# Outages on October 18, 2020 (UTC) > 6 incidents started on October 18, 2020 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (CircleCI, npm, Xero); 3 more were still open from earlier days. Canonical: https://rewindex.com/outages/2020-10-18 Last updated: 2020-10-19T05:04:00Z - Incidents started: 6 (major/critical: 3, other: 3) across 5 vendors - Still open from earlier days: 3 · Maintenance windows: 5 · Detected outage events: 0 - By vendor impact label: major 3, minor 2, none 1 - Previous day with incidents: [2020-10-17](https://rewindex.com/outages/2020-10-17.md) · Next: [2020-10-19](https://rewindex.com/outages/2020-10-19.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [CircleCI](https://rewindex.com/company/circleci.md) | [API failed to process requests](https://rewindex.com/company/circleci/incidents/3mktftqptyp8.md) | major | 2020-10-18 01:30 UTC | 2020-10-18 01:30 UTC | resolved | | [npm](https://rewindex.com/company/npm.md) | [npmjs.com experiences timeouts](https://rewindex.com/company/npm/incidents/bmjwldxhh3vk.md) | major | 2020-10-18 15:53 UTC | 2020-10-18 18:01 UTC | resolved | | [Xero](https://rewindex.com/company/xero.md) | [NZ myIR and Gateway Services are unavailable](https://rewindex.com/company/xero/incidents/1my3mpw95ghb.md) | major | 2020-10-18 22:47 UTC | 2020-10-19 05:04 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards United Kingdom phone numbers](https://rewindex.com/company/plivo/incidents/f1p2v329l406.md) | minor | 2020-10-18 03:58 UTC | 2020-10-19 04:01 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards United Kingdom phone numbers](https://rewindex.com/company/plivo/incidents/110d4d08xzzq.md) | minor | 2020-10-18 03:58 UTC | 2020-10-19 04:01 UTC | resolved | | [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [SMS delivery delays (API & Dashboard)](https://rewindex.com/company/messagebird-bird/incidents/tbx9nsgpplxp.md) | none | 2020-10-18 17:53 UTC | 2020-10-18 19:23 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Gorgias](https://rewindex.com/company/gorgias.md) | [Issue with Microsoft Graph API impacts Outlook integration](https://rewindex.com/company/gorgias/incidents/clxbgjxmcz9k.md) | major | 2020-10-15 15:00 UTC | 2020-10-19 17:28 UTC | resolved | | [Mezmo](https://rewindex.com/company/mezmo.md) | [Investigation on slow ingestions](https://rewindex.com/company/mezmo/incidents/rctx4l0hbrbk.md) | minor | 2020-10-14 20:55 UTC | 2020-10-19 23:35 UTC | resolved | | [Lever](https://rewindex.com/company/lever.md) | [Lever Chrome extension temporarily unavailable to download](https://rewindex.com/company/lever/incidents/trfqq577bjwb.md) | none | 2020-10-15 18:14 UTC | 2020-10-19 14:08 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Close](https://rewindex.com/company/close.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/close/incidents/29r2pfns2rnj.md) | maintenance | 2020-10-18 00:00 UTC | 2020-10-18 01:55 UTC | resolved | | [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] San Jose, CA Network Maintence](https://rewindex.com/company/dnsimple/incidents/js47sqq5qdnx.md) | maintenance | 2020-10-18 03:02 UTC | 2020-10-18 07:00 UTC | resolved | | [Logz.io](https://rewindex.com/company/logz-io.md) | [\[Scheduled\] Logz.io Alerting Scheduled Maintenance - London Region](https://rewindex.com/company/logz-io/incidents/tmct6716m089.md) | maintenance | 2020-10-18 05:00 UTC | 2020-10-18 05:10 UTC | resolved | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned database maintenance with possible service disruption](https://rewindex.com/company/postman/incidents/3qzwnyghxh4z.md) | maintenance | 2020-10-18 08:30 UTC | 2020-10-18 09:44 UTC | resolved | | [Coda](https://rewindex.com/company/coda.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/coda/incidents/4xxjdt9z826t.md) | maintenance | 2020-10-18 20:00 UTC | 2020-10-18 20:17 UTC | resolved | ## Cite this 6 vendor-reported incidents started on 2020-10-18 (UTC) across 5 vendors, 3 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2020-10-18 - Citation: Rewindex daily outage roundup, “Outages on October 18, 2020” (2020-10-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-10-18 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on October 18, 2020 (2020-10-18)](https://rewindex.com/outages/2020-10-18)` --- Canonical: https://rewindex.com/outages/2020-10-18 · Markdown: https://rewindex.com/outages/2020-10-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:04:05.183Z