# Outages on January 28, 2021 (UTC)

> 22 incidents started on January 28, 2021 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Keeper, GitHub Copilot, GitHub); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-01-28
Last updated: 2021-02-04T20:52:00Z

- Incidents started: 22 (major/critical: 6, other: 16) across 18 vendors
- Still open from earlier days: 6 · Maintenance windows: 14 · Detected outage events: 0
- By vendor impact label: critical 1, major 5, minor 14, none 2
- Previous day with incidents: [2021-01-27](https://rewindex.com/outages/2021-01-27.md) · Next: [2021-01-29](https://rewindex.com/outages/2021-01-29.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Keeper](https://rewindex.com/company/keeper.md) | [Vault Login in EU Data Center](https://rewindex.com/company/keeper/incidents/vjyd1j9w33rn.md) | critical | 2021-01-28 09:42 UTC | 2021-01-28 10:12 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2021-01-28 04:21 UTC](https://rewindex.com/company/github-copilot/incidents/tf9v5jjmq2lg.md) | major | 2021-01-28 04:21 UTC | 2021-01-28 08:14 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2021-01-28 04:21 UTC](https://rewindex.com/company/github/incidents/tf9v5jjmq2lg.md) | major | 2021-01-28 04:21 UTC | 2021-01-28 08:14 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Experiencing issues with routing and console access](https://rewindex.com/company/elastic-cloud/incidents/j8d2mr0c6dhm.md) | major | 2021-01-28 18:58 UTC | 2021-01-29 08:50 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 568 - Harlingen, TX](https://rewindex.com/company/bandwidth/incidents/x879ykkf201q.md) | major | 2021-01-28 20:45 UTC | 2021-01-29 08:01 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Degraded performance](https://rewindex.com/company/confluence/incidents/n3f5n5fl0wp9.md) | major | 2021-01-28 23:17 UTC | 2021-01-28 23:24 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound SMS towards US phone numbers in Marquette, MI.](https://rewindex.com/company/plivo/incidents/fkfwzm8thpyl.md) | minor | 2021-01-28 00:19 UTC | 2021-01-28 00:20 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/vzjj5lh8gl9s.md) | minor | 2021-01-28 07:27 UTC | 2021-01-28 09:47 UTC | resolved |
| [Mattermost](https://rewindex.com/company/mattermost.md) | [Degraded performance on some workspaces](https://rewindex.com/company/mattermost/incidents/v5whyhhdwb03.md) | minor | 2021-01-28 10:05 UTC | 2021-01-28 13:39 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Delay in sending out billing invoices](https://rewindex.com/company/cloudinary/incidents/nt4zhk71l51j.md) | minor | 2021-01-28 12:35 UTC | 2021-01-28 15:59 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Delays on tickets and activities logs](https://rewindex.com/company/aircall/incidents/bk99j2kyrglc.md) | minor | 2021-01-28 12:45 UTC | 2021-01-28 13:38 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Degradation of service of Inbound BYOC, towards US-East region](https://rewindex.com/company/plivo/incidents/g94trr713pyw.md) | minor | 2021-01-28 14:30 UTC | 2021-01-28 14:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Duplicate Messages sent with Autopilot](https://rewindex.com/company/twilio/incidents/mz3l7gt926rt.md) | minor | 2021-01-28 16:13 UTC | 2021-01-28 18:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on TSTT and B-Mobile in Trinidad and Tobago](https://rewindex.com/company/twilio/incidents/227zhnnfxskx.md) | minor | 2021-01-28 16:24 UTC | 2021-01-29 14:54 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Resumes not parsing](https://rewindex.com/company/lever/incidents/1s2n91qxgrp3.md) | minor | 2021-01-28 17:42 UTC | 2021-02-17 18:57 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Warehouse Syncs not being scheduled](https://rewindex.com/company/segment/incidents/kydv456v82s1.md) | minor | 2021-01-28 17:54 UTC | 2021-01-28 22:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibox\] DNS Resolver](https://rewindex.com/company/scaleway/incidents/0qbmc43y7gsq.md) | minor | 2021-01-28 19:26 UTC | 2021-02-01 07:35 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Degraded performance with Artifactory and Xray](https://rewindex.com/company/jfrog/incidents/44rz0b5fkdh8.md) | minor | 2021-01-28 20:52 UTC | 2021-02-17 11:38 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Connectivity issues in Europe voice region](https://rewindex.com/company/discord/incidents/4zvmkt914hqn.md) | minor | 2021-01-28 22:31 UTC | 2021-01-29 00:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Messaging Channels and Whatsapp Delays and Failures](https://rewindex.com/company/twilio/incidents/j64178n0z7ck.md) | minor | 2021-01-28 23:06 UTC | 2021-01-28 23:43 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Incomplete data from Delivery Usage API](https://rewindex.com/company/mux/incidents/yjzgk0krmc8z.md) | none | 2021-01-28 15:12 UTC | 2021-01-29 10:25 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Investigating performance issues with messages and calls](https://rewindex.com/company/discord/incidents/lf7bjlt8297c.md) | none | 2021-01-28 19:08 UTC | 2021-01-28 19:32 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] cPanel hosting unavailability](https://rewindex.com/company/scaleway/incidents/7h3d1k7mrgct.md) | minor | 2021-01-26 16:19 UTC | 2021-01-29 08:41 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Off-Net Porting Activation Delays](https://rewindex.com/company/bandwidth/incidents/l7lksycrd64f.md) | minor | 2021-01-27 18:23 UTC | 2021-01-28 00:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays from Pre-registered Sender IDs to Oman Nawras](https://rewindex.com/company/twilio/incidents/fxc4ycl2mcjb.md) | minor | 2021-01-27 20:26 UTC | 2021-01-28 04:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Voice High Risk Flagging of Some US and UK Mobile Numbers](https://rewindex.com/company/twilio/incidents/r84jgpwvp7m4.md) | minor | 2021-01-27 21:43 UTC | 2021-01-28 02:02 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Personas: realtime computed trait and audience delays](https://rewindex.com/company/segment/incidents/yrkg55dn0zz9.md) | minor | 2021-01-27 22:55 UTC | 2021-01-28 00:08 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 428 - Wilmington, NC](https://rewindex.com/company/bandwidth/incidents/zd2kzs6kqppc.md) | none | 2021-01-26 20:15 UTC | 2021-01-28 00:45 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/dropbox/incidents/bn6bqmdqljxq.md) | maintenance | 2021-01-28 01:01 UTC | 2021-01-28 01:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - UK5 Site](https://rewindex.com/company/sinch/incidents/7wbxzj75qbks.md) | maintenance | 2021-01-28 02:00 UTC | 2021-01-28 05:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/3d7r91mq275z.md) | maintenance | 2021-01-28 04:00 UTC | 2021-01-28 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/zn7znwk51m0m.md) | maintenance | 2021-01-28 04:00 UTC | 2021-01-28 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/b1g07967jnn6.md) | maintenance | 2021-01-28 04:00 UTC | 2021-01-28 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/jj9m94l73rgj.md) | maintenance | 2021-01-28 04:01 UTC | 2021-01-28 08:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - US Central (Dallas)](https://rewindex.com/company/linode-akamai/incidents/nklyf5952hp5.md) | maintenance | 2021-01-28 05:00 UTC | 2021-01-28 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/25c50grpmb3p.md) | maintenance | 2021-01-28 05:01 UTC | 2021-01-28 11:00 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/dropbox/incidents/m56r8wsbf6sy.md) | maintenance | 2021-01-28 05:10 UTC | 2021-01-28 05:40 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Customer Portal routine maintenance](https://rewindex.com/company/sinch/incidents/sntfmmmzsv8g.md) | maintenance | 2021-01-28 06:00 UTC | 2021-01-28 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \[SSL Certificate Renewal and Installation\] US API Gateways - 28th January 2021 @ 09:00-11:00 UTC)](https://rewindex.com/company/sinch/incidents/w2fpcdhgcknk.md) | maintenance | 2021-01-28 09:02 UTC | 2021-01-28 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Maintenance - AU Sites](https://rewindex.com/company/sinch/incidents/j817w9t0l0m4.md) | maintenance | 2021-01-28 15:00 UTC | 2021-01-28 16:00 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [\[Scheduled\] Metastatuspage Scheduled Maintenance](https://rewindex.com/company/statuspage/incidents/pn5nw6dwjlp8.md) | maintenance | 2021-01-28 20:26 UTC | not resolved | unknown |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Zain, Saudi Arabia](https://rewindex.com/company/twilio/incidents/kqgrn55ll63q.md) | maintenance | 2021-01-28 23:01 UTC | 2021-01-29 05:00 UTC | resolved |

## Cite this

22 vendor-reported incidents started on 2021-01-28 (UTC) across 18 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-01-28
- Citation: Rewindex daily outage roundup, “Outages on January 28, 2021” (2021-01-28 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-01-28 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 28, 2021 (2021-01-28)](https://rewindex.com/outages/2021-01-28)`


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Canonical: https://rewindex.com/outages/2021-01-28 · Markdown: https://rewindex.com/outages/2021-01-28.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:51.914Z