02-04 22:55 UTC | 2021-02-05 00:41 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - EU-West (London)](https://rewindex.com/company/linode-akamai/incidents/f60kgm8217dd.md) | maintenance | 2021-02-05 00:00 UTC | 2021-02-05 01:31 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Emergency Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/l0fz8dsxsgxr.md) | maintenance | 2021-02-05 02:30 UTC | 2021-02-05 03:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/2mwg57tzgmkc.md) | maintenance | 2021-02-05 02:30 UTC | 2021-02-05 03:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Authy Dashboard maintenance](https://rewindex.com/company/twilio/incidents/jhlvtt3p38sz.md) | maintenance | 2021-02-05 04:02 UTC | 2021-02-05 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6lp9w220fz89.md) | maintenance | 2021-02-05 05:00 UTC | 2021-02-05 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/j8c5rbjdc8zv.md) | maintenance | 2021-02-05 06:00 UTC | 2021-02-05 14:00 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [\[Scheduled\] Scheduled Database Upgrade](https://rewindex.com/company/aptible/incidents/lrsd41zwq8vk.md) | maintenance | 2021-02-05 21:01 UTC | 2021-02-05 21:14 UTC | resolved |

## Cite this

25 vendor-reported incidents started on 2021-02-05 (UTC) across 16 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-02-05
- Citation: Rewindex daily outage roundup, “Outages on February 5, 2021” (2021-02-05 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-02-05 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on February 5, 2021 (2021-02-05)](https://rewindex.com/outages/2021-02-05)`


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Canonical: https://rewindex.com/outages/2021-02-05 · Markdown: https://rewindex.com/outages/2021-02-05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:38:59.221Z