# Outages on January 21, 2021 (UTC)

> 20 incidents started on January 21, 2021 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Elastic Cloud); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-01-21
Last updated: 2021-01-24T09:50:00Z

- Incidents started: 20 (major/critical: 7, other: 13) across 13 vendors
- Still open from earlier days: 9 · Maintenance windows: 14 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 9, none 4
- Previous day with incidents: [2021-01-20](https://rewindex.com/outages/2021-01-20.md) · Next: [2021-01-22](https://rewindex.com/outages/2021-01-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Customers experiencing AWS Marketplace errors on signup](https://rewindex.com/company/elastic-cloud/incidents/29y349hs0slq.md) | critical | 2021-01-21 19:45 UTC | 2021-01-22 16:43 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Issues with deployment creation and status in us-east-1](https://rewindex.com/company/elastic-cloud/incidents/j7sn2zh6lg38.md) | major | 2021-01-21 00:07 UTC | 2021-01-21 01:28 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Experiencing issues with provisioning new capacity](https://rewindex.com/company/elastic-cloud/incidents/l7g99wvskxmr.md) | major | 2021-01-21 14:49 UTC | 2021-01-21 16:34 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Email reception delay](https://rewindex.com/company/scaleway/incidents/gjvvp14840mt.md) | major | 2021-01-21 15:00 UTC | 2021-01-24 09:50 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [oss.sonatype.org needs a restart](https://rewindex.com/company/maven-central/incidents/stmcw22knx9c.md) | major | 2021-01-21 15:17 UTC | 2021-01-22 23:04 UTC | resolved |
| [Matillion](https://rewindex.com/company/matillion.md) | [Subset of new pipelines fail to create](https://rewindex.com/company/matillion/incidents/6p0k6mvm7z1p.md) | major | 2021-01-21 15:36 UTC | 2021-01-21 18:25 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Services Unavailable in EU Region](https://rewindex.com/company/new-relic/incidents/7lrh5nv8lfh4.md) | major | 2021-01-21 20:48 UTC | 2021-01-21 22:52 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Object Storage US-East (Newark)](https://rewindex.com/company/linode-akamai/incidents/0s8vgstyl9mf.md) | minor | 2021-01-21 00:28 UTC | 2021-01-21 04:25 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Increased API Error Rate](https://rewindex.com/company/discord/incidents/js328xs6yhnm.md) | minor | 2021-01-21 03:26 UTC | 2021-01-21 03:44 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DOMAINS\] Domains on Dedibox are not created correctly](https://rewindex.com/company/scaleway/incidents/syjjyl11chry.md) | minor | 2021-01-21 09:46 UTC | 2021-01-21 11:51 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Email reception issue](https://rewindex.com/company/scaleway/incidents/k8vxkd94p497.md) | minor | 2021-01-21 10:11 UTC | 2021-01-21 12:17 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\] RPN S1 rack c69 service may be unreachable.](https://rewindex.com/company/scaleway/incidents/3gc4rt50b258.md) | minor | 2021-01-21 15:42 UTC | 2021-01-21 16:36 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Remote login failures](https://rewindex.com/company/bitbucket/incidents/sfgcxb4wh59n.md) | minor | 2021-01-21 17:18 UTC | 2021-01-21 18:27 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Intermittent Latency](https://rewindex.com/company/smartsheet/incidents/9zwmpnkc3r8m.md) | minor | 2021-01-21 17:38 UTC | 2021-01-21 20:30 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Elevated error rate in API](https://rewindex.com/company/sentry/incidents/537xpbx5ywr1.md) | minor | 2021-01-21 19:30 UTC | 2021-01-21 19:30 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Delayed Real-time data and slightly delayed webhook delivery](https://rewindex.com/company/mux/incidents/fw24qlmggqm1.md) | minor | 2021-01-21 21:55 UTC | 2021-01-21 23:43 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [New Relic One UI unavailable for US region](https://rewindex.com/company/new-relic/incidents/9k1vdkh1mfm7.md) | none | 2021-01-21 00:00 UTC | 2021-01-21 00:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - US-Central (Dallas)](https://rewindex.com/company/linode-akamai/incidents/1w37pts28btd.md) | none | 2021-01-21 07:01 UTC | 2021-01-21 09:24 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [APM Trace Metrics Delayed](https://rewindex.com/company/datadog/incidents/b8b6nhxtwf0w.md) | none | 2021-01-21 19:00 UTC | 2021-01-21 19:00 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial outage in GCP us-east-1](https://rewindex.com/company/confluent/incidents/yzmhhwsgtqnt.md) | none | 2021-01-21 22:30 UTC | 2021-01-21 22:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [Lever-Codility integration initiating duplicate Codility tests](https://rewindex.com/company/lever/incidents/7sngdmqhbtkp.md) | minor | 2021-01-16 00:22 UTC | 2021-02-17 01:15 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Open Rate Reporting Incident](https://rewindex.com/company/substack/incidents/py13df5d30v0.md) | minor | 2021-01-19 18:37 UTC | 2021-01-22 17:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Chile Movistar and Virgin Mobile](https://rewindex.com/company/twilio/incidents/9d11wkmjvwgk.md) | minor | 2021-01-19 21:15 UTC | 2021-01-21 01:43 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Network performance degradation](https://rewindex.com/company/scaleway/incidents/dwjs0n6sq226.md) | minor | 2021-01-20 19:06 UTC | 2021-01-22 06:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Orange Network in Congo](https://rewindex.com/company/twilio/incidents/l2whxtf28qlt.md) | minor | 2021-01-20 20:44 UTC | 2021-01-21 00:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A Subset of Voice Calls Disconnecting to Twilio US Toll-Free Numbers](https://rewindex.com/company/twilio/incidents/x105tw97vtw0.md) | minor | 2021-01-20 23:26 UTC | 2021-01-21 01:04 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [UCEPROTECT ASN Blacklist](https://rewindex.com/company/scaleway/incidents/v52fcxsrk7g8.md) | none | 2021-01-20 10:16 UTC | 2021-02-03 14:30 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[BILLING\] Credit cards payment issues](https://rewindex.com/company/scaleway/incidents/qgsc4pf8k2hw.md) | none | 2021-01-20 10:20 UTC | 2021-01-25 08:33 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Incomplete data from Delivery Usage API](https://rewindex.com/company/mux/incidents/wtgyhqxhhbtw.md) | none | 2021-01-20 21:02 UTC | 2021-01-21 02:00 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/4p7mvl1hs2jn.md) | maintenance | 2021-01-21 04:01 UTC | 2021-01-21 08:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/r7ws1vjbfd7c.md) | maintenance | 2021-01-21 04:03 UTC | 2021-01-21 08:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/d5nr29wjg38t.md) | maintenance | 2021-01-21 04:03 UTC | 2021-01-21 08:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/2f9k83yl1yhh.md) | maintenance | 2021-01-21 04:03 UTC | 2021-01-21 08:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/1kwkxwp0zjzy.md) | maintenance | 2021-01-21 05:02 UTC | 2021-01-21 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/99x39zrh8w0d.md) | maintenance | 2021-01-21 07:00 UTC | 2021-01-21 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/qs2wtsrh0sw8.md) | maintenance | 2021-01-21 07:01 UTC | 2021-01-21 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/vgfj0gnlbglw.md) | maintenance | 2021-01-21 07:01 UTC | 2021-01-21 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/gkg7p475wtmp.md) | maintenance | 2021-01-21 08:01 UTC | 2021-01-21 12:00 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] SIP Edge Server Maintenance - USA](https://rewindex.com/company/messagebird-bird/incidents/q44rqskt7stq.md) | maintenance | 2021-01-21 08:02 UTC | 2021-01-21 09:00 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Hosted Metrics for Prometheus - US-CENTRAL migration](https://rewindex.com/company/grafana-cloud/incidents/rwlt5rm64rqt.md) | maintenance | 2021-01-21 14:00 UTC | 2021-01-21 16:59 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - EU-Central (Frankfurt)](https://rewindex.com/company/linode-akamai/incidents/y50cy4l1bhjk.md) | maintenance | 2021-01-21 15:01 UTC | 2021-01-21 16:00 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [\[Scheduled\] User Suppression/Deletion API and UI Pages](https://rewindex.com/company/segment/incidents/2kk64fxylgt0.md) | maintenance | 2021-01-21 19:30 UTC | 2021-01-21 20:01 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - EU Central (Frankfurt)](https://rewindex.com/company/linode-akamai/incidents/x7vhhc9cxh5m.md) | maintenance | 2021-01-21 23:00 UTC | 2021-01-22 03:00 UTC | resolved |

## Cite this

20 vendor-reported incidents started on 2021-01-21 (UTC) across 13 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-01-21
- Citation: Rewindex daily outage roundup, “Outages on January 21, 2021” (2021-01-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-01-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 21, 2021 (2021-01-21)](https://rewindex.com/outages/2021-01-21)`


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Canonical: https://rewindex.com/outages/2021-01-21 · Markdown: https://rewindex.com/outages/2021-01-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:08:11.258Z