# Outages on December 13, 2020 (UTC)

> 8 incidents started on December 13, 2020 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Bandwidth); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-12-13
Last updated: 2020-12-18T20:10:00Z

- Incidents started: 8 (major/critical: 1, other: 7) across 8 vendors
- Still open from earlier days: 5 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 1, minor 6, none 1
- Previous day with incidents: [2020-12-12](https://rewindex.com/outages/2020-12-12.md) · Next: [2020-12-14](https://rewindex.com/outages/2020-12-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment](https://rewindex.com/company/bandwidth/incidents/868gw5vk5wkp.md) | critical | 2020-12-13 03:00 UTC | 2020-12-13 11:10 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound SMS/MMS towards US phone numbers in Stockton, CA.](https://rewindex.com/company/plivo/incidents/9rn22g2d1xn5.md) | minor | 2020-12-13 03:54 UTC | 2020-12-13 11:12 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Delivery Usage API over-reporting 2020-12-12 19:00-12:00 UTC](https://rewindex.com/company/mux/incidents/kbbqt650zpzb.md) | minor | 2020-12-13 07:18 UTC | 2020-12-18 20:10 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-12-13 07:42 UTC](https://rewindex.com/company/github-copilot/incidents/1n2vnq4v6mkf.md) | minor | 2020-12-13 07:42 UTC | 2020-12-13 08:38 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-12-13 07:42 UTC](https://rewindex.com/company/github/incidents/1n2vnq4v6mkf.md) | minor | 2020-12-13 07:42 UTC | 2020-12-13 08:38 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are experiencing slowness and processing delays in Expenses](https://rewindex.com/company/xero/incidents/fm3sfq9kv84m.md) | minor | 2020-12-13 19:53 UTC | 2020-12-14 02:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Reports Delayed for SMS Sent via a Small Subset of Twilio Short Codes to U.S. Carriers](https://rewindex.com/company/twilio/incidents/mj9srqgvx7xw.md) | minor | 2020-12-13 22:45 UTC | 2020-12-14 03:18 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Some customers are unable to login](https://rewindex.com/company/logz-io/incidents/6tg8krbt6k99.md) | none | 2020-12-13 13:46 UTC | 2020-12-13 14:39 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Firebolt](https://rewindex.com/company/firebolt.md) | [Engines APIs may fail](https://rewindex.com/company/firebolt/incidents/v7nlpbs6n2yg.md) | major | 2020-12-10 09:24 UTC | 2020-12-15 18:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures from Local Brazil Long Codes to Numbers in Brazil](https://rewindex.com/company/twilio/incidents/81rh6lljfb4m.md) | minor | 2020-12-09 14:55 UTC | 2020-12-16 18:26 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Google Sheets Report Connector Intermittent Errors](https://rewindex.com/company/greenhouse/incidents/q5gwj7mhn95p.md) | minor | 2020-12-09 17:23 UTC | 2020-12-15 19:34 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/yn9dm335kljc.md) | minor | 2020-12-10 20:59 UTC | 2020-12-14 01:53 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Unable to access Canva](https://rewindex.com/company/canva/incidents/z4wphtc98ntn.md) | none | 2020-12-10 12:51 UTC | 2020-12-16 03:12 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/grafana-cloud/incidents/vvqflxt8w3bz.md) | maintenance | 2020-12-13 01:00 UTC | 2020-12-13 02:00 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [\[Scheduled\] Maintenance on media storage partially affecting content access and creation](https://rewindex.com/company/confluence/incidents/2wzs4127stpg.md) | maintenance | 2020-12-13 04:01 UTC | 2020-12-13 04:05 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [\[Scheduled\] Maintenance on media storage partially affecting content access and creation](https://rewindex.com/company/jira/incidents/01hhjqq3v0hv.md) | maintenance | 2020-12-13 04:02 UTC | 2020-12-13 04:06 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Maintenance on media storage partially affecting content access and Pipelines caches and build artifacts](https://rewindex.com/company/bitbucket/incidents/1rhr3kk7h42s.md) | maintenance | 2020-12-13 04:02 UTC | 2020-12-13 04:05 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance: Minor interruption on CDRs, MDRs, Recording and Transcription platform](https://rewindex.com/company/plivo/incidents/rhzncqyb2ygd.md) | maintenance | 2020-12-13 05:00 UTC | 2020-12-13 06:00 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [\[Scheduled\] AWS RDS Maintenance](https://rewindex.com/company/chargebee/incidents/cmdqhz050r92.md) | maintenance | 2020-12-13 08:00 UTC | 2020-12-13 08:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Celcom Axiata Bhd, Malaysia](https://rewindex.com/company/twilio/incidents/759m30vzy9vb.md) | maintenance | 2020-12-13 16:01 UTC | 2020-12-13 22:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - 3 (PT Hutchison CP Telecommunications), Indonesia](https://rewindex.com/company/twilio/incidents/y2p029s13qzl.md) | maintenance | 2020-12-13 17:30 UTC | 2020-12-13 21:00 UTC | resolved |

## Cite this

8 vendor-reported incidents started on 2020-12-13 (UTC) across 8 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-12-13
- Citation: Rewindex daily outage roundup, “Outages on December 13, 2020” (2020-12-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-12-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 13, 2020 (2020-12-13)](https://rewindex.com/outages/2020-12-13)`


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Canonical: https://rewindex.com/outages/2020-12-13 · Markdown: https://rewindex.com/outages/2020-12-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:08.784Z