# Outages on October 21, 2020 (UTC)

> 25 incidents started on October 21, 2020 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Elastic Cloud); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-10-21
Last updated: 2020-10-22T11:58:00Z

- Incidents started: 25 (major/critical: 1, other: 24) across 18 vendors
- Still open from earlier days: 5 · Maintenance windows: 27 · Detected outage events: 0
- By vendor impact label: critical 1, minor 20, none 4
- Previous day with incidents: [2020-10-20](https://rewindex.com/outages/2020-10-20.md) · Next: [2020-10-22](https://rewindex.com/outages/2020-10-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [gcp-us-east4 deployment orchestration not functional](https://rewindex.com/company/elastic-cloud/incidents/8ts8glw7kpbt.md) | critical | 2020-10-21 18:44 UTC | 2020-10-21 20:23 UTC | resolved |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [Service Event - Possible errors on US-EAST-2](https://rewindex.com/company/wasabi/incidents/79rpnljsj3tv.md) | minor | 2020-10-21 01:07 UTC | 2020-10-21 02:09 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [AWS us-east-1 coordination layer slowness](https://rewindex.com/company/elastic-cloud/incidents/q86g8j32p5mk.md) | minor | 2020-10-21 03:51 UTC | 2020-10-21 12:03 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are getting an error when switching organisations in Xero](https://rewindex.com/company/xero/incidents/tfk3jc968lpm.md) | minor | 2020-10-21 04:09 UTC | 2020-10-21 05:22 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics Latency in EU Region](https://rewindex.com/company/new-relic/incidents/z3gtlp3ph6qz.md) | minor | 2020-10-21 06:42 UTC | 2020-10-21 07:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Binghamton, NY](https://rewindex.com/company/plivo/incidents/mjl0mbth5wm9.md) | minor | 2020-10-21 07:00 UTC | 2020-10-21 16:24 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Binghamton, NY](https://rewindex.com/company/plivo/incidents/ymxf8vynpmhv.md) | minor | 2020-10-21 07:00 UTC | 2020-10-21 16:24 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Some tracked email links sent from HubSpot are being flagged as malicious](https://rewindex.com/company/hubspot/incidents/mmmcg3q57vq7.md) | minor | 2020-10-21 07:11 UTC | 2020-10-22 11:58 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [We are investigating problems that affect showing the most popular libraries on the front page](https://rewindex.com/company/npm/incidents/xv4wl6b06r6k.md) | minor | 2020-10-21 09:32 UTC | 2020-10-21 10:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Orange Israel](https://rewindex.com/company/twilio/incidents/2hzvxzx360ft.md) | minor | 2020-10-21 11:02 UTC | 2020-10-21 14:08 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Elevated API Errors](https://rewindex.com/company/sanity/incidents/ypwfmjhvl06l.md) | minor | 2020-10-21 12:13 UTC | 2020-10-21 12:27 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [New EU server instances are not starting](https://rewindex.com/company/render/incidents/1h76x6kgb4vy.md) | minor | 2020-10-21 13:48 UTC | 2020-10-21 15:01 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/1mxb1krvr2hk.md) | minor | 2020-10-21 14:21 UTC | 2020-10-21 14:54 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Session Ingestion Instability](https://rewindex.com/company/logrocket/incidents/5tl7lflwfwrh.md) | minor | 2020-10-21 16:49 UTC | 2020-10-21 19:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays on a subset of shortcodes towards AT&T US](https://rewindex.com/company/twilio/incidents/kr8jpxc0qwtf.md) | minor | 2020-10-21 17:05 UTC | 2020-10-21 18:17 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/brrsgsqzzlj3.md) | minor | 2020-10-21 19:11 UTC | 2020-10-22 00:08 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/v08tjhngqxdd.md) | minor | 2020-10-21 19:11 UTC | 2020-10-22 00:08 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Metrics Data Slightly Delayed](https://rewindex.com/company/sparkpost/incidents/kcvzqvxc0tmf.md) | minor | 2020-10-21 19:25 UTC | 2020-10-21 19:47 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Possible Failure Writing Task Logs](https://rewindex.com/company/influxdata/incidents/nlmgzzz65t1n.md) | minor | 2020-10-21 19:30 UTC | 2020-10-21 19:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Authy 2FA Voice Verifications Failing for Subset of Customers](https://rewindex.com/company/twilio/incidents/19c21zgk1hph.md) | minor | 2020-10-21 20:47 UTC | 2020-10-21 22:08 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Elevated agent API response times and job dispatch](https://rewindex.com/company/buildkite/incidents/jybzb2y8g77g.md) | minor | 2020-10-21 22:01 UTC | 2020-10-21 23:55 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Elevated 503 errors for a small percentage of images](https://rewindex.com/company/imgix/incidents/mmg0yf7nfysr.md) | none | 2020-10-21 10:00 UTC | 2020-10-21 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to UK Numbers](https://rewindex.com/company/twilio/incidents/b95y5t88lrkm.md) | none | 2020-10-21 15:11 UTC | 2020-10-21 16:32 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [LAX Voice Incident](https://rewindex.com/company/bandwidth/incidents/nzsdszx1v64g.md) | none | 2020-10-21 16:00 UTC | 2020-10-21 16:00 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Mumbai Traffic Rerouted](https://rewindex.com/company/bunny-net/incidents/ykkq6446pp4g.md) | none | 2020-10-21 17:35 UTC | 2020-10-21 21:16 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 138 (Binghamton, NY)](https://rewindex.com/company/bandwidth/incidents/z4r1fw0z14hd.md) | critical | 2020-10-20 23:49 UTC | 2020-10-21 14:41 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [NZ IR system is currently unavailable](https://rewindex.com/company/xero/incidents/gyw7rxw21kn8.md) | major | 2020-10-19 23:37 UTC | 2020-10-21 00:35 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Issues Loading Cohorts and Explore](https://rewindex.com/company/mixpanel/incidents/bsvq3r3qf4b1.md) | major | 2020-10-20 17:05 UTC | 2020-10-21 02:13 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | ["AWS us-east-1 Dedicated Cluster provision delayed"](https://rewindex.com/company/confluent/incidents/27tsjqnynm21.md) | minor | 2020-10-20 18:09 UTC | 2020-10-21 02:25 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Lever to ADP integration outage](https://rewindex.com/company/lever/incidents/l88637x5sj3f.md) | minor | 2020-10-20 23:25 UTC | 2020-10-23 17:12 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/q49l9gkgh12s.md) | maintenance | 2020-10-21 02:00 UTC | 2020-10-21 03:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-06 Network Maintenance](https://rewindex.com/company/braze/incidents/715n9wvz85k8.md) | maintenance | 2020-10-21 03:00 UTC | 2020-10-21 03:52 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US: AT&T phone numbers](https://rewindex.com/company/plivo/incidents/1c9rgrphrtr0.md) | maintenance | 2020-10-21 04:00 UTC | 2020-10-21 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/988pcr7yq4yl.md) | maintenance | 2020-10-21 04:00 UTC | 2020-10-21 10:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/jsprp17xkq5k.md) | maintenance | 2020-10-21 04:00 UTC | 2020-10-21 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/86zsn4nddxnf.md) | maintenance | 2020-10-21 04:00 UTC | 2020-10-21 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&T](https://rewindex.com/company/plivo/incidents/30rbhfyv8wgj.md) | maintenance | 2020-10-21 04:01 UTC | 2020-10-21 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS/MMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/8fwsbgd43lw7.md) | maintenance | 2020-10-21 04:01 UTC | 2020-10-21 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : T-Mobile](https://rewindex.com/company/plivo/incidents/f5tdr6h095w2.md) | maintenance | 2020-10-21 04:30 UTC | 2020-10-21 10:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards the US phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/cwqwrzng9mdk.md) | maintenance | 2020-10-21 04:30 UTC | 2020-10-21 10:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/d8v40k6hzp6l.md) | maintenance | 2020-10-21 04:30 UTC | 2020-10-21 10:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/x3jnkdnlmp23.md) | maintenance | 2020-10-21 04:30 UTC | 2020-10-21 10:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile](https://rewindex.com/company/sinch/incidents/hswq44wqd8g8.md) | maintenance | 2020-10-21 04:30 UTC | 2020-10-21 10:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/qcn2y2mgccwp.md) | maintenance | 2020-10-21 04:30 UTC | 2020-10-21 10:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Super SIM Planned Maintenance](https://rewindex.com/company/twilio/incidents/847pn51l4k6r.md) | maintenance | 2020-10-21 07:00 UTC | 2020-10-21 10:01 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign for Salesforce v4.17 Push Upgrade (Production Orgs)](https://rewindex.com/company/dropbox-sign/incidents/hl2bwxmccvrn.md) | maintenance | 2020-10-21 12:01 UTC | 2020-10-21 13:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Kubernetes Maintenance - North America](https://rewindex.com/company/linode-akamai/incidents/f4h61zfcvwk9.md) | maintenance | 2020-10-21 14:00 UTC | 2020-10-21 20:00 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [\[Scheduled\] Developer Platform Maintenance](https://rewindex.com/company/squarespace/incidents/zprj2v9tpcqt.md) | maintenance | 2020-10-21 15:30 UTC | 2020-10-21 16:39 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Urgent database maintenance in AWS Europe West1 region](https://rewindex.com/company/jfrog/incidents/dc5fs5cz05tl.md) | maintenance | 2020-10-21 15:34 UTC | 2020-10-21 16:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Cellular](https://rewindex.com/company/sinch/incidents/6c4m6dv2pn7d.md) | maintenance | 2020-10-21 18:30 UTC | 2020-10-22 00:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/9bblt8pqgvsm.md) | maintenance | 2020-10-21 20:01 UTC | 2020-10-22 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/9b8b92vxn6h4.md) | maintenance | 2020-10-21 20:01 UTC | 2020-10-22 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafone Russia](https://rewindex.com/company/twilio/incidents/w0kc7tbvg78w.md) | maintenance | 2020-10-21 20:01 UTC | 2020-10-22 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline Russia](https://rewindex.com/company/twilio/incidents/mlmb1mycxmr3.md) | maintenance | 2020-10-21 21:00 UTC | 2020-10-21 22:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound voice towards multiple countries phone numbers](https://rewindex.com/company/plivo/incidents/7lckl6l1yzbl.md) | maintenance | 2020-10-21 22:00 UTC | 2020-10-22 00:01 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - EU-West (London)](https://rewindex.com/company/linode-akamai/incidents/hvxv4ydpr1qp.md) | maintenance | 2020-10-21 23:00 UTC | 2020-10-22 01:30 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] EU-01 Network Maintenance](https://rewindex.com/company/braze/incidents/9b1dxbchy9g7.md) | maintenance | 2020-10-21 23:00 UTC | 2020-10-21 23:37 UTC | resolved |

## Cite this

25 vendor-reported incidents started on 2020-10-21 (UTC) across 18 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-10-21
- Citation: Rewindex daily outage roundup, “Outages on October 21, 2020” (2020-10-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-10-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 21, 2020 (2020-10-21)](https://rewindex.com/outages/2020-10-21)`


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Canonical: https://rewindex.com/outages/2020-10-21 · Markdown: https://rewindex.com/outages/2020-10-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:42.777Z