# Outages on January 13, 2021 (UTC)

> 17 incidents started on January 13, 2021 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Amplitude, Figma); 12 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-01-13
Last updated: 2021-01-19T08:49:00Z

- Incidents started: 17 (major/critical: 2, other: 15) across 14 vendors
- Still open from earlier days: 12 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: major 2, minor 12, none 3
- Previous day with incidents: [2021-01-12](https://rewindex.com/outages/2021-01-12.md) · Next: [2021-01-14](https://rewindex.com/outages/2021-01-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Web Reporting Outage](https://rewindex.com/company/amplitude/incidents/fbcxzj7p2skg.md) | major | 2021-01-13 12:19 UTC | 2021-01-13 12:45 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Real-time collaboration server: partial outage](https://rewindex.com/company/figma/incidents/r5g7p8vjvszl.md) | major | 2021-01-13 22:56 UTC | 2021-01-13 23:40 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues - Vodafone Egypt](https://rewindex.com/company/sinch/incidents/y943qw95sfpj.md) | minor | 2021-01-13 00:39 UTC | 2021-01-19 08:49 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Degraded Performance in the Bandwidth Dashboard Impacting Messaging Settings](https://rewindex.com/company/bandwidth/incidents/vg3cqhqjvhxx.md) | minor | 2021-01-13 00:45 UTC | 2021-01-13 02:47 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Lever - Codility integration outage](https://rewindex.com/company/lever/incidents/l04r84kqj8xy.md) | minor | 2021-01-13 00:58 UTC | 2021-01-13 20:51 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound SMS towards US phone numbers in Pleasantville, NJ](https://rewindex.com/company/plivo/incidents/06k2098gdndz.md) | minor | 2021-01-13 07:46 UTC | 2021-01-14 10:50 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our automations](https://rewindex.com/company/monday-com/incidents/w8qhn2s6kw0n.md) | minor | 2021-01-13 12:28 UTC | 2021-01-13 12:44 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Application Slowness](https://rewindex.com/company/harness/incidents/9jlc76kybtlp.md) | minor | 2021-01-13 14:57 UTC | 2021-01-13 18:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Console and API Billing Delays](https://rewindex.com/company/twilio/incidents/whrz9s2mmt8h.md) | minor | 2021-01-13 15:47 UTC | 2021-01-13 20:18 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Dropbox is experiencing a partial outage on dropbox.com](https://rewindex.com/company/dropbox/incidents/x9ppn6zmcy57.md) | minor | 2021-01-13 17:39 UTC | 2021-01-13 17:50 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Reports of slowness and latency in Lever Hire](https://rewindex.com/company/lever/incidents/1hxx0dltn7zl.md) | minor | 2021-01-13 18:24 UTC | 2021-01-13 23:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Failures to Twilio Philippines Phone Numbers](https://rewindex.com/company/twilio/incidents/b1pqp21hmwp2.md) | minor | 2021-01-13 19:02 UTC | 2021-01-13 22:55 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [Message sending delays](https://rewindex.com/company/mailjet/incidents/l345q74h5mx0.md) | minor | 2021-01-13 19:03 UTC | 2021-01-13 21:18 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Unable to Set YouTube Videos as Page Backgrounds](https://rewindex.com/company/unbounce/incidents/cm0wtr9323sk.md) | minor | 2021-01-13 23:47 UTC | 2021-01-14 00:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/w9nmh0004n8m.md) | none | 2021-01-13 00:08 UTC | 2021-01-13 00:18 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Themes for surveys hosted on EU Data Center not loading](https://rewindex.com/company/surveymonkey/incidents/xbl0zc267c0g.md) | none | 2021-01-13 17:30 UTC | 2021-01-13 17:30 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [New Relic One UI Briefly Unavailable](https://rewindex.com/company/new-relic/incidents/ds37zfcn9yr2.md) | none | 2021-01-13 19:11 UTC | 2021-01-13 19:33 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 220 - Pleasantville, NJ](https://rewindex.com/company/bandwidth/incidents/8knbhs6p5vlq.md) | major | 2021-01-12 15:21 UTC | 2021-01-14 10:45 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Outage in GCP US East 1](https://rewindex.com/company/jfrog/incidents/2q6k17bp6hyk.md) | major | 2021-01-12 21:20 UTC | 2021-01-13 01:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays When Sending Messages to Congo Orange](https://rewindex.com/company/twilio/incidents/5x5gnzhs3p4b.md) | minor | 2021-01-11 15:08 UTC | 2021-01-13 07:00 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Page customization using less, sass, and scss, is currently unavailable.](https://rewindex.com/company/statuspage/incidents/9skp4v0nqfxz.md) | minor | 2021-01-11 23:37 UTC | 2021-01-14 00:37 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Subset of users unable to post custom metric data](https://rewindex.com/company/statuspage/incidents/p4x8y2k3f58h.md) | minor | 2021-01-12 08:00 UTC | 2021-01-14 02:47 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers in Rochester, NY](https://rewindex.com/company/plivo/incidents/2zjyxf5s7jpq.md) | minor | 2021-01-12 15:40 UTC | 2021-01-13 06:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays When Sending Messages to Egypt Vodafone Network](https://rewindex.com/company/twilio/incidents/1xfc7sk0r3bd.md) | minor | 2021-01-12 19:42 UTC | 2021-01-14 18:22 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Partial outage and degraded performance with Lever's integrations (as listed below)](https://rewindex.com/company/lever/incidents/yswwwpw6dcn3.md) | minor | 2021-01-12 19:43 UTC | 2021-01-13 17:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Flex Agents Unable to Change Status](https://rewindex.com/company/twilio/incidents/ds8k66l08f8q.md) | minor | 2021-01-12 22:47 UTC | 2021-01-13 02:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Intermittent Failures on Twilio Functions](https://rewindex.com/company/twilio/incidents/7l88lqy57kmh.md) | minor | 2021-01-12 22:49 UTC | 2021-01-13 01:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays in Bulk Exports](https://rewindex.com/company/twilio/incidents/gj587sv1scsc.md) | minor | 2021-01-12 23:37 UTC | 2021-01-19 01:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 974- Rochester, NY](https://rewindex.com/company/bandwidth/incidents/g925g09ky191.md) | none | 2021-01-12 15:27 UTC | 2021-01-13 03:29 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Sprint US](https://rewindex.com/company/sinch/incidents/k0cs9824ryq0.md) | maintenance | 2021-01-13 04:00 UTC | 2021-01-13 10:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - US Central (Dallas)](https://rewindex.com/company/linode-akamai/incidents/722qlp23xjc8.md) | maintenance | 2021-01-13 05:00 UTC | 2021-01-13 07:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Partner Maintenance - Small US Regional Carriers](https://rewindex.com/company/twilio/incidents/qv4xmgt3c959.md) | maintenance | 2021-01-13 05:00 UTC | 2021-01-13 09:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/z6xwhvhmtk0t.md) | maintenance | 2021-01-13 06:00 UTC | 2021-01-13 14:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/4p3sllqlzd39.md) | maintenance | 2021-01-13 07:00 UTC | 2021-01-13 13:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Indonesia SMS Carrier Maintenance - Indosat Indonesia](https://rewindex.com/company/twilio/incidents/l5wzd3cf8r44.md) | maintenance | 2021-01-13 16:01 UTC | 2021-01-13 22:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/w9hb7xrdjchg.md) | maintenance | 2021-01-13 20:00 UTC | 2021-01-14 00:00 UTC | resolved |

## Cite this

17 vendor-reported incidents started on 2021-01-13 (UTC) across 14 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-01-13
- Citation: Rewindex daily outage roundup, “Outages on January 13, 2021” (2021-01-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-01-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 13, 2021 (2021-01-13)](https://rewindex.com/outages/2021-01-13)`


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Canonical: https://rewindex.com/outages/2021-01-13 · Markdown: https://rewindex.com/outages/2021-01-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:46.608Z