# Outages on January 19, 2021 (UTC)

> 28 incidents started on January 19, 2021 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (HubSpot, Statuspage, Sinch); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-01-19
Last updated: 2021-01-22T17:57:00Z

- Incidents started: 28 (major/critical: 4, other: 24) across 21 vendors
- Still open from earlier days: 6 · Maintenance windows: 12 · Detected outage events: 0
- By vendor impact label: critical 1, major 3, minor 16, none 8
- Previous day with incidents: [2021-01-18](https://rewindex.com/outages/2021-01-18.md) · Next: [2021-01-20](https://rewindex.com/outages/2021-01-20.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Workflows are currently unavailable for all customers.](https://rewindex.com/company/hubspot/incidents/cmfmncl1x8xl.md) | critical | 2021-01-19 16:08 UTC | 2021-01-19 16:45 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Entering credit card information is failing for some customers](https://rewindex.com/company/statuspage/incidents/rlpptm0sgj0k.md) | major | 2021-01-19 00:43 UTC | 2021-01-19 04:07 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/2g85pgt5zb0v.md) | major | 2021-01-19 10:08 UTC | 2021-01-20 10:14 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Slow API and failing messages](https://rewindex.com/company/discord/incidents/4bhmnznzh9cl.md) | major | 2021-01-19 18:35 UTC | 2021-01-19 20:06 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Intermittent issues on npmjs.com](https://rewindex.com/company/npm/incidents/454zbh2pzhtn.md) | minor | 2021-01-19 08:40 UTC | 2021-01-19 12:20 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2021-01-19 11:36 UTC](https://rewindex.com/company/github-copilot/incidents/rk5rhrklkdk3.md) | minor | 2021-01-19 11:36 UTC | 2021-01-19 14:51 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2021-01-19 11:36 UTC](https://rewindex.com/company/github/incidents/rk5rhrklkdk3.md) | minor | 2021-01-19 11:36 UTC | 2021-01-19 14:51 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Missing disk and memory pressure metrics from console](https://rewindex.com/company/elastic-cloud/incidents/63trr840w2n6.md) | minor | 2021-01-19 11:39 UTC | 2021-01-19 13:00 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [WhatsApp channel creation delays](https://rewindex.com/company/messagebird-bird/incidents/wytj2xgzsb99.md) | minor | 2021-01-19 12:12 UTC | 2021-01-19 17:11 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Elevated API error rates for some customers](https://rewindex.com/company/sanity/incidents/kd4s87j11jv4.md) | minor | 2021-01-19 12:44 UTC | 2021-01-19 13:17 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Provisioning of ksql clusters in Azure WesternEurope is currently disabled.](https://rewindex.com/company/confluent/incidents/n8yfnrbgp5v9.md) | minor | 2021-01-19 14:47 UTC | 2021-01-20 23:35 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Orange Network in Tunisia](https://rewindex.com/company/twilio/incidents/hcn0nvdnbzgw.md) | minor | 2021-01-19 15:00 UTC | 2021-01-19 20:04 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Incident in NS1 causing problems with new signups](https://rewindex.com/company/grafana-cloud/incidents/lqf5s5m8m34g.md) | minor | 2021-01-19 16:36 UTC | 2021-01-19 17:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to US Verizon Network](https://rewindex.com/company/twilio/incidents/b6v9qnsd7krz.md) | minor | 2021-01-19 17:21 UTC | 2021-01-19 17:44 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/5g27s85sxrrc.md) | minor | 2021-01-19 17:33 UTC | 2021-01-19 19:13 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Degraded API Performance](https://rewindex.com/company/mux/incidents/827b454ws9dm.md) | minor | 2021-01-19 18:21 UTC | 2021-01-19 19:51 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Webhook and Automation rule processing delays](https://rewindex.com/company/smartsheet/incidents/zr5q9n4v24n9.md) | minor | 2021-01-19 18:27 UTC | 2021-01-19 21:30 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Open Rate Reporting Incident](https://rewindex.com/company/substack/incidents/py13df5d30v0.md) | minor | 2021-01-19 18:37 UTC | 2021-01-22 17:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Chile Movistar and Virgin Mobile](https://rewindex.com/company/twilio/incidents/9d11wkmjvwgk.md) | minor | 2021-01-19 21:15 UTC | 2021-01-21 01:43 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [AWS us-east-1 maintenance](https://rewindex.com/company/confluent/incidents/pm4sbj5qyl6z.md) | minor | 2021-01-19 23:38 UTC | 2021-01-20 18:04 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Elevated errors for both API requests and assets' delivery](https://rewindex.com/company/cloudinary/incidents/q43dlr47f2hp.md) | none | 2021-01-19 07:54 UTC | 2021-01-19 11:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Service Notifiaction - Network disturbance](https://rewindex.com/company/sinch/incidents/kt17g0j3cx75.md) | none | 2021-01-19 15:15 UTC | 2021-01-19 16:14 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Intermittent Latency](https://rewindex.com/company/smartsheet/incidents/6qg1h3xn5yyz.md) | none | 2021-01-19 15:34 UTC | 2021-01-19 19:41 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Partial database outage in US region](https://rewindex.com/company/jira/incidents/wm7h45bp2xbv.md) | none | 2021-01-19 16:34 UTC | 2021-01-19 16:34 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [Verizon SMS code delivery delays](https://rewindex.com/company/keeper/incidents/v8jf5d732ghb.md) | none | 2021-01-19 17:05 UTC | 2021-01-19 20:29 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Support Phone System is currently down](https://rewindex.com/company/mongodb-atlas/incidents/5zy48r3h3711.md) | none | 2021-01-19 17:51 UTC | 2021-01-19 19:08 UTC | resolved |
| [Coda](https://rewindex.com/company/coda.md) | [Some docs are not loading](https://rewindex.com/company/coda/incidents/153skx5svh0y.md) | none | 2021-01-19 19:36 UTC | 2021-01-19 19:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated HTTP 500 Errors Affecting Programmable Voice Recording Downloads](https://rewindex.com/company/twilio/incidents/5zmwx4vhz568.md) | none | 2021-01-19 19:58 UTC | 2021-01-19 19:58 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays in Bulk Exports](https://rewindex.com/company/twilio/incidents/gj587sv1scsc.md) | minor | 2021-01-12 23:37 UTC | 2021-01-19 01:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues - Vodafone Egypt](https://rewindex.com/company/sinch/incidents/y943qw95sfpj.md) | minor | 2021-01-13 00:39 UTC | 2021-01-19 08:49 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Lever-Codility integration initiating duplicate Codility tests](https://rewindex.com/company/lever/incidents/7sngdmqhbtkp.md) | minor | 2021-01-16 00:22 UTC | 2021-02-17 01:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to DigiTel Venezuela](https://rewindex.com/company/twilio/incidents/335cz5pyd12g.md) | minor | 2021-01-17 18:58 UTC | 2021-01-19 02:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Local Twilio Spanish Phone Numbers](https://rewindex.com/company/twilio/incidents/b03ck54jvbkt.md) | minor | 2021-01-18 12:23 UTC | 2021-01-19 10:05 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are experiencing intermittent issues with Xero Signing](https://rewindex.com/company/xero/incidents/k48np1p31xt0.md) | minor | 2021-01-18 22:59 UTC | 2021-01-19 00:10 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \[SSL Certificate Renewal and Installation\] REST API Gateway: eu.sms.api.sinch.com (EU - 19th January 2021 @ 01:00-02:00 UTC)](https://rewindex.com/company/sinch/incidents/yzrtlvrhs00k.md) | maintenance | 2021-01-19 01:00 UTC | 2021-01-19 02:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/r1gvdhrvc5pj.md) | maintenance | 2021-01-19 05:00 UTC | 2021-01-19 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/342svvvzvg6j.md) | maintenance | 2021-01-19 07:00 UTC | 2021-01-19 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/g12nx9brmbqw.md) | maintenance | 2021-01-19 07:02 UTC | 2021-01-19 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/98jzp7wjxbym.md) | maintenance | 2021-01-19 07:02 UTC | 2021-01-19 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Sprint US](https://rewindex.com/company/sinch/incidents/cjfkbtc1px53.md) | maintenance | 2021-01-19 09:00 UTC | 2021-01-19 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Planned Maintenance: Sprint US - 19 January 2021 (Extended)](https://rewindex.com/company/sinch/incidents/mcd1bhrvjfg1.md) | maintenance | 2021-01-19 09:00 UTC | 2021-01-19 11:00 UTC | resolved |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [\[Scheduled\] Maintenance Activity Advisory for AP-NORTHEAST-1](https://rewindex.com/company/wasabi/incidents/m2kbxmzmt57m.md) | maintenance | 2021-01-19 14:00 UTC | not resolved | unknown |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Myanmar SMS Carrier Maintenance - Ooredoo](https://rewindex.com/company/twilio/incidents/c5jfn36961hw.md) | maintenance | 2021-01-19 17:32 UTC | 2021-01-19 21:30 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/l6njyhypl9vh.md) | maintenance | 2021-01-19 18:00 UTC | 2021-01-19 19:30 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [api.mapbox.cn termination](https://rewindex.com/company/mapbox/incidents/39vb6c4s1yq8.md) | maintenance | 2021-01-19 22:36 UTC | 2021-01-20 00:53 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [\[Scheduled\] Transactional e-mails and SMTP services in the Episerver Digital Experience Platform](https://rewindex.com/company/optimizely/incidents/8hhkss021j4w.md) | maintenance | 2021-01-19 23:00 UTC | 2021-01-20 00:00 UTC | resolved |

## Cite this

28 vendor-reported incidents started on 2021-01-19 (UTC) across 21 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-01-19
- Citation: Rewindex daily outage roundup, “Outages on January 19, 2021” (2021-01-19 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-01-19 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 19, 2021 (2021-01-19)](https://rewindex.com/outages/2021-01-19)`


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Canonical: https://rewindex.com/outages/2021-01-19 · Markdown: https://rewindex.com/outages/2021-01-19.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:56.788Z